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Banff Ptarmigan Inn

3.0 star property
Hotel with 2 hot tubs, steps from Banff National Park Information Centre

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Reception
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Reception hall
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

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Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(31 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(76 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(63 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(81 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(82 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.4 out of 10
Very good
(26 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(43 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Banff

Located in Downtown District, Banff Ptarmigan Inn is adjacent to Banff National Park Information Centre and within a 5-minute walk of other popular sights like Banff Lake Louise Tourism Bureau. This hotel has 134 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 1.3 miles
  • Tunnel Mountain - 7 min drive - 0.9 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel with 2 hot tubs, steps from Banff National Park Information Centre
Banff Ptarmigan Inn features 2 hot tubs, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is a free cancellation option available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do near Banff Ptarmigan Inn?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Victoria Glacier. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Will I be able to park at Banff Ptarmigan Inn?

Yes, covered self parking is offered for free at the hotel.

Does Banff Ptarmigan Inn have a casino on the premises?

No, Banff Ptarmigan Inn doesn't have a casino.

Is there an indoor pool at Banff Ptarmigan Inn?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Banff Ptarmigan Inn good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Banff Ptarmigan Inn?

Yes, this hotel has 2 spa tubs.

Does Banff Ptarmigan Inn have a restaurant with a breