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Home2 Suites by Hilton Chicago River North

3.0 star property

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Photo gallery for Home2 Suites by Hilton Chicago River North

Lunch, dinner and brunch served
Premium bedding, down comforters, Select Comfort beds, desk
Terrace/patio
Exterior
Suite, 1 Bedroom, City View | Living area | LCD TV, MP3 dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
110 West Huron St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago Theatre
    ‪14 min walk‬
  • Place, Millennium Park
    ‪17 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for King Studio Suite with City View

Premium bedding, down comforters, Select Comfort beds, desk

King Studio Suite with City View

  • Sleeps 4

View all photos for Studio Suite, 1 King Bed

LCD TV, MP3 dock

Studio Suite, 1 King Bed

8.2 out of 10
Very good
(24 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, Select Comfort beds, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, Select Comfort beds, desk

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

LCD TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Premium bedding, down comforters, Select Comfort beds, desk

Studio Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, Select Comfort beds, desk

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, City View (Roll-In Shower, Hearing & Mobility)

Premium bedding, down comforters, Select Comfort beds, desk

Suite, 1 King Bed, Accessible, City View (Roll-In Shower, Hearing & Mobility)

  • City view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, Select Comfort beds, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | View from room

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

City view

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(215 reviews)
  • City view
  • 346 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Bathtub

LCD TV, MP3 dock

Studio Suite, 1 Queen Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(18 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Bathtub (City View)

Premium bedding, down comforters, Select Comfort beds, desk

Studio, 1 Queen Bed, Accessible, Bathtub (City View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 346 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, Select Comfort beds, desk

Studio, 1 Queen Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 345 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

City view

Studio Suite, 1 Queen Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 346 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, City View

Premium bedding, down comforters, Select Comfort beds, desk

Studio, 1 Queen Bed, Accessible, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, down comforters, Select Comfort beds, desk

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 346 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Accessible King Studio Suite

Premium bedding, down comforters, Select Comfort beds, desk

Accessible King Studio Suite

  • Sleeps 4

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

King Studio Suite With Accessible Tub

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

One-Bedroom King Suite with City View

  • Sleeps 4

King Studio Suite

  • Sleeps 4

King Studio Suite-Hearing Accessible

  • Sleeps 4

1 King Mob/Hear Access Ri Shwr Suite City View

  • Sleeps 4

1 Queen Accessible Bathtub Studio City View

  • Sleeps 4

1 Queen Accessible Bathtub Studio Suite

  • Sleeps 4

1Queen Accessible Roll In Shower Studio

  • Sleeps 4

Queen Studio Suite with City View

  • Sleeps 4

1 Queen Hear Accessible Studio Suite City View

  • Sleeps 4

Queen Studio Suite-Hearing Accessible

  • Sleeps 4

Queen Studio Suite

  • Sleeps 4

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Premium bedding, in-room safe, desk, blackout drapes

Hotel 55 Chicago Downtown

Downtown Chicago
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,574 reviews
$140 nightly
The price is $164
Mar 5 - Mar 6
Total with taxes and fees
Hotel 55 Chicago Downtown

About the neighborhood

Chicago

Located in Downtown Chicago, Home2 Suites by Hilton Chicago River North is within a mile (2 km) of popular sights such as Chicago Theatre and Millennium Park. This 206-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • State Street - 3 min walk - 0.2 miles
  • Michigan Avenue - 8 min walk - 0.5 miles
  • Chicago Riverwalk - 13 min walk - 0.7 miles
  • Chicago Theatre - 14 min walk - 0.8 miles
  • Millennium Park - 17 min walk - 0.9 miles

Getting around

  • Millennium Station - 2 min drive
  • Chicago Station (Red Line) - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Portillo's - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Avec River North - ‬2 min walk
  • ‪TAO Chicago - ‬4 min walk
  • ‪Kerryman Irish Bar & Restaurant - ‬2 min walk

