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Courtyard by Marriott Boston Billerica/Bedford

3.0 out of 5.0

Recent guest reviews

I had an amazing stay. Everything was good me and my husband loved it.

Very clean! Nice comfortable king size bed. different types pillows on my bed - soft, feather mushy, medium and firm. Something for everyone!

I'm a big Marriott fan. The only thing that I would change is that they really need to have free bottle water in the room. It's a small thing that make a big different in your stay. For example when I get up at 2am or 3am for a BR break or for any other reason it's great to have water in the room. Also climate in a hotel room is always very dry so have water is much healthier for your guest.

The hotel was clean, the staff was nice, just expected more for the price.

Its was very welcoming very nice and facny for a good price would love to go back ....I love my stay

This was my second time staying at this property and I have never had any problems. When we first got to our room, the AC wasn't working that well and right away James from engineering came up to look at it. He was very kind and helpful, and even went to get us new room keys when we had to switch rooms. The rest of the hotel staff is always very pleasant and do everything with a smile. Will definitely return if the price falls within my budget.

Rooms are clean and spacious enough to stay with family. Food is not too expensive.

We stayed there as it was close to friends we were visiting. Love that they offer free wifi and the hotel has a restaurant and bar which would be great for business travelers. There is not much else close by in walking distance except several businesses but there are many casual restaurants a couple miles away. It's conveniently located off the highway but at night, it can be a bit tricky to find if you miss the turn off on Old Concord Rd. The staff was very friendly and professional and the beds were very comfortable.

convenient location to travel into boston without expense of in city hotel.

nice hotel, good price, clean and comfortable recommend

we had a comfortable stay. boston is a 30 minute- drive away. the room was clean and comfortable.

The hotel room was especially comfortable. The staff was friendly and helpful. It is close to Boston but quietly located out of the hustle and bustle. We caught the commuter train into the city to avoid driving in.

I always slept in Courtyard Hotels but it is the best one

Very nice hotel though a bit far from downtown Boston. Staffs are a bit rude.

I am originally from Billerica, and had been visiting to attend a wake & funeral for a family member. The hotel itself is very nice. Very clean, in great condition, and fantastic amenities. Located in a very nice area of Billerica, and close to the highway. Easy access to shopping. I would have given this hotel a perfect rating if it weren't for their front desk staff. First, we arrived early and I asked if it would be alright for us to check-in early. I received a dirty look, and a rude comment about how check-in wasn't until 3pm. A man came out quickly following this response and was nice enough to check us in without an issue. Then, we woke up the next morning and went downstairs for breakfast. I had never gotten any ticket for my free breakfast I paid for via online reservation, so I asked if I would need anything. I received two dirty looks after they looked through some papers and claimed that wasn't included in our package. I brought up my reservations on my phone showing the extra $5 paid for breakfast for two. They continued to argue with me and give me dirty looks before they handed me two tickets. One of these people were not even dressed properly. He was wearing a T-shirt with a suit jacket over it. Fortunately, the cafe staff was incredible. The waitress was friendly and made a point to greet and speak with every person! Even though it was buffet style she continued to walk around get people some items they may have missed. She certainly goes beyond for every customer! I went to go make tea, and she was helpful enough to insist on going back and getting me my own pot since it would be hotter. She saved my entire outlook on this hotel, and regardless of the other rude staff I would definitely visit again.

I was attending a Golden Wedding anniversary of a college friend and her spouse. I had been at their wedding 50 years before. I stayed one night and found the room clean and well appointed-perfect for a night away from home when the entertainment was in town and I just needed a convenient place to spend the night. Desk staff were very competent in directing me back to the road home-in Vermont.

Best : The staff was very helpful and friendly. The breakfast food was good and there was a variety of choices. The pool was very nice and the water was a good temperature.Now THE BAD. I noticed a TERRIBLE odor in the hallway outside our room. Then I noticed it as I entered each floor and as I entered the lobby. By the second night it had seeped into our room. The woman at the desk said " the ducts in the hotel were just cleaned, and there was an odor on every floor." She said it eventually went away. I have been in many hotels and never had such an odor. I would not go back unless I asked the question about the odor. Also the safety latch that goes across the door would pop out when I tried to open the door from the inside. Not too safe. My door key card would not work after three tries, and eventually they got one out of two to work.

We stayed at two separate hotels during our weekend away from home. The courtyard was definitely the better of the two. Very classy accommodations especially at the fair rate they charged. The only downfall was the paper thin walls. Our neighbors were teen girls giggling and yelling. Not the hotel's fault or the staff, just thin walls made it worse.

The hotel is located away from the main road, so it was quiet. rooms were clean and service was excellent. Friendly staff and all round good

One night stay for a wholesale trade show. A good place to stay, clean, quiet. A freind was attending the same show and Booked the same quality of room for $38.00 on with Captian Kirk. Guess what I may do next time

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 Bedroom

King 1 | Full 1 | Sleeps 3

Executive Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Guest reviews for Courtyard by Marriott Boston Billerica/Bedford

Everyone (3) Couples (14) Business (3) Family (10) Friends (2) Other (1)
5
Everyone

I had an amazing stay. Everything was good me and my husband loved it.

By on Sep 19, 2017

5
Everyone

Very clean! Nice comfortable king size bed. different types pillows on my bed - soft, feather mushy, medium and firm. Something for everyone!

By on Jul 19, 2017

4

small change needed.

Everyone

I'm a big Marriott fan. The only thing that I would change is that they really need to have free bottle water in the room. It's a small thing that make a big different in your stay. For example when I get up at 2am or 3am for a BR break or for any other reason it's great to have water in the room. Also climate in a hotel room is always very dry so have water is much healthier for your guest.

By on Apr 13, 2016

4

over night stay

Couples

The hotel was clean, the staff was nice, just expected more for the price.

By on Sep 28, 2015

5

great couples trip

Couples

Its was very welcoming very nice and facny for a good price would love to go back ....I love my stay

By on Aug 24, 2015

4

always great service!

Couples

This was my second time staying at this property and I have never had any problems. When we first got to our room, the AC wasn't working that well and right away James from engineering came up to look at it. He was very kind and helpful, and even went to get us new room keys when we had to switch rooms. The rest of the hotel staff is always very pleasant and do everything with a smile. Will definitely return if the price falls within my budget.

By on Oct 22, 2014

4

nice hotel

Families

Rooms are clean and spacious enough to stay with family. Food is not too expensive.

By on Sep 6, 2014

4

good business hotel in boston suburbs

Families

We stayed there as it was close to friends we were visiting. Love that they offer free wifi and the hotel has a restaurant and bar which would be great for business travelers. There is not much else close by in walking distance except several businesses but there are many casual restaurants a couple miles away. It's conveniently located off the highway but at night, it can be a bit tricky to find if you miss the turn off on Old Concord Rd. The staff was very friendly and professional and the beds were very comfortable.

By on Mar 25, 2014

4

v isiting family

Couples

convenient location to travel into boston without expense of in city hotel.

By on Nov 26, 2012

4

good

GetawayWithFriends

nice hotel, good price, clean and comfortable recommend

By on Oct 18, 2012