The hotel is about a mile from the airport and some flights go directly overhead, but personally I didnt notice the noise. Comfortable beds, clean rooms. I stayed here twice in 2022 and had a great stay each time. Its tucked behind a small plaza with a Starbucks. Restaurant in hotel, meals not included in stay. Didnt use amenities but they looked well-maintained: fitness center, business center, indoor pool.
Rooms are super small, the bathroom door kept shutting so I had to put something there to keep it from shutting. They also said the thermostat controls the A/C but that thing had a mind of its own and I had to unplug it from to keep from freezing. The room was clean, beds are comfy and basic. Don’t expect any thrills here…glad I didn’t stay long. Also kept hearing weird noises outside my room, one was a big thump
Only thing I can ask for is Magnifying Mirror.
It was perfect except their food service was unavailable from Friday through the weekend. Does not make sense.
Had a quick business trip in Detroit and had the best experience staying at the Holiday Inn! First of all my room was fabulous and clean and comfortable. Over all my only issue was $13 for eggs, potatoes and bacon that wasn’t even hot from the buffet. Continental breakfast would have been better than cold hot breakfast.
I arrived at DTW at 11:35 p.m., I called the hotel for 30 minutes trying to get the shuttle for pick up at the airport. The phone rang and went to voicemail. for 30 minutes. The night staff were asleep. Finally someone answered. I stood waiting for the hotel to respond and send the shuttle one hour. POOR service.
Don’t look under the beds.
On-site food limited during weekend days to only the very small shop at the front desk. No restaurant open Friday and Saturday.
Overall experience exceeded expectations. Restaurant is better than most in similar circumstances. Well maintained facilities, helpful staff.
BLOODY SHEETS
Property was clean and well cared for, the landscape was exceptional
When we got to our room, it was clear that someone had smoked in it but that it was not reported to management. We went down to the desk and were quickly given a new room which was okay. In addition, the pool was closed for maintenance. However, for one night, it was okay.
It was good ! Too bad no resturant open on weekend
I liked the rooms but the parking lot was hard to find, you had to pull in off a weird road.
Hotel was awesome...free shuttle bus even during Covid19...it was cleaned after every drop off. Also they let me do a late check out at 3pm.
Saw the big Hotel from the road didn't see a sign for an entrance to parking area
Holiday Inn Detroit Metro Airport, an IHG Hotel places you 8.8 mi (14.2 km) from Westland Center and 10.8 mi (17.4 km) from University of Michigan Dearborn. This 143-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
48-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities.
Guests of Holiday Inn Detroit Metro Airport, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.
The hotel is about a mile from the airport and some flights go directly overhead, but personally I didnt notice the noise. Comfortable beds, clean rooms. I stayed here twice in 2022 and had a great stay each time. Its tucked behind a small plaza with a Starbucks. Restaurant in hotel, meals not included in stay. Didnt use amenities but they looked well-maintained: fitness center, business center, indoor pool.
Rooms are super small, the bathroom door kept shutting so I had to put something there to keep it from shutting. They also said the thermostat controls the A/C but that thing had a mind of its own and I had to unplug it from to keep from freezing. The room was clean, beds are comfy and basic. Don’t expect any thrills here…glad I didn’t stay long. Also kept hearing weird noises outside my room, one was a big thump
Sorry that you were not happy during your stay. Our Maintance department will fix the bathroom door quickly. We'll improve all our work to meet our brand satardards!
Only thing I can ask for is Magnifying Mirror.
Thank you for comment! We are looking forward to seeing you soon!
It was perfect except their food service was unavailable from Friday through the weekend. Does not make sense.
Thank you for your feedback! We are looking forward to seeing you soon!
Had a quick business trip in Detroit and had the best experience staying at the Holiday Inn! First of all my room was fabulous and clean and comfortable. Over all my only issue was $13 for eggs, potatoes and bacon that wasn’t even hot from the buffet. Continental breakfast would have been better than cold hot breakfast.
Thank you, Valerie, and we appreciate the feedback.
I arrived at DTW at 11:35 p.m., I called the hotel for 30 minutes trying to get the shuttle for pick up at the airport. The phone rang and went to voicemail. for 30 minutes. The night staff were asleep. Finally someone answered. I stood waiting for the hotel to respond and send the shuttle one hour. POOR service.
Hello Linda, My apologies about the delay. Due to our proximity to the airport, our hotel can be quite busy late at night. Our staff was busy assisting other guests when you reached out. I can assure you that no one was sleeping. I can see that we were able to get you into a room just past 12AM, which seems inline with typical peak Shuttle times based on the arrival time you provided. I'm sorry that service wasn't prompt enough for you, but I promise you that our team was simply assisting guests in the order they requested assistance. I'm sorry for any inconvenience this caused to your night.
Don’t look under the beds.
Hello Michael, If you ever experience any issues with your room, please let our Front Desk know. They're prepared to assist with any issue.
On-site food limited during weekend days to only the very small shop at the front desk. No restaurant open Friday and Saturday.
We are working on that diligently! Hopefully you’ll see a change in the near future!
Overall experience exceeded expectations. Restaurant is better than most in similar circumstances. Well maintained facilities, helpful staff.
Than you for the nice rating and comments! We appreciate you your time. We are looking forward to see you soon!
Thank you so much for your nice comment. We are looking forward to see you soon!