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La Torretta Lake Resort & Spa

4.0 out of 5.0
Overview Reviews Amenities & Policies
600 La Torretta Boulevard, Montgomery, TX
1-844-663-2269
3.7
out of 5
Average Guest Review
See all 33 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

Great customer service, great lake views all in general we had an amazing stay.

Was very surprised by the kind service and professionalism by the staff. The three days I was here I wondered why the gift shop was closed.

Spacious room. Super friendly valet & front desk attendants. We stayed during off season, so not everything was open. The bar above the front desk did not offer all food items on the menu. The hotel has great potential, but needs some updating.....particularly the carpets. Needs better mattresses.

Hotel is located in a good place but they need maintenance, they should improve the facilities and invest more in the exterior. It looks old and dirty.

Arrival time was backed up in the lobby with only 3 people checking in which seem to take a long time. We stayed in a cottage which upon arrival our room was not very clean. There was trash from candy thrown in. Cabinet, the mirrors in bedroom had not been clean and displayed child size hand prints all over it. On the chair in corner of room we’re long black hairs stuck to chair. Floor did not appear to be swept and large roach on bathroom floor as well as what appeared to be urine on toilet lid.

we had a wonderful time at latorretta. the place is huge with a very friendly staff that offers great service.the full resort was not open as most state in their reviews.in my experience the room could have been cleaner (there was some dusty residue left behind from recent work done in the room and the room smelled as if if was previously a smoking room. but overall everything was fun and wed go back for more.bed was comfy and room was nice overall.if i had about ten days and everything was open on premise im sure the staff would have me feling 5stars!

The carpet was soiled from the shower leaking into the main room the mattress was bad the couch was tore no ice machine that worked light bulbs were out in the bathroom room was not clean upon arrival this was a mistake staying here I paid a lot of money very disappointed

The phone in our room never did work. Every time we called room service or the front desk, we had to use our cell phone and then they would transfer us to a busy line. It was very frustrating. The canned ceiling light in the bathroom was dangling from the ceiling. And the 2nd floor where we stayed smelled of cigarette smoke.

Overpriced. Little outdated. Room was nice lake view. Only 1 restaurant open. There was a Halliburton meeting going on so was tucked in a corner to eat

We enjoyed our stay, sprcially the pools and lazyriver. Even the beach on the lake was clean and manicured. Perfect location, great upgraded rooms and facilities. Awesome prompt room service with good quality food and great bar too. Best value overall. Definitely this will be our place to stay next times we are north of Houston.

Stayed at this hotel for one night over the weekend. We enjoyed our stay with a few exceptions. The lazy river needed to be cleaned out. There was a lot of debride in the lazy river. We ordered room service and were not impressed with being charged 21% gratuity plus a $3 delivery fee. They did not tell us about these fees and so we left a tip not realizing a big tip was already included. The lady who delivered the tray did not speak English which was annoying because we asked her a question and she was not able to answer. They only have a temporary gym set up right now which isn't very nice and was too warm.

Great place with great location and wonderful staff!

We enjoyed our stay at the hotel on a Saturday night. We liked our room despite some visible stains on couch pillows and walls. Some staff members were helpful such as the valet staff but others were checking their phones, confirming information that was incorrect, or just sitting around. I don't usually leave reviews but this should be addressed.

The overall experience was fine, but would not call it great. The room was clear and met our needs but had a weird smell. The food was just ok at 157 restaurant, nothing outstanding. The pool side grill was awful. It took an hour for our kid's food and they messed up our order. The restaurant was not even busy so it was not an issue of being slammed at lunch time. The resort was clean and the valet service was quick. The location was convenient and the water park kept our kids happy. I would probably stay here again but would not plan to eat here.

It was a nice room but over priced. Check in was very slow and a CANNED dr. pepper was over $2.00

Ac was out in the rooms. Staff did not tell you upon check in. Hotel was completely sold out so unable to move rooms. Staff did bring in some fans and comp the bill. Pool was real nice, staff was friendly.

Last minute trip had us extend our stay 3 days it was so amazing.

Great business location! Would recommend this for family getaways and business!

My fiance and I went to La Toretta for the weekend. We live in Houston, and thought some alone time on Lake Conroe would be fun. We had a blast hanging out at the pool all day Saturday. Our waiter brought us drinks and food, while we enjoyed lounging around the pool. We really recommend this place to anyone living in the Houston area. We had so much fun at the adult pool that we never tried the lazy river or any of the other water parks. We plan on going back there once a month during this summer

La Torretta Boulevard Montgomery TX

Hotel highlights

  • Steps from Lake Conroe
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

La Torretta Lake Resort & Spa places you next to Lake Conroe and a short drive from other popular attractions like Sam Houston National Forest. This 445-room, 4-star hotel has a golf course, a full-service spa, and a free water park. It's centrally located in Montgomery, connected to the convention center,27.2 mi (43.7 km) from Hughes Landing, and also 27.5 mi (44.3 km) from Cynthia Woods Mitchell Pavilion.


Dining

Enjoy dining at Restaurant 157, one of 6 onsite restaurants. Full breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

The 445 air-conditioned accommodations feature balconies or patios and afford space to spread out with a separate bedroom. Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. IPod docks, refrigerators, and coffee makers are also standard.


Property features

Awarded Conde Nast Top 100 List status in 2011, La Torretta Lake Resort & Spa features a golf course, a full-service spa, and a free water park. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Other amenities at this beach hotel include a lazy river, a 24-hour fitness center, and a spa tub.

