This place used to be a lot nicer. I stay here when I visit relatives in the area because it’s close, it’s reasonable and they are pet friendly. However, the grounds really seem to have been neglected. There is trash in the bushes, weeds in the flower beds and dog poop everywhere. Guests aren’t “scooping” and no one seems to be enforcing it. The lawn looks as though it hasn’t been mowed this season. The staff is friendly and the rooms are clean. But the surrounding grounds really need some attention.
Nasty bed sheets and pillow cases were full of hair started to get itchy same night and left around 8:30pm.Could not sleep in those nasty sheets Hallways smelled like marihuana .Waiting for my refund!!
Like every thing love the breakfast Staff amazing
The staff. Deirdre from the weekend staff was super helpful.
The breakfast was limited and didn’t have many options
First impression upon entering Homewood suites was not great- broken blinds in the rooms near the entrance, and people smoking right at the main entrance- we entered rm432 and noticed a big stain on the carpet, and old coffee and what appeared to be mouthwash stains on the bathroom sink- along with dusty fixtures. The attention to detail at this hotel needs some work.On the plus side the room was very quiet.
Nice hotel but not too clean because hotel was under construction and the staff didn’t even for once said we are sorry we are under construction and the elevator was very dirty with all kinds of debris. All over nice hotel for the price.
Everything was fine, with actually a very good, but although they have been renovating since March 6, the water was full of rust. Impossible to get clean.
Front desk staff were awesome!! Alittle slow on house keeping bringing towels. Pool area was nice for the kids. Loved the space of the room. We booked 2 of the 2 bedroom suite, but only 1 was available. The front desk customer service was excellent on helping resolve the issue. Breakfast was good and enough food was flowing for the amount of guest that were coming and going. Overall I definitely will be back and I recommend Thank you to double tree by hilton
Hotel was in a good location and not to far away from all the sightseeing all within a 30 minute drive. Staff was friendly and well kept grounds. Rooms need a little TLC, paint and repairs but was comfortable. Pool area was nice and enjoyed the Jacuzzi. Breakfast was good and a large variety to choose from... would definitely recommend and stay if ever in the area again
This hotel is perfectly located just minutes from 95 and the Burlington Mall. It's about a 30-minute drive to Boston and accessible to the surrounding areas. The room we had was immaculate. Incredibly clean, probably the cleanest hotel I've ever stayed in. The 1Bed King room was very spacious and had a kitchenette/living room area with separate bedroom divided by french doors. The bedroom and living room each had their own TV. The coffee in the room was great as well, and the breakfast was much better than other places. For our breakfast there was a selection of eggs, sausage, bagels, danishes, pastries, yogurt, cereal, nuts, juices, spreads and a few other items. Staff was friendly as well. Would definitely stay again.
I don't wNt to add anything I am done here or I won't do this stupid survey for you ever again
The hotel was great and staff was friendly and helpful. The bathroom sink had a large crack in it which was a bit unappealing and the shower curtain would not stay closed and water was getting on the floor which could lead to problems later. We also went to breakfast about 9:00 AM and it was so busy the staff couldn't keep up but they still remained happy. Overall we were very happy.
this was our second stay at the home wood suites. We found the rooms to be spacious and clean, and the staff was very friendly. A special feature of the hotel was the indoor pool which our granddaughter enjoyed. Although we have had better, it was nice to have a complimentary breakfast, since there are no diners in the area. We would definitely stay here again.
Liked it. Stayed for a trade show. Enjoyed the free evening dinner buffet. Very nice hot breakfast with different food each morning. Enjoyed the pool and HOT tub spa. Room was nicely designed (had the kitchen and separate bedroom). TV screens were large flat screens. Grocery and restaurants nearby. Highway access close. Quiet location. Would use again for sure.
Room is great. Comfortable bed. Nice bathroom. Kitchen with full size frige. Living room is roomy. Free breakfast is very good. With the price i paid, it is an extreme value.
Loved the pool rooms was so clean and it's just like a small apartment. ...
Hotel rooms have great amenities to make you feel like you're in your own apartment. The only problem for this particular Homewood Suites is its location. It's behind a Hampton Inn and easy to pass by, especially at night.
I spent a whole week at this hotel and found that the value of complimentary meals a unique deal. The staff were very accommodating. It is worth every dollar spent.
Homewood Suites by Hilton Boston/Billerica is located within a few miles (5 km) of Burlington Mall and Nutting Lake Conservation Land. This 3-star aparthotel has 147 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
Each apartment features a kitchenette and space to spread out with a separate bedroom, a living room, and a dining area. Guests can expect to find 27-inch flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a coffee maker.
Guests staying at Homewood Suites by Hilton Boston/Billerica enjoy an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 10 per day, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
This place used to be a lot nicer. I stay here when I visit relatives in the area because it’s close, it’s reasonable and they are pet friendly. However, the grounds really seem to have been neglected. There is trash in the bushes, weeds in the flower beds and dog poop everywhere. Guests aren’t “scooping” and no one seems to be enforcing it. The lawn looks as though it hasn’t been mowed this season. The staff is friendly and the rooms are clean. But the surrounding grounds really need some attention.
Nasty bed sheets and pillow cases were full of hair started to get itchy same night and left around 8:30pm.Could not sleep in those nasty sheets Hallways smelled like marihuana .Waiting for my refund!!
We are sorry to hear about your experience. Please contact the hotel directly to discuss the issue further.
Like every thing love the breakfast Staff amazing
Thank you for the nice comments about our staff! We can wait to share them with them!
The staff. Deirdre from the weekend staff was super helpful.
Thank you for the nice comments about Deirdre! She is super helpful and we are glad she was there to assist you!
Thank you for the five star review!
The breakfast was limited and didn’t have many options
Thank you for staying with us and for your feedback. Our breakfast menu rotates and includes, eggs, breakfast meats, waffles, fruit, breads, yogurt, cereals and more. We will share you feedback with our staff as we work to always improve.
First impression upon entering Homewood suites was not great- broken blinds in the rooms near the entrance, and people smoking right at the main entrance- we entered rm432 and noticed a big stain on the carpet, and old coffee and what appeared to be mouthwash stains on the bathroom sink- along with dusty fixtures. The attention to detail at this hotel needs some work.On the plus side the room was very quiet.
Nice hotel but not too clean because hotel was under construction and the staff didn’t even for once said we are sorry we are under construction and the elevator was very dirty with all kinds of debris. All over nice hotel for the price.
Everything was fine, with actually a very good, but although they have been renovating since March 6, the water was full of rust. Impossible to get clean.
Front desk staff were awesome!! Alittle slow on house keeping bringing towels. Pool area was nice for the kids. Loved the space of the room. We booked 2 of the 2 bedroom suite, but only 1 was available. The front desk customer service was excellent on helping resolve the issue. Breakfast was good and enough food was flowing for the amount of guest that were coming and going. Overall I definitely will be back and I recommend Thank you to double tree by hilton
Thank you for staying with us again and for taking the time to comment on your recent stay. We appreciate your feedback, as it is extremely helpful in improving our overall service and accommodations as we navigate through these unprecedented times.