One Cancun Centro in Cancun | Best Rates & Deals on Orbitz

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Eco-certified hotel with free breakfast and a 24-hour front desk

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Where to?

Dates

March 2025

April 2025

Desk, blackout drapes, free cribs/infant beds, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Pool
Housekeeping
24/7 front desk
Laundry
Air conditioning

Explore the area

Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504

Dubai Palace Casino
‪14 min walk‬
Plaza Las Americas
‪18 min walk‬
Plaza 28
‪3 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪14 min drive‬

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Room options

Standard Twin Room, 2 Twin Beds

124 sq ft
City view
Sleeps 4
2 Twin Beds

Superior Room, 1 Queen Bed

124 sq ft
City view
Sleeps 2
1 Queen Bed

About the neighborhood

Cancun

Located in Downtown Cancun, One Cancun Centro is adjacent to Galenia Hospital and within a 10-minute stroll of Hospiten Hospital. This 3-star hotel has 126 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

Dubai Palace Casino - 14 min walk - 0.8 miles
Plaza Las Americas - 18 min walk - 1.0 mile
Plaza 28 - 3 min drive - 2.1 miles
Puerto Cancun Marina Town Center - 5 min drive - 3.2 miles
Playa Tortugas - 12 min drive - 4.5 miles

Getting around

Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

‪Four Points by Sheraton Cancun Centro - ‬5 min walk
‪Costelao - ‬10 min walk
‪Sonora's Meat Cancun - ‬5 min walk
‪La Tranquita - ‬7 min walk
‪The Eatery Bistro & Restaurant - ‬3 min walk

About this property

One Cancun Centro

Eco-certified hotel with free breakfast and a 24-hour front desk

At One Cancun Centro, guests have access to an outdoor pool, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a meeting room, a computer station, and laundry facilities.

49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls, hair dryers, and desks. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

$34 per night

Apr 5 - Apr 6

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 7:00 AM to 11:00 AM
Snack bar/deli

Things to do

Outdoor pool

Family friendly

In-room crib
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff

Business services

Business center
Computer station
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
At least 80% lighting from LEDs
Built in 2014
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Rooftop garden
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

49-inch LCD TV with cable channels

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 3 kids 12 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: USD 3.88 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cancun Centro

One Cancun Centro Hotel

One Centro Hotel

One Centro

One Cancun Centro Hotel

One Cancun Centro Cancun

One Cancun Centro Hotel Cancun

Frequently asked questions

Is free cancellation available at One Cancun Centro?

One Cancun Centro offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at One Cancun Centro?

As of Mar 16, 2025, prices found for a 1-night stay for 2 adults at One Cancun Centro on Mar 25, 2025 start from $68.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near One Cancun Centro?

This hotel is situated in Downtown Cancun within a short 18-minute walk of Plaza Las Americas and also 14 minutes on foot from Dubai Palace Casino. You'll also find Plaza 28 and Puerto Cancun Marina Town Center within a short drive.

Will I be able to park at One Cancun Centro?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does One Cancun Centro include a casino?

No, One Cancun Centro doesn't have a casino.

Is there an indoor pool at One Cancun Centro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is One Cancun Centro a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include city views.

Are there hot tubs at One Cancun Centro?

No, there isn't a spa tub at this hotel.

Does One Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, One Cancun Centro serves free continental breakfast each morning from its snack bar.

Does One Cancun Centro allow pets to stay free of charge?

No, pets and service animals aren't allowed at One Cancun Centro.

Does One Cancun Centro have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to One Cancun Centro?

The closest major airport to One Cancun Centro is Cancun Intl. Airport (CUN), which is 9.1 mi away (14 minutes by car).

Can I book a room with a balcony at One Cancun Centro?

No, there aren't any guestrooms with balconies at One Cancun Centro.

One Cancun Centro Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Maria Clara

Dec 12, 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Francisco, Vero Beach

Nov 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Stayed 2 nights in Nov 2024

8/10 Good

Roberto, San Jose

Traveled with partner

Nov 17, 2024

Liked: Cleanliness, property conditions & facilities

Quiet area, good breakfast, only thing was staff very slow for check in despite they were not bussy.

