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Hotel Chi Ibal Hu Cancun

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Chi Ibal Hu Cancun

A neatly made bed with a wooden headboard, a bedside lamp, and a wall-mounted air conditioner.
A hotel room with two beds, a television mounted on the wall, a door with a 'no smoking' sign, and a small shelf.
A hotel with a checkered tile entrance, a covered area with a sign, and a palm tree.
A hotel reception area with a check-in counter, a no-smoking sign, and a sign indicating check-in and check-out times.
A small, clean room with a bed, a TV mounted on the wall, a small shelf, a towel rack, and a trash bin.

Reviews

5.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
C. 35 Nte. 63, Cancun, QROO, 77513
  • Place, Mercado 23
    ‪12 min walk‬
  • Place, Las Palapas Park
    ‪17 min walk‬
  • Place, Plaza 28
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed

A bedroom with a bed, a nightstand, a wall-mounted air conditioner, and a door.

Deluxe Studio Suite, 1 King Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, 2 Twin Beds

A small, clean room with two single beds, a wall-mounted air conditioner, a door with a no-smoking sign, and a small plant on the left side.

Deluxe Studio Suite, 2 Twin Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio Suite, Multiple Beds

A hotel room with two beds, a television mounted on the wall, a door with a 'no smoking' sign, and a small shelf.

Deluxe Studio Suite, Multiple Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 Double Bed

A bedroom with a bed, two bedside tables, a TV mounted on the wall, and a patterned bedspread.

Deluxe Studio Suite, 1 Double Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Chi Ibal Hu Cancun is a leisurely stroll from sights such as Mercado 28 and Mercado 23. This 22-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Mercado 23 - 12 min walk - 0.7 miles
  • Las Palapas Park - 17 min walk - 0.9 miles
  • Plaza 28 - 18 min walk - 1.0 mile
  • La Sagrada Familia Parish - 4 min drive - 1.1 miles
  • Cancun Mall - 4 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Pizza Hut - ‬8 min walk
  • ‪El Pocito - ‬2 min walk
  • ‪Happy Cake - ‬8 min walk
  • ‪Mr. Lunch - ‬8 min walk
  • La Glorieta

About this property

Hotel Chi Ibal Hu Cancun

At Hotel Chi Ibal Hu Cancun, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.
Guests can expect to find free WiFi. Wardrobes or closets are also available. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Chi Ibal Hu Cancun Hotel
Hotel Chi Ibal Hu Cancun Cancun
Hotel Chi Ibal Hu Cancun Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Hotel Chi Ibal Hu Cancun?

Hotel Chi Ibal Hu Cancun offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Chi Ibal Hu Cancun?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Chi Ibal Hu Cancun on Sep 6, 2026 start from $25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Chi Ibal Hu Cancun?

This hotel is situated in Downtown Cancun within a short 15-minute walk of Las Palapas Park and also 20 minutes on foot from Plaza 28. You'll also find Cancun Mall and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at Hotel Chi Ibal Hu Cancun?

No, this hotel doesn't offer parking.

Does Hotel Chi Ibal Hu Cancun feature a casino?

No, Hotel Chi Ibal Hu Cancun doesn't have a casino.

Is there an indoor pool at Hotel Chi Ibal Hu Cancun?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Chi Ibal Hu Cancun?

No, this hotel doesn't have a spa tub.

Does Hotel Chi Ibal Hu Cancun have a restaurant with a breakfast menu?

No, Hotel Chi Ibal Hu Cancun doesn't have a restaurant that serves breakfast.

Are there connecting rooms at Hotel Chi Ibal Hu Cancun?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Chi Ibal Hu Cancun?

The closest major airport to Hotel Chi Ibal Hu Cancun is Cancun Intl. Airport (CUN), which is 11.8 mi away (23 minutes by car).

Can I book a room with a balcony at Hotel Chi Ibal Hu Cancun?

No, you won't find guestrooms with balconies at Hotel Chi Ibal Hu Cancun.

Hotel Chi Ibal Hu Cancun Reviews

Reviews

5.4
Rating 10 - Excellent. 44 out of 190 reviews
Rating 8 - Good. 27 out of 190 reviews
Rating 6 - Okay. 23 out of 190 reviews
Rating 4 - Poor. 10 out of 190 reviews
Rating 2 - Terrible. 86 out of 190 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was helpful
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Louisa

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is okay, the neighborhood is very industrial, the best thing about the area is the two restaurants within 2 blocks. Really good food for dinner Pocitos!! Close to bus terminal. Very noisy area. There is a shower but NO hot water.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Rocky

Disliked: Property conditions & facilities
Staff are nice.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Jesus Jorge

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Vivia

Liked: Cleanliness, staff & service
Shops are nearby
Stayed 3 nights in Feb 2024
Verified review

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for… just pay more. You can find a nice hotel for $50 a night. Don’t stay here.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Jesus Guillermo

Disliked: Staff & service
water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Manuel

Good
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do Not Stay Here. Really terrible
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Hortencia

Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t give me soap, no hot water but worse of all, no soap to shower.. no functioning tv, only netflix with a block that wont let you log in.. unsafe area
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Vivia

Liked: Staff & service, amenities
It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in deplorable condition and look nothing like the photos provided
Stayed 7 nights in Jun 2024
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly but this was the absolute worst place I’ve ever stayed. Nothing like the photos. Stained sheets, pillow cases, and towels… someone wiped boogers all over the walls…
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Florencia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Nothing to do with the pictures that they show in the web site. It was full of ants and dirty!
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Lee

Disliked: Amenities, property conditions & facilities
The bed had hair from previous guest stay on it and the bed pillows looked like they had not been changed from pevious guest. The toilet was located 4” from the opposite wall, meaning you had to straddle it to use it, not sit. Internet didn’t work also. Checked in and left as soon as I’d found another place to stay.
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst ive seen. Bugs were crawling on me. I left after an hour. I couldnt take it. It was terrible
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Vivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the smell air smell nasty
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

benjamin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

MARIA DE LUCERO

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia is complicit in fraud along with the hotel, the photos of the rooms do not correspond to the hotel, and it is very dirty. I asked for my refund due to fraud since they offer what is not and they do not give me
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Luz

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was nothing compared to the pictures. The toilet was dirty, it even had pubic hair and pee around the seat. The door didn’t latch well.. The only counter in the room was extremely dirty and almost falling off the wall. There were cracks on the floors and the sink had broken tiles. The only window in the bathroom was broken. There was a lot of graffiti outside of the hotel as well as garbage everywhere. The only good thing I can say that is that guy at the reception was super nice and friendly.
Verified review

2/10 Terrible

alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them
Stayed 10 nights in Dec 2023