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One Cancun Centro

3.0 star property
Hotel with free breakfast, near Plaza Las Americas

Choose dates to view prices

Photo gallery for One Cancun Centro

Outdoor pool
Desk, blackout drapes, free cribs/infant beds, free WiFi
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504
  • Place, Galenia Hospital
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪10 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(16 reviews)
  • 124 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(14 reviews)
  • 124 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, One Cancun Centro is adjacent to Galenia Hospital and within a 10-minute stroll of Hospiten Hospital. This 3-star hotel has 126 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Galenia Hospital - 2 min walk - 0.1 miles
  • Dubai Palace Casino - 10 min walk - 0.6 miles
  • Plaza Las Americas - 13 min walk - 0.7 miles
  • Amerimed Hospital - 14 min walk - 0.8 miles
  • Royal Yak Casino and Sports Book - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Los De Pescado - ‬14 min walk
  • ‪Bait Lajam - ‬11 min walk
  • ‪Los Chachalacos - ‬15 min walk
  • ‪La Vicenta - ‬15 min walk
  • ‪Costelao - ‬10 min walk

About this property

One Cancun Centro

Hotel with free breakfast, near Plaza Las Americas
At One Cancun Centro, guests have access to an outdoor pool, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a meeting room, a computer station, and laundry facilities.
49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls, hair dryers, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cancun Centro
One Cancun Centro Hotel
One Centro Hotel
One Centro
One Cancun Centro Hotel
One Cancun Centro Cancun
One Cancun Centro Hotel Cancun

Frequently asked questions

Is free cancellation available at One Cancun Centro?

One Cancun Centro offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at One Cancun Centro?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at One Cancun Centro on Dec 14, 2025 start from $60.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near One Cancun Centro?

This hotel is situated in Downtown Cancun within a short 18-minute walk of Plaza Las Americas and also 14 minutes on foot from Dubai Palace Casino. You'll also find Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at One Cancun Centro?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does One Cancun Centro include a casino?

No, One Cancun Centro doesn't have a casino.

Is there an indoor pool at One Cancun Centro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is One Cancun Centro good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include city views.

Are there hot tubs at One Cancun Centro?

No, there isn't a spa tub at this hotel.

Does One Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, One Cancun Centro serves free continental breakfast each morning from its snack bar.

Does One Cancun Centro allow pets to stay free of charge?

No, pets and service animals aren't allowed at One Cancun Centro.

Does One Cancun Centro have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to One Cancun Centro?

The closest major airport to One Cancun Centro is Cancun Intl. Airport (CUN), which is 9.1 mi away (14 minutes by car).

Are there rooms with balconies that I can book at One Cancun Centro?

No, you won't find guestrooms with balconies at One Cancun Centro.

One Cancun Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1014 reviews
Rating 8 - Good. 343 out of 1014 reviews
Rating 6 - Okay. 132 out of 1014 reviews
Rating 4 - Poor. 34 out of 1014 reviews
Rating 2 - Terrible. 30 out of 1014 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Juan, London

This is great if you get a deal and you get what you pay. Clean and proper but very spartan and simple. Wonderful staff though! And decent breakfast. Great deal.
Stayed 4 nights in Aug 2025

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the staff, food, and location! Transportation was easy to arrange when needed. Only downside was my early check-in request for 11 AM wasn’t met, my guest and I had to wait over 4 hours in the hot lobby after our flight. Closer to check-in time, staff suggested we relax on the rooftop and grab lunch, which was nice, but our room still wasn’t ready until after 3 PM. Other than that, everything was fantastic!
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
I liked how centrally located the property was but I didn’t like how small the bathrooms were.
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was unhelpful and rude when it came to my booking and questions.
Stayed 1 night in Jul 2025

10/10 Excellent

Flor

Liked: Cleanliness, amenities, property conditions & facilities
Excelente 👌
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

fidel

Liked: Cleanliness, amenities
Great place in all aspects
Stayed 2 nights in May 2025

8/10 Good

Terence

Stayed 1 night in May 2025

8/10 Good

Tessa

Liked: Staff & service
It was nice
Stayed 2 nights in May 2025

10/10 Excellent

La Activa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nhina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a safe and affordable hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Luis F

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
My son and myself had an excellent experience at this hotel very clean very friendly great food and the staff were phenomenal and willing to help out overall I would rate this a great place to stay and it's a very affordable
Stayed 7 nights in Mar 2025

4/10 Poor

Keisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Rahul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe for families, with helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Salvador

Stayed 1 night in Jan 2025

10/10 Excellent

Erika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Noe Alberto

Stayed 1 night in Jan 2025

8/10 Good

albaraa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Cleand and good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great.

One night stay. Great location for us when.we arrived for our main trip. Convenient. Good value
Stayed 1 night in Dec 2024

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