See all properties

The Royal Sands Resort & Spa All Inclusive

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
VIP Access

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Billiards
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(52 reviews)
  • 429 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(24 reviews)
  • 945 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • 1373 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

8.8 out of 10
Excellent
(3 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(152 reviews)
  • 429 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(36 reviews)
  • 1373 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(87 reviews)
  • 945 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

You may also like

Ad
Aerial view

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Zona Hotelera
  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 5,885 reviews
$374 nightly
The price is $374
Dec 7 - Dec 8
Total with taxes and fees
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Hotel Zone Beaches, The Royal Sands Resort & Spa All Inclusive is within a mile (2 km) of other popular sights such as La Isla Shopping Mall. This 340-room, 4-star property has 4 outdoor pools along with a marina and a full-service spa.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.2 miles
  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 10 min walk - 0.5 miles
  • Marlin Beach - 10 min walk - 0.5 miles
  • La Isla Shopping Mall - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive features a marina, a full-service spa, and 4 outdoor pools. You can take advantage of free extended parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach property include a children's pool, a gym, and outdoor tennis courts.
43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Aerial view
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 5,885 reviews
$374 nightly
The price is $374
Dec 7 - Dec 8
Total with taxes and fees
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free extended parking.
Property Registration Number 005-013-002391/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rate plans at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include snorkeling, tennis, and language classes.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on Dec 10, 2025 start from $265.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near The Royal Sands Resort & Spa All Inclusive?

This property is situated in Zona Hotelera within a short 18-minute walk of La Isla Shopping Mall and also 11 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Will I be able to park at The Royal Sands Resort & Spa All Inclusive?

Yes, uncovered long-term parking is offered for free at the all-inclusive property.

Is a spa located at The Royal Sands Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Sands Resort & Spa All Inclusive have a casino at the property?

No, The Royal Sands Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at The Royal Sands Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is The Royal Sands Resort & Spa All Inclusive good for couples?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as a beach bar and 4 outdoor pools.

Are there hot tubs at The Royal Sands Resort & Spa All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does The Royal Sands Resort & Spa All Inclusive feature a restaurant that includes a breakfast menu?

Yes, The Royal Sands Resort & Spa All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Will The Royal Sands Resort & Spa All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at The Royal Sands Resort & Spa All Inclusive.

Are there connecting rooms at The Royal Sands Resort & Spa All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to The Royal Sands Resort & Spa All Inclusive?

The closest major airport to The Royal Sands Resort & Spa All Inclusive is Cancun Intl. Airport (CUN), which is 11.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at The Royal Sands Resort & Spa All Inclusive?

Yes, some guestrooms at The Royal Sands Resort & Spa All Inclusive offer a furnished balcony and may feature ocean views.

Does The Royal Sands Resort & Spa All Inclusive offer wedding services?

Take advantage of the wedding venue at The Royal Sands Resort & Spa All Inclusive if you plan to say "I do" during your trip.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1598 out of 2773 reviews
Rating 8 - Good. 598 out of 2773 reviews
Rating 6 - Okay. 342 out of 2773 reviews
Rating 4 - Poor. 118 out of 2773 reviews
Rating 2 - Terrible. 117 out of 2773 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 7 nights in Nov 2025

10/10 Excellent

Maria G

Stayed 5 nights in Oct 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, property conditions & facilities
Vigor
Stayed 6 nights in Aug 2025

10/10 Excellent

Erick

Stayed 7 nights in Aug 2025

10/10 Excellent

Laureen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the pool is clean. It was a perfect weather. I could stay in the pool all day.
Stayed 4 nights in Aug 2025

8/10 Good

LuAnn

Traveled with family
Liked: Staff & service, property conditions & facilities
Miguel, Pedro, Cecilia, and Eusebio were outstanding!
Stayed 5 nights in Aug 2025

8/10 Good

Hector Luis

Stayed 5 nights in Aug 2025

6/10 Okay

Soledad

Stayed 3 nights in Aug 2025

4/10 Poor

Joshua

Disliked: Staff & service
Staff at the front desk was super rude from the moment I arrived on the property. The welcome was: your check outbdate is ABC!!! They also ask you to sign a form authorising the release of personal information, including passport details, to third parties, with no option to opt out of such unnecessary infringement of privacy rights. I asked for a copy of the form, and staff claimed they cannot give clients a copy! I complained about the rude staff and the form to one of the managers, and one of the staff was dismissive and boldly claimed, you're wasting your time, nothing will be done. True, nothing was done!
Stayed 2 nights in Sep 2025

