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Residence Inn by Marriott Charleston Mount Pleasant

3.0 out of 5.0

Recent guest reviews

These hospitality team members of the hotel put a lot of efforts to make our stay to be superb or at least enjoyable. We learned a lot of horrible stories from our friends that Hampton Inn Mt Pleasant Isle of Palms is horrible and worst. Luckily, we stayed at the right hotel. We relieved with our right choice.

Front desk staff is very nice and helpful. That's about all I can say for this hotel. Looks old, feels dirty. Really needs a facelift. I had a room on the bottom floor overlooking the road, and was woken up each day by the morning traffic. The pool was cloudy and just not inviting at all What's up Marriott?

We stayed w/my sister-in-law at this well-maintained Marriott residence in Mt. Pleasant Town Center during the Eclipse 2017 and were very happy with the accommodations, staff, and the extensive as well as varied complimentary breakfast. Marriott usually does great buildings but all of the staff here were among the best we've ever encountered, especially the breakfast room folks who went the extra mile every time for us and all the guests.

While in town for a meeting, I stayed at the Residence Inn. I was impressed with how nice everyone was and most impressed by the huge, wonderful breakfast with so many choices of food. Shirley in the kitchen was especially helpful and nice. Exceeded expectations!

I stayed in this hotel for over a week. The price per night was around 170$ which is too expensive for what you get. THE GOOD - really big room with nice little kitchen and a fridge - there are 2 computers available with a printer next to the reception - free dining on mon/tue/wed which is included in the price - 2 kinds of fresh fruit available of breakfast, tasted very good - mall next to the hotel and restaurants THE BAD - very limited breakfast. After 3 days you're tired of it. Always the same 3 options of cereal and yoghurt. Could be better for the price - the room smelled really hard. At first I thought it was a smokers room, but I think because the humidity of the climate, the room smells like wet carpet - the room itself felt very old fashioned. Wallpaper was not very clean, couldn't close the door to the bathroom, the bed made noise every time you turned - the location is not convenient if you don't have a car. There is a mall nearby the hotel but you have to cross multiple parking lots. Some people even asked if we were lost because most people drive and don't walk. - downtown is quite far away. There is a bus stop nearby and for 2 dollar you will get there in an hour. Bus is only 1 time an hour though. The nearby beaches are also very far and you can't get there with public transportation. You have to take a taxi or uber. - I could hardly sleep at night because there was music playing ALL NIGHT from the swimming pool. 24/7 there was loud music playing outside and you could hear it inside even with the windows closed - don't even think about sleeping after 8 am on sunday morning because the gardener is then working

The hotel is slightly dated and the cost was almost $200 a night. We did request a king when we made the reservation but no one told us that they do not have king beds. Housekeeping services were average. We had to empty our kitchen trash 2 out of the 4 days. The breakfast is very good and they provide different foods daily. It is pet friendly for an extra $100. Room was a nice size.

I was waiting on my new house to close and delays kept me out for 15 nights. So the Residence Inn was my home. We had a 1BR Suite, A very positive experience overall. Helpful staff. Easy access to numerous restaurants. Only two negatives for me. No room safe. And I am a bit disabled, I had a disabled room that was totally fine except for some strange reason it is located as far from the elevators as possible but I managed. They have a nice breakfast and some evening hordevours and lite noshes...welcome when we just felt like staying in. We had our small dog with us and they were very accommodating with a little welcome doggy treat bag. The only reason I doubt I will stay again is my new home is only a few isles away.

Quick weekend trip to visit family. Convenient location, near the major roadways and right next to shopping and restaurants. Hotel is clean, nicely appointed, appears to be recently redone outside. Parking was tight on Friday night, I am sure that some cars overflowed into the parking lot next door. The hotel is dog friendly which is great, several pets were all over. The challenge is there is very little green space outside to walk. And, no dog waste/clean up stations! As a result there were many packages left around on the small patch of grass when I walked my dog. It is a little thing that could be added and really help all of us be safe from dog messes left behind. Breakfast was plentiful and tasty. Showers were hot, rooms were quiet - they hit all the basics. I would recommend and return

This hotel is a little outdated and the couch was flattened, but I will say the staff was great! Everyone we met there was very friendly and helpful. The free breakfast and the pool were great amenities. Also, the location of the hotel is great! Located right by a shopping center it made it easy access to many of our needs. Also, easy drive to many other areas like Isle of Palms and Charleston. Plenty of parking so we weren't fighting for space and their pool area is very nice. Evening reception was also very enjoyable and the lady that worked it was definitely working hard, but never complained. We would stay here again.

We stayed here for a week. The hotel is very difficult to find, as there is only one sign and it cannot be easily seen from the road. Good location though--grocery store and some other shopping are within very short walking distance. Room was nice and pretty clean. Breakfast was ok, nothing too special. Staff that we met in the hallways/elevators were very friendly. Front desk staff definitely leave something to be desired. When checking in, the lady who helped us was just stepping away from the desk and seemed greatly annoyed that she had to go back to the desk to do her job. When checking out, we had to yell into the back room as that is where the staff apparently hang out instead of staying visible to the guests. I expect someone to be standing (or at least sitting) at the front desk at all times at a hotel. If you have to step away, why not have a bell so you at least know someone is waiting? No one should have to shout to get service.

1116 Isle Of Palms Connector Mount Pleasant SC

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Snee Farm Country Club, Residence Inn by Marriott Charleston Mount Pleasant is within 2 miles (3 km) of Charles Pinckney National Historic Site. This 90-room, 3-star aparthotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Palmetto Islands County Park is also close to this Mount Pleasant aparthotel.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 90 air-conditioned apartments feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and phones are other standard amenities.


Property features

At Residence Inn by Marriott Charleston Mount Pleasant, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 178 reviews