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Recent guest reviews

The cleanliness was on point. I was able to get a great night of sleep.

I booked this hotel simply for the hot tub. It was actually a good bit farther away than the other holiday inns, but it had a hot tub. We forgot to pack our swimsuits so we went and bought some before we got to the hotel. We got to the hotel and got our suits on and ready to go get in. Door was locked. Went to the front desk and was told that it was closed for the weekend. She said they have been off and on with opening it up, but they were booked so they closed it. I told her that the hot tub was the Only reason I booked that hotel and she just shrugged her shoulders. There was a dead roach in the bathroom and the shower curtain smelled very musty. Only 1 wash rag, coffee cup, coffee pod, and package for coffee with creamer/stirrer. Trash from the other package was on the tray still. I called about the wash rags because we needed another one and I wanted to report that there was only 1 and I didn't want to be charged for any missing towels from the room. They were out of wash rags, because they were being washed. I would think that they would have plenty of extra ones for each room to have the proper amount that is supposed to be in each room.

Traveling from Washington State to Florida this was our oasis hotel of our journey.

Staff was amazing. Upon check in some one's hair was still in the shower along with black material. Dead bugs on the window sill and the bed had a louud squeak on one side...annoying when you get in and out. The pool was...a no. The green hot tub was a turn off...breakfast was ok.

The room was nice and clean, though it did have a slight ordor upon entrance. Over it was a quiet and relaxing stay

Had to change rooms twice. First room, the AC wasn't working and it was 10pm. Maintenance had already gone home. The second room they gave me looked like the housekeeper went home mo8d shift. The room wasn't done being serviced. Sheets were off the bed and stuff still everywhere. It was past midnight by the time I was placed in a room with adequate AC. Still didn't really cool the room, but I was too tired at that point.

The hotel was under construction we were not made aware of. The out side of the building was horrible. The screens on the windows were all torn. they were also very cloudy. Whenyou walked into the lobby the smell of chlorine was overpowering. I had made a reservation for 3 people in the room and was told that a cot in the room was a fire hazard and would not even try to help us with the situation. we only went up to the room for a few minutes and decided to go next door to LaQuinta who helped us with our trip.

this was the worst holiday inn experience I have ever had. Other guest screaming across the way to each other. Parents letting the kids run the halls at all hours screaming and playing. Maids talking so loud that I woke up thinking they had come into my room even though the do not disturb sign was out. The room was semi clean. The ice make didn't work on my floor so I had to try 2 other floors for ice. WhenI checked out and told the person on duty again what had been going on all night I didn't get a I am sorry or anything. I will NEVER use holiday inn again I would rather sleep in my car first. Poor service disappointing room leads to very unhappy guest.

Mold in tub. Very thin sheets. Disappointed. Expected better quality from a Holiday Inn.

Could have been better, room had an unpleasant oder, bathroom was small and in need of some repairs

I booked this hotel for a weekend get a way, with two rooms. It was amazing, the ice machines on each floor except the first wasn't working. Hopefully they changed that but otherwise than that I LOVED IT !

Very friendly staff. All worked out well. Would stay here again.

I had two reservations on consecutive nights and they worked hard to accomodate me staying in the same room. The hotel is quite pretty and I love the fountain in the lobby. The indoor pool was nice, but needed to be cleaned. The amenities were nice (fridge, microwave, hair dryer etc.), but you could tell some of them were a little old. Great TV. Overall it deserves a 4 star. Great place to stay, just don't expect everything to be PERFECT. But very nice. Also, the kids eat free which was a huge plus for my family.

I loved my room and everything about the hotel! Staff was great and very helpful. My only complaint is that the pool was often full of children and so was the hot tub. However it is a family place and if my children would have been there they would have been all over the pool as well.

Staff was not very helpful. The kids wanted to go swimming and the staff did not even start cleaning the pool until after 11am! We had to check out at noon, therefore they did not get to go swimming and were upset. The staff made the situation worse...we started asking about the pool at 9am and they stated it had chemicals in it but would be open in 30 mins...then a man came to open it and stated he did not have the keys and the guy who worked last night took them home with him so it wouldn't open until 2:30pm! Then they stated the maneger would open it and they would call our room...never got a call...went back down to check on it at 11am and the guy who said he had no keys was in there and had just started cleaning the pool! They need to all talk together next time so they can make sure their lie (story) is the same!