About this property

Home2 Suites by Hilton Chicago River North

Home2 Suites by Hilton Chicago River North features a gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 67.63 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with premium bedding and down comforters ensure a restful night. Kitchens, MP3 docks, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 2,404 reviews
$114 nightly
The price is $133
Mar 5 - Mar 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.1 miles (USD 67.63 per night)
  • Secured, covered self parking on site (USD 67.63 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambar Restaurant Chicago

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 67.63 per night (in/out privileges)
  • Nearby parking fee: USD 67.63 per night (656 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 60654

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Chicago River North Hotel
Home2 Suites Hilton Chicago River North
2 Suites Hilton Chicago River
Home2 Suites by Hilton Chicago River North Hotel
Home2 Suites by Hilton Chicago River North Chicago
Home2 Suites by Hilton Chicago River North Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Home2 Suites by Hilton Chicago River North?

Home2 Suites by Hilton Chicago River North provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Home2 Suites by Hilton Chicago River North?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Chicago River North on Mar 6, 2026 start from 137.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Home2 Suites by Hilton Chicago River North?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and State Street. You'll also find Chicago Riverwalk and Chicago Theatre less than a mile away.

Will I be able to park at Home2 Suites by Hilton Chicago River North?

Yes, secured parking is offered for USD 67.63 per night with in/out privileges. Accessible parking is also available for guests.

Does Home2 Suites by Hilton Chicago River North include a casino at the property?

No, Home2 Suites by Hilton Chicago River North doesn't have a casino.

Is there an indoor pool at Home2 Suites by Hilton Chicago River North?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Home2 Suites by Hilton Chicago River North?

Amenities that appeal to couples at this hotel include a comfy mattress, a kitchen, and free Internet access.

Does Home2 Suites by Hilton Chicago River North have a hot tub?

No, this hotel doesn't have a spa tub.

Does Home2 Suites by Hilton Chicago River North have a restaurant with a breakfast menu?

Yes, Home2 Suites by Hilton Chicago River North serves free buffet breakfast at Ambar Restaurant Chicago each morning.

Does Home2 Suites by Hilton Chicago River North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Home2 Suites by Hilton Chicago River North for a fee of USD 75 per accommodation, per stay.

Does Home2 Suites by Hilton Chicago River North have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Home2 Suites by Hilton Chicago River North?

The closest major airport to Home2 Suites by Hilton Chicago River North is Chicago Midway Airport (MDW), which is 12.9 mi away (39 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.6 mi away (43-minute drive).

Are there rooms with balconies that I can book at Home2 Suites by Hilton Chicago River North?

No, at Home2 Suites by Hilton Chicago River North, there aren't any guestrooms that list a balcony.

Home2 Suites by Hilton Chicago River North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1140 out of 2099 reviews
Rating 8 - Good. 510 out of 2099 reviews
Rating 6 - Okay. 237 out of 2099 reviews
Rating 4 - Poor. 115 out of 2099 reviews
Rating 2 - Terrible. 97 out of 2099 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness was decent. Rooms were well stocked. Pillows were not comfortable at all. Very flimsy pillows. The parking was extremely inconvenient having to park in a parking garage 2 blocks from the property and then it costing $50 per day to park!
Stayed 4 nights in Nov 2025

10/10 Excellent

Rafael, Grand Rapids

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel w/a full kitchen and good welcome when you walk in your room and see your name on the tv screen from the hotel!Check-out could be at 12:00 so we would have a bit more of time to prepare to leave.Location is great, quiet and yet w/all you need near by, including a brand new discount grocery store that just opened a few weeks ago a block away.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was very nice. But I stayed here several years ago, and it has certainly gone down. The exterior is not nearly as clean as it once was. And the rooms have gone down. They were clean, but they were not where I think they should’ve been.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jackie

Disliked: Staff & service, amenities
Told breakfast until 10am and then shut down at 9. We couldn’t get food but 2 girls and a man got food. When I asked at desk was told I don’t know anything about that. I just work here. No shower gel in bathroom dispenser. Tables filthy in dining room.
Stayed 3 nights in Nov 2025

8/10 Good

Nucholas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, and enjoyed my stay. Location was good
Stayed 4 nights in Nov 2025

