Very nice staff, clean and spacious rooms. Convenient location.
Liked location to the venue we were attending. Disliked the highway noise, room was not insulated on the exterior very well at all.
We had difficulty with a third party reservation and Sylvia was unprofessional, rude and argumentative as I was asking her questions about what did happen and what future possibilities would be. Brian was very helpful the next day, but working through Sylvia was 2 hours of my life I’ll never get back!
Check-in was efficient, room was clean and tidy. Kind of small for the price of a 'two room suite'. Kind of a bother with the new policy of limiting towels and other items in the room. One towel and we had four adults in the room. Front desk girls was nice and gave me more. Overall it was a place to sleep after we had watched the Garth Brooks show and had to get up very early to get our guests to Austin airport for 7:30 a.m. flights.
Gentleman at front desk was very friendly and accomodating. Would definitely stay here again just for the customer service. Hotel was clean and the rooms were nice as well.
Super Comfy beds great room Friendly staff Pool was a little dirty was excited to get in but didn’t since it looked murky from the fourth floor and an H-E-B bag in the water. Overall everything else was good
My reservation was wrong I was supposed to have a single room with a queen bed and one room with queen double bed they tried to fix the issue and only way they could was the was out of single queen beds
Clean and modern lodging. Great location with easy access to the freeway and restaurants.
Low water pressure on forth floor, very load highway noise all night long
Check in is at 3. Well at 4 our room was not ready
It was clean. nice breakfast area. Coffee and tea all day
Country Inn & Suites by Radisson, New Braunfels, TX places you within 3 miles (5 km) of popular attractions like Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort. This 74-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
Country Inn & Suites by Radisson, New Braunfels, TX's 74 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities. Housekeeping is available once per stay.
Built in 2017, the brand new Country Inn & Suites by Radisson, New Braunfels, TX offers an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and a library.
Very nice staff, clean and spacious rooms. Convenient location.
Thank you for your feedback. Glad you enjoyed your stay with us.
Thank you for your feedback. Glad you liked your stay with us.
Liked location to the venue we were attending. Disliked the highway noise, room was not insulated on the exterior very well at all.
Anonymous,Thank you for your feedback.
We had difficulty with a third party reservation and Sylvia was unprofessional, rude and argumentative as I was asking her questions about what did happen and what future possibilities would be. Brian was very helpful the next day, but working through Sylvia was 2 hours of my life I’ll never get back!
Dear TJ,I'm sorry to hear you were unhappy with your stay.just we are hard at work to fix the issue you have told us about.we hope you will give us another chance to show you what we are all about.come back and see us next time your in town.have a have day.
Anonymous,Thank you for your feedback
Anonymous,Thank you for your feedback
Dear guest. I apologize for your experience and I am sorry to see that we did not come to or exceed your expectation. We will take note of your feedback and improve our operation so that we can come to your satisfaction on your next trip.