Skip to main content
Beginning of main content

Recent guest reviews

I like everything about this hotel it’s a nice location is clean and then we have a very nice Stay

After arriving there we were informed that parking at the hotel was not available. We could use their valet parking, which was an additional cost per day or park at their shared parking facility at another location and walk back to the hotel with our luggage. We paid for the valet using a different credit card. The check in clerk was not welcoming (no smiles at all). Our room was prepaid, so I thought that all was taken care of, but she asked if I wanted them to keep a credit card on hand. I declined the offer and she said that I had to for room protection in case there were damages. I asked how much that would be and she gave me a price and I agreed to that, but the following morning I received a text from my bank advising that the hotel was debiting my account for a larger amount! I asked the on duty clerk about that and was told that the fee was for valet. We informed her that it was paid on a different card and showed her the receipt. She assured me that the money would be returned to my account, but to date I have not seen the credit to my account. However, the room and bedding was clean and we left it clean.

Friendly staff, great location, clean rooms. The continental breakfast was a nice touch. Had a very comfortable stay without issue.

No bathroom in breakfast area. People working in area very nice and efficient.

The property was amazing. The location amazing. The staff amazing. But we had people complaining about “the noise” at such early hours in the day. It was unfair and annoying.

I love the location and keep forgetting that it is a Fairfield with quite limited amenities.

Pros: Great location, comfortable bed, good value, friendly staff, many outlets and USB ports for charging Cons: small rooms, ac ran off and on all night - you couldn’t set it to fan so it would run constantly so it was either too cold or too hot and the kicking on and off kept waking me, sirens a lot (but nothing white noise couldn’t fix), curtains don’t meet completely so you don’t get the black out effect

Nice location, found easy and less expensive parking online before my stay.

Loved it from the beginning to the end it was great customer service skills and experience you have the room to grow

Very nice and everything clean love it, I would recommend to everyone.

We stayed one night in a single double bed room. The rooms are small but clean. If you are staying for one or two nights as a couple this could get tight, but overall a great stay. Breakfast is complimentary and the staff is all very helpful. Lots of public parking ramps within a block. Only a 10 minute walkbto Navy Pier and 5 minute walk to Michigan Ave. Would definitely stay there again.

Good location and staff were very friendly and helpful. The breakfast was good, similar with another Fairfield inn, before I visited in Orlando,Fl. I will definitely stay this hotel in every city).

The rooms are small but clean and comfortable. The location was perfect. Walking distance to stores, restaurants and Bars. Staff were wonderful. My wife and I will stay in this hotel on our next visit.

Staff was very courteous and friendly. Complimentary breakfast was better than most. Room could have been a little cleaner (spots on the mirrors, faucets). Bed was very comfortable and the location was great (.68 miles from Navy Pier-our destination-easily walkable). I would stay at this hotel again.

Wonderful experience from start to finish. Staff was wonderful and very helpful.Rooms we’re clean & comfortable. Good breakfast with lots of choices. Would recommend to anyone.

After a day of traveling and sightseeing, we were happy to get our much needed rest in a comfortable, perfectly-sized and clean room. The buffet breakfast was basic but good enough to fill us up before we headed out for the day. All in all, I would definitely consider booking at this hotel the next time we may visit Chicago.

Great staff, beautiful clean room, if you want an affordable experience without sacrificing quality, stay here.

East Ontario Street Chicago IL

Hotel highlights

  • Steps from Michigan Avenue and Northwestern Memorial Hospital
  • Free continental breakfast
  • Free in-room wired Internet
  • Fitness center

Located in Near North Side, Fairfield Inn & Suites Chicago Downtown / Magnificent Mile is adjacent to Northwestern Memorial Hospital and within a 10-minute walk of other popular attractions like Tribune Tower. This 184-room hotel has conveniences like free breakfast, a fitness center, and a 24-hour business center.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM.


Rooms

The 184 rooms have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect free wired Internet and Smart TVs with cable channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Renovated in 2016, Fairfield Inn & Suites Chicago Downtown / Magnificent Mile offers a fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 58 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Executive Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 2

Guest reviews for Fairfield Inn & Suites Chicago Downtown / Magnificent Mile

Everyone (15) Couples (2) Family (4)
5
Family

I like everything about this hotel it’s a nice location is clean and then we have a very nice Stay

By on Mar 23, 2021

Review comment responded on Mar 27, 2021

We appreciate your feedback and hope to see you back again soon!

