This was an excellent property for the price. The room was clean smelled pleasant. The breakfast was above average but ends promptly at 9:00am. They ran out of items at 8:40am and the person managing the breakfast area was just sitting in the back on her phone. Food was good, I was able to get what I needed. It could have been better and it should stay open longer past 9:00am.
I’ve stayed at this hotel probably 6 visits in the last 2 years. This hotel is generally inexpensive and you will just want to set the expectation that it is older and more tired than many other hotels. It’s not dirty, but not sparkling clean either. This visit I was alarmed looking at the ceiling from bed to see a bug crawling on the ceiling that I killed with my shoe. Hopefully just a rare occasion.
Clean
Breakfast was abismal. No drinks, no plates, old food, no utensils, no staff.
The pictures on Orbitz looked good the front of the building and the lobby were very nice. I booked 2 rooms. The clerk said I only had 1 I showed him the email and confirmation number he said it wasn't his problem. I had to pay for the room directly and take up the problem with Orbitz. Orbitz called him to fix the problem and he would not talk to them. When we got to our rooms they were disrepair the door had no self close. The whole floor stunk like weed the walls had been patched poorly. The doors were loose. You could hear everyone talking in the hallway very noisy inside the hotel. On a positive note Orbitz was very helpful and reimbursed me for the room.
The property is about what I expect for this price point. It is not fancy. The room was clean but was older. A few things were not up to a top hotel. The caulking around the tub needed replacing, the handle on the closet was falling off, etc. This is a one night stay while traveling for me. I am looking for a clean room and not much else. I know going in that for $70 near the airport, I am not getting a five star hotel. Room was clean and staff was friendly, which is all you should expect at this price point.
The hallway outside my room smelled like Marijuana. The pool was drained, and thus not usable, and breakfast was not available despite that it was advertised.
I paid for a king size bed and they gave me a queen and said that's all that they have.
😊
The hotel was more like apartments. The floors were very dirty & there was trash behind the furniture.
The staff was helpful and made my stay very comfortable.
The hotel was ok. Fine for one night but the room was not the best-out dated and had a stale smoke smell. The staff was very friendly though. Also, no breakfast stilll with covid closures.
Called hotel 2 days before. Explained O would be checking in late. Also verified handicap room. Checked in room was hard to find signs not accurate. Got to room was not handicap accessible. Called desk from my cell phone room phone did not work. Guy told me someone took my room away gave it to someone else. Very upsetting. I specifically picked this hotel for that capability.
Hotel was great! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Horrific loud train honking its horn all night long.
Clarion Hotel Detroit Metro Airport places you within a few miles (5 km) of Gateway Golf Club and Beaumont Hospital - Wayne. This 153-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 5:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.
The 153 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include free newspapers, free local calls, and safes.
Renovated in 2016, Clarion Hotel Detroit Metro Airport offers a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
This was an excellent property for the price. The room was clean smelled pleasant. The breakfast was above average but ends promptly at 9:00am. They ran out of items at 8:40am and the person managing the breakfast area was just sitting in the back on her phone. Food was good, I was able to get what I needed. It could have been better and it should stay open longer past 9:00am.
I’ve stayed at this hotel probably 6 visits in the last 2 years. This hotel is generally inexpensive and you will just want to set the expectation that it is older and more tired than many other hotels. It’s not dirty, but not sparkling clean either. This visit I was alarmed looking at the ceiling from bed to see a bug crawling on the ceiling that I killed with my shoe. Hopefully just a rare occasion.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
Clean
Breakfast was abismal. No drinks, no plates, old food, no utensils, no staff.
The pictures on Orbitz looked good the front of the building and the lobby were very nice. I booked 2 rooms. The clerk said I only had 1 I showed him the email and confirmation number he said it wasn't his problem. I had to pay for the room directly and take up the problem with Orbitz. Orbitz called him to fix the problem and he would not talk to them. When we got to our rooms they were disrepair the door had no self close. The whole floor stunk like weed the walls had been patched poorly. The doors were loose. You could hear everyone talking in the hallway very noisy inside the hotel. On a positive note Orbitz was very helpful and reimbursed me for the room.
The property is about what I expect for this price point. It is not fancy. The room was clean but was older. A few things were not up to a top hotel. The caulking around the tub needed replacing, the handle on the closet was falling off, etc. This is a one night stay while traveling for me. I am looking for a clean room and not much else. I know going in that for $70 near the airport, I am not getting a five star hotel. Room was clean and staff was friendly, which is all you should expect at this price point.
The hallway outside my room smelled like Marijuana. The pool was drained, and thus not usable, and breakfast was not available despite that it was advertised.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,