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Banff Ptarmigan Inn

3.0 star property
Hotel with 2 hot tubs, steps from Banff National Park Information Centre

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Property preview
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Reception hall
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

9.0 out of 10
Wonderful
(91 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(71 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(30 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(52 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(84 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(91 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

About the neighborhood

Banff

Located in Downtown District, Banff Ptarmigan Inn is next to Banff National Park Information Centre and Canadian Ski Museum West. This hotel has 134 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • Minnewanka Loop / Lake Johnson - 9 min walk - 0.5 miles
  • Banff Centre for Arts and Creativity - 11 min walk - 0.6 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn features 2 hot tubs, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Banff Caribou Lodge and Spa
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  • Parking included
8.6 out of 10, Excellent, 2,924 reviews
$108 nightly
The price is $118
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is a free cancellation option available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do near Banff Ptarmigan Inn?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Banff Ptarmigan Inn?

Yes, covered self parking is offered for free at the hotel.

Does Banff Ptarmigan Inn have a casino on the premises?

No, Banff Ptarmigan Inn doesn't have a casino.

Is there an indoor pool at Banff Ptarmigan Inn?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What will couples enjoy most about a stay at Banff Ptarmigan Inn?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Banff Ptarmigan Inn have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Banff Ptarmigan Inn have a restaurant with a breakfast menu?

No, Banff Ptarmigan Inn doesn't have a restaurant that serves breakfast.

Does Banff Ptarmigan Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Ptarmigan Inn for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Banff Ptarmigan Inn?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Banff Ptarmigan Inn?

Yes, some guestrooms at Banff Ptarmigan Inn offer a balcony.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1047 out of 1843 reviews
Rating 8 - Good. 511 out of 1843 reviews
Rating 6 - Okay. 187 out of 1843 reviews
Rating 4 - Poor. 58 out of 1843 reviews
Rating 2 - Terrible. 40 out of 1843 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN, La Canada Flintridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ptarmigan Inn is located in the heart of Banff main street area. We only stayed one night at the Inn after our Rocky Mountaineer experience before traveling on to Calgary. The hotel staff were friendly and welcoming. We loved the overall look of Ptarmigan Inn with its combination of traditional wood carvings and contemporary artwork. The full sized ski racer flying out of the wall above the elevators was very cool. The food at the restaurant was great with great service. The bison meatballs with pasta was very yummy. Our room was very comfortable and quiet. We would stay at Ptarmigan Inn next time we visit Banff and for a longer time instead of one night.
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are right in town of Banff so all that the coty has to offer is right in walking distance. The restaurant was amazing and I highly recommend.
Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Agnieszka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great location in the middle of town. Free bus to many attractions like Tunnel Mountain and gondola. Easy parking in the building. Would stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

MIRIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a fantastic place. The only thing I didd not like was the lighting in the room was not sufficient. Also, the hot tub and fitness room were a disappointment
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Quiet. Very convein
Stayed 2 nights in Aug 2025

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel. Clean, convenient
Stayed 2 nights in Aug 2025

8/10 Good

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great it would have been nice to know we had an interior room in the booking and the lighting around the sink was absolutely not enough so dim I had to do my makeup outside
Stayed 3 nights in Aug 2025

10/10 Excellent

Hardik

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants and public transportation is within few minutes from this hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities
Nothing out of the ordinary. Rooms show wear and tear. Carpet very dirty. Might as well change to wood or tiles.
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy, Puslinch

Liked: Cleanliness, staff & service, property conditions & facilities
great place great time. location was perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

8/10 Good

Rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

8/10 Good

Aneta

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for downtown attractions like shopping and dining!
Stayed 6 nights in Jul 2025

10/10 Excellent

Joan

Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The room felt clean and quiet and had a great view. It was in a perfect location to walk into downtown Banff. Definitely would stay here again!
Stayed 2 nights in Aug 2025

8/10 Good

Amith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lots of dining options and public transport within walking distance. Pretty decent room and welcoming entrance. Rooms could use brighter lights.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ferds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Aug 2025

10/10 Excellent

Vikrant

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025