It was ok
Clean smells upon arrival
Not bad! Good breakfast!
The property is by the airport and they have free shuttle. The only problem i had in this hotel is checking in. I got there around 1pm and the lady was asking me for extra $40 for early check in. I am a frequent traveller and stayed in different hotels and most of my flights are in the morning and never had a problem checking in early. They would check me in right away. This property also is an hr away from downtown. Maybe it was just a wrong timing when i went to Detroit. Maybe it would be transporta friendly in the summer.
Friendly & easy to get to
Conveniently close to airport with shuttle service.
The overall look of the property was pleasant. The pool was not open for the season yet and the area around the pool was clutter with pool chairs thrown haphazardly around the half filled pool with green water. Overall public areas were reasonably well maintained but the halls could have been vacuumed more often. The breakfast was good and included scrambled eggs, sausage, several cereal varieties, waffles, boiled eggs, toast and juices. I had a sirloin steak at the Bistro/Bar. The steak was OK, I ordered it medium well but received it rare and warm but not hot. The flavor was good. The veggies were hot and the mashed potatoes were hot but instant and were not very good. The staff were pleasant but the worst part was the lack of attention to the room. My stay was for 11 days and the only time a maid entered my room was when I asked for a roll of toilet tissue. She placed the tissue on the dresser by the TV and did nothing else, even though I had several bags of trash on the floor and dirty towels in the bathroom. According to the hotel, the towels were supposed to be replaced every three days but mine were never replace.
Great place for the money
This was an excellent property for the price. The room was clean smelled pleasant. The breakfast was above average but ends promptly at 9:00am. They ran out of items at 8:40am and the person managing the breakfast area was just sitting in the back on her phone. Food was good, I was able to get what I needed. It could have been better and it should stay open longer past 9:00am.
I’ve stayed at this hotel probably 6 visits in the last 2 years. This hotel is generally inexpensive and you will just want to set the expectation that it is older and more tired than many other hotels. It’s not dirty, but not sparkling clean either. This visit I was alarmed looking at the ceiling from bed to see a bug crawling on the ceiling that I killed with my shoe. Hopefully just a rare occasion.
Clean
Breakfast was abismal. No drinks, no plates, old food, no utensils, no staff.
The pictures on Orbitz looked good the front of the building and the lobby were very nice. I booked 2 rooms. The clerk said I only had 1 I showed him the email and confirmation number he said it wasn't his problem. I had to pay for the room directly and take up the problem with Orbitz. Orbitz called him to fix the problem and he would not talk to them. When we got to our rooms they were disrepair the door had no self close. The whole floor stunk like weed the walls had been patched poorly. The doors were loose. You could hear everyone talking in the hallway very noisy inside the hotel. On a positive note Orbitz was very helpful and reimbursed me for the room.
The property is about what I expect for this price point. It is not fancy. The room was clean but was older. A few things were not up to a top hotel. The caulking around the tub needed replacing, the handle on the closet was falling off, etc. This is a one night stay while traveling for me. I am looking for a clean room and not much else. I know going in that for $70 near the airport, I am not getting a five star hotel. Room was clean and staff was friendly, which is all you should expect at this price point.
Clarion Hotel Detroit Metro Airport places you within a few miles (5 km) of Gateway Golf Club and Beaumont Hospital - Wayne. This 153-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking.
This hotel is home to a buffet restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 5:00 AM to 9:00 AM.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At Clarion Hotel Detroit Metro Airport, guests have access to a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
It was ok
Clean smells upon arrival
Thank you for completing our online survey regarding your recent stay at Clarion Hotel Detroit Metro Airport. As a guest, you are truly valued.Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.
Not bad! Good breakfast!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,
The property is by the airport and they have free shuttle. The only problem i had in this hotel is checking in. I got there around 1pm and the lady was asking me for extra $40 for early check in. I am a frequent traveller and stayed in different hotels and most of my flights are in the morning and never had a problem checking in early. They would check me in right away. This property also is an hr away from downtown. Maybe it was just a wrong timing when i went to Detroit. Maybe it would be transporta friendly in the summer.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,
Friendly & easy to get to
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincer
Conveniently close to airport with shuttle service.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
The overall look of the property was pleasant. The pool was not open for the season yet and the area around the pool was clutter with pool chairs thrown haphazardly around the half filled pool with green water. Overall public areas were reasonably well maintained but the halls could have been vacuumed more often. The breakfast was good and included scrambled eggs, sausage, several cereal varieties, waffles, boiled eggs, toast and juices. I had a sirloin steak at the Bistro/Bar. The steak was OK, I ordered it medium well but received it rare and warm but not hot. The flavor was good. The veggies were hot and the mashed potatoes were hot but instant and were not very good. The staff were pleasant but the worst part was the lack of attention to the room. My stay was for 11 days and the only time a maid entered my room was when I asked for a roll of toilet tissue. She placed the tissue on the dresser by the TV and did nothing else, even though I had several bags of trash on the floor and dirty towels in the bathroom. According to the hotel, the towels were supposed to be replaced every three days but mine were never replace.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
Thank you for completing our online survey regarding your recent Clarion Hotel Detroit Metro Airport stay.On behalf of our entire team, I apologize for failing to exceed your expectations. We are currently under remodeling and will use your feedback to improve our guests' exceptional experiences.We hope to see you again soon!