Very helpful staff. They suggested I return the rental car in the evening in order to avoid a very busy morning return and shuttle sequence.
Under construction should be half off lights don’t work toilets run
As we got to the property concierge was having a bad day, I had requested a higher floor to be quieter because I’m a lighter sleeper. She gave me a room on the 3rd floor. People was noisy all night long and couldn’t sleep. Our breakfast I’ve paid extra on the restaurant at the property and was a disaster, poor selection, old bread, no OJ, no cream cheese, no bananas, no waffles, no yogurt, waitress was rude and I just saw her once. I expected a better service from a well known hotel as Sheraton and a paid breakfast in a restaurant.
This hotel is fine for an overnight stay with no expectations.
This hotel has been recently renovated and it shows. The room furniture, TV and bathrooms have all been upgraded since the last time we stayed there a couple of years ago. I would recommend this hotel for families as the pool and jacuzzi are nice. They also have an upscale bar and grille. Great value for the price.
Solid stay for the area. I’ve stayed in a few Detroit airport hotels and this one seems to be the best bang for your buck. Great beer selection in the lobby restaurant and friendly staff. I had arrived early in the morning from an overnight flight and there weren’t any rooms ready when I got there, but they still ended up letting me check in a few hours early so I could take a nap after my arrival. Room was in solid condition, nothing to write home about but comfortable and clean.
This is not per expectation of 4 points bybsheratom. Loylt of furniture, room dexor is not good. Broken furniture, tiles etc. More plain lodges are better than this hotel. I would suggest you go through all rooms firnitire etc
It was a good experience and close to the airport.
We had a quick check in, the two staff members at the front desk were not friendly. The room was nice, comfortable bed, nice towels, the water in the shower was warm at best. The pool was nice and the restaurant food was great. If we are in the area we will stay there again.
Friendly staff, with comfortable and clean rooms. Had a very late night check-in which they happily accommodated. Facilities were perfect for my needs. Free WiFi in room worked well, too.
My wife and I stayed here on a return trip from Detroit and found the room to be nice. The bed and pillows was great. Friendly staff and pretty good lounge.
Came in late after several cancellations at DTW. Very accessible to airport and were able to fit in a large room bloc. My only suggestion is a more frequent shuttle (every 15 min rather than 30min)
The cost was a little high, but it was not on the bed bug report and we did not experience any bites. I noticed that many of the other hotels around the area have bug problems.
Clean and close to airport. Staff was friendly and helpful.
I enjoyed my stay. Nice rooms, and wonderful service.
OK, not a full scale hotel but not bad for the cost. I would stay there again given value.
While the hotel's trappings were pleasant enough, with its' location near and free shuttle to the airport being a plus, the Four Points did have a couple of glitches that made our stay less than perfect; the bed in our room being worn and uncomfortable, with the desk staff providing less than adequate instructions regarding when we needed to be in the lobby to grab the shuttle; my wife and I arriving in the lobby 5 minutes before the suggested time, only to learn that the shuttle was already full and leaving.
Four Points by Sheraton Detroit Metro Airport places you within a 15-minute drive of popular attractions such as Yankee Air Museum and Greenfield Village. This 3-star hotel has 173 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 1:00 PM.
Four Points by Sheraton Detroit Metro Airport's 173 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, free bottled water, and ironing boards are other standard amenities.
Guests of Four Points by Sheraton Detroit Metro Airport have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Very helpful staff. They suggested I return the rental car in the evening in order to avoid a very busy morning return and shuttle sequence.
Under construction should be half off lights don’t work toilets run
As we got to the property concierge was having a bad day, I had requested a higher floor to be quieter because I’m a lighter sleeper. She gave me a room on the 3rd floor. People was noisy all night long and couldn’t sleep. Our breakfast I’ve paid extra on the restaurant at the property and was a disaster, poor selection, old bread, no OJ, no cream cheese, no bananas, no waffles, no yogurt, waitress was rude and I just saw her once. I expected a better service from a well known hotel as Sheraton and a paid breakfast in a restaurant.
This hotel is fine for an overnight stay with no expectations.
This hotel has been recently renovated and it shows. The room furniture, TV and bathrooms have all been upgraded since the last time we stayed there a couple of years ago. I would recommend this hotel for families as the pool and jacuzzi are nice. They also have an upscale bar and grille. Great value for the price.
Solid stay for the area. I’ve stayed in a few Detroit airport hotels and this one seems to be the best bang for your buck. Great beer selection in the lobby restaurant and friendly staff. I had arrived early in the morning from an overnight flight and there weren’t any rooms ready when I got there, but they still ended up letting me check in a few hours early so I could take a nap after my arrival. Room was in solid condition, nothing to write home about but comfortable and clean.
This is not per expectation of 4 points bybsheratom. Loylt of furniture, room dexor is not good. Broken furniture, tiles etc. More plain lodges are better than this hotel. I would suggest you go through all rooms firnitire etc
