Everything was fine
At 10PM, check-in took 20 minutes, room dirty, not vacuumed well, musty smell, 1 of 2 key cards did not work and door did not close on it's own, shower slippery, no extra toilet paper, sink drained very slow, closed curtains did not block parking lights/sun, front desk ran out of bottled water, weed smell in elevator, vending machine out of order, no room service unless requested and must be done before 8 am for same day cleaning; requested shuttle the day before check-out, did not show up on time, so had to re-ask for it after it was late. Never will use again, recommend no one use it. Everyone would expect more for over $100 a night.
The staff here was very friendly and helpful so that’s always a plus. The room was very clean and looked exactly how it’s pictured. Shower was nice and hot, and our room was stocked with many towels. The price was very reasonable, and hotel served free breakfast from 5-9 am. The only thing is it’s a bit dated facility. The rugs were outdated and the key cards didn’t really work, but other than that, good place to stay for a quick overnight trip and very close to the airport!
Not as updated as I hope. Bed was comfortable.
Bed very comfortable
Liked convenient location to DTW airport. Liked that heating unit was loud enough to mask expressway and airplane noise without being too noisy. Didn't like that ants were coming into bathroom through gap in the caulking in the wall between the drywall and tile above the toilet ..I had some tape and covered the hole, notified the front desk at checkout. Didn't like that breakfast coffee had run out, and no utensils out for eating the grab and go yogurt.
Clean and comfortable. Nousey due tk airport. Expected the noise.
The bed was the most comfortable bed I've slept in for awhile in a hotel. Also we had already checked out when our red eye flight cancelled and stranded us until the afternoon. They let us back in until checkout time which allowed about another 3 hours of sleep. Only downfall is airport noises. But your by an airport so.
The room was not clean. There was spilled food on night stand. Bed had what seemed to be sand or grit. Breakfast was extremely limited. Only hot food was microwaveable breakfast sandwich which you had to go ask the front desk for. Not worth the money, even for one night. and would definitely not stay here again.
The bed covering was dirty it had spots on it. The night stands had a sticky residue all over it. The faucet in the shower was loose. The bathroom was very small it was difficult to shut the door. The toilet did not stop running. The breakfast was a joke and they had no cream for the coffee. I can’t think of anything other than the pillows that were acceptable for the price we paid
Staff at front desk was friendly. The staff at the restaurant was neither polite nor rude, just blend. Breakfast is very basic: juice or coffee, a Jimmy Deal mini sandwich you are told to heat in the microwave and a muffin - it is because of Covid, as we are told everywhere these days - ah, OK. The carpet in the room felt damp to me. No smells. It was clean but you clearly notice the room could be better taken care. It is an OK hotel for a night.
Room was clean and staff was good. Place just outdated really. Room was clean but old looking. Shower small and again old looking outdated. Bed was comfortable not loud during my stay. Close enough to food and gas stations but nothing fun or worth seeing close.
No problem
Good place to stay.
only thing I liked about property was the bed, it was clean a somewhat comfortable but
Nice that there's a bar, restaurant and room service.
Comfort Inn Metro Airport places you 9.7 mi (15.6 km) from Yankee Air Museum and 11.1 mi (17.8 km) from Fairlane Town Center. This 123-room, 3.5-star hotel has conveniences like free in-room WiFi, a free airport shuttle, and a gym.
Free buffet breakfast is served each morning from 5:00 AM to 9 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Guests of Comfort Inn Metro Airport enjoy a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 12 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Everything was fine
At 10PM, check-in took 20 minutes, room dirty, not vacuumed well, musty smell, 1 of 2 key cards did not work and door did not close on it's own, shower slippery, no extra toilet paper, sink drained very slow, closed curtains did not block parking lights/sun, front desk ran out of bottled water, weed smell in elevator, vending machine out of order, no room service unless requested and must be done before 8 am for same day cleaning; requested shuttle the day before check-out, did not show up on time, so had to re-ask for it after it was late. Never will use again, recommend no one use it. Everyone would expect more for over $100 a night.
The staff here was very friendly and helpful so that’s always a plus. The room was very clean and looked exactly how it’s pictured. Shower was nice and hot, and our room was stocked with many towels. The price was very reasonable, and hotel served free breakfast from 5-9 am. The only thing is it’s a bit dated facility. The rugs were outdated and the key cards didn’t really work, but other than that, good place to stay for a quick overnight trip and very close to the airport!
Not as updated as I hope. Bed was comfortable.
Bed very comfortable
Thank you for staying with us and for your feedback.
Liked convenient location to DTW airport. Liked that heating unit was loud enough to mask expressway and airplane noise without being too noisy. Didn't like that ants were coming into bathroom through gap in the caulking in the wall between the drywall and tile above the toilet ..I had some tape and covered the hole, notified the front desk at checkout. Didn't like that breakfast coffee had run out, and no utensils out for eating the grab and go yogurt.
Clean and comfortable. Nousey due tk airport. Expected the noise.
The bed was the most comfortable bed I've slept in for awhile in a hotel. Also we had already checked out when our red eye flight cancelled and stranded us until the afternoon. They let us back in until checkout time which allowed about another 3 hours of sleep. Only downfall is airport noises. But your by an airport so.
The room was not clean. There was spilled food on night stand. Bed had what seemed to be sand or grit. Breakfast was extremely limited. Only hot food was microwaveable breakfast sandwich which you had to go ask the front desk for. Not worth the money, even for one night. and would definitely not stay here again.
Glad to see everything was fine.Thank you for taking a survey.