The Royal Sands Resort & Spa All Inclusive

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
VIP Access

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Billiards
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪10 min walk‬
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(145 reviews)
  • 429 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(83 reviews)
  • 945 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite - Two Children

9.0 out of 10
Wonderful
(2 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(29 reviews)
  • 1373 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 1373 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(22 reviews)
  • 945 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite, Beachfront

8.8 out of 10
Excellent
(48 reviews)
  • 429 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Hotel Zone Beaches, The Royal Sands Resort & Spa All Inclusive is within a mile (2 km) of other popular sights such as La Isla Shopping Mall. This 340-room, 4-star property has 4 outdoor pools along with a marina and a full-service spa.

What's nearby

  • Marlin Beach - 10 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 16 min walk - 0.9 miles
  • La Isla Shopping Mall - 18 min walk - 1.0 mile
  • Aquaworld - 2 min drive - 1.4 miles
  • Delfines Beach - 5 min drive - 3.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive features a marina, a full-service spa, and 4 outdoor pools. You can take advantage of free extended parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach property include a children's pool, a gym, and outdoor tennis courts.
43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rate plans at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include snorkeling, tennis, and language classes.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on Jul 11, 2025 start from $240.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near The Royal Sands Resort & Spa All Inclusive?

This property is situated in Zona Hotelera within a short 18-minute walk of La Isla Shopping Mall and also 11 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is parking available on site at The Royal Sands Resort & Spa All Inclusive?

Yes, uncovered long-term parking is offered for free at the all-inclusive property.

Is a spa located at The Royal Sands Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, and facials.

Does The Royal Sands Resort & Spa All Inclusive have a casino at the property?

No, The Royal Sands Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at The Royal Sands Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is The Royal Sands Resort & Spa All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as a beach bar and 4 outdoor pools.

Are there hot tubs at The Royal Sands Resort & Spa All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does The Royal Sands Resort & Spa All Inclusive feature a restaurant that includes a breakfast menu?

Yes, The Royal Sands Resort & Spa All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Will The Royal Sands Resort & Spa All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at The Royal Sands Resort & Spa All Inclusive.

Does The Royal Sands Resort & Spa All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to The Royal Sands Resort & Spa All Inclusive?

The closest major airport to The Royal Sands Resort & Spa All Inclusive is Cancun Intl. Airport (CUN), which is 11.5 mi away (18 minutes by car).

Are there rooms with balconies at The Royal Sands Resort & Spa All Inclusive?

Yes, some guestrooms at The Royal Sands Resort & Spa All Inclusive offer a furnished balcony and may feature ocean views.

Does The Royal Sands Resort & Spa All Inclusive offer wedding services?

Take advantage of the wedding venue at The Royal Sands Resort & Spa All Inclusive if you plan to say "I do" during your trip.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1543 out of 2670 reviews
Rating 8 - Good. 590 out of 2670 reviews
Rating 6 - Okay. 317 out of 2670 reviews
Rating 4 - Poor. 111 out of 2670 reviews
Rating 2 - Terrible. 109 out of 2670 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Solner

Liked: Cleanliness, property conditions & facilities
Only bed is too small I suppose to have king size bed unfortunately they give me queens bed I don't know why. But besides that all is great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 6 nights in Apr 2025

10/10 Excellent

sergey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They advertise food places from sister properties. I never seen that happen. Be careful when you make dinner reservations. I like the property but lack of food options is way too obvious.
Stayed 1 night in May 2025

10/10 Excellent

James

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! I will come back
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda Marie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very excited love the experience
Stayed 5 nights in Apr 2025

8/10 Good

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and service!!!
Stayed 4 nights in Mar 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third year at the Royal Sands. We love it and recommend it to all our friends and family. The staff is very friendly and really want you to have a great time. Moses is exceptionally awesome!!! Thank you for a wonderful time.
Stayed 7 nights in Mar 2025

10/10 Excellent

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was super clean, staff were extremely friendly and efficient. Food was better than expected as far as all inclusive food goes. We did have to switch rooms part way since we didn’t book Sat-Sat, but they made the process fairly easy. Pools were great and the beach was nice- not the best for swimming, but they have a user friendly shuttle to their sister resort where the water is calm and better for swimming. I would stay here again for sure!
Stayed 9 nights in Mar 2025

