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Recent guest reviews

Great location! Excellent staff from doorman to room service, front staff and hotel bar was fantastic!

the hotel is beautiful however they don't offer room keeping service i had to go several times for garbage bags and towels and other ameneties it was frustrating I wish they would just have the service

This is a nice older property with an elegant style. The rooms are small but functional. Unfortunately, all on premise food and drink are shut down due to the pandemic. Fortunately there are a number of choices nearby. If you are looking for a good basic hotel in the downtown Chicago area, this is a good property.

The hotel was very nice looking. Much nicer than expected upon booking. They were nice all the way to the room, which was still nice but small. My boyfriend and I didn't mind since it was just the 2 of us and we were there for only one night. My biggest complaint is that I specifically request non-smoking rooms. I am hyper sensitive to cigarettes/cigars/vapeing... etc. This room DEFINITELY had a previous guest who did not care. Realistically, we were only in the room to sleep and shower the next day since we were in the city for an event so we did not complain or make a big deal out of the room at the time. I wish we had because the smell was so strong I was sick the next day and our luggage reeked once we got home. The staff were the most pleasant people I have met in a Chicago hotel so for that and just how perfect this location was- I would stay again. I just hope moving forward there are better measures taken if someone does smoke in a room.

Loved the friendlyness of the staff, however the room was quite small

.

They Take Your 100$ Check In Fee And Will Not Send It Back ! I’ve Been Waiting Since Feb

This hotel was very nice. All the employees where extremely helpful. Especially chuck the bell hop.

It was a great location and comfortable room, would stay again

Small and intimate. No amenities are available pretty sure due to covid.

The hotel is located in the theater district and close to shopping. There is a Starbucks next door and restaurants nearby. Public transportation was available within walking distance. Though the bar and restaurant were closed due to restrictions, the property did offer social hour with drinks and refreshments.

Quick check in, exceptional customer service and a very friendly atmosphere.

It was gorgeous clean and everybody was nice. Only thing is everything that costs it's crazy high $6 for a water and over $3 for a can of soda needless to say i didn't use any of those amenities.

I always enjoy staying here as I do so several times a year. The free coffee in the lobby in the morning sets my day off well and the decor is amazing.

Amazing , friendly hotel . Comfy beds close to everything.

Never again never again never again never again never again

W Randolph St Chicago IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Spa services

Located in The Loop, The Allegro Royal Sonesta Hotel is next to Cadillac Palace Theatre and Chicago City Hall. This 483-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine.


Rooms

The Allegro Royal Sonesta Hotel's 483 rooms provide laptop-compatible safes, phones, and ironing boards. 37-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. In-room massages are available, and rooms also include desks.


Property features

Guests of The Allegro Royal Sonesta Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. Offsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free use of bicycles, and laundry facilities.

Room options

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 King Bed | Sleeps 2

Superior Suite, 1 King Bed (One Bedroom Suite King Two Person Tub)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed (Deluxe King)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible (Mobility Tub One Bedroom)

1 King Bed | Sleeps 2

Guest reviews for The Allegro Royal Sonesta Hotel

Everyone (31) Couples (14) Family (14)
5
Everyone

Great location! Excellent staff from doorman to room service, front staff and hotel bar was fantastic!

By on Sep 30, 2021

3
Family

the hotel is beautiful however they don't offer room keeping service i had to go several times for garbage bags and towels and other ameneties it was frustrating I wish they would just have the service

By on Sep 21, 2021

Review comment responded on Sep 24, 2021

I am so sorry to hear about your stay been a little frustrating Thanks so much for your feedback

5
Business Business

This is a nice older property with an elegant style. The rooms are small but functional. Unfortunately, all on premise food and drink are shut down due to the pandemic. Fortunately there are a number of choices nearby. If you are looking for a good basic hotel in the downtown Chicago area, this is a good property.

By on Aug 16, 2021

Review comment responded on Aug 21, 2021

Thanks for staying with us. We appreciate your feedback!

4
Partner Couples

The hotel was very nice looking. Much nicer than expected upon booking. They were nice all the way to the room, which was still nice but small. My boyfriend and I didn't mind since it was just the 2 of us and we were there for only one night. My biggest complaint is that I specifically request non-smoking rooms. I am hyper sensitive to cigarettes/cigars/vapeing... etc. This room DEFINITELY had a previous guest who did not care. Realistically, we were only in the room to sleep and shower the next day since we were in the city for an event so we did not complain or make a big deal out of the room at the time. I wish we had because the smell was so strong I was sick the next day and our luggage reeked once we got home. The staff were the most pleasant people I have met in a Chicago hotel so for that and just how perfect this location was- I would stay again. I just hope moving forward there are better measures taken if someone does smoke in a room.

By on Jul 12, 2021

Review comment responded on Jul 18, 2021

Thank you so much for your feedback!

3
Partner Couples

Loved the friendlyness of the staff, however the room was quite small

By on Jun 15, 2021

Review comment responded on Jul 2, 2021

Thanks for your feedback.

5
Everyone

.

By on Jun 7, 2021

Review comment responded on Jul 2, 2021

Thanks for your feedback.

1
Everyone

They Take Your 100$ Check In Fee And Will Not Send It Back ! I’ve Been Waiting Since Feb

By on Apr 30, 2021

Review comment responded on Apr 30, 2021

Did you check with your bank, as the hotel released your funds as soon as you check out

5
Partner Couples

This hotel was very nice. All the employees where extremely helpful. Especially chuck the bell hop.

By on Mar 16, 2021

Review comment responded on Mar 17, 2021

Thank you so much for your feedback. We hope to see you again real soon!

5
Partner Couples

It was a great location and comfortable room, would stay again

By on Mar 8, 2021

Review comment responded on Mar 9, 2021

Thanks so much! Hope to see you again.

4
Partner Couples

Small and intimate. No amenities are available pretty sure due to covid.

By on Feb 15, 2021

Review comment responded on Feb 15, 2021

Thank you! We hope to have everything open soon!

The Allegro Royal Sonesta Hotel

171 W Randolph St, Chicago, IL 60601
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