Adequate for 1 night
The staff i spoke with while checking in were ok. The property is filthy. Pretty sure one of rhe two beds we had had already been slept in. The sheets were wrinkled aa if someone had just slept in it one night. Mind you i had one of the "premium" rooms. What a joke! The coffee maker didnt work, the phone didnt work, the shower and bathroom floor had haie in it. The floors were filthy, and on top of that had to call and make a complaint about the ten men outside my room in the parking lot were drinking beer all day and playing music were cat-calling my sister as we came and left our room during the day. Then, had to call at 12:05 am to make anothwr complaint that we could hear their music in our room! Thia hotel obviously only wanted to cater to the hispanic workers that were staying here for their jobsite! I have attended this hotel in the past and enjoyed it. Wont be back.
Unfriendly staff at check in. No remote for TV. Phone didn't work. Noisy A/C. Noisy in general. Bugs in bathroom. Toilet running. No maid service. For $175 per night i expect more.
It was clean overall, just badly needs to be updated. Nice shower head and pressure. No coffee pots in the room. Coffee in the lobby was diluted to colored water. Needs to be totally updated.
Walking distance to restaurants. No iron or ice bucket in room mold on ceilings
The walls are paper thin, sketchy vehicles/people in the parking lot, and no coffee in the rooms. Nope, not staying there again.
Check in was pleasant. Everything was cheap but comfortable. We got precisely what we paid for.
Orbitz refused o help me with a dispute with this hotel prior to check in and then refused to cancel the reservation or refund my money. Very poor customer service from Orbitz!!
Property not well maintained. Tried 3 different TV remotes none worked. Wifi in room not accessible, was told that sometimes the weather would affect it (!). Repairs needed in bathroom including a shelf that leaned so badly that items would slide off and the shower curtain rod was bent such that the curtain would slide to the middle and allow water on the floor. I was told that they were "sorry" for the inconvenience.
It did not have a fridge or MW which I thought all redroofs did. Also, there was no coffee maker in the room or even in the lobby. The rooms in the back right seem to be used for their cleaning staff and there is apparently a dog shelter across the parking lot because the barking was pretty constant
Small, no amenities, coffee, fridge or microwave. The lobby didn’t have coffee either
It was a run down old motel,dirty,smelly,i would not take my shoes off and walk on the floor,bed was terrible,never stay at another red foof again!!#
my 1st room i was put in, someone left a booger on the light switch above the bed room smelled , was told thee was no house keeper ther , it was only 4:15. was put into other room, a/c didnt work room smelled. put into 3rd room room smelled musty, at least the a/c worked. the stair ways smelled of urine , the whole place needed to be pressure cleaned and deodorized i have stayed at other RED ROOFS before. this was the worst . very dissatisfied.
This place was horrible. The beds were so hard and my daughter in law woke up with bed bugs bites. People fighting at 4 in morning. I don't recommend this hotel to anyone. Very over price for a not so clean room. Mold all over the doorway and bathroom.
Within a short walk of Mount Pleasant Memorial Waterfront Park, Red Roof Inn PLUS+ Mt Pleasant - Patriots Point is within a mile (2 km) of Shem Creek Park. This 124-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
25-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and laptop-compatible safes. Housekeeping is available once per stay.
Red Roof Inn PLUS+ Mt Pleasant - Patriots Point features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities, an ATM, and a TV in a common area.
Adequate for 1 night
The staff i spoke with while checking in were ok. The property is filthy. Pretty sure one of rhe two beds we had had already been slept in. The sheets were wrinkled aa if someone had just slept in it one night. Mind you i had one of the "premium" rooms. What a joke! The coffee maker didnt work, the phone didnt work, the shower and bathroom floor had haie in it. The floors were filthy, and on top of that had to call and make a complaint about the ten men outside my room in the parking lot were drinking beer all day and playing music were cat-calling my sister as we came and left our room during the day. Then, had to call at 12:05 am to make anothwr complaint that we could hear their music in our room! Thia hotel obviously only wanted to cater to the hispanic workers that were staying here for their jobsite! I have attended this hotel in the past and enjoyed it. Wont be back.
We can’t apologize enough for the I’ll mannered behavior of the other guests . We are working on a solution. Please contact me at your earliest convenience to allow me to address the housekeeping issues . This is not acceptable.
Thank you for staying with us, Michael. We are pleased to know you enjoyed your visit. We hope to see you again soon.
Unfriendly staff at check in. No remote for TV. Phone didn't work. Noisy A/C. Noisy in general. Bugs in bathroom. Toilet running. No maid service. For $175 per night i expect more.
We apologize for the issues noted and will address with the staff. This is not acceptable and will be addressed.
It was clean overall, just badly needs to be updated. Nice shower head and pressure. No coffee pots in the room. Coffee in the lobby was diluted to colored water. Needs to be totally updated.
We are sorry you were unhappy. Thank you for your feedback while we work hard to improve our services. This will be shared with the team and addressed immediately.
Walking distance to restaurants. No iron or ice bucket in room mold on ceilings
Thank you for choosing to stay with us . We appreciate the feedback while we work hard daily to improve. We hope to see you on future travels to Charleston.
The walls are paper thin, sketchy vehicles/people in the parking lot, and no coffee in the rooms. Nope, not staying there again.
We are sorry you were unhappy. Please contact me via phone to allow us to address the problems. We do hope you enjoyed your visit to the beautiful Charleston area . Thank you .
Thank you for choosing to stay with us, Wendi! We hope you enjoyed all this beautiful area has to offer. We hope to see you again on future travels.