4/10 Poor

Regina Mitchell

Liked: Cleanliness
Disliked: Staff & service
I’ve stayed at many all-inclusive and this was by far the most inconvenient and worst experience. All items are NOT all-inclusive and have to pay an up charge for even some food items like real guacamole that is not from a plastic bag(which I saw being refilled). You wore a wristband like all other all-inclusives, but then had to submit your room key which they kept at any restaurant or poolside bar until you check out then have to sign a receipt just like you were paying. The rooms were clean but extremely dated like a 1950’s ceramic bathtub. I stayed at a RIU in July for $400 less with quality service, great food and amenities. Food was HORRIBLE and I mean smelt and tasted like it was spoiled. You can almost always eat a good omelette for breakfast, but it was even nasty. Service was not good at all, short-staffed and slow. One day out of 5 we were asked if we wanted drinks at the beach, but we had to go to pool bar to get service which you were ignored unless you just were assertive. I never leave reviews, but I had to speak the truth. If you are used to staying at all-inclusive resorts like RIU and Iberostar you will HATE this!!! I will never return!!! The reviews I read prior to booking had many returning vacationers that loved it, but clearly they had never experienced a good all-inclusive with quality amenities and service!! Don’t waste your money there are many other resorts that are available for same price or cheaper that will give you a wonderful experience!
Stayed 5 nights in Mar 2025

10/10 Excellent

VENUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Amber

Stayed 3 nights in Mar 2025

6/10 Okay

Sonia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family oriented great pools for young kids. Needs more dinner options. By day 3 I was tired of the food and desserts being the same. Prefer a buffet style rather than ordering off the same menu. Making reservations to the other few restaurants available was difficult as they booked up quickly and frankly served much of the same food. Places to get drinks were limited and not really any entertainment except for 2 restaurants. Several planned activities during the day. Servers were friendly and worked hard to keep everyone happy. Beach was great. Visited during Spring Break so lounge chairs usually start being reserved by 7:30am and by 8:30 you’d be lucky to get a table. Since it has rooms allocated to time shares we had to change our room 3 days in. Resort took care of the move but it was still something unexpected to deal with during a vacation. I enjoyed my stay because it was a family event and the facilities were nice. I would not stay again on my own.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bryan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Beautiful resort, wonderful service! Such great trip!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Thania Leticia

Liked: Amenities
Amazing!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Denisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good location if you like beach and ocean. I enjoyed the yoga class in the evening that had mayan healers with us, it was amazing!! I like that you can book trips on the site. The shuttle service is a plus. We will return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan A, arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 2 nights in Mar 2025

10/10 Excellent

Carla, lawrenceville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing getaway for me. The resort was fit for adults, children and families. The beaches were beautiful, the swimming pools, outdoor jacuzzi’s and the service was spectacular. There was a The one unfavorable thing was that the beach servers would take my room key to keep track of my tab and at times (in their business) it would be difficult to catch up to them when I wanted to return to my room. ( I’d be locked out w/o my room key)
Stayed 3 nights in Mar 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Sands Resort & Spa All Inclusive

Amazing family resort. Highly recommend.
Stayed 1 night in Mar 2025

4/10 Poor

Heather

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff and manager were very very rude and not accommodating. Often condescending. We had issues both at check in and check out that frankly ruined the experience for the adults in our group. I had confirmed twice before arrival we would be given all inclusive access upon arrival (and had proof in writing) as we had flown on a red eye and did arrive early. When we arrived they refused to honor this. We had 3 exhausted young kids with us and they wouldn’t give even the kids wrist bands to go eat prior to their set time, which again was never mentioned to me when I had emailed twice to confirm otherwise. We were told they didn’t care who we spoke to and to go ahead and complain it didn’t matter. Check out was very similar upon questioning a few charges on our room I was told they were not “uncommon” and just to sign. And when I did ask about the resort tax she pointed to a sign and said “can’t you read you have to pay it”. The charge itself wasn’t an issue just the way we were spoken to when we did ask was super rude. The staff everywhere else in the hotel were great and lovely. However it’s unfortunate two staff members working at the desk were so awful they tainted the stay. I wouldn’t recommend a Royal Resort based on this.
Stayed 7 nights in Mar 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Devan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this place. I have 0 complaints and everything from the staff service to the dining options and sports bar, the Royal Sands is an absolutely phenomenal place!
Stayed 7 nights in Mar 2025