Front desk friendly bar attendant fruendly polite and courteous restaurant staff polite friendly and fast
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Close to airport with shuttle service
I booked this place for the sole purpose of flying out early the next morning, I wanted to leave my car and was told it was not arranged so I could not use that service. When I booked the room there was no option to pick for that. On the site it said it covered it for 8 days. Staff in the morning was not helpful or accommodating.
Good stay.
Great place all around! Good price, super clean and spacious room!!!
Good breakfast.
Ms. Toya at the Front-Desk was very pleasant and quite helpful throughout my stay!
Very nice lobby area. The rooms could use a refresh.
The staff was very nice and professional. The facility was very clean.
I like that cocktail hour was open where patrons could sit out in dining area with social distancing the staff was wonderful
It is an old hotel. The lobby has been redone nicely. The rooms were not. You could tell they were very old with little attention to detail. TV reception was bad, remote did not work. The bathroom was old and needed work. Not anywhere up to the standard that you would expect at a Embassy suites at a price point that was double of the major hotels within walking distance of the property. I went down to get a couple of drinks at the "free cocktail reception". I ordered a draft beer and it was bad. Likely the tap. Therefore, I asked for a bottled beer of which I had two. When I was done, I was presented with a bill for $15. She then told me that none of the bottled beer is included in the "free reception". I mentioned that it would have been nice to know that in advance of ordering the beer and she reacted very rudely, essentially walked away without acknowledging me and went back behind the bar and got back on her phone.
COVID has pool closed and no gym and no breakfast buffet!
Good service would come back for second time for a vacation
love the reception event, very nice drink selection and the snacks were great
Beautifully designed and decorated! Clean and lovely everywhere but my bathroom which had 1 empty toilet paper roll and a dirty towel hanging on the door.
Embassy Suites by Hilton Detroit Metro Airport is located within a few miles (5 km) of Gateway Golf Club and Beaumont Hospital - Wayne. This 151-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Enjoy dining at one of 2 onsite restaurants including Eighty Six Hundred Lounge, which specializes in American cuisine. Unwind with a beverage at the bar/lounge or coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, living rooms, and refrigerators are also available.
At Embassy Suites by Hilton Detroit Metro Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Front desk friendly bar attendant fruendly polite and courteous restaurant staff polite friendly and fast
.
Close to airport with shuttle service
I booked this place for the sole purpose of flying out early the next morning, I wanted to leave my car and was told it was not arranged so I could not use that service. When I booked the room there was no option to pick for that. On the site it said it covered it for 8 days. Staff in the morning was not helpful or accommodating.
Good stay.
Great place all around! Good price, super clean and spacious room!!!
Good breakfast.
Ms. Toya at the Front-Desk was very pleasant and quite helpful throughout my stay!
Very nice lobby area. The rooms could use a refresh.
Thank you for your feedback regarding your stay at our hotel. We look forward to seeing you again soon!
The staff was very nice and professional. The facility was very clean.
Thank you for your feedback regarding your stay at our hotel. We look forward to seeing you again soon!
Thank you for reviewing our property, we hope to see you back soon.