Room, 2 Double Beds (The Cottages)
from $144
La Torretta Lake Resort & Spa
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 23 reviews
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Recent guest reviews
The phone in our room never did work. Every time we called room service or the front desk, we had to use our cell phone and then they would transfer us to a busy line. It was very frustrating. The canned ceiling light in the bathroom was dangling from the ceiling. And the 2nd floor where we stayed smelled of cigarette smoke.
Overpriced. Little outdated. Room was nice lake view. Only 1 restaurant open. There was a Halliburton meeting going on so was tucked in a corner to eat
We enjoyed our stay, sprcially the pools and lazyriver. Even the beach on the lake was clean and manicured. Perfect location, great upgraded rooms and facilities. Awesome prompt room service with good quality food and great bar too. Best value overall. Definitely this will be our place to stay next times we are north of Houston.
Stayed at this hotel for one night over the weekend. We enjoyed our stay with a few exceptions. The lazy river needed to be cleaned out. There was a lot of debride in the lazy river. We ordered room service and were not impressed with being charged 21% gratuity plus a $3 delivery fee. They did not tell us about these fees and so we left a tip not realizing a big tip was already included. The lady who delivered the tray did not speak English which was annoying because we asked her a question and she was not able to answer. They only have a temporary gym set up right now which isn't very nice and was too warm.
Great place with great location and wonderful staff!
We enjoyed our stay at the hotel on a Saturday night. We liked our room despite some visible stains on couch pillows and walls. Some staff members were helpful such as the valet staff but others were checking their phones, confirming information that was incorrect, or just sitting around. I don't usually leave reviews but this should be addressed.
The overall experience was fine, but would not call it great. The room was clear and met our needs but had a weird smell. The food was just ok at 157 restaurant, nothing outstanding. The pool side grill was awful. It took an hour for our kid's food and they messed up our order. The restaurant was not even busy so it was not an issue of being slammed at lunch time. The resort was clean and the valet service was quick. The location was convenient and the water park kept our kids happy. I would probably stay here again but would not plan to eat here.
It was a nice room but over priced. Check in was very slow and a CANNED dr. pepper was over $2.00
Ac was out in the rooms. Staff did not tell you upon check in. Hotel was completely sold out so unable to move rooms. Staff did bring in some fans and comp the bill. Pool was real nice, staff was friendly.
Last minute trip had us extend our stay 3 days it was so amazing.
Great business location! Would recommend this for family getaways and business!
My fiance and I went to La Toretta for the weekend. We live in Houston, and thought some alone time on Lake Conroe would be fun. We had a blast hanging out at the pool all day Saturday. Our waiter brought us drinks and food, while we enjoyed lounging around the pool. We really recommend this place to anyone living in the Houston area. We had so much fun at the adult pool that we never tried the lazy river or any of the other water parks. We plan on going back there once a month during this summer
Great hotel, and amenities, a little far from town.
Beautiful hotel that was completely redone several years ago. Awesome views from our room! Service and amenities were great.
Everything was nice and clean. The room renovations turned out great. The prime dining room left some to be desired. The steak was ok and kind of tough even though medium. The prices were high, and selection kind of slim. We did not even bother with breakfast too high. Other than that beautiful hotel.
My overall staying was very pleasant nice view. Really nice staff parking was somewhat challenging, However when I booked the hotel from your company no one told me it was under construction in the Marina which I wanted to do some boating, also when I dined for dinner and brunch I was constantly asked about a voucher or coupon for my meals. I was somewhat this point it from your company I was not offered these opportunities. Thank you
Although it was a restful stay, when we arrived the elevator was out because of a recent power outage. We were directed to the stairs, which was not a problem, but the unfinished stairwell was littered with trash and rodent droppings. That was not the most pleasant welcome. Once we no longer had to take the stairs, the stay was average.
We went for a weekend get away before school. The staff was extremely friendly and made you fell welcomed. The room was nice and clean. We hung out at the water park and played mini golf. The food was so-so not great or bad just average with the exception of the sushi bar which was good. I have the following complaints: 1) On Saturday 8/20 we were at the aqua park. The area that contained the water slides and lazy river was never cleaned up. All day long the waiter delivered drinks and meals. The glasses and plates were never picked up. Guest came and went but no one ever picked up their towels or cleaned up their trash. 2) The teen club "The Edge" is poorly maintained. 3) The lazy river could stand to be cleaned. There is quite a buildup of palm leaves stuck in the grates of the river.
Great family getaway
Great pool for small kids, absolutely going back for another long weekend! Great rooms with a separate living room/office space, great decor too.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Spa
La Torretta Lake Resort & Spa is located 5.9 mi (9.6 km) from N.H. Davis Museum and 10.9 mi (17.6 km) from St. Francis Wolf Sanctuary. This 445-room, 4-star hotel has a golf course, a full-service spa, and a free water park. It's on a lake and also within a 30-minute drive of Wedgewood Golf Course and Bernhardt Winery.
Dining
Enjoy dining at Restaurant 157, one of 6 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.
Rooms
The 445 air-conditioned accommodations feature balconies or patios and afford space to spread out with separate bedrooms and living rooms. Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, refrigerators, and coffee makers are also standard.
