Extended Stay America Chicago - Itasca
2.5 out of 5.0This hotel is most popular for:
Recent guest reviews
Easy to get in and out of hotel, grab and go breakfast convenient and staff was pleasant.
I have stayed in better Extended stay hotels. This was not upto the mark.
All is well. for the price, a nice place and must say very nice hotel personnel. Thanks
Staff and accommodations exceeded my expectations
I didn't like that they don't clean the room until you check out. How ever you can swap out whats dirty for a clean item.
This is more of a cheep long term studio apartment and not a hotel that is poorly decorated. The hallways are dark and not very inviting. The website said it was 5.5 miles from the airport, but it was about 20 miles, $60 in a taxi from the airport. There is a service to take you back to the airport for $25 that the very nice person at the desk booked for me.
They needed to fumigate the bugs.After being bitten for two nights I juust decided to leave early.
Everything was just mediocre at $91 dollars a night it could have been much much better
I just wish the rooms were a bit up to date and there was a pool
My experience was ok. Hotel staff was rude. Overall the room was clean. Not a convenient location because of road work.
the lady at the front desk was awesome she really helped me. Thanks Valerie...
Perfect stay have no complaints. Room clean and staff nice
I like the location and the room was nice but the service was poor and I didn't feel like they were trying to make my.stay pleasant.
Wonderful Place to stay! Closed to casino! Room was clean. Check out was 11 am. Maid came to my door at 9:45 to clean.
near O'hare but not under an active runway, very quiet.7 miles from airport.Had a kitchen, so we could keep food expenses down.price was right.Secure building and apartment doors.Smoking and nonsmoking units,and pets were allowed.Had laundry machines and snack/soda vending.Location good WALMART nearby and other restaurants if you want to eat out.
stayed there one night...good peaceful, quite area.
The room I had was a wsuch a room. It smelled of animal and the comforter on the bed was rife with animal hair. It was my mistake for not asking to have a different room.Next time Iwill make sure I ask for, not only a no smoking room, but a no pet room as well.
The ESA in Itasca was very simple but clean. The staff was courteous and helpful with directions. It was a great value were near local restaurants and shopping centers.
The Extended Stay America in Itasca Illinois was well woth the cost. If you are looking for an up-scale hotel with many many amenities and additonal features, this is NOT the place for you. However, if you would like a reasoable room at a reasonable price, this should be on your short list. You need to be aware that rooms are NOT cleaned everyday and beds are NOT made everyday. However, the rooms are neat and reasonably clean and there is a small work area as well. If price is a major concern during your trip, ESA serves very well.
Guest reviews for Extended Stay America Chicago - Itasca
convenient location, comfortable beds!
Easy to get in and out of hotel, grab and go breakfast convenient and staff was pleasant.
I have stayed in better Extended stay hotels. This was not upto the mark.
Amrinder, thank you for being loyal towards our brand. On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager
All is well. for the price, a nice place and must say very nice hotel personnel. Thanks
good home away from home
Staff and accommodations exceeded my expectations
it was a lot of construction going on in the area.
I didn't like that they don't clean the room until you check out. How ever you can swap out whats dirty for a clean item.
this is not a hotel.
This is more of a cheep long term studio apartment and not a hotel that is poorly decorated. The hallways are dark and not very inviting. The website said it was 5.5 miles from the airport, but it was about 20 miles, $60 in a taxi from the airport. There is a service to take you back to the airport for $25 that the very nice person at the desk booked for me.
bugs
They needed to fumigate the bugs.After being bitten for two nights I juust decided to leave early.
the dynamic duo
Everything was just mediocre at $91 dollars a night it could have been much much better
family getaway
I just wish the rooms were a bit up to date and there was a pool
business trip
My experience was ok. Hotel staff was rude. Overall the room was clean. Not a convenient location because of road work.
It was our pleasure having you as our guest at Extended Stay America. We are thrilled to know you loved everything we offer, particularly our ideal location and our complimentary grab-and-go breakfast we offer. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager