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Candlewood Suites Columbus Fort Benning

2.5 out of 5.0

Recent guest reviews

This hotel is really great place to stay. I spend almost two weeks here the service is really good, the stuff is super friendly, a lady in the front disc ( Ashley) was very helpful when i asked her about the GYM and other section of the hotel. She was supper kind and I never saw a friendly front disc person like her in and out side US during my stay. I staid here and the felling i got was just like home. It is a cool place to stay in Columbus and the other plus point is that, it is near to restaurants and Walmart where you can buy any thing you want. Mir Wais Jalalzai

Save for the kind staff, there is nothing good or safe about this hotel. First, our non-smoking room smelled of old, stale smoke. Second, the hotel is located in a very rundown, dangerous community. Third, there are no close by restaurants or places of interest. Fourth, even though some improvements to the rooms have been made, this is definitely not a hotel we will choose again.

The hotel was severely outdated. The ONLY upgrades it had was the lobby. The lobby of the hotel is very contradicting to the rooms we stayed in. A beautifully updated lobby and old raggedy rooms. The furniture was old and tore up. It advertised having a pull-out sofa but it wasn't in the room. There was a lounging chair in its place. It had old carpet like no one had replaced it in years or had it cleaned. The bathroom tub had a hole in it like it had been kicked in. And to top it all off my sister in law saw a roach in her room. It was the end all be all. They comped us for our first couple of nights and sprayed to get rid of the bugs. They explained they were getting the necessary upgrades next year but...that wasn't helping us at this point. We ended up leaving the hotel and staying at the Country Inn & Suites.

We booked our rooms through a third party and when we arrived we found the rooms to be nice but could use some updates. Bathtub was patched and needed to be replaced, had a worn out piece of carpet with the edging broken due to the chair rolling over it and the chair was peeling badly to the point that everytime you sat in the chair, it got on your clothes. We dealt with it until the third day when my son and daughter in law found roaches in their room. We immediately let the front desk know and I also called the third party we booked through. They found us another hotel and we moved there on the same day.

The staff and hotel were very nice. Room was very clean. However , never been to a hotel that you have to use key card at front door at night. There appeared to be security guard in a truck all night. I was somewhat concerned about our vehicle and our safety.

My son gave the Ultimate Sacrifice in 2003 and his career started at Fort Benning. For his 36th birthday I came back to honor him. My car was parked 4 spaces from the main door of the hotel. It was broken into though they say they have good security.

Went to visit my son who was graduating from boot camp. Found out that we had an extra day so had to scramble to find a hotel. Talked to Tricia at Candlewood Suites and she looked up my frequent travel number and held the room for us. The room was fantastic and she even suggested a restaurant nearby which turned out to be a diamond in the rough. Excellent choice Tricia. Later that night my grandson had an upset stomach and ended up leaving a mess on our personal king size blanket. The complimentary washers did the job but the dryers really couldn't handle that size of a blanket. Tricia allowed me to use the heavy duty dryer used for the hotels linens. Worked perfectly. She had it drying while we spent the day with our son. Came back and loaded everything up and headed out back to Texas. Thank you Tricia for making a hectic day turn out beautiful. Will stay here again next time I come through.

Me and my husband had a recent short stay at this hotel, and were very pleased. Even though we did not have a need to the kitchen, I thought it was very well stocked with dishes and even plenty of supplies if the dish washer was needed. There were a few machines not working in the fitness center, but there was still enough equipment to compensate for that. The young lady at the front desk was very courteous and helpful. I would have no problem staying at this hotel again if it becomes necessary.

If I could give this hotel zero stars, I would. When we arrived a woman was bringing her dirty bedsheets to the front desk to ask for clean ones. When we arrived in our room, a cockroach crawled across the floor and the carpet was disgusting and covered in stains. We went down to the front desk and were given a new room. The next room had a leaking vent and did not appear any cleaner. The front desk staff was very friendly and accommodating, but we didn't stay the night. We were too grossed out. The location of the hotel is not in the safest of neighborhoods either. AVOID AT ALL COSTS.

We stayed at candlewood while a repair was done to our house. The guest services lady was nice enough to bring me up some tea bags as well as pop me a bag of popcorn since our microwave was not working. They stay was excellent.

3389 Victory Dr Columbus GA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour fitness center

Located within a mile (2 km) of Rigdon Park, Candlewood Suites Columbus Fort Benning is within 3 miles (5 km) of Memorial Stadium. This 81-room hotel has a coffee shop/café along with conveniences like an outdoor pool and a 24-hour fitness center. Also near this Columbus hotel are South Commons Sports Complex and National Infantry Museum and Soldier Center.


Dining

Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 81 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities. Weekly housekeeping is available.


Property features

At Candlewood Suites Columbus Fort Benning, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Standard Suite

Queen 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 123 reviews