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Heritage Inn Hotel & Convention Centre Cranbrook

Property class: 2.5

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

A spacious indoor dining area with multiple tables and chairs, a large artificial tree, and several potted plants.
An indoor swimming pool with wooden walls, benches, and safety signs.
A gym with exercise equipment, a treadmill, and exercise balls.
A hotel room with two beds, a desk, a TV, and a window with curtains.
A hotel lobby with a reception desk, seating area, and a large plant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Place, Tamarack Centre
    ‪10 min walk‬
  • Place, Cranbrook Mall
    ‪10 min walk‬
  • Place, Cranbrook History Centre
    ‪2 min drive‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(74 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a TV.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, a lamp, and a window with curtains.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Bedroom

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Suite

Standard Suite | Living area | Flat-screen TV

Standard Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Living area | Flat-screen TV

Executive Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Cranbrook

Tamarack Centre is a short stroll from Heritage Inn Hotel & Convention Centre Cranbrook, and other popular attractions like Cranbrook History Centre are within a mile (2 km). This 100-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Cranbrook and also close to Cranbrook Golf and Country Club and Wildstone Golf Course.

What's nearby

  • Tamarack Centre - 10 min walk - 0.6 miles
  • Cranbrook Mall - 10 min walk - 0.6 miles
  • Balment Park - 12 min walk - 0.7 miles
  • Cranbrook History Centre - 2 min drive - 0.8 miles
  • Cranbrook Golf and Country Club - 2 min drive - 1.1 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬16 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Oven Fresh Cranbrook - ‬2 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

At Heritage Inn Hotel & Convention Centre Cranbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a hot tub, a conference center, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 3 to August 3:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet, per night
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Are free cancellation options available at Heritage Inn Hotel & Convention Centre Cranbrook?

Heritage Inn Hotel & Convention Centre Cranbrook offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on Aug 30, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Heritage Inn Hotel & Convention Centre Cranbrook?

This hotel is located in Cranbrook, a short 18-minute walk from Cranbrook History Centre and also 9 minutes on foot from Cranbrook Mall. You'll also find Tamarack Centre and Balment Park less than a mile away.

Is there parking available at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, uncovered self parking is offered for free at the hotel.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a casino at the property?

No, Heritage Inn Hotel & Convention Centre Cranbrook doesn't have a casino.

Will I find an indoor pool at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7 AM and 10 PM.

Is Heritage Inn Hotel & Convention Centre Cranbrook a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a hot tub?

No, this hotel doesn't have a spa tub.

Does Heritage Inn Hotel & Convention Centre Cranbrook feature a restaurant that includes a breakfast menu?

Yes, Heritage Inn Hotel & Convention Centre Cranbrook serves buffet breakfast for a surcharge each morning at Skylight Cafe.

Will Heritage Inn Hotel & Convention Centre Cranbrook allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Heritage Inn Hotel & Convention Centre Cranbrook for a fee of CAD 20 per pet, per night.

Does Heritage Inn Hotel & Convention Centre Cranbrook have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Heritage Inn Hotel & Convention Centre Cranbrook?

The closest major airport to Heritage Inn Hotel & Convention Centre Cranbrook is Cranbrook, BC (YXC-Canadian Rockies Intl.), which is 8.5 mi away (18 minutes by car).

Are there rooms with balconies at Heritage Inn Hotel & Convention Centre Cranbrook?

No, there aren't any guestrooms with balconies at Heritage Inn Hotel & Convention Centre Cranbrook.

Does Heritage Inn Hotel & Convention Centre Cranbrook have a wedding venue on site?

There are wedding services available at Heritage Inn Hotel & Convention Centre Cranbrook if that's in your vacation plans.

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 325 out of 1012 reviews
Rating 8 - Good. 349 out of 1012 reviews
Rating 6 - Okay. 203 out of 1012 reviews
Rating 4 - Poor. 77 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Waldon

Liked: Cleanliness, staff & service
Room was clean, breakfast was great and staff were excellent thks
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, staff were friendly and helpful! Breakfast was good!
Stayed 7 nights in May 2026
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was brief but good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Limited but ok breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Helai

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is very good.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic the room was clean but older
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff good, room clean, great value for money, off the menu breakfast coupons included with stay, excellent breakfast. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Janis

Liked: Cleanliness, staff & service
Breakfast was great. Beds were very confortable. Rooms clean but tired. Overall a great stay we would book again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Amands

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable bed. The staff were friendly and courteous. Breakfast diner included several dietary options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here in Cranbrook, clean, good location and an excellent breakfast!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Pool and hot tub clean but cool.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ken

Liked: Staff & service, amenities
Great location great breakfast
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the heating/cooling quite right but this place is more than comfortable for a quick overnight stay. Breakfast arrangement with coupon for $16 provided much better options than usual continental breakfast. I’ll stay there again- no problem!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were clean and breakfast was good. Hot tub was cold lounge was not open for food or drinks .
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Suzy

Liked: Cleanliness, staff & service
The breakfast was nice. We received a coupon for each morning to get a complimentary breakfast off one section of the menu. The bacon and eggs were delicious, so were the potatoes that came with them. I really enjoyed the yogurt bowl with fruits, nuts and granola as well. One of the better breakfasts I've had from overnight stays.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

LAURENTIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; great breakfast; very nice pool!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Free menu order breakfast up to $16. per person. Was delicious
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities
We just stayed for one night, property is older and showing age, could use updating rooms and furniture. Bed was comfortable and the breakfast was a welcome surorise
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very nice staff. Also very accommodating with helping one person check in before main booking people arrived.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
great service all round .wonderful breakfast and lounge meals,cant say much more just super.
Stayed 3 nights in Jan 2026

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