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The Royal Sands Resort & Spa All Inclusive

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
VIP Access

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Sauna, hot tub, steam room, body treatments, body wraps, facials
Exterior
4 outdoor pools, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(53 reviews)
  • 429 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(24 reviews)
  • 945 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • 1373 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(153 reviews)
  • 429 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children, Ocean View

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(38 reviews)
  • 1373 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(92 reviews)
  • 945 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Hotel Zone Beaches, The Royal Sands Resort & Spa All Inclusive is within a mile (2 km) of other popular sights such as La Isla Shopping Mall. This 340-room, 4-star property has 4 outdoor pools along with a marina and a full-service spa.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.2 miles
  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 10 min walk - 0.5 miles
  • Marlin Beach - 10 min walk - 0.5 miles
  • La Isla Shopping Mall - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive features a marina, a full-service spa, and 4 outdoor pools. You can take advantage of free extended parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach property include a children's pool, a gym, and outdoor tennis courts.
43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.80 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free extended parking.
Property Registration Number 005-013-002391/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rate plans at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include snorkeling, tennis, and language classes.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on Jan 30, 2026 start from $359.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near The Royal Sands Resort & Spa All Inclusive?

This property is situated in Zona Hotelera within a short 18-minute walk of La Isla Shopping Mall and also 11 minutes on foot from Hotel Zone Beaches. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course within a short drive.

Will I be able to park at The Royal Sands Resort & Spa All Inclusive?

Yes, uncovered long-term parking is offered for free at the all-inclusive property.

Is a spa located at The Royal Sands Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does The Royal Sands Resort & Spa All Inclusive have a casino at the property?

No, The Royal Sands Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at The Royal Sands Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is The Royal Sands Resort & Spa All Inclusive good for couples?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as a beach bar and 4 outdoor pools.

Does The Royal Sands Resort & Spa All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does The Royal Sands Resort & Spa All Inclusive feature a restaurant that includes a breakfast menu?

Yes, The Royal Sands Resort & Spa All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Will The Royal Sands Resort & Spa All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at The Royal Sands Resort & Spa All Inclusive.

Does The Royal Sands Resort & Spa All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to The Royal Sands Resort & Spa All Inclusive?

The closest major airport to The Royal Sands Resort & Spa All Inclusive is Cancun Intl. Airport (CUN), which is 11.5 mi away (18 minutes by car).

Are there rooms with balconies at The Royal Sands Resort & Spa All Inclusive?

Yes, some guestrooms at The Royal Sands Resort & Spa All Inclusive offer a furnished balcony and may feature ocean views.

Does The Royal Sands Resort & Spa All Inclusive offer wedding services?

Take advantage of the wedding venue at The Royal Sands Resort & Spa All Inclusive if you plan to say "I do" during your trip.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1617 out of 2809 reviews
Rating 8 - Good. 606 out of 2809 reviews
Rating 6 - Okay. 343 out of 2809 reviews
Rating 4 - Poor. 122 out of 2809 reviews
Rating 2 - Terrible. 121 out of 2809 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rick Anthony

Stayed 4 nights in Dec 2025

6/10 Okay

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 7 nights in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Jecel

Liked: Cleanliness, staff & service, property conditions & facilities
The room is so clean nice view and foods all good. The best drinks
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria G

Stayed 5 nights in Oct 2025

8/10 Good

Adolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience for our first family trip to Cancun. We had a beachfront room . The views were stunning especially in the mornings the sunrise was breathtaking . The staff in all the resort were very friendly and courteous . The food and drinks were awesome . We especially liked the Hacienda Sisal . A great way to make memories with our girls .
Sunrise from our balcony view
Beachfront
Our balcony view
Stayed 3 nights in Oct 2025

