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Quality Inn & Suites Mason

2.5 out of 5.0

Recent guest reviews

Room was not refreshed to well. Security of room was not all that well. One day, was able to push the door and walk right in after hotel staff did what they called cleaning.

hotel was fine for what we needed . the pool was really small..

The room was comfortable but needed some attention. Patchwork in the bathroom had not been painted and the toilet wobbled. There were a lot of options for breakfast, but some foods were bland. The gravy and the sausage links had not taste at all.

Had booked a non smoking room with two beds for the family to stay in for a trip to King's Island. My son is in a wheelchair, and we were not able to occupy the room we were booked in because the hotel does not have an elevator. We had to switch to a smoking room on the ground floor. Ice machine was broken and vending options were not great. Room was clean and comfortable, but the hotel in general was not what I was expecting based on other reviews.

Well as I read in reviews..Harry the manager is fantastic!!He went above and beyond to fill my needs,Hot showers always,nice cold fridge,staff was superb.Nice warm pool. Thank You Harry!!!!!A little dusty but they are remodeling,that could be why.I will be back.

Needs an update. Carpet is very worn & tv was ancient.

The hotel was clean and the staff very helpful. We would staff at this hotel in the future

Excellent location but not worth the money. This opinion was expressed by many guests there. Although continental breakfast was offered we did notest there,as others also passed it up, due to the atmosphere and staff. It was not inviting. During our 3 day stay even though we asked daily for face cloths none were delivered until the last day of our visit. Pass this hotel up

Easy to find. Clean hotel, friendly staff, great breakfast, nice pool area, close to Kings Island. I will stay there next time I am at Kings Island.

Staff was rude floors were dirty looking a/c took 4 hr to become a comfortable room no elevator wild raccoons raiding the dumpster in the parking lot guests smoking in front of the entrance over priced for the area

Great Experience, staff really nice. Breakfast was good.

I was absolutely horrified on day 2 of my stay. The hotel employee just walked into my room without even knocking. There was no good explanation as to why he did it. I would not feel comfortable staying there again.

Needed a room for one night while attending a nearby venue. This hotel was a convenient, no frills, but clean place to stay for a VERY reasonable rate! Would stay here again in a heartbeat if I were to be in the area.

My wife and I are on a fixed budget but still wanted to get away for 1 night for our anniversary. We think we chose the best option available. Hotel is near an amusement park and many hotels nearby cost significantly more. We didn't need frills, just a clean well maintained quiet hotel. Room was super clean and we couldn't find a single thing in need of maintenance. We were surprised by a room safe, although didn't need it. Could have used several more towels. We would have loved to swim in the pool but nothing was mentioned in the listing or the reviews about the indoor pool so we didn't bring swimsuits along. Good sized TV with nearly 100 channels. I didn't find the mattress exactly comfortable-felt like there was a trampoline inside of it instead of springs so each time my wife or I rolled over while sleeping we would almost bounce the other right off to the floor. There was a really nice mini-refrigerator. We woke up too late to use the small coffee pot, although it looked like it would only brew 1-2 cups so we just headed to Waffle House. I thought the listing indicated that each room had a microwave, so we brought microwaveable food, but our room had no microwave. Check-in and check-out only took a minute and the staff was courteous and helpful as can be.

This the perfect place for a reasonable rate with great access to the Tennis Tournament in August. It is also very close to Kings Island. It is nothing fancy, but it works.

Check in was simple, the staff was friendly, and accommodating. The hotel wasn't as clean as I'd have liked, but it is a busy hotel with what seemed like minimal staff.

was not disapointed at all with hotel[...]

called for directions,no problems finding the motel. it is on a country road away from the traffic of kings island and shopping areas. quiet with few other guests. no elevator to second floor.if you need a 1st floor room call in advance, [...]. didn't get in the pool but it looked nice, small.very clean rooms,lobby,and halls. beds were way too soft and uncomfortable for me,but i was pooped from the park and not in the mood to complain to get another room. plenty of parking. there is a marathon station on the corner and a car wash beside the motel.

I wish the pool would have been cleaner so my children have enjoy the pool

For what we paid, this was a great room. The hotel was clean and staff very friendly. Close to Kings Island, will stay again the next time we go.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Quality Inn & Suites Mason

Business (5) Couples (7) Family (18) Other (1)
3

makes you wonder about being too cheap.

BusinessTravelers

Room was not refreshed to well. Security of room was not all that well. One day, was able to push the door and walk right in after hotel staff did what they called cleaning.

By on May 27, 2015

4

overnight medical trip

Families

hotel was fine for what we needed . the pool was really small..

By on Apr 10, 2015

3

kings island trip

Families

The room was comfortable but needed some attention. Patchwork in the bathroom had not been painted and the toilet wobbled. There were a lot of options for breakfast, but some foods were bland. The gravy and the sausage links had not taste at all.

By on Oct 20, 2014

3

no elevator in hotel

Families

Had booked a non smoking room with two beds for the family to stay in for a trip to King's Island. My son is in a wheelchair, and we were not able to occupy the room we were booked in because the hotel does not have an elevator. We had to switch to a smoking room on the ground floor. Ice machine was broken and vending options were not great. Room was clean and comfortable, but the hotel in general was not what I was expecting based on other reviews.

By on Jul 11, 2014

4

great family fun!

Families

Well as I read in reviews..Harry the manager is fantastic!!He went above and beyond to fill my needs,Hot showers always,nice cold fridge,staff was superb.Nice warm pool. Thank You Harry!!!!!A little dusty but they are remodeling,that could be why.I will be back.

By on Jun 21, 2014

2

one night stand

Families

Needs an update. Carpet is very worn & tv was ancient.

By on Apr 8, 2014

5

business trip

BusinessTravelers

The hotel was clean and the staff very helpful. We would staff at this hotel in the future

By on Oct 13, 2012

1

pass this one up!

Families

Excellent location but not worth the money. This opinion was expressed by many guests there. Although continental breakfast was offered we did notest there,as others also passed it up, due to the atmosphere and staff. It was not inviting. During our 3 day stay even though we asked daily for face cloths none were delivered until the last day of our visit. Pass this hotel up

By on Aug 22, 2011

4

great hotel

LGBT

Easy to find. Clean hotel, friendly staff, great breakfast, nice pool area, close to Kings Island. I will stay there next time I am at Kings Island.

By on Aug 10, 2011

1

this place sucks

Families

Staff was rude floors were dirty looking a/c took 4 hr to become a comfortable room no elevator wild raccoons raiding the dumpster in the parking lot guests smoking in front of the entrance over priced for the area

By on Jul 19, 2011