10/10 Excellent

Gian, Chicago

Liked: Cleanliness, amenities
Excellent hotel and staffs are friendly I would definitely coming back here again
Stayed 4 nights in Nov 2025

10/10 Excellent

Diego Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

6/10 Okay

Mariana

Liked: Staff & service
Disliked: Cleanliness
It's a mid-range hotel. The cleanliness was not satisfactory, there were hairs in the shower box and drawers. Crumbs on the carpet and kitchen sink. The bed was sagging in the middle, and it was noticeable from the moment we entered the room and looked at the bed. I'm pretty sure the bedspread hadn't been changed, it had another person's perfume impregnated in it. The location is great. There weren't many options for breakfast, every day there was bread, waffles, muffin, a yogurt with some toppings, coffee and milk. Sometimes the restocking was slow, so during peak hours not all options were available. It's not a cheap hotel, they should take more care of the cleanliness and condition of the rooms. Not changing the bed sheets seems absurd and disgusting to me. The photos are from when we left the room for check-out and I think it should be more in order than when we arrived. Anyway, for the price I paid, there are better options.
Stayed 4 nights in Nov 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very polite & courteous. The room was exceptionally clean & organized. I really enjoyed the stay. I love the city of Chicago and was quite pleased with the entire experience. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Liked: Property conditions & facilities
Front desk staff was very courteous and helpful, but there were some items lacking in the exercise room and then the breakfast area. Location was fantastic!
Stayed 1 night in Nov 2025

2/10 Terrible

Valente

Disliked: Cleanliness, staff & service
The staff was super rude. we checked in and got to one of the rooms and it had not been cleaned. Staff attendant up front didn’t even apologize for the disgusting mess and was very rude about it. Even though we were accommodating and willing to change rooms. I complained to Expedia and wrote a message to the property/hotel manager and never heard back. The rooms got cleaned once for an entire 5 day stay. Meaning we had to seek additional towels and toiletries basically every day. Aside from the location, there’s nothing good to say about this hotel. Breakfast was fine.
Stayed 5 nights in Jul 2025

8/10 Good

Garrett

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was great, and as usual the amenities are awesome.
Stayed 1 night in Nov 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
The room was decent and the property is located in a central area. Walking
Stayed 3 nights in Oct 2025

6/10 Okay

Carmen

Liked: Property conditions & facilities
Disliked: Amenities
Services were lacking. The room wasn’t serviced even after they said it would be. Eventually and I mean 7 hours later when it was finally done they did not replenish the soap and other amenities. Getting extra towels was also an ordeal. I do want to praise the maintenance engineer who did his best to help and did do with a smile and the room was also very nice but all that was overshadowed by the service. Do better. I know you can
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth, Charleston

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

william

Liked: Amenities
The staff was excellent
Stayed 5 nights in Nov 2025

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was decent and clean, staff was courteous and helpful. Rooms could use some minor upgrading..new curtains.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great!
Stayed 2 nights in Nov 2025

2/10 Terrible

Kayley

Stayed 1 night in Nov 2025

10/10 Excellent

Sumathi

Stayed 4 nights in Sep 2025

10/10 Excellent

michael

Stayed 4 nights in Oct 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We asked for more soap for the shower and never received any since our shower was out of soap. Breakfast was luke warm at best for foods that were supposed to be hot. There were limited selections for breakfast. Same leaves and debris from the day before could be found in the hallways and elevator the next day even at the end of the day.
Stayed 2 nights in Nov 2025

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location, cleanliness
Stayed 6 nights in Oct 2025

4/10 Poor

Cielo

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The facilities were good. I stayed 5 nights and my room was only cleaned ONCE, despite me calling to request it. The thin woman who works the early morning at the frontdesk is VERY rude, speaks in a pedantic and discourteous manner. Similarly, the security guard who was on duty when I arrived was very discourteous. He told me (from a distance and with gestures) that I had to press a button to open the door, but the button is tiny and I couldn't see it. He then started gesturing rudely and aggressively. The breakfast was average, neither too much nor too little, just the essentials. Go early for breakfast because they don't replenish what runs out.
Stayed 5 nights in Oct 2025

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