6/10 Okay

Anthony, Northglenn

Traveled with family and small children
Damien is the best at the pool! But staffing is limited and wait times are more than usual! Activities could be better and the sports bar wasn’t open to watch college football. Food was average, honestly pool food is the best! Steak quesadilla and pizza ! Limited elevators and only shows on Mon Wed and Friday kind of sucked! There was also no included coffee bar or ice cream- all were for an extra fee. Many drinks and food items were also only available for an extra charge above the “all-inclusive” charge. Rooms were okay but very dated, especially bathrooms. Beds were AWFUL- recommend asking them to put a mattress topper on your bed as soon as you get there!
Stayed 6 nights in Oct 2025

6/10 Okay

Michael, Cape Coral

Traveled with group
Liked: Cleanliness, staff & service
On the second day we never received maid service to clean the room or make the beds or change out the towels. At the outdoor pool, there was no sense of urgency to open at 11am and once they did open many of the wait staff were talking amongst themselves and ignoring customers
Stayed 5 nights in Oct 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need Better mattress the one was in my room feels like a block that hard was, I wake every day with body pain
Stayed 5 nights in Oct 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5stars over all
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 5 nights in Oct 2025

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upgraded…. I love the fact that we had a good view of the pool and beach. Waking up to the sun raise was a good one. However when the power was out and I got back from my vacation the staff approach and Expedia’s approach was terrible. Overall we had fun apart from the power outage for over 12 hours.
Stayed 3 nights in Sep 2025

10/10 Excellent

lynette

Stayed 3 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Stanislav

Stayed 6 nights in Sep 2025

8/10 Good

JIYANG

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed at this hotel from Sept 23–29 with family and friends. Overall, the facilities were clean and well-maintained. Our room was spacious with a beautiful view of both the beach and the pool from the balcony. The Murphy bed was comfortable for the kids. Dining options included a buffet, Mexican, Italian, sushi bar, and sports bar. Reservations were fairly easy (from 8 AM daily), and the à la carte food was great. However, the buffet had limited variety, and the sushi there was disappointing. The pool, hot tub, and small waterslide kept the kids entertained. The beach was just steps away, which we loved. There was a kids club, but we didn’t use it much. Some activities had extra fees. Overall, we enjoyed our stay, but a few things were frustrating: -Tips didn’t seem to be appreciated, I tipped $1 when getting a drink or even tipping $5 while ordering lunch for family, received no attention. It was only when my friend (perhaps by mistake) tipped $10 that the server suddenly gave our group lots of attention. Since we were on an all-inclusive plan, this level of service—despite the generous tipping—was disappointing. Many food and drink items came with unexpected extra charges. It was also quite inconvenient to have to hand over your room key and say your room number every time you ordered something. Rooms were clean and mostly quiet. But if you like nightlife, this place may feel a bit too quiet. Also, soundproofing wasn't great—noisy neighbors could be an issue.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Kiersten

Liked: Amenities
Exceptional time can’t wait to go back
Stayed 3 nights in Oct 2025

8/10 Good

Luther Edwin Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2025

8/10 Good

Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room but the mattress were super hard, I asked for a memory foam that they can put it on top but it never arrived. Staff were supper friendly, food was very good but not much variety.
Stayed 8 nights in Sep 2025

2/10 Terrible

Jose Miguel

Traveled with family
Disliked: Amenities
I’m giving this place one star because it’s completely disrespectful. They didn’t allow my Uber to pick me up at the entrance and forced me to walk down the road at night in the rain. When I asked for an explanation, they just said it was “hotel policy”, but couldn’t show me anything in writing. It’s unbelievable that they would rather put their guests’ safety at risk than allow an Uber to enter simply because it’s not part of their taxi service. Very disappointing and unprofessional. Also the Food was horrible.
Stayed 6 nights in Sep 2025

8/10 Good

Ana Jorge

Stayed 5 nights in Sep 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and accommodating. Can’t remember everyone’s name but pool staff in phase 2 excellent, sports bar awesome, restaurant also. We go there to escape and recharge. We know we are in safe hands. Only suggestion, put in a breakfast burrito station with your omelet station. Maybe a taco bar during lunch!!!
Stayed 7 nights in Sep 2025

8/10 Good

Joyce, Jackson Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Cristian

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Sep 2025

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