10/10 Excellent

Damian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, extremely convenient. Best pools and great staff
Stayed 4 nights in Aug 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, staff was extremely nice, lots of food options!
Stayed 3 nights in Aug 2025

6/10 Okay

Richard, LAS VEGAS

Stayed 3 nights in Aug 2025

10/10 Excellent

William S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and amenities!!
Stayed 4 nights in May 2025

8/10 Good

Joshua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is nice, two huge pools and access to the beach.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome pool services!
Stayed 3 nights in Aug 2025

10/10 Excellent

Edith, odessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Royal Sands
Stayed 6 nights in Aug 2025

4/10 Poor

Lilien

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would not recommend Royal Sand Resort if you are looking for a fun, lively vacation. The rooms are very old and in need of renovation. There is little to no entertainment, making the atmosphere quite dull. The food options are extremely limited, you need to make reservations far in advance just to get into the restaurants, and some food items even come with an extra charge, which is disappointing for an “all-inclusive” resort. The beverages are poor quality and not enjoyable. The resort seems to be catered mostly to an older crowd, so if you are young and looking for energy, activities, or nightlife, this is not the hotel for you. Overall, it was a disappointing experience and not worth the price.
Stayed 3 nights in Aug 2025

4/10 Poor

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The food was just ok. The bacon was clumped together in a big pile. I did not enjoy the food. Could have been better. The waiters were inattentive and service was hard to receive by the pool. There was one guy at the bar who was great. All the other waiters were rude or lacked service. Not sure I would come back to this resort.
Stayed 8 nights in Aug 2025

10/10 Excellent

John w, ypsilanti

Traveled with partner
Liked: Cleanliness
First, I want to recognize the bartenders at the main pool bar. They are outstanding bartenders and genuinely kind individuals. They truly care about guests and go above and beyond to make your experience at the Royal Sands memorable. They deserve a raise or promotion. However, I was very disappointed with the persistent attempts to get me to attend your 90-minute presentation for your club or membership. One day, I received a call in my room, and when I didn’t answer, someone knocked on my door while my wife was trying to rest. Later, I was approached again in the pool, even after I had already declined. About an hour later, yet another person came over to speak with me while I was relaxing poolside, followed by a text message to my phone. And this was just one of the seven days of my stay. Is this level of persistence really necessary?
Stayed 7 nights in Aug 2025

10/10 Excellent

AMAR

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 10 nights in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t think this is exclusive to the Royal Sands but every resort in Cancun. They’re much too massive. My room was switched halfway through my vacation and not all elevators lead to the same places so there was lots of getting lost and 25 min treks to said rooms. They claimed to have four restaurants but it’s one with a curtain that includes 2 of the rsvp ones. And the rsvp ones were not ‘available” because members had booked up the spots but when I peaked behind the comical curtain it was also empty. They sell you on a time share to become a member of their hotel club pretty early on with the lure of coupons if you’re in a couple and the presentation was about 90 mins. Also all inclusive is not truly all inclusive, you must have on your red wrist band showing people you aren’t a member at all times and your card key along with your crazy ass room number (P4613A) to eat or drink ANYTHING. It’s very annoying. The food was sad, I had 3 shrimp dishes that had hard overcooked fish and by the end we were leaving to the center of town for real food. Their better items are hidden behind a paywall. Regardless the staff was lovely and overworked, a white man was yelling to them about Tofu and it was rude. This (along with a lot of other resorts here) are catered to retirees or large families and I am neither. The swim up bar was nice. The seaweed made the ocean inaccessible but not their fault. 3/5
Stayed 4 nights in Aug 2025

8/10 Good

Sundus Jalal, Sterling Heights

Stayed 5 nights in Aug 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the stay, girls were very happy!
Stayed 5 nights in Aug 2025

4/10 Poor

Javier

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Food options very poor. Compared to other properties in Cancun, I would not recommend this place for its price and extra daily fees. It’s more like a place for a timeshare owner. Very outdated and noisy - the location is convenient but the overall experience is not all that great. Rooms outdated and poor quality. Would not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Emilio Mata, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Although we were not close to shops, transportation was convenient and quick to and from hotel.
Stayed 4 nights in Aug 2025

Hotels