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Recent guest reviews

They don’t make it clear that there is a $100 incidental fee when you check in, but whatever that’s standard. The front desk people at least as of 12/27 and 12/28) are rude. I get it, often people in customer service hate their jobs. But what’s actually really bad is the room. Everything looks AWFUL. Like I’m talking pubic hair (most likely by the looks of it) on the shower tiles, and the shower didn’t look totally clean aside from that. The linens looked dirty and worn out. Elevator looked scary old and had long delays in movement that makes me feel like it might break down. This is a budget hotel which is why I chose it but I would never recommend. Spend a little more and stay somewhere nicer!!!!

I was very disappointed to have paid nearly 60 dollars on top of the money I had already paid for the room for parking and miscellaneous taxes that were not made entirely apparent until checkout.

Horrible smell throughout property. Maintenance staff shouting and arguing in front of guests. One roll of Toilet paper and no replacements in room (family of 4). Cheap pillows.

The stay at the Ramada was amazing .I would recommend this hotel to all my friend.Location of the hotel is great close to all restaurants,stores and downtown .Loved it

The staffs was very rude and the room smells very bad

They charge extra on top of what orbits charge, plus $20 parking fee, Parking fee?! For a hotel parking space ?!

Close to falls. Dirty and bad customer service at front counter

I like that this hotel is in a good location and the IHOP being already in the building is convenient. My friends and I didn't use the pool but it was good to know that it was available. I did struggle to sleep one out of the 4 nights because some kids were being rowdy in the hallway. There was plenty of parking although you do have to pay for it. The wifi worked well which was important to all of us. We really liked how soft and comfortable the beds were.

Charging $20 for car parking was not good. Didn't expect.

Deposit charges on my credit card took almost a week to come off. At one point there were $950 in charges to my card on a $350 booking. Not sure if I would stay here again.

The staff was wonderful and made out week long stay a great experience.

No breakfast really?, they charged me 22$ for the parking even though my car was almost the only car outside it was below freezing, I mean who goes to Niagara falls in February :-)..!!!

6045 Stanley Avenue Niagara Falls ON

Hotel highlights

  • Walking distance to Fallsview Casino and Skylon Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Fallsview, Ramada by Wyndham Niagara Falls/Fallsview is a leisurely stroll from popular sights such as Skylon Tower and Clifton Hill. This 3-star hotel welcomes guests with 192 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy a bite to eat at IHOP, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 1 PM.


Rooms

The 192 rooms have an array of amenities, including coffee makers, ironing boards, and desks. 27-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.


Property features

At Ramada by Wyndham Niagara Falls/Fallsview, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for CAD 20.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include a business center, an arcade/game room, and express check-out.

Room options

Deluxe Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Ramada by Wyndham Niagara Falls/Fallsview

Everyone (19) Couples (4) Family (3)
1
Family Partner Couples

They don’t make it clear that there is a $100 incidental fee when you check in, but whatever that’s standard. The front desk people at least as of 12/27 and 12/28) are rude. I get it, often people in customer service hate their jobs. But what’s actually really bad is the room. Everything looks AWFUL. Like I’m talking pubic hair (most likely by the looks of it) on the shower tiles, and the shower didn’t look totally clean aside from that. The linens looked dirty and worn out. Elevator looked scary old and had long delays in movement that makes me feel like it might break down. This is a budget hotel which is why I chose it but I would never recommend. Spend a little more and stay somewhere nicer!!!!

By on Dec 28, 2019

Review comment responded on Dec 29, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Partner Couples

I was very disappointed to have paid nearly 60 dollars on top of the money I had already paid for the room for parking and miscellaneous taxes that were not made entirely apparent until checkout.

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Family with small children

Horrible smell throughout property. Maintenance staff shouting and arguing in front of guests. One roll of Toilet paper and no replacements in room (family of 4). Cheap pillows.

By , from Markham on Sep 25, 2019

Review comment responded on Sep 25, 2019

Thank you for your review, we appreciate your feedback. Would you be able to provide us more information of your issue during your stay? You can email us in message center or give us a call and we would be happy to look into this matter further.

3
Everyone

By on Sep 2, 2019

Review comment responded on Sep 4, 2019

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

The stay at the Ramada was amazing .I would recommend this hotel to all my friend.Location of the hotel is great close to all restaurants,stores and downtown .Loved it

By on Jul 30, 2019

Review comment responded on Aug 1, 2019

Thank you for taking the time to leave your feedback!

1
Family

The staffs was very rude and the room smells very bad

By on Jul 16, 2019

Review comment responded on Jul 18, 2019

Thank you so much for taking the time to leave your feedback!

2
Family with small children Family

They charge extra on top of what orbits charge, plus $20 parking fee, Parking fee?! For a hotel parking space ?!

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

Thanks for staying with us. We appreciate your feedback!. Parking and all associated charges are clearly indicated in our website and all third party websites. Before you agree to make the reservation in third party website's, they specifically indicate all the taxes and charges. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope to welcoming you back with us again in the future

2
Family with small children

Close to falls. Dirty and bad customer service at front counter

By on Jul 5, 2019

Review comment responded on Jul 10, 2019

Thank you so much for taking the time to leave your feedback! We will forward this to the proper departments.

4
Everyone

By on Jul 4, 2019

Review comment responded on Jul 4, 2019

Thank you so much for taking the time to leave your feedback!

5
Friends

I like that this hotel is in a good location and the IHOP being already in the building is convenient. My friends and I didn't use the pool but it was good to know that it was available. I did struggle to sleep one out of the 4 nights because some kids were being rowdy in the hallway. There was plenty of parking although you do have to pay for it. The wifi worked well which was important to all of us. We really liked how soft and comfortable the beds were.

By on Jun 25, 2019

Review comment responded on Jun 26, 2019

Thank you so much for taking the time to leave your feedback!

Ramada by Wyndham Niagara Falls/Fallsview

6045 Stanley Avenue, Niagara Falls, ON L2G3Y3
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