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Clarion Hotel Detroit Metro Airport

3.0 out of 5.0

Recent guest reviews

Water running in toilet all night; phone didn't work, wand on drapes fell off when I tried to close drapes

Hotel lobby and staff were nice. Room was okay, bed wasn’t very comfy. Saw dirty tissue behind my night stand, shower looked like it needed some super scrubbing. Had some grout issues. Recommended for a cheap place to stay for one night.

The pictures are deceiving, the rooms seem clean but the building is older and kind of run down.

Recently remodeled and clean, staff was friendly and efficient. Room was clean and comfortable. Few minor maintenance issues prevented me from giving the property 5 stars across the board BUT this is one of the best properties around DTW and it's safe. I would recommend it to my own family including my mother. Don't let the price fool you, it's a very good property and a great value.

The room was OK, clean, but not a lot of amenities. There was only one agent at the desk to check in and it took almost 20 minutes. I was tired and it was way too long

While not a fancy place, the price was very reasonable. Room was clean and quiet. Breakfast was ready at the time they said it would be and plenty to choose from. Check in and check out went smoothly.

Hot breakfast starts at 5:30 a.m. Coffee in Lobby. Restaurant/Bar on property with reasonable prices.

If I had an extended stay this would not be the place but for one night it was ok.

The shuttle driver and receptionist were very friendly when the flight was very late. The room was comfortable and free breakfast was also nice.

Didn't get housekeeping services on the third day. Wi-fi signal was to weak for service (I was in 227) shower head was filthy. The hotel laundry was under the room two places over from me and they ran it late at night. I called down and the turned it off. Their washers running made the pipes rattle on my area. Towels were nice and clean. Bed was clean but not comfortable. Front desk Chloe was very nice. Raymond acted inconvienced because he had to find a temp control knob for my fridge that did not have one.

The hotel delivered at lot more than I expected for the price I paid and the location. Great staff, breakfast, and room condition.

This is a very nice hotel I would come back here again for the price

In our first day, in the early morning around 5am. The power was out. I don't know if this hotel has a back up generator. But no power in the entire hotel. There seem to be a power outage in the area because the next gas station has no power, too. Then there is no water in the shower!!! The staff can't provide answers when it will be fixed..maybe later in the am they said. When we came back from the tour, there was already power but still no water in the shower. This hotel has no power from 0500-12 noon. The sink has a water but cold. We didn't take a shower the next day. Due to the fact I booked thru Orbitz,the staff can't help me with the situation because it is third party booking..like transferring us to other hotel or giving us refund. My vacation was ruined with this hotel. I'll never book to any Clarion hotel anymore. Find some other hotel. It's not worth it!

Comfortable room with microwave and refrigerator. Centrally located to the airport, gas station and store. Love the morning breakfast buffet!

Friendly and helpful staff. Very enjoyable experience.

Don't rely on their "wake-up" calls! Lucky for my internal alarm or I would have missed my flight.

Free shuttle pickup arrive 4 minutes after call. Hotel lobby had very nice decor. Front desk service friendly and helpful directing me to nearby cafe store only steps from entrance because I arrived after midnight. The room itself was clean, cozy with an outdated bathroom. Free breakfast had eggs, hash browns, meats, as well as continental offerings of danish, etc. Overall good overnight experience.

On the morning of Nov.15, 2016, I arrived B4 9:30 for hot breakfast & was told it ended 9 a m.At check in I was told when I asked about the full breakfast time, it was until 10 a m by the TWO persons at the desk that night. I voiced a complaint to the female @ front desk, & the man there walked back with me showing the sign with the time stated & said, "It is what it is, the one who checked you in is new; but the waffles are still available."He walked away to the kitchen stating he would review what was said on the tape that's recorded at check in & never came back. I don't eat waffles so I ate cold pastry.My request for a concession be made since my deluxe room included full breakfast was denied.For my full day ahead,I would require a more satisfying breakfast. At check out the person said,"you're all set" & she walked away.This may be my last visit to this hotel, since some of your staff don't seem to recognize the importance of customer satisfaction and appreciation.

Stayed here many times. Recently refurbished and quite clean and comfortable. Great value for the price.

8600 Merriman Road Romulus MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located 2.4 mi (3.8 km) from Gateway Golf Club, Clarion Hotel Detroit Metro Airport is within a 15-minute drive of Yankee Air Museum. This 153-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle. It's near the airport and also within a 20-minute drive of Henry Ford Museum.


Dining

Free buffet breakfast is served each morning from 5:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 153 air-conditioned rooms provide fireplaces, microwaves, and refrigerators. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

At Clarion Hotel Detroit Metro Airport, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of extended parking for a fee, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include 4 meeting rooms, a conference center, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Double Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Clarion Hotel Detroit Metro Airport

Everyone (28) Business (23) Couples (19) Family (18) Friends (3) Other (16)
3

room problems

Everyone

Water running in toilet all night; phone didn't work, wand on drapes fell off when I tried to close drapes

By , from Vermont on Oct 18, 2017

3

okay place to stay

Everyone

Hotel lobby and staff were nice. Room was okay, bed wasn’t very comfy. Saw dirty tissue behind my night stand, shower looked like it needed some super scrubbing. Had some grout issues. Recommended for a cheap place to stay for one night.

By , from grand rapids, MI area on Oct 17, 2017

3
Everyone

The pictures are deceiving, the rooms seem clean but the building is older and kind of run down.

By , from Burlington,WA on Oct 6, 2017

5

nicely remodel property, clean.

Everyone

Recently remodeled and clean, staff was friendly and efficient. Room was clean and comfortable. Few minor maintenance issues prevented me from giving the property 5 stars across the board BUT this is one of the best properties around DTW and it's safe. I would recommend it to my own family including my mother. Don't let the price fool you, it's a very good property and a great value.

By , from Charlevoix MI on Sep 20, 2017

3

waited 20 minutes to check in!

Everyone

The room was OK, clean, but not a lot of amenities. There was only one agent at the desk to check in and it took almost 20 minutes. I was tired and it was way too long

By on Sep 6, 2017

4

close to airport

Everyone

While not a fancy place, the price was very reasonable. Room was clean and quiet. Breakfast was ready at the time they said it would be and plenty to choose from. Check in and check out went smoothly.

By , from Tucson, AZ on Aug 24, 2017

3

very convenient to detroit airport with shuttle

Everyone

Hot breakfast starts at 5:30 a.m. Coffee in Lobby. Restaurant/Bar on property with reasonable prices.

By , from Florida on Aug 24, 2017

3

not bad

Everyone

If I had an extended stay this would not be the place but for one night it was ok.

By , from Nashville on Aug 18, 2017

5

very nice staff & good location

Everyone

The shuttle driver and receptionist were very friendly when the flight was very late. The room was comfortable and free breakfast was also nice.

By , from milwaukee on Aug 18, 2017

2
Everyone

Didn't get housekeeping services on the third day. Wi-fi signal was to weak for service (I was in 227) shower head was filthy. The hotel laundry was under the room two places over from me and they ran it late at night. I called down and the turned it off. Their washers running made the pipes rattle on my area. Towels were nice and clean. Bed was clean but not comfortable. Front desk Chloe was very nice. Raymond acted inconvienced because he had to find a temp control knob for my fridge that did not have one.

By , from phoenix on Jul 25, 2017