1
Everyone

By on Feb 15, 2021

Review comment responded on Feb 25, 2021

We're sorry you were unhappy we'll work hard to fix the issue you experienced. Thanks for letting us know

3
Family

After arriving there we were informed that parking at the hotel was not available. We could use their valet parking, which was an additional cost per day or park at their shared parking facility at another location and walk back to the hotel with our luggage. We paid for the valet using a different credit card. The check in clerk was not welcoming (no smiles at all). Our room was prepaid, so I thought that all was taken care of, but she asked if I wanted them to keep a credit card on hand. I declined the offer and she said that I had to for room protection in case there were damages. I asked how much that would be and she gave me a price and I agreed to that, but the following morning I received a text from my bank advising that the hotel was debiting my account for a larger amount! I asked the on duty clerk about that and was told that the fee was for valet. We informed her that it was paid on a different card and showed her the receipt. She assured me that the money would be returned to my account, but to date I have not seen the credit to my account. However, the room and bedding was clean and we left it clean.

By , from Louisville on Oct 5, 2020

Review comment responded on Oct 10, 2020

We appreciate your feedback and hope to see you back again soon!

5
Partner Couples

Friendly staff, great location, clean rooms. The continental breakfast was a nice touch. Had a very comfortable stay without issue.

By on Feb 28, 2020

Review comment responded on Mar 3, 2020

Thank you for staying with us we are glad you enjoyed our breakfast

5
Family

No bathroom in breakfast area. People working in area very nice and efficient.

By on Nov 28, 2019

Review comment responded on Nov 30, 2019

Thank you so much for choosing the Fairfield Inn & Suites Downtown Chicago Magnificent Mile. We are glad you enjoyed your stay and had a great time in Chicago. We hope to see you in the near future. Safe Travels!

1
Friends

The property was amazing. The location amazing. The staff amazing. But we had people complaining about “the noise” at such early hours in the day. It was unfair and annoying.

By , from California on Nov 19, 2019

Review comment responded on Nov 19, 2019

Jazmin - I do want to thank you for choosing the Fairfield Inn & Suites Downtown Chicago/Magnificent Mile. We appreciate your feedback greatly. We are glad that you like the property, staff, and the location. I do want to apologize for the noise that you experience. We are working side-by-side with business and the city to reduce the noise that you experience. All guests' comfort is very important to us. Again we appreciate your business and hope we can serve you better in the future.

4
Family

I love the location and keep forgetting that it is a Fairfield with quite limited amenities.

By on Oct 9, 2019

Review comment responded on Oct 11, 2019

Thank you so much for choosing the Fairfield by Marriott. We hope to we are able to assist with any future stays here at our great location. It's just steps away from so many different attractions for everyone of all ages to enjoy.

4
Partner Couples

Pros: Great location, comfortable bed, good value, friendly staff, many outlets and USB ports for charging Cons: small rooms, ac ran off and on all night - you couldn’t set it to fan so it would run constantly so it was either too cold or too hot and the kicking on and off kept waking me, sirens a lot (but nothing white noise couldn’t fix), curtains don’t meet completely so you don’t get the black out effect

By on Aug 14, 2019

Review comment responded on Oct 3, 2019

Thanks for staying with us. We appreciate your feedback! We will work on the issues you encountered

5
Everyone

By on Jul 10, 2019

Review comment responded on Jul 10, 2019

Thank you for your 5 out of 5 review.

5
Everyone

Nice location, found easy and less expensive parking online before my stay.

By on Dec 17, 2018

Review comment responded on Dec 19, 2018

Thank you for your feedback we hope to see you soon

Fairfield Inn & Suites Chicago Downtown / Magnificent Mile

216 East Ontario Street, Chicago, IL 60611
url importing http://www.orbitz.com/Chicago-Hotels-Fairfield-Inn-&-Suites-Chicago-Downtown-/-Magnificent-Mile.h571328-p2.Hotel-Reviews
There was an error importing /Chicago-Hotels-Fairfield-Inn-&-Suites-Chicago-Downtown-/-Magnificent-Mile.h571328-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Chicago-Hotels-Fairfield-Inn-&-Suites-Chicago-Downtown-/-Magnificent-Mile.h571328-p2.Hotel-Reviews