Room options

Guest reviews for La Torretta Lake Resort & Spa

Everyone (14) Couples (4) Business (2) Family (11) Other (2) Friends (1)
5
Family Family with small children Family

Great customer service, great lake views all in general we had an amazing stay.

By on May 20, 2019

4
Family

Was very surprised by the kind service and professionalism by the staff. The three days I was here I wondered why the gift shop was closed.

By on Mar 11, 2019

Review comment responded on Mar 14, 2019

Thank you for your nice comments. Guest can still buy a few items by the check-in desk when the Gift shop is closed. the Gift shop does not open everyday on certain days.

4
Everyone

By on Mar 11, 2019

4
Everyone

Spacious room. Super friendly valet & front desk attendants. We stayed during off season, so not everything was open. The bar above the front desk did not offer all food items on the menu. The hotel has great potential, but needs some updating.....particularly the carpets. Needs better mattresses.

By on Dec 30, 2018

Review comment responded on Dec 31, 2018

Thank you for sharing your review of La Torretta Lake Resort & Spa. We are happy to read you liked your large room as well as our courteous associates. Please know that we have begun the process of refreshing and updating our rooms and look forward to showing off our new look in the near future. We hope to host you again soon.

3
Everyone

Hotel is located in a good place but they need maintenance, they should improve the facilities and invest more in the exterior. It looks old and dirty.

By , from Spring TX on Aug 20, 2018

Review comment responded on Aug 22, 2018

Alex, thank you for choosing our Resort & Spa for your recent stay. We appreciate your feedback regarding our accommodations and apologize that we clearly missed the mark during your stay. We are excited that we have begun the process of refreshing and updating our rooms and look forward to showing off our new look in the near future. On behalf of my team, I invite you to visit us again soon.

2
Everyone

Arrival time was backed up in the lobby with only 3 people checking in which seem to take a long time. We stayed in a cottage which upon arrival our room was not very clean. There was trash from candy thrown in. Cabinet, the mirrors in bedroom had not been clean and displayed child size hand prints all over it. On the chair in corner of room we’re long black hairs stuck to chair. Floor did not appear to be swept and large roach on bathroom floor as well as what appeared to be urine on toilet lid.

By , from texas on May 13, 2018

Review comment responded on May 19, 2018

Dear Brenda, We apologize for clearly falling short of your service expectations for a clean room. We hope you will consider a return visit so we can prove that to you.

4

so much to experience in one place!

Everyone

we had a wonderful time at latorretta. the place is huge with a very friendly staff that offers great service.the full resort was not open as most state in their reviews.in my experience the room could have been cleaner (there was some dusty residue left behind from recent work done in the room and the room smelled as if if was previously a smoking room. but overall everything was fun and wed go back for more.bed was comfy and room was nice overall.if i had about ten days and everything was open on premise im sure the staff would have me feling 5stars!

By on May 13, 2018

Review comment responded on May 14, 2018

Thank you for taking the time for sharing your experience at La Torretta Lake Resort & Spa on Lake Conroe. We are happy you had a comfortable stay and that you liked the wonderful service provided by my team. I have shared your feedback with my housekeeping team so that they can be more diligent about their work. On behalf of my team, I invite you to visit us again soon.

1
Everyone

The carpet was soiled from the shower leaking into the main room the mattress was bad the couch was tore no ice machine that worked light bulbs were out in the bathroom room was not clean upon arrival this was a mistake staying here I paid a lot of money very disappointed

By , from Baytown on Apr 14, 2018

Review comment responded on Apr 23, 2018

Sammie, Sammie, Thank you so much for sharing your recent review regarding your stay. Please accept our sincerest apology for not providing great service during your stay. We are saddened to hear that the room did not meet your expectations. We take feedback such as yours to heart and use it as a teaching and training tool for our staff. We have tweaked our policies and procedures so we can continue to improve our guest service. Thank you again for your candid remarks and we hope to welcome you back soon. General Manager

3

fine for a short stay

Everyone

The phone in our room never did work. Every time we called room service or the front desk, we had to use our cell phone and then they would transfer us to a busy line. It was very frustrating. The canned ceiling light in the bathroom was dangling from the ceiling. And the 2nd floor where we stayed smelled of cigarette smoke.

By on Jan 21, 2017

Review comment responded on Jan 26, 2017

We apologize for clearly missing the mark in several areas during your stay. I assure you this is not our standard service. Even though it is unpleasant to read, I thank you for sharing your experience as it lets me know we must always be looking for ways to improve the overall guest experience. Again, we apologize and hope you’ll consider us so that we may show you our improved service.

3

we stayed on a sunday. only 1 restaurant open.

Everyone

Overpriced. Little outdated. Room was nice lake view. Only 1 restaurant open. There was a Halliburton meeting going on so was tucked in a corner to eat

By , from g on Jan 17, 2017

Review comment responded on Feb 16, 2017

Thank you for your candid feedback regarding your stay. We want you to have a total resort experience that is worthy of the price and I am sorry we fell short of your expectations. We try to remain competitive and feel we have a price advantage by providing complimentary internet connectivity. On a positive note, we are happy you liked your room with lake view. It was a pleasure to have you as our guest, we hope to see you again soon.

La Torretta Lake Resort & Spa

600 La Torretta Boulevard, Montgomery, TX 77356
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