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Extended Stay America Chicago - Itasca

2.5 out of 5.0

Recent guest reviews

Consistent service at this property Staff works to best ability to ensure a pleasurable stay

Easy to get in and out of hotel, grab and go breakfast convenient and staff was pleasant.

I have stayed in better Extended stay hotels. This was not upto the mark.

All is well. for the price, a nice place and must say very nice hotel personnel. Thanks

Staff and accommodations exceeded my expectations

I didn't like that they don't clean the room until you check out. How ever you can swap out whats dirty for a clean item.

This is more of a cheep long term studio apartment and not a hotel that is poorly decorated. The hallways are dark and not very inviting. The website said it was 5.5 miles from the airport, but it was about 20 miles, $60 in a taxi from the airport. There is a service to take you back to the airport for $25 that the very nice person at the desk booked for me.

They needed to fumigate the bugs.After being bitten for two nights I juust decided to leave early.

Everything was just mediocre at $91 dollars a night it could have been much much better

I just wish the rooms were a bit up to date and there was a pool

My experience was ok. Hotel staff was rude. Overall the room was clean. Not a convenient location because of road work.

the lady at the front desk was awesome she really helped me. Thanks Valerie...

Perfect stay have no complaints. Room clean and staff nice

I like the location and the room was nice but the service was poor and I didn't feel like they were trying to make my.stay pleasant.

Wonderful Place to stay! Closed to casino! Room was clean. Check out was 11 am. Maid came to my door at 9:45 to clean.

near O'hare but not under an active runway, very quiet.7 miles from airport.Had a kitchen, so we could keep food expenses down.price was right.Secure building and apartment doors.Smoking and nonsmoking units,and pets were allowed.Had laundry machines and snack/soda vending.Location good WALMART nearby and other restaurants if you want to eat out.

stayed there one night...good peaceful, quite area.

The room I had was a wsuch a room. It smelled of animal and the comforter on the bed was rife with animal hair. It was my mistake for not asking to have a different room.Next time Iwill make sure I ask for, not only a no smoking room, but a no pet room as well.

The ESA in Itasca was very simple but clean. The staff was courteous and helpful with directions. It was a great value were near local restaurants and shopping centers.

The Extended Stay America in Itasca Illinois was well woth the cost. If you are looking for an up-scale hotel with many many amenities and additonal features, this is NOT the place for you. However, if you would like a reasoable room at a reasonable price, this should be on your short list. You need to be aware that rooms are NOT cleaned everyday and beds are NOT made everyday. However, the rooms are neat and reasonably clean and there is a small work area as well. If price is a major concern during your trip, ESA serves very well.

1181 N Rohlwing Rd Itasca IL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Chicago - Itasca is located within a few miles (5 km) of Alexian Brothers Medical Center and Pirates Cove Childrens Theme Park. This 125-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Also close to this Itasca hotel are Lynfred Winery and Rainbow Falls Waterpark.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All 125 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Extended Stay America Chicago - Itasca features free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Chicago - Itasca

Everyone (7) Couples (5) Business (4) Family (3) Other (1)
4
Everyone

Consistent service at this property Staff works to best ability to ensure a pleasurable stay

By on Oct 17, 2017

Review comment responded on Oct 19, 2017

Thank you for taking the time to share your fantastic review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management

4

convenient location, comfortable beds!

Everyone

Easy to get in and out of hotel, grab and go breakfast convenient and staff was pleasant.

By on Aug 27, 2017

Review comment responded on Aug 29, 2017

It was our pleasure having you as our guest at Extended Stay America. We are thrilled to know you loved everything we offer, particularly our ideal location and our complimentary grab-and-go breakfast we offer. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager

2
Everyone

I have stayed in better Extended stay hotels. This was not upto the mark.

By , from Itasca Chicago on May 21, 2017

Review comment responded on May 24, 2017

Amrinder, thank you for being loyal towards our brand. On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager

4
Everyone

All is well. for the price, a nice place and must say very nice hotel personnel. Thanks

By on Feb 7, 2017

5

good home away from home

Everyone

Staff and accommodations exceeded my expectations

By , from California on Jan 20, 2017

3

it was a lot of construction going on in the area.

Everyone

I didn't like that they don't clean the room until you check out. How ever you can swap out whats dirty for a clean item.

By , from Va on Oct 23, 2016

2

this is not a hotel.

Everyone

This is more of a cheep long term studio apartment and not a hotel that is poorly decorated. The hallways are dark and not very inviting. The website said it was 5.5 miles from the airport, but it was about 20 miles, $60 in a taxi from the airport. There is a service to take you back to the airport for $25 that the very nice person at the desk booked for me.

By , from P.A on Jul 30, 2016

2

bugs

Families

They needed to fumigate the bugs.After being bitten for two nights I juust decided to leave early.

By on Sep 16, 2015

3

the dynamic duo

Couples

Everything was just mediocre at $91 dollars a night it could have been much much better

By on Aug 9, 2015

3

family getaway

Families

I just wish the rooms were a bit up to date and there was a pool

By on Jun 23, 2015