Candlewood Suites Boston-Burlington2.5 out of 5.0
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Recent guest reviews
I was not quite sure what to make of this hotel. For example, there was a magnet to put on the outside of the door for days you didn't want housekeeping service; however, I never put out the magnet and yet housekeeping never visited. I checked with the front desk and the receptionist explained that it's part of the Candlewood "brand" to not service the rooms more than once per week. I found this strange since the rooms were not set up for a week without housekeeping: e.g., tiny trash can, 1 plate, 1 fork, 1 spoon, 2 washcloths. Room was also a mix of really nice features (e.g., wonderfully comfortable bed) and icky things (e.g., rusty, grungy fixtures in the shower). Overall it was a so-so experience. I would stay here again, but it wouldn't be my first choice.
I know this is a stay hotel - but I was surprised that housekeeping was only once a week. Normally short time visitors had housekeeping.
Have stayed quite a few times very comfortable. Quiet get away
room wasn't clean, changed room because of construction (caterpillar and 20 men screaming outside my window at 6:30 am) , second room was ok the first day, second day I killed a roach and I had to say bye, staff was nice and I didnt want to take it out on anyone so I left.
Room was quite comfortable. Amenities were good. Bed was a little too firm but OK. The location is great but just a little hard to find since it is not right on Middlesex Turnpike (and I am familiar with this particular area). The snack shop has a lot and it is the honor system which is nice. The bath towels are great. Staff was pleasant. I would stay there again.
The staff was super friendly and made everything hassle free, which Is not something I have been finding in hotel stays recently. Thanks!
The two main advantages are location and a good sized kitchenette. Office area was also very functional. Room was comfortable and clean, but A/C unit was noisy.
Overall good. Upstairs people were incredibly noisy.
I always try and stay here for for my 100+ days in Boston area a year. Clean room , Great staff and excellent location my this hotel a keeper...
The room was nice but the bed was terrible. If you sat on it or turned over in the night it squeaked very loudly. My wife and I kept waking each other up when we moved!
As an "extended stay" facility, OK I guess. As a weekend getaway, left a lot to be desired. Bedding and bathroom, in particular were substandard. And noise insulation not the best. Overall a decent value, but next time I'll spend a bit more.
Good value for the location north of Boston we liked it
We had a lovely stay at this locaction. It was roomy for 3 persons and the location is near the great Burlington Mall and nice restaurants and a AMC, good for the teeangers :-) I really liked a take out from MR CHAN'S. Thumbs up
The staff was very friendly. The rooms were spacious and had everything you could need in them. Really the only thing that was a bit annoying was that the shuttle doesn't run on weekends, which should be looked over because it's not like people wouldn't use it then. The shuttle goes to the mall, which we had relied on to get to our bus. It didn't seem that the mall was accessible by walking so it was a bit frustrating to get there. Overall, the stay itself was fantastic
This hotel had a wonderful staff and great accommodations. We had a hard time finding it because the address is the middle of the turnpike and the hotel location is on second street. We loved having laundry available and the room was comfortable.
Great!!!! :) but... There is the only problem is the location. Do u have a car ???? And than this hotel is perfect !!!
I thought that the rooms were adequate and clean. Getting into the parking lot was a little difficult. It was sufficient for our needs. It was also convenient to shopping, restaurants and the mall in Burlington. The set up of the room was also very nice. We were there for a short stay of 2 nights.
This is the second time in four months I've stayed here. The kichenette and the location are what brought me back as both meet my needs during my stay. The place is simple, basic and functional. It offers nothing spectacular but it does not advertise itself as such either. On extended stays ask for additional towels when you first check in as there is no daily room service. One annoying thing happened during my stay. On the fourth day of my stay, a Monday, the hot water was shut off for maintenance. This was not announced and when I called room service about the lack of hot water, the clerk said it was shut off for maintenance starting at 9 am and would be back on at 5 pm. When I asked why it wasn't announced he said they were telling people who walked by the front desk. Since I was using a side entrance to go in and out during my stay, I was never advised. Why they coudn't leave a message on the room voicemail is beyond me.
The only knock off is when I arrived. The construction made it slighty difficult to get to the entrance of Candlewood suites. Other than that first bump in my experience everything else made up for it. Great room with all the necessities. The burlington mall is only a few blocks away which was really a great surprise. Easy and close access to the expressway to get to Boston in 20 minutes. Overall It was honestly better than expected and I will defintely return.
If the house keeping is not once a week, it'll be perfect.
Candlewood Suites Boston-Burlington is within a 15-minute walk of popular attractions such as Burlington Mall. This 149-room aparthotel has free self parking, a fitness center, and a 24-hour business center. Faneuil Hall Marketplace and TD Garden are also within a 30-minute drive.
All 149 air-conditioned apartments feature kitchens and space to spread out with sitting areas. Guests can expect free wired Internet and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Guests of Candlewood Suites Boston-Burlington enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include laundry facilities and barbecue grills.