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Heritage Inn Hotel & Convention Centre Cranbrook

Property class: 2.5

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

A spacious indoor dining area with multiple tables and chairs, a large artificial tree, and several potted plants.
A hotel room with two beds, a desk, a TV, and a window with curtains.
An indoor swimming pool with wooden walls, benches, and safety signs.
A gym with exercise equipment, a treadmill, and exercise balls.
A hotel lobby with a reception desk, seating area, and a large plant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Place, Tamarack Centre
    ‪10 min walk‬
  • Place, Balment Park
    ‪12 min walk‬
  • Place, Cranbrook History Centre
    ‪2 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a TV.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, a lamp, and a window with curtains.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite

A living room with a sofa, a chair, a table, and two lamps.

Standard Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms

A modern living room with a sofa, coffee table, and a glass-top dining table with chairs.

Executive Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cranbrook

Tamarack Centre is a short stroll from Heritage Inn Hotel & Convention Centre Cranbrook, and other popular attractions like Cranbrook History Centre are within a mile (2 km). This 100-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Cranbrook and also close to Cranbrook Golf and Country Club and Wildstone Golf Course.

What's nearby

  • Tamarack Centre - 10 min walk - 0.6 miles
  • Cranbrook Mall - 10 min walk - 0.6 miles
  • Balment Park - 12 min walk - 0.7 miles
  • Cranbrook History Centre - 2 min drive - 0.8 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.1 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪7-Eleven - ‬3 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

At Heritage Inn Hotel & Convention Centre Cranbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a hot tub, a conference center, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 30 2026 to September 30 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Are free cancellation options available at Heritage Inn Hotel & Convention Centre Cranbrook?

Heritage Inn Hotel & Convention Centre Cranbrook offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on Nov 1, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Heritage Inn Hotel & Convention Centre Cranbrook?

This hotel is located in Cranbrook, a short 10-minute walk from Tamarack Centre and also 18 minutes on foot from Cranbrook History Centre. You'll also find Cranbrook Mall and Balment Park less than a mile away.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a casino at the property?

No, Heritage Inn Hotel & Convention Centre Cranbrook doesn't have a casino.

Will I find an indoor pool at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7 AM and 10 PM.

Does Heritage Inn Hotel & Convention Centre Cranbrook feature a restaurant that includes a breakfast menu?

Yes, Heritage Inn Hotel & Convention Centre Cranbrook serves buffet breakfast for a surcharge each morning at Skylight Cafe. Please note that the dining venue will be closed between September 30 2026 and September 30 2026 (subject to change).

Will Heritage Inn Hotel & Convention Centre Cranbrook allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Heritage Inn Hotel & Convention Centre Cranbrook for a fee of CAD 20 per pet, per night.

Where is the closest airport to Heritage Inn Hotel & Convention Centre Cranbrook?

The closest major airport to Heritage Inn Hotel & Convention Centre Cranbrook is Cranbrook, BC (YXC-Canadian Rockies Intl.), which is 8.5 mi away (18 minutes by car).

Does Heritage Inn Hotel & Convention Centre Cranbrook have a wedding venue on site?

There are wedding services available at Heritage Inn Hotel & Convention Centre Cranbrook if that's in your vacation plans.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 211 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers quite good value for the price
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Love the town would recommend
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money, with an excellent and generous breakfast included.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was an added bonus, the young man working there was very polite
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff were lovely. The rooms are dated but clean.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Nothing fancy and could do with a revamp but suitable for our stay. Seems like it’s far from things but was easy to walk into the city centre
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here numerous times. It is always a quiet stay. The pool and hot tub are great and the fitness centre is pretty well stocked. The breakfast is a full sit down breakfast served to you in their dining room, not some gross buffet with watery eggs.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean, breakfast was great and staff were excellent thks
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Good for a night
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, staff were friendly and helpful! Breakfast was good!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and helpful and full of jokes and smiles
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was old but clean. It is due for some updating but the beds were comfy and no noise issues even though we were near the road. Food special in lounge was really good and the breakfast was good as well.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was brief but good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is very good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Limited but ok breakfast
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel was clean, but outdated, needs renovated. Rooms small and beds old and uncomfortable.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Room was okay. Missing safety chain on door. Had popcorn under coach cushions. Breakfast was good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good, room clean, great value for money, off the menu breakfast coupons included with stay, excellent breakfast. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic the room was clean but older
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here in Cranbrook, clean, good location and an excellent breakfast!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Great location great breakfast
Stayed 1 night in Sep 2025

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