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Extended Stay America - Detroit - Novi

2.5 out of 5.0

Recent guest reviews

But that's about it. I would not extend my stay at this Extended Stay. Your basic hotel, no frills. Somewhat clean, but I'm not 100% sold on the security of this place. Front desk person was gracious, and the neighborhood was okay.

Place was okay. Beds not comfortable but clean. The location was excellent and the price was very good. They only had single beds available so we had to use an uncomfortable roll up for one of our kids.

The front desk manager was friendly, helpful and service oriented, but this is a very poor value for the rates they charge. The property needs new carpets, better lighting, a proper breakfast service...and so on, before it can be lived in on "extended stays".

The location and price we're good, the staff was helpful overall. But the smell of the room was awful. There were two plug-in air fresheners to try to mask it, but that only compounded the problem. I also thought it was odd that there was no mattress pad on my bed – just a bottom sheet on top of the mattress.

The location of this hotel is excellent, with nearby restaurants, gas, etc. Getting out on Haggerty northbound is a challenge at certain times. Must ask for dishes, pans, toaster, hairdryer . .. not offered at check in. Telephone had no cord attached to the phone and not fixed after we reported it. Also asked that housekeeping leave our room alone so our cats could calm down - they came in anyway. Comfortable room tho road noises were obvious. Furniture was showing wear but functional and beds were very comfortable.

Very bad experience with this hotel, never will again visit this place, they charged me excessively for local phone calls made through room phone, be careful they don't explain you at the time of checkin about the facilities and charges & at checkout time they charge inappropriately.

I checked in for a few day. Its not the cleaniest place around. It most definitely could be a lot worse. They do have a fair amount of restaurants in the area. Would i book again? Probably not. However, the staff was extremely friendly. For that reason i would consider another visit. But I doubt I will. In my bathroom there were dead bugs. And my bed clearly the sheets hadnt been changed since last guest. There were red curly hairs in my bed. Luckily for me I was prepared and brought my own sheets and blankets, as well as disinfectant spray and wipes.

Accommodations were quite clean and satisfactory. Overall, our stay was only one night, so I was somewhat pleased with what I got. Garbage disposal did not work - no sign on the switch, so I had dumped food in it. NO maintenance workers on the weekend!!! Wi-Fi sucks....EXTREMELY sow to non-existent.

Bed was awful, sheets where awful, lighting was bad, there weren't nightstands and lighting on both sides of the bed to read. Very bare bones. It was clean. Kitchen seemed nice, but I didn't use it, Bathroom shower had the plastic surround that's perfectly pitched to dump your shampoo, soap and razor to the floor. The women at the front desk was fantastic.

I use this hotel when I visit my daughter who lives in the area. I've never stayed more than one or two nights at a time. I found my room to be clean and, thanks to the kitchen, nice and roomy. Bed and pillows were comfortable. I did not use the kitchen other than the sink to wash my coffee mug. The breakfast wasn't much--just coffee/tea plus granola bars, instant oatmeal and prepackaged coffeecakes. But I wasn't expecting anything fancy. Staff was friendly and met my needs. I got a bargain deal at $38 per night.

21555 Haggerty Road Novi MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America - Detroit - Novi places you within a 10-minute drive of Laurel Park Place and Oasis Golf Center. This 125-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Northville Downs is also close to this Novi hotel.


Dining

Free continental breakfast is included with your stay.


Rooms

The 125 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

At Extended Stay America - Detroit - Novi, guests have access to free WiFi in public areas and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 101 reviews