Very enjoyable stay as the facility was very comfortable and clean. The staff was very helpful and pleasant.

The hotel and pool were wonderful. The staff was so helpful and nice.

I-10 South & Walden Rd Beaumont TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 3 mi (4.8 km) from Ford Park, Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden), an IHG Hotel is within a 10-minute drive of other popular attractions like Lamar University. This 252-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including The Greenery Restaurant, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

The 252 accommodations feature a separate bedroom. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

Guests of Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden), an IHG Hotel have access to an indoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Executive Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hear, Mobility Tub)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden), an IHG Hotel

Everyone (7) Business (7) Couples (4) Family (15)
5
Family Family

The cleanliness was on point. I was able to get a great night of sleep.

By on Apr 4, 2021

Review comment responded on Apr 26, 2021

"Thanks for staying with us. We appreciate your feedback!

3
Partner Couples

I booked this hotel simply for the hot tub. It was actually a good bit farther away than the other holiday inns, but it had a hot tub. We forgot to pack our swimsuits so we went and bought some before we got to the hotel. We got to the hotel and got our suits on and ready to go get in. Door was locked. Went to the front desk and was told that it was closed for the weekend. She said they have been off and on with opening it up, but they were booked so they closed it. I told her that the hot tub was the Only reason I booked that hotel and she just shrugged her shoulders. There was a dead roach in the bathroom and the shower curtain smelled very musty. Only 1 wash rag, coffee cup, coffee pod, and package for coffee with creamer/stirrer. Trash from the other package was on the tray still. I called about the wash rags because we needed another one and I wanted to report that there was only 1 and I didn't want to be charged for any missing towels from the room. They were out of wash rags, because they were being washed. I would think that they would have plenty of extra ones for each room to have the proper amount that is supposed to be in each room.

By on Mar 7, 2021

Review comment responded on Apr 26, 2021

"Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Feb 25, 2019

5
Partner Couples

Traveling from Washington State to Florida this was our oasis hotel of our journey.

By on Feb 25, 2019

3
Everyone

Staff was amazing. Upon check in some one's hair was still in the shower along with black material. Dead bugs on the window sill and the bed had a louud squeak on one side...annoying when you get in and out. The pool was...a no. The green hot tub was a turn off...breakfast was ok.

By , from Chicago, IL on Jan 3, 2019

5
Everyone

The room was nice and clean, though it did have a slight ordor upon entrance. Over it was a quiet and relaxing stay

By on Jan 2, 2019

1
Everyone

By on Dec 17, 2018

5
Everyone

By on Oct 22, 2018

Review comment responded on Oct 23, 2018

Hello, Thank You so very much for the kind words and feedback regarding your stay with us at Holiday Inn Beaumont Plaza. We are thrilled that you had an excellent stay with us and I'll share your positive feedback with the team so that we can use this to fuel our continued dedication of providing excellent service. During your future travels to the Beaumont area, we hope that you'll consider choosing this hotel once again. Thank You once again,

2

inconvenience

Everyone

Had to change rooms twice. First room, the AC wasn't working and it was 10pm. Maintenance had already gone home. The second room they gave me looked like the housekeeper went home mo8d shift. The room wasn't done being serviced. Sheets were off the bed and stuff still everywhere. It was past midnight by the time I was placed in a room with adequate AC. Still didn't really cool the room, but I was too tired at that point.

By , from Beaumont on Jul 13, 2018

Review comment responded on Sep 11, 2018

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Beaumont Plaza. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments,

1

this hotel looked like it had been in a storm

Everyone

The hotel was under construction we were not made aware of. The out side of the building was horrible. The screens on the windows were all torn. they were also very cloudy. Whenyou walked into the lobby the smell of chlorine was overpowering. I had made a reservation for 3 people in the room and was told that a cot in the room was a fire hazard and would not even try to help us with the situation. we only went up to the room for a few minutes and decided to go next door to LaQuinta who helped us with our trip.

By , from Mass on Feb 8, 2017

Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden), an IHG Hotel

3950 I-10 South & Walden Rd, Beaumont, TX 77705
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