Property features
Awarded Conde Nast Top 100 List status in 2011, La Torretta Lake Resort & Spa features a golf course, a full-service spa, and a free water park. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include an outdoor pool, a lazy river, and a children's pool.
Guest reviews for La Torretta Lake Resort & Spa
fine for a short stay
Everyone
The phone in our room never did work. Every time we called room service or the front desk, we had to use our cell phone and then they would transfer us to a busy line. It was very frustrating. The canned ceiling light in the bathroom was dangling from the ceiling. And the 2nd floor where we stayed smelled of cigarette smoke.
we stayed on a sunday. only 1 restaurant open.
Everyone
Overpriced. Little outdated. Room was nice lake view. Only 1 restaurant open. There was a Halliburton meeting going on so was tucked in a corner to eat
Review comment
Manager responded on Feb 16, 2017
Thank you for your candid feedback regarding your stay. We want you to have a total resort experience that is worthy of the price and I am sorry we fell short of your expectations. We try to remain competitive and feel we have a price advantage by providing complimentary internet connectivity. On a positive note, we are happy you liked your room with lake view. It was a pleasure to have you as our guest, we hope to see you again soon.
beautiful property, great lake, clean, amenities.
Everyone
We enjoyed our stay, sprcially the pools and lazyriver. Even the beach on the lake was clean and manicured. Perfect location, great upgraded rooms and facilities. Awesome prompt room service with good quality food and great bar too. Best value overall. Definitely this will be our place to stay next times we are north of Houston.
Review comment
Manager responded on Sep 24, 2016
Thank you for your fabulous review of La Torretta Lake Resort & Spa on Lake Conroe. We pride ourselves in providing you with all the essentials to relax and rejuvenate, and we are thrilled that all of our facilities exceeded your expectations. It is reviews like yours that make our job so rewarding. Thank you again, we look forward to your return.
nice weekend getaway from houston
Everyone
Stayed at this hotel for one night over the weekend. We enjoyed our stay with a few exceptions. The lazy river needed to be cleaned out. There was a lot of debride in the lazy river. We ordered room service and were not impressed with being charged 21% gratuity plus a $3 delivery fee. They did not tell us about these fees and so we left a tip not realizing a big tip was already included. The lady who delivered the tray did not speak English which was annoying because we asked her a question and she was not able to answer. They only have a temporary gym set up right now which isn't very nice and was too warm.
Review comment
Manager responded on May 6, 2016
Thank you for choosing La Torretta Lake Resort & Spa for your stay. We are glad you liked convenient location and that you were impressed with your comfortable accommodation. However, we are sorry for not meeting your expectations with our room service and for the issues you had with the TV in your room. We will surely share your review with the respective teams so that no future guest experiences the same. It is feedback like yours that will help us isolate our shortcomings in order to improve the overall experience. Thank you once again, and we hope you give us another chance to welcome you back in the near future.
Everyone
Great place with great location and wonderful staff!
Review comment
Manager responded on Apr 19, 2016
Thank you for choosing La Torretta Lake Resort & Spa for your stay and for the five-star review. We couldn't agree more. Our lakeside resort is so serene and tranquil that it’s hard to believe we are less than an hour outside of Houston. We are also delighted to read that our staff thoroughly spoiled you and made you feel welcome. We appreciate your business and look forward to having you back for another stay soon.
nice hotel on the lake
Everyone
We enjoyed our stay at the hotel on a Saturday night. We liked our room despite some visible stains on couch pillows and walls. Some staff members were helpful such as the valet staff but others were checking their phones, confirming information that was incorrect, or just sitting around. I don't usually leave reviews but this should be addressed.
Review comment
Manager responded on Mar 12, 2016
Thank you for choosing to stay at La Torretta Lake Resort & Spa. We are glad you enjoyed your overall stay here and that you liked your accommodation. Although we are happy you were impressed with most of our associates, we truly appreciate your observation for our team. Your comments have helped us identify the areas where we need additional training & attention and we are taking immediate action, so that no future guest experiences the same. We hope you will visit again and give us the opportunity to demonstrate the outstanding resort experience we are known for.
average hotel
Families
The overall experience was fine, but would not call it great. The room was clear and met our needs but had a weird smell. The food was just ok at 157 restaurant, nothing outstanding. The pool side grill was awful. It took an hour for our kid's food and they messed up our order. The restaurant was not even busy so it was not an issue of being slammed at lunch time. The resort was clean and the valet service was quick. The location was convenient and the water park kept our kids happy. I would probably stay here again but would not plan to eat here.
over priced
Families
It was a nice room but over priced. Check in was very slow and a CANNED dr. pepper was over $2.00
la torretta
Couples
Ac was out in the rooms. Staff did not tell you upon check in. Hotel was completely sold out so unable to move rooms. Staff did bring in some fans and comp the bill. Pool was real nice, staff was friendly.
great stay!!!
GetawayWithFriends
Last minute trip had us extend our stay 3 days it was so amazing.
We apologize for clearly missing the mark in several areas during your stay. I assure you this is not our standard service. Even though it is unpleasant to read, I thank you for sharing your experience as it lets me know we must always be looking for ways to improve the overall guest experience. Again, we apologize and hope you’ll consider us so that we may show you our improved service.