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Quality Inn & Suites Detroit Metro Airport

2.5 out of 5.0

Recent guest reviews

I knew the hotel was on the cheaper side when I booked so was not expecting anything spectacular. The hotel was dirty, floors sticky and overall hot and muggy. As I was checking in the front desk person was discussing some sort of water issue with someone. That person then came downstairs and was given another room. Room was okay expect also hot and muggy. I turned on the AC but after 2-3 hours there was not change in the room. Finally at 1230am I called the front desk 3 times without an answer. I finally walked to the front desk, but there was no one there. About 5 minutes later the front desk person and shuttle driver cam out of the elevator discussing a maintenance issue. I was moved to a room across from the original. The second room did cool down enough for me to sleep. When I woke up a few hours later to catch my flight the hot water was not working. The water was ice cold. So it then became clear that the staff was likely aware of the water issues when I checked in, but never bothered to mention this.

The hotel was close to the airport and cheap. However the room could have been cleaned and vacuumed much better. When we go in all the lights were unplugged and most of the channels on the TV didn't work.

Location & shuttle to airport made my travel experience far less stressful. I would have preferred food on the premises, but it eas near.

My expectation was not for anything special but I was pleasantly suprised! The staff was very welcoming, polite and helpful at any time! The room was cool and clean with the exception of bathroom.....they need to clean that better. Breakfast was great. The airplane noise was not as bad as we thought it would be and it did not disturb us in any way. I would stay here again. Great value for the price

Negatives 1, Sleeping is the prime function for a hotel so the mattress shoul be very good - ours sank I'm the middle - update mattress. 2, Hair in the bathtub - improve cleaning 3. Breakfast was poor. Egg sustitute rubbery /hard Coffee weak - don't skimp on coffee it's inexpensive and all some of us wan Positives 1. Low cost 2. Near airport

Nice inexpensive 1 block from Rental Car area. Would recommend for an airport stay

No toilet paper in room but everything else is OK

Hotel was going through some renovations, but staff was nice and hotel was still clean

good for before and after air plain trip.car parking and ride to and from airport. nice breakfast. vending machines close by address for hotel easy to get .food pleases to eat close by.

The location was perfectly located for my needs. I would stay there again. Thank You!!

Hotel was good and clean and the service was good. I stayed in the hotel because it was it was a very close location to the airport. The shuttle was on time to get us to the airport.

Stayed here for a overnight flight to go to Miami. Even though my husband and I woke up late the staff helped us get to the airport on time.

Great hotel. very nice staff, great breakfast. Incredibly good for the price

Is a clean hotel, location is perfect, breakfast is also good..

Spider in the shower. Crusty stains on the carpet. Trash under the bed. No place to eat dinner without a car.. The girl at the desk was wonderful but overworked.

It is a 2 star so you have to understand that. Its also priced accordingly. I have stayed at others around the airport that I would not stay at again that cost more. This is a great value for the price. Its an older hotel but its clean and comfortable. I will stay here again. I have to say when I checked in after a long day the desk clerk was literally the nicest , friendliest and most helpful I have ever had even at 4 Star hotels. What a great asset she was for this hotel. Breakfast was also good. Not anything special but for the price it was worth it! Good variety.

Good price, but room was dirty. Hairs in the bathroom, dead fly on the heater.

Very much worth the price I would stay again good location

Staff was great. Location and price very good. I would stay there again.

9555 Middlebelt Rd Romulus MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Quality Inn & Suites Detroit Metro Airport is located within a 15-minute drive of Gateway Golf Club and Heritage Park. This 117-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. It's near the airport and also within a 20-minute drive of Henry Ford Museum.


Dining

Start your day off right with a free buffet breakfast, served each morning from 5:30 AM to 9 AM. Savor a meal from the comfort of your room with room service.


Rooms

Quality Inn & Suites Detroit Metro Airport's 117 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. LED TVs come with cable channels, and free WiFi keeps guests connected. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Quality Inn & Suites Detroit Metro Airport, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Quality Inn & Suites Detroit Metro Airport

Everyone (9) Couples (12) Business (10) Family (5) Friends (1) Other (3)
1

worst hotel experience

Everyone

I knew the hotel was on the cheaper side when I booked so was not expecting anything spectacular. The hotel was dirty, floors sticky and overall hot and muggy. As I was checking in the front desk person was discussing some sort of water issue with someone. That person then came downstairs and was given another room. Room was okay expect also hot and muggy. I turned on the AC but after 2-3 hours there was not change in the room. Finally at 1230am I called the front desk 3 times without an answer. I finally walked to the front desk, but there was no one there. About 5 minutes later the front desk person and shuttle driver cam out of the elevator discussing a maintenance issue. I was moved to a room across from the original. The second room did cool down enough for me to sleep. When I woke up a few hours later to catch my flight the hot water was not working. The water was ice cold. So it then became clear that the staff was likely aware of the water issues when I checked in, but never bothered to mention this.

By on May 30, 2017

2

expect what you paid for

Everyone

The hotel was close to the airport and cheap. However the room could have been cleaned and vacuumed much better. When we go in all the lights were unplugged and most of the channels on the TV didn't work.

By , from SSM on Feb 16, 2017

5

enjoyed my stay.. easy access to hotel and room..

Everyone

By on Oct 31, 2016

4

convient, near the airport

Everyone

Location & shuttle to airport made my travel experience far less stressful. I would have preferred food on the premises, but it eas near.

By on Sep 9, 2016

4

convenient

Everyone

My expectation was not for anything special but I was pleasantly suprised! The staff was very welcoming, polite and helpful at any time! The room was cool and clean with the exception of bathroom.....they need to clean that better. Breakfast was great. The airplane noise was not as bad as we thought it would be and it did not disturb us in any way. I would stay here again. Great value for the price

By , from Florida on Aug 11, 2016

2

overnight hotel near airport

Everyone

Negatives 1, Sleeping is the prime function for a hotel so the mattress shoul be very good - ours sank I'm the middle - update mattress. 2, Hair in the bathtub - improve cleaning 3. Breakfast was poor. Egg sustitute rubbery /hard Coffee weak - don't skimp on coffee it's inexpensive and all some of us wan Positives 1. Low cost 2. Near airport

By , from sf on Aug 6, 2016

5
Everyone

Nice inexpensive 1 block from Rental Car area. Would recommend for an airport stay

By , from Fort Meyers,Fl on May 4, 2016

4
Everyone

No toilet paper in room but everything else is OK

By on Apr 17, 2016

4

good hotel for the price

Everyone

Hotel was going through some renovations, but staff was nice and hotel was still clean

By , from NW Indiana on Apr 16, 2016

4

before plain trip

Couples

good for before and after air plain trip.car parking and ride to and from airport. nice breakfast. vending machines close by address for hotel easy to get .food pleases to eat close by.

By on Dec 15, 2015