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Recent guest reviews

I’ve lived in the area for over 50 years but moved away about 5 years ago. I returned for a sick relative and needed a place that was QUIET and clean. This facility is in the process of being remodeled extensively so almost everything is new. I loved it. The staff was very accommodating even at the early morning hours I needed assistance. The only reason I didn’t give 5 stars across the board is the listing said “sound proof walls” or something similar but there was the inevitable loud mouth in the next room and whatever soundproofing was used wasn’t enough to muffle him. The bathroom was spacious, shower head had 3 functions and was tall enough to cover my entire body. The room had a small microwave and mini fridge (no freezer) which was really handy. I also liked the small keys/cell phone shelf and coat hooks by the door. Extremely convenient. Bed had 2 soft and 2 hard pillows for whatever worked for me.

Quiet

The thing i disliked the most was their low water pressure in the shower. Im not sure if it was by design or not but it was disappointing.

Parking & internet

The only thing to like about this hotel is how close it is to the beach. It is dirty, there were spills in bathroom not wiped up, hair on sheets, food crumbs on comforter, rooms smell like cigarettes, pool is dirty with sudds floating on the water, hot tub is not working, pool reservations were not held up and our time was taken by a group of ten children or more which we had reserved time at 5 pm for the 9 pm hr. They even had a sheet to sign u up and when we cane down there was a damn party in there, so much for restrictions. I will not be staying here again.

Great location, price & service. Very accommodating given the pandemic

The hotel was convenient, located close to many activities in Zion. The staff, especially Nick, was cordial & had great suggestions on where to get food. The hotel was clean & attractive. If I need to return to Zion, I would stay here again. Unfortunately, the current pandemic closed the pool, canceled breakfast & ended housekeeping the day after I arrived. Thought the management could have offered something for this since the price stayed the same

Nothing but convenient. I will not make that mistake again. Looks like it might be a voucher hotel. This is not all bad but when the police know the hotel well, it is a bad sign. Proprietor is not very America friendly.

Walls were very thin and I could hear the people in the room next to me talking until 1 am

The door to the room was very hard to open after card key was used. The bathroom door needs oiling, it made all kinds of niose, enough to wake others in the room.

The front desk staff suffers from terrible BO. Showers are available. Also, there was a mold / bad food smell in the entire hotel

This was an o.k. place to stay during our trip to Kenosha to attend the Bristol Renaissance Faire. Price was o.k. for a suite. Air conditioning couldn't really keep up. Never were any cookies in the cookie tray. 4 towels in a room I had booked for 5 - 2 adults and 3 "kids" (they knew ages - 11, 15, & 17). Bathroom soaps/shampoos not replenished when they cleaned the room while we were out on Saturday. Free breakfast bar was ok - typical. Nothing special, but the food was hot. Overall pretty average.

Nice hotel for a quick get away or comfy sleep. Bed comfort level was the best. Morning staff was pleasant and friendly. Environment is family friendly. Inn had a pool, fitness center, hot tub, and office station. Breakfast was included. Check in and out time was reasonable. Overall, no negative feedback. I would recommend. : )

Great experience. Very friendly staff. Rooms were nice, comfortable, and large. Would most certainly stay again.

First, I wanna say that the hotel staff was amazing, Always helpful, always very friendly. It looks like the exterior of the hotel has recently gone renovation, but the rooms still look outdated. The chairs and furniture were really old and worn, and the small appliances like the microwave and fridge were really outdated and yellowed with age. The bed mattress was thin and hard, but it looks like they added a thin mattress pad on top to make it slightly bearable. I didn't sleep badly, but I didn't sleep well either. Like I said, every piece of furniture is very outdated and needs replacing. As for cleanliness, the room was fairly clean but needs some improvement. The AC was disgusting, looks there was stuff put inside the AC vent (wrappers, mulch, dirt) and staff never cleaned it out. The microwave was dirty and yellowed from age, was a bit discouraged to use it. The coffee maker was disgusting and old, the water reservoir had some mildew. I didn't use it the entire stay. The bathroom was very clean, however, and the bed sheets were fairly clean. The hotel breakfast was really nice, had lots of drink options, eggs, sausage, potatoes, waffles, fruit, and cereal. This hotel is definitely showing its age, and I'm hoping the interior gets renovated like the exterior was. Normally I hate to complain, but for the price I paid for a standard hotel room, I expected more than this. All in all, I didn't have a bad stay, but given the chance, I would stay somewhere else.

This hotel was close to where I was staying. It was an awesome hotel. Pool was warm. Food was great. Staff was very helpful. I would definitely stay there again!

They were very quick getting us check in. They were helpful with any questions we had. The pool was awesome. Breakfast was good.

Had construction going on during our stay. Not as clean and up to date as I thought it would be but worked for the night. We could hear people talking all night.

