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Recent guest reviews

Poor condition of property Very FAR Flung out Tottaly OUT of Way ... NO Market No Shop Nothing Nearby .. WIFI Does NOT Function At All ! The Owner who is Always at Lobby or His OFFICE Behind Lobby He is least Bothered and Does NOT Care ..does not Bother or Ever Respond to any concern or Complaints ...made by the Guests or Patrons ... I will NEVER Stay in this Hotel Even for FREE ....

Staff required us to wait checking in while they did staffing chge, yet there was still another employee that could have helped. We finally received our key and went down halls that were not marked for rooms. We had to ask another staff member for assistance finding our room. Outside the room a side indicated “Fire Extinguisher” with an arrow pointing down. There was no fire extinguisher! We opened the room to find dirty towels on the floor, a bad odor from the room, and used beds. When we went back to the desk they argued about the room being clean!!! DO NOT STAY HERE! We left and booked a room at another hotel!

Kind of Run Down. Fridge didnt work. 1 waybin 1 way outbof the entire hotel. Furniture was stained. A/c Worked though and bathroom was clean.

Received by key card and the room was a mess. Bed not made dirty towels on the floor. There was also no breakfast. Not happy with the facility and not happy with Orbitz. Live and learn.

Smoketree Business Plaza Dr. North Aurora IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center
  • Laundry facilities

Rodeway Inn is located within a mile (2 km) of Fresenius Medical Care at Provena Mercy Center For Health and AMITA Health Mercy Medical Center Aurora. This 120-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.


Rooms

The 120 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect free WiFi and flat-screen TVs with satellite channels. Coffee makers, safes, and ironing boards are also standard.


Property features

Guests of Rodeway Inn enjoy free WiFi in public areas, a 24-hour business center, and express check-out. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. This hotel also has laundry facilities.

Room options

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

1 Double Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Efficiency, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Rodeway Inn

Everyone (4) Family (1)
2
Business Business

Poor condition of property Very FAR Flung out Tottaly OUT of Way ... NO Market No Shop Nothing Nearby .. WIFI Does NOT Function At All ! The Owner who is Always at Lobby or His OFFICE Behind Lobby He is least Bothered and Does NOT Care ..does not Bother or Ever Respond to any concern or Complaints ...made by the Guests or Patrons ... I will NEVER Stay in this Hotel Even for FREE ....

By on Jan 1, 2020

Review comment responded on Jan 3, 2020

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager

1
Everyone

Staff required us to wait checking in while they did staffing chge, yet there was still another employee that could have helped. We finally received our key and went down halls that were not marked for rooms. We had to ask another staff member for assistance finding our room. Outside the room a side indicated “Fire Extinguisher” with an arrow pointing down. There was no fire extinguisher! We opened the room to find dirty towels on the floor, a bad odor from the room, and used beds. When we went back to the desk they argued about the room being clean!!! DO NOT STAY HERE! We left and booked a room at another hotel!

By on Nov 29, 2019

Review comment responded on Nov 29, 2019

Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager

1
Everyone

By on Aug 5, 2019

3
Everyone

By on Jun 13, 2019

Review comment responded on Jun 13, 2019

Thanks for staying with us and your review. We will use your review to improve our service for your future stay.

2
Family

Kind of Run Down. Fridge didnt work. 1 waybin 1 way outbof the entire hotel. Furniture was stained. A/c Worked though and bathroom was clean.

By on May 21, 2019

Review comment responded on May 21, 2019

Hello Guest I am sorry you were not completely satisfied with your stay.The fridges are kept off when rooms are not rented to save energy and contribute to sustainability. Guests usually turn it on if needed. Thank you

2

very bad

Everyone

Received by key card and the room was a mess. Bed not made dirty towels on the floor. There was also no breakfast. Not happy with the facility and not happy with Orbitz. Live and learn.

By on Oct 3, 2016

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