Hotels in Chippawa

"Clean room and nice water falls view "

"I saved up, to take my autistic son up to Niagara Falls, for his 19th birthday. We got the suite, because we wanted the hot tub and the great view. The room was magnificent, the view was breathtaking, my rating, is based on experiences that we had during our stay. The only thing my son wanted to do, was swim. We could not get anywhere near the pool, any of them. We signed up, and followed the appropriate channels. Sadly, others did not. Because of my son‘s Disability, he would not even attempt to squish him to the swimming pool. Also, I sent him down to the front desk to ask a question. Because of his autism, they didn’t understand what he was asking for, and not a lot of effort was put in to trying to figure it out. pool was overflowing, in an unsafe manner, in my opinion. I went to the desk twice, to alert them to the fact that we couldn’t even get in the pool, let alone swim. I asked if there was a lifeguard on, they said no there was an attendant. Numbers were not being monitored. When I went to the desk, they offered me a swim time of 8 AM, Sunday morning. Obviously, more on vacation. We’re not gonna get up at 8 AM to go for a swim. So the whole reason we chose your beautiful facility, was for the hot tubs and pool, and we didn’t get to use it at all. Also, I requested some toiletries from the front desk, after three hours I stopped waiting. So my feedback would be to police the swimming pool area, so that all paying guests, can enjoy the facilities. thank you so much."

"Room heating was loud "