33rd St Zion IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of Illinois Beach State Park, Holiday Inn Express & Suites Zion, an IHG Hotel is within a mile (2 km) of Cancer Treatment Centers of America Midwestern Regional Medical Center. This hotel has 66 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other standard amenities include dining areas, sitting areas, and refrigerators.


Property features

At Holiday Inn Express & Suites Zion, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and an arcade/game room.

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

2 Queen Beds | Sleeps 4

Room, 1 Bedroom, Accessible (Mobility, Access Tub)

1 King Bed | Sleeps 4

Suite, 1 Bedroom

2 King Beds | Sleeps 6

Suite, 1 Bedroom

2 Queen Beds | Sleeps 6

Guest reviews for Holiday Inn Express & Suites Zion, an IHG Hotel

Everyone (10) Couples (2) Business (1) Family (9) Other (2) Friends (2)
4
Business Business

I’ve lived in the area for over 50 years but moved away about 5 years ago. I returned for a sick relative and needed a place that was QUIET and clean. This facility is in the process of being remodeled extensively so almost everything is new. I loved it. The staff was very accommodating even at the early morning hours I needed assistance. The only reason I didn’t give 5 stars across the board is the listing said “sound proof walls” or something similar but there was the inevitable loud mouth in the next room and whatever soundproofing was used wasn’t enough to muffle him. The bathroom was spacious, shower head had 3 functions and was tall enough to cover my entire body. The room had a small microwave and mini fridge (no freezer) which was really handy. I also liked the small keys/cell phone shelf and coat hooks by the door. Extremely convenient. Bed had 2 soft and 2 hard pillows for whatever worked for me.

By on Oct 12, 2023

Review comment responded on Oct 17, 2023

Thank you for choosing Zion Inn and Suites for your recent stay during what must have been a challenging time. We are honored to have had the opportunity to host you, especially as a long-time resident returning to the area.We appreciate your kind words regarding our efforts to remodel our facility, and we're delighted to hear that you loved your stay. Our team is committed to providing exceptional service, even during the early morning hours when you required assistance. Your feedback is greatly appreciated, and we are pleased to learn that you enjoyed the new features and amenities in your room.We regret that the soundproofing did not fully meet your expectations, and we apologize for any inconvenience caused by the neighboring guest. We are continually working to enhance our facilities and services, and we will use your feedback to improve in this area.It was a pleasure to accommodate you, and we hope to have the opportunity to welcome you back to Zion Inn and Suites should your future plans bring you to the area. Please feel free to reach out to us directly if there's anything we can do to make your next stay even more comfortable.Thank you for your valuable feedback and for choosing to stay with us.

4
Everyone

Quiet

By on Sep 5, 2023

Review comment responded on Sep 13, 2023

Thank you for taking time out for your feedback we appreciate

2
Family with small children

The thing i disliked the most was their low water pressure in the shower. Im not sure if it was by design or not but it was disappointing.

By on Sep 5, 2022

Review comment responded on Sep 11, 2022

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

3
Partner Couples

Parking & internet

By on May 7, 2021

Review comment responded on May 16, 2021

Thank you for your business

1
Friends

The only thing to like about this hotel is how close it is to the beach. It is dirty, there were spills in bathroom not wiped up, hair on sheets, food crumbs on comforter, rooms smell like cigarettes, pool is dirty with sudds floating on the water, hot tub is not working, pool reservations were not held up and our time was taken by a group of ten children or more which we had reserved time at 5 pm for the 9 pm hr. They even had a sheet to sign u up and when we cane down there was a damn party in there, so much for restrictions. I will not be staying here again.

By on May 3, 2021

Review comment responded on May 7, 2021

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4
Everyone

By on Mar 4, 2021

Review comment responded on Mar 14, 2021

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

5
Everyone

By on May 16, 2020

Review comment responded on May 16, 2020

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

5
Family Business Business

Great location, price & service. Very accommodating given the pandemic

By on Apr 5, 2020

Review comment responded on Apr 7, 2020

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay more enjoyable.

4
Family Business Business

The hotel was convenient, located close to many activities in Zion. The staff, especially Nick, was cordial & had great suggestions on where to get food. The hotel was clean & attractive. If I need to return to Zion, I would stay here again. Unfortunately, the current pandemic closed the pool, canceled breakfast & ended housekeeping the day after I arrived. Thought the management could have offered something for this since the price stayed the same

By on Apr 1, 2020

Review comment responded on Apr 1, 2020

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. we keep our price low due to pool and breakfast closed. We look forward to your next stay more enjoyable with pool and breakfast.

2
Everyone

Nothing but convenient. I will not make that mistake again. Looks like it might be a voucher hotel. This is not all bad but when the police know the hotel well, it is a bad sign. Proprietor is not very America friendly.

By , from Zion, IL on Feb 4, 2020

Review comment responded on Feb 6, 2020

Dear Orbitz user, Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay. some time its not in our control, when Guest had personal problems.

Country Inn & Suites by Radisson, Zion, IL

1100 33rd St, Zion, IL 60099
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