Even with the city being under curfew, the receptionist was very understanding and welcoming and gave us anything that was available with a request
it was okay, we stayed during the pandemic and it was very expensive for the service and 0 amenities that were provided, I mean there wasn't even ice..
I didn’t like homeless people outside of hotel. Every time I got out of the cab I would get harassed for money.
We enjoyed all the extras that made our stay special and set this hotel apart, everything was great!
I liked the unique interior spaces (including the room itself) and through the onsite restaurant was excellent
The pool was cold and not very clean water. Fantastic food.
Great service, very clean. Great staff Very helpful
Love the Kimpton! Perfectly located, clean and wonderful staff
This hotel was perfectly situated. It is less than a 5 minute walk to the river and is surrounded by lots of restaurants, bars and shopping. It was honestly one of the quietest hotels I have ever stayed in. You could hear some outside noise but unlike other hotels I never heard other guests and never heard doors opening and closing. The only negative I have about this hotel which isn’t that bad, is the bathroom door is really heavy and takes a lot of strength to slide open and closed. But seems like every door in Chicago is heavy!
The service was so professional and so gracious!! Everyone went out of their way to make my stay easy and comfortable with my 2 little doggies. The room was nice and the shower was amazing. Great city view, perfect location. I had less than 24 hours here but it was just absolutely a superb stay. Definitely will come back!
Amazing property. Excellent customer service. Perfect location. Enjoyed every minute. It is my third time staying there.
The attention to every detail is what I enjoyed. Housekeeping here is amazing the down to the elevator track being spotless. The doorman was super helpful with simplifying directions. Last but not least the front desk staff spot on with fast check in and super friendly.
Our bathroom was not clean upon check in, but the front desk staff moved us to another room immediately.
Overall it was great! Staff texted right after check in to ask if we needed anything, and after check out to make sure we enjoyed our stay. Fantastic location, near everything we wanted to do (e.g. theater, shopping). My only complaint was with the description of the room. I couldn’t really tell what kind of bathtub it had and ended up accidentally selecting the wrong one. Clearer demarcation would be helpful.
Great location, clean and nice staff. Elevators are a bit slow.
Great location and wonderful staff. This is a great place to stay.
Located in River North, Kimpton Hotel Palomar Chicago is adjacent to State Street and within a 5-minute walk of other popular sights like Michigan Avenue. This 4.5-star hotel has 261 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free manager's reception. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM.
Kimpton Hotel Palomar Chicago's 261 rooms provide MP3 docks, minibars, and laptop-compatible safes. Guests can expect WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in pillow menus. In-room massages are available, and other amenities include ironing boards and desks.
Guests of Kimpton Hotel Palomar Chicago enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Valet parking is offered for USD 64 per night. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, conference space, and coffee/tea in a common area.
Even with the city being under curfew, the receptionist was very understanding and welcoming and gave us anything that was available with a request
Thank you so much for reaching out and for your positive feedback. We strive to create memorable experiences, even through tough times and we are happy to hear that you enjoyed your stay with us.
it was okay, we stayed during the pandemic and it was very expensive for the service and 0 amenities that were provided, I mean there wasn't even ice..
Thank you for reaching out. We strive to create memorable experiences and I truly apologize that your stay was not the best during these unprecedented times. If you have any further questions or concerns, please reach out to us directly.
I didn’t like homeless people outside of hotel. Every time I got out of the cab I would get harassed for money.
Hello! Thank you so much for a great review! We're so sorry you were bothered by the locals. Unfortunately since we're so central, it's a common issue that is unavoidable. We'd love to have you again if you feel like braving the downtown area! Best,
We enjoyed all the extras that made our stay special and set this hotel apart, everything was great!
Thank you for staying with us at the Hotel Palomar Chicago! We strive to create memorable experiences and we truly appreciate your positive feedback. We hope to see you soon!
I liked the unique interior spaces (including the room itself) and through the onsite restaurant was excellent
Thank you for reaching out! We strive to create memorable experiences and we truly appreciate your positive feedback. We hope to see you again soon!
Hello! Thanks for such a great review! Hopefully we'll see you again soon. Best,
The pool was cold and not very clean water. Fantastic food.
Thanks for staying with us. We appreciate your feedback!
Great service, very clean. Great staff Very helpful
Hello! Thanks so much for a great review. We're so glad you enjoyed our amenities and our staff! See you soon. Best,
Love the Kimpton! Perfectly located, clean and wonderful staff
Hello traveler! Thanks so much for such a kind review! We hope to see you again the next time you're around. Best,
Thank you for your feedback. Please let us know if we can assist with anything further.