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Travelodge by Wyndham Romulus Detroit Airport

2.5 out of 5.0

Recent guest reviews

It was run down and old and dirty inside. Half a roll of toliet paper Only two towels so only took shower once. Coffee pot was dirty.

It was dirty, dusty and even the refrigerator had not been cleaned and smelled rotten. Not vacuumed for ages. Sheets seemed clean.

I needed to stay over to catch flight in am. The sheets had hairs in it, and the blankets were thin and worn out. I could not wait to leave. Told shuttle to airport was available, come down to lobby 10 min prior to departure. I did this, but told the shuttle would be available in 20 min. Uber instead.

Overall was Good but need some maintenance and refrigerator make noice.

Upon check-in Evette told us we had to use a credit card that “does not say debit” on it for a deposit. We had already booked the room under my orbitz account, but my boyfriend used his card to pay. He tried to use his card for the deposit and she refused. I couldn’t use mine because it said debit. We were standing there basically not knowing what to do and Evette was being rude, and unhelpful. She rolled her eyes at us, and got smart with us. When I asked to speak to her manager (at 3pm) , she said “she ain’t here”. So after I pushed more, she called someone and eventually took his card. Then we had to ask about a shuttle- that went equally bad. Zero customer service from her and a very rude person. She should not be in the service industry, we actually felt she was combative towards us. The room was fine- the only issue with it was the remote didn’t work- but that was nothing compared to the total lack of customer service.

We get off the elevator and the first thing we see is garbage on the floor. We go to our room and the vent is filthy. We changed rooms and still had a dirty vent, rusty sink, and cracked tiles in the bathroom. I chose that hotel because it had the Wyndham name. I assumed it had the same amenities and cleanliness that all Wyndham hotels exhibit. Perhaps they purchased the Hotel but did not renovate it. I was so disappointed.

Room was filthy and smelled of smoke. Side entry door was unsecured.

Perfect location for doing business at the Ford Motor Company R & D Campus

Could not control the room temperature. Too cold, Coffee pot not clean - only one coffee packet. Had to have assistance turning on lights (not working properly) The shower head was broken and water was spraying all over. Forget the breakfast - out of 4 dry cereals only had one filled (corn flakes) The check out clerk was negative when I told her about the problems in the room. I would advise travelers to seek other facilities.

Nice very helpful staff. Gave me directions to restaurants in the vicinity.

Customer service is good, but there are entrance/exit doors that are broken and unsecure. My room door also had signs of a break in. The hotel is very dated and in need of a upgrade. I didn't feel safe. The staff made sure to make up for the shortfalls the best they could but I couldn't recommend the location to others. I called orbit after the first night of a six day stay and I was informed I was at the mercy of the hotel. I felt that the travelers insurance was a waste.

No irons in the room.. Only cleaned the room every other day.. The continental breakfast was horrible.. You get charged for that.. They need to do better..

Nice amenities, close to the airport! Shuttle driver was very nice and informative!

It is nice with 24/7 free airport shuttle even I didn't use it. I Will stay there again.

Simple place. Hotel information is not accurate. A $50 deposit is required even if reservation paid for through Orbitz. No ATM in the hotel. Have to go across the street.

The hotel did its job for us, a place to stay overnight and be close to the airport and it was a good price. It wasn’t anything to write home about though. Beds weren’t very comfortable and things seemed outdated and needs a fresh coat of paint. I don’t know if I’d stay there again but it wasn’t the most terrible place in the world.

Overnight stay for an early departure from DTW. Clean comfortable room. Courteous, helpful staff, very conve ient to the airport. What more could we ask for? Couldn't stay for breakfast

Nice value for money place if you are looking to crash for a night or so. However it definitely needs maintenance. Door hinges are broken, phones do not work, better cleaning can be done. Staff is very friendly and welcoming though.

Was in my room and smelled weed coming through the door. I think I got a contact high. The room conditions are questionable and require a serious overhaul. For a large chain like travel lodge... felt like I was staying in a low end cut rate motel along a deserted highway in the desert.

9095 Wickham Road Romulus MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Business center

Located 2.7 mi (4.3 km) from Gateway Golf Club, Travelodge by Wyndham Romulus Detroit Airport is within a 10-minute drive of Lakes of Taylor Golf Club. This 77-room hotel has conveniences like free breakfast, free in-room WiFi, and a free airport shuttle.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests of Travelodge by Wyndham Romulus Detroit Airport enjoy free WiFi in public areas, a business center, and free newspapers. If you drive, self parking is USD 9.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has laundry facilities.

