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Banff Ptarmigan Inn

3.0 star property
Hotel in Banff with 2 hot tubs and area shuttle service

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Property preview
Bicycling
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(94 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(73 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(37 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(89 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(95 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

About the neighborhood

Banff

Located in Downtown District, Banff Ptarmigan Inn is next to Banff National Park Information Centre and Canadian Ski Museum West. This hotel has 134 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • Banff Centre for Arts and Creativity - 11 min walk - 0.6 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel in Banff with 2 hot tubs and area shuttle service
Banff Ptarmigan Inn features 2 hot tubs, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property entrance
Banff Caribou Lodge and Spa
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  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 3,011 reviews
$109 nightly
The price is $119
Jan 20 - Jan 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is a free cancellation option available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Banff Ptarmigan Inn?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Jan 25, 2026 start from $107.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Banff Ptarmigan Inn?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at Banff Ptarmigan Inn?

Yes, covered self parking is offered for free at the hotel.

Does Banff Ptarmigan Inn have a casino on the premises?

No, Banff Ptarmigan Inn doesn't have a casino.

Is there an indoor pool at Banff Ptarmigan Inn?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Banff Ptarmigan Inn good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Banff Ptarmigan Inn?

Yes, this hotel has 2 spa tubs.

Does Banff Ptarmigan Inn have a restaurant with a breakfast menu?

No, Banff Ptarmigan Inn doesn't have a restaurant that serves breakfast.

Does Banff Ptarmigan Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Ptarmigan Inn for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Banff Ptarmigan Inn have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Banff Ptarmigan Inn?

Yes, some guestrooms at Banff Ptarmigan Inn offer a balcony.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1113 out of 1938 reviews
Rating 8 - Good. 526 out of 1938 reviews
Rating 6 - Okay. 196 out of 1938 reviews
Rating 4 - Poor. 59 out of 1938 reviews
Rating 2 - Terrible. 44 out of 1938 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Owen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to downtown. Nice bar. Extremely accommodating staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Ireneusz, Merrillville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Wonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Short walk to downtown.
Stayed 1 night in Oct 2025

8/10 Good

Wei

Stayed 2 nights in Oct 2025

8/10 Good

vivek

Room is clean but old property. parking issues
Stayed 2 nights in Oct 2025

10/10 Excellent

Clement

Stayed 1 night in Oct 2025

6/10 Okay

AILENE

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not enough parking
Stayed 2 nights in Oct 2025

4/10 Poor

Kirsten

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Ptarmigan Inn

Stayed here to celebrate my graduation with my mom who hadn’t been to Banff in 15 years, and was surprised to see our room didn’t have a window. We had a balcony that overlooked the foyer which we tried to look past as we weren’t spending a bunch of time in the room. To start, there is not enough parking in the parkade for guests. The place has dust everywhere, the trees in the lobby, the skier statue, our room had used used ear things on the floor, and we were given half a toilet paper roll. The pillows are like sleeping on rocks, and we were awoken at 2am by the front staff loudly talking for almost 2+ hours in the foyer so we had zero rest and left tired. Would never stay here again and disappointed this was my mom’s experience in Banff and that I paid 250$ for this hotel room for a night.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very central.
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith, Spokane

Stayed 2 nights in Sep 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, room comfort

Great location

Rooms are dated but clean. Bed and pillows were very comfortable and the location can’t be beat.
Stayed 3 nights in Oct 2025

8/10 Good

Katherine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was no wait, but the staff seemed tired and showed less care
Stayed 1 night in Oct 2025

8/10 Good

soheil

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Oct 2025

10/10 Excellent

Damien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hotel is very conveniently located. There is shopping and dining options very close by. Parking was available for our entire time but was a pretty close to full as the weekend came near.
Stayed 3 nights in Oct 2025

10/10 Excellent

JOHN, La Canada Flintridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ptarmigan Inn is located in the heart of Banff main street area. We only stayed one night at the Inn after our Rocky Mountaineer experience before traveling on to Calgary. The hotel staff were friendly and welcoming. We loved the overall look of Ptarmigan Inn with its combination of traditional wood carvings and contemporary artwork. The full sized ski racer flying out of the wall above the elevators was very cool. The food at the restaurant was great with great service. The bison meatballs with pasta was very yummy. Our room was very comfortable and quiet. We would stay at Ptarmigan Inn next time we visit Banff and for a longer time instead of one night.
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is excellent. It is within walking distance to many things to do downtown Banff. However it is older, smaller bathroom, no microwave, very poor lighting in the room and the heater was so loud when it came on it woke me up at times. The beds were comfortable. If they could improve the lighting and upgrade the rooms a bit for the price we paid it would be much greater.
Stayed 3 nights in Oct 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Sep 2025

8/10 Good

Qian

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect.
Stayed 1 night in Oct 2025

8/10 Good

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Stayed 3 nights in Oct 2025

8/10 Good

Dulce Maria Calderon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Oct 2025

4/10 Poor

Klaus

Traveled with partner
Disliked: Amenities, property conditions & facilities
Disrespect to paying customers, incorrect feature descriptions. We have had a room facing the atrium. So no fresh air, but instead a view of the hotels old and unused furniture storage. That is disrespectful to customers paying full price. The term 'health club' was chosen for one stationary bike, a set of weights. All stuffed into the room home to two hot tubs. So if you are into inhaling pool chemicals during your cardio workout - that's the place for you. Old, worn furniture in the room, carpet, let me guess - late 80s. Congrats for making such a sustainable choice, that the carpet lasted that long. All that doesn't come cheap. Be warned. Pics available. Not a place to feel comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this nice hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk the entire Banff downtown district. Close to all the shops and restaurants. Appreciated the heated underground parking which was included in the room stay. Room was large and had a keurig so I could enjoy coffee nice and early in the room. Sauna/hot tubs felt great after hiking. My son and I tried to think of anything bad about this place and all we could come up with was we hated the toilet paper holder. So that should tell you that it’s a great place! Oh and free bear spray rental! Totally recommend the Ptarmigan!
Stayed 4 nights in Oct 2025

6/10 Okay

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room was very dark with only a window down an ally way it was hard to get any natural light into it.
Stayed 5 nights in Sep 2025

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