Stayed 5 nights in Nov 2024

8/10 Good

ABEL

May 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2024

2/10 Terrible

Joshua A

May 10, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

The lobby was hot and had a bad smell.

Stayed 1 night in May 2024

10/10 Excellent

Adis

Mar 16, 2024

Stayed 1 night in Mar 2024

8/10 Good

LINGCHUAN

Feb 17, 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Feb 2024

6/10 Okay

Jorge

Feb 9, 2024

Disliked: Property conditions & facilities

Stayed 1 night in Feb 2024

10/10 Excellent

Akhil

Jan 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2024

4/10 Poor

Behrouz

Jan 8, 2024

Disliked: Staff & service, property conditions & facilities

Stayed 5 nights in Dec 2023

10/10 Excellent

Everica, Mission

Jan 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Jan 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2023

8/10 Good

Ernie

Traveled with family and small children

Jan 2, 2024

Liked: Cleanliness

Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Traveled with group

Dec 22, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

8/10 Good

Jason

Dec 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay short term.

We stayed one night for a layover when travelling. Small room but clean and friendly staff. Pillow was not great for my girlfriend and the water was not very hot for a shower, but other than that good experience. Good, fresh breakfast in the morning!

Stayed 1 night in Dec 2023

6/10 Okay

Jose, Hopkinsville

Business traveler, Traveled with partner

Dec 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very safe, but don’t permit to bring alcohol in to the rooms. But it was very noisy between the rooms. The shopping it is too far away and very poor option for dining. The transportation it is to expensive and shopping center not walkable. I found bugs in the room!

Stayed 3 nights in Nov 2023

8/10 Good

Leticia

Traveled with group

Oct 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There is Coffee most of the time. I didn't liked that that there was no cross pathways near the Hotel.

Stayed 2 nights in Oct 2023

8/10 Good

Jose

Traveled with family

Sep 30, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good and satisfying

Stayed 5 nights in Aug 2023

6/10 Okay

Tim

Sep 12, 2023

Hotel ok but no facilities and no alcohol is allowed. The breakfast was good

Stayed 1 night in Sep 2023

6/10 Okay

Dianna

Business traveler

Sep 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Vacant lot next door is an eye sore and trashy

Stayed 9 nights in Aug 2023

10/10 Excellent

Yara

Traveled with family

Jul 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent free breakfas!!!

This hotel is affordable, clean has everything and includes a full delicious breakfast with stay

Stayed 2 nights in Jul 2023

10/10 Excellent

Keltric

Jul 10, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very good place and convenient for shopping

Stayed 3 nights in Jul 2023

2/10 Terrible

Eugenio

Jun 24, 2023

This is a one star hotel poor quality on the outskirts of cancun not downtown as advertised Want my three nigths unused

Stayed 4 nights in Jun 2023

2/10 Terrible

Mauricio

Traveled with partner

Jun 15, 2023

Disliked: Cleanliness, property conditions & facilities

Título de la reseña: "Una decepcionante experiencia en el hotel" Calificación: ★★☆☆☆ Reseña: Lamentablemente, mi estancia en este hotel no cumplió con mis expectativas. Desde el momento en que entré al lobby, me recibió un olor desagradable que persistía en el ambiente. Esto fue bastante incómodo y no generó una buena impresión inicial. Al llegar a la habitación, me decepcioné aún más. La falta de limpieza fue evidente, con una capa notable de polvo acumulada en varios lugares. Las sábanas también presentaban manchas, lo cual me hizo cuestionar su higiene y calidad. Estas condiciones no son aceptables en un hotel de cualquier categoría. Además de los problemas de limpieza, también encontré que algunas instalaciones necesitaban mantenimiento. Por ejemplo, había una lámpara que no funcionaba correctamente. Estos detalles descuidados contribuyeron a mi sensación general de decepción. Es importante destacar que el personal del hotel fue amable. Sin embargo, los problemas existentes en las instalaciones y la falta de atención a los estándares de limpieza son aspectos fundamentales que no deben pasarse por alto. En general, mi experiencia en este hotel estuvo muy por debajo de mis expectativas. Recomiendo encarecidamente al hotel que mejore la limpieza de las habitaciones y solucione los problemas de mantenimiento.

Stayed 1 night in Jun 2023