Room options

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Travelodge by Wyndham Romulus Detroit Airport

Everyone (38) Couples (18) Business (5) Family (4) Other (10) Friends (1)
2
Friends

It was run down and old and dirty inside. Half a roll of toliet paper Only two towels so only took shower once. Coffee pot was dirty.

By on Sep 18, 2019

2
Everyone

By on Jul 6, 2019

Review comment responded on Jul 7, 2019

Thanks for your review

2
Families

It was dirty, dusty and even the refrigerator had not been cleaned and smelled rotten. Not vacuumed for ages. Sheets seemed clean.

By on Apr 14, 2019

Review comment responded on Apr 15, 2019

Sorry you were unhappy, we're work hard to fix the issue you may of experienced. Thanks for letting us know

1
Business Business Travelers

I needed to stay over to catch flight in am. The sheets had hairs in it, and the blankets were thin and worn out. I could not wait to leave. Told shuttle to airport was available, come down to lobby 10 min prior to departure. I did this, but told the shuttle would be available in 20 min. Uber instead.

By on Apr 13, 2019

Review comment responded on Apr 15, 2019

Sorry you were unhappy, we're work hard to fix the issue you may of experienced. Thank for letting us know.

4
Everyone

Overall was Good but need some maintenance and refrigerator make noice.

By , from Texas on Dec 31, 2018

Review comment responded on Jan 1, 2019

Thanks for staying with us. and also thanks for letting us know.

3
Everyone

Upon check-in Evette told us we had to use a credit card that “does not say debit” on it for a deposit. We had already booked the room under my orbitz account, but my boyfriend used his card to pay. He tried to use his card for the deposit and she refused. I couldn’t use mine because it said debit. We were standing there basically not knowing what to do and Evette was being rude, and unhelpful. She rolled her eyes at us, and got smart with us. When I asked to speak to her manager (at 3pm) , she said “she ain’t here”. So after I pushed more, she called someone and eventually took his card. Then we had to ask about a shuttle- that went equally bad. Zero customer service from her and a very rude person. She should not be in the service industry, we actually felt she was combative towards us. The room was fine- the only issue with it was the remote didn’t work- but that was nothing compared to the total lack of customer service.

By on Nov 27, 2018

Review comment responded on Nov 30, 2018

Sorry you were unhappy we're work hard to correct the issue you experienced, Thanks for staying with us

2
Everyone

We get off the elevator and the first thing we see is garbage on the floor. We go to our room and the vent is filthy. We changed rooms and still had a dirty vent, rusty sink, and cracked tiles in the bathroom. I chose that hotel because it had the Wyndham name. I assumed it had the same amenities and cleanliness that all Wyndham hotels exhibit. Perhaps they purchased the Hotel but did not renovate it. I was so disappointed.

By , from Romulus, MI on Oct 21, 2018

Review comment responded on Oct 26, 2018

sorry for your inconvenience, thanks for letting us no

1
Everyone

Room was filthy and smelled of smoke. Side entry door was unsecured.

By on Oct 9, 2018

Review comment responded on Oct 26, 2018

sorry for you inconvenience, thanks for letting us no

4
Everyone

Perfect location for doing business at the Ford Motor Company R & D Campus

By on Sep 1, 2018

Review comment responded on Sep 3, 2018

Thank you for your review.

2
Everyone

Could not control the room temperature. Too cold, Coffee pot not clean - only one coffee packet. Had to have assistance turning on lights (not working properly) The shower head was broken and water was spraying all over. Forget the breakfast - out of 4 dry cereals only had one filled (corn flakes) The check out clerk was negative when I told her about the problems in the room. I would advise travelers to seek other facilities.

By , from Oregon on Aug 23, 2018

Review comment responded on Aug 23, 2018

Sorry for your inconvenience. Thank you for letting us know.

Travelodge by Wyndham Romulus Detroit Airport

9095 Wickham Road, Romulus, MI 48174
url importing https://www.orbitz.com/Detroit-Hotels-Travelodge-by-Wyndham-Romulus-Detroit-Airport.h969428-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.