Poor condition of property Very FAR Flung out Tottaly OUT of Way ... NO Market No Shop Nothing Nearby .. WIFI Does NOT Function At All ! The Owner who is Always at Lobby or His OFFICE Behind Lobby He is least Bothered and Does NOT Care ..does not Bother or Ever Respond to any concern or Complaints ...made by the Guests or Patrons ... I will NEVER Stay in this Hotel Even for FREE ....
Staff required us to wait checking in while they did staffing chge, yet there was still another employee that could have helped. We finally received our key and went down halls that were not marked for rooms. We had to ask another staff member for assistance finding our room. Outside the room a side indicated “Fire Extinguisher” with an arrow pointing down. There was no fire extinguisher! We opened the room to find dirty towels on the floor, a bad odor from the room, and used beds. When we went back to the desk they argued about the room being clean!!! DO NOT STAY HERE! We left and booked a room at another hotel!
Kind of Run Down. Fridge didnt work. 1 waybin 1 way outbof the entire hotel. Furniture was stained. A/c Worked though and bathroom was clean.
Received by key card and the room was a mess. Bed not made dirty towels on the floor. There was also no breakfast. Not happy with the facility and not happy with Orbitz. Live and learn.
Rodeway Inn is located within a mile (2 km) of Fresenius Medical Care at Provena Mercy Center For Health and AMITA Health Mercy Medical Center Aurora. This 120-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.
The 120 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect free WiFi and flat-screen TVs with satellite channels. Coffee makers, safes, and ironing boards are also standard.
Guests of Rodeway Inn enjoy free WiFi in public areas, a 24-hour business center, and express check-out. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. This hotel also has laundry facilities.
Poor condition of property Very FAR Flung out Tottaly OUT of Way ... NO Market No Shop Nothing Nearby .. WIFI Does NOT Function At All ! The Owner who is Always at Lobby or His OFFICE Behind Lobby He is least Bothered and Does NOT Care ..does not Bother or Ever Respond to any concern or Complaints ...made by the Guests or Patrons ... I will NEVER Stay in this Hotel Even for FREE ....
Staff required us to wait checking in while they did staffing chge, yet there was still another employee that could have helped. We finally received our key and went down halls that were not marked for rooms. We had to ask another staff member for assistance finding our room. Outside the room a side indicated “Fire Extinguisher” with an arrow pointing down. There was no fire extinguisher! We opened the room to find dirty towels on the floor, a bad odor from the room, and used beds. When we went back to the desk they argued about the room being clean!!! DO NOT STAY HERE! We left and booked a room at another hotel!
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
Thanks for staying with us and your review. We will use your review to improve our service for your future stay.
Kind of Run Down. Fridge didnt work. 1 waybin 1 way outbof the entire hotel. Furniture was stained. A/c Worked though and bathroom was clean.
Hello Guest I am sorry you were not completely satisfied with your stay.The fridges are kept off when rooms are not rented to save energy and contribute to sustainability. Guests usually turn it on if needed. Thank you
Received by key card and the room was a mess. Bed not made dirty towels on the floor. There was also no breakfast. Not happy with the facility and not happy with Orbitz. Live and learn.
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager