Poor staffing for the price..no valet or bellman 2 separate false fire alarms. 1st night no air Red line thru tv... Shuttle driver HARRY was the best..he infomed us on what was going on .. Front desk and concierge were staffed by young inexperienced staff..they were friendly but lacked in resort knowledge
Absolutely beautiful hotel!
beautiful property and the staff was friendly. they met our request for a quiet 4th floor room and it was lovely. unfortunate they only heat one of the pools - small, oval shape that is not meant for lap swimming. so we couldn't swm. Rental bikes could use an upgrade too. also disappointed in morning coffee service (and why not have it all day, or else provide in-room coffee makers). the coffee was never warm and on several days there was no regular sugar. a simple thing that could easily be addressed. Still give it an overall excellent rating given the price and amenities.
Beautifully appointed property superb decoration and cleanliness, friendly and helpful staff.
The property was great !
Nice property, view and friendly attentive service. However, nothing open past 9 pm. No food at pool after 3 pm. No information or rhyme or reason for what pool bar was open when. Only massages available at the spa. Limited services available.
Views were great of harbor!! Bed was super soft and very uncomfortable to sleep on.
It's out of the city, so you get to see more and enjoy the quiet while having easy access to the city.
Great location. Close to everything. Easy access to downtown Charleston.
The property itself is in a great location and the view was nice. We had communicated through Orbitz that we would arrive between 10-12. Upon arriving at 12 we were told the room would be ready in an hour. Upon checking back, the person said it would be closer to 4. I mentioned we had noted we would be arriving between 10-12 and the woman said "well, who did you speak with because we are the only ones that work here and we never said that". I explained that it was through orbitz and i assumed it was communicated, but her tone was WAY out of line, almost calling me a liar. I had to explain to my 7 year old why she was being like that. We went to the beach, never got a call that our room was ready, and returned just before 4 and it was ready. The older woman at the front desk was not pleasant and set the tone for the trip on the wrong foot. It got better from there
Joe the massage therapist was awesome. Check in was disappointing, as our room was not ready until about 4:25. The view from the room was not what was expected, we could barely see the marina. There was also slot of dead bugs on the patio, so we did not use it during our stay
We like how big the deluxe room was & the view of the harbor. Every room has a view. The property is beautiful.
Awesome view of the harbor with views of Patriot's point which was amazing
This is my favorite place to stay in Charleston. Gorgeous views of harbor, shuttles to market and beach, wonderful service and food at adjoining restaurant!
The Beach Club at Charleston Harbor Resort and Marina places you within 2 miles (3 km) of popular sights like Port of Charleston Cruise Terminal and Charleston City Market. This 92-room, 4.5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.
Enjoy dining at the hotel's 2 onsite restaurants: The Fish House specializes in seafood and serves breakfast, lunch, and dinner; Tiki Bar- Seasonal offers relaxing pool views. Start each morning with full breakfast, available for a fee from 7:00 AM to 10:30 AM.
Flat-screen TVs come with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Fireplaces, balconies or patios, and minibars are other standard amenities.
Built in 2016, the brand new The Beach Club at Charleston Harbor Resort and Marina features a full-service spa, an outdoor pool, and a children's pool. There's free parking and an area shuttle. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a 24-hour gym, a spa tub, and meeting rooms.
Poor staffing for the price..no valet or bellman 2 separate false fire alarms. 1st night no air Red line thru tv... Shuttle driver HARRY was the best..he infomed us on what was going on .. Front desk and concierge were staffed by young inexperienced staff..they were friendly but lacked in resort knowledge
Absolutely beautiful hotel!
beautiful property and the staff was friendly. they met our request for a quiet 4th floor room and it was lovely. unfortunate they only heat one of the pools - small, oval shape that is not meant for lap swimming. so we couldn't swm. Rental bikes could use an upgrade too. also disappointed in morning coffee service (and why not have it all day, or else provide in-room coffee makers). the coffee was never warm and on several days there was no regular sugar. a simple thing that could easily be addressed. Still give it an overall excellent rating given the price and amenities.
Dear Anne,Thank you for your feedback!
Beautifully appointed property superb decoration and cleanliness, friendly and helpful staff.
The property was great !
Nice property, view and friendly attentive service. However, nothing open past 9 pm. No food at pool after 3 pm. No information or rhyme or reason for what pool bar was open when. Only massages available at the spa. Limited services available.
Views were great of harbor!! Bed was super soft and very uncomfortable to sleep on.
Thank you for the review!