Courtyard by Marriott Detroit Utica3.0 out of 5.0
Recent guest reviews
This hotel is inconveniently located in the midst of a retail nightmare off of Hall Rd. It provided adequate service, the bed was comfortable. I'm a Marriott Gold traveler & expect to be offered at least a bottle of water upon arrival!
Check-in experience was not as smooth as I hoped, as the rate, amenities (Gold member) were not what I had expected at the time of booking (this is a franchised Marriott property and not part of Marriott Corp, so all benefits are potentially different from Corp Marriotts - check with hotel beforehand). Nonetheless, Erica (manager) and Kim (front desk) accommodated my initial expectations and followed up to ensure that my needs were met - Thank you! Also - restaurant staff were super-accommodating. Overall, very friendly service! Room was spacious and well appointed with plenty of desk space, closet, etc. Only fault for me was that the bed was very soft (I love firm mattresses!). This was a bit difficult for sleeping but worked out ok. Plenty of hotel features - small but effective fitness center, indoor pool, picnic deck with tables, chairs, umbrellas in back, laundry, etc - well equipped. Would stay again.
We booked a block of rooms at this hotel for our wedding weekend and could not be happier! The staff was amazing to work with and super responsive. They made sure our gift baskets were delivered to all rooms, and helped guests with the shuttle information to the reception. Rooms were clean and comfortable. Would definitely recommend!
Nice Courtyard, Staff was friendly and helpful, room was spacious and clean. Good breakfast selections. Unfortunately we were on the highway side of the hotel so it was non stop noise throughout the night.
I stayed here on points for two nights while visiting family friends and taking care of some family business. This property is pretty typical of a contemporary Courtyard and that, by and large, is a good thing. Nicely maintained, clean and functional rooms. Decent decor. There is a Bistro on site; I had a breakfast there that was quite good (egg white fritatta). Front desk personnel were reasonably pleasant. The location is a bit odd, at the end of a street that's accessed through a shopping area then a community of townhomes. I'm a big walker, and there are restaurants and shopping within what is walking distance for me but which might be too far for many people (though still within a very easy drive.) Free parking and wifi. I'll likely be back in the area in the future and I'm likely to return to this property when I do.
We had a block of rooms here for our wedding at the Packard Proving Grounds. The service was excellent, Caitlin was incredibly responsive, and all the guests enjoyed their stay. The hotel itself was very clean and seemed recently redone. I'd recommend this hotel!
I stay at hotels often for business and the Courtyard in Utica, MI by far is my favorite. The employees at the desk are very efficient and will do anything to accommodate you. Jessica at the bistro is always smiling and quick to get you your food. I would recommend staying here to anyone.
I stayed at this property on a recent business trip. I found the hotel to be clean and was greeted with wonderful customer service. I want to especially commend Leftiri from housekeeping as she is such a bright light. She was so kind, friendly and accommodating. If I have to stay in this area I would go back to this hotel because of her service.
It is rare that a chain hotel gets a 5 star review but this place deserves it. We slept better than we did at home. Comfy mattresses, quiet and super clean. Very friendly staff. A highlight was the little cafe where you could get your Starbucks latte or a glass of wine at night. We will return.
I visited friends in Sterling Heights and chose to stay again at this property because of my positive experience back in November 2016. They didn't let me down and I was happy I made the right choice! The property is well-maintained and my room was great! And again, as I expected, the staff was awesome--particularly Kim (Front Desk), Joe (Starbucks) and Lefteri (Housekeeping-3rd Floor). Keep up the great work everyone and I'll see you again when I head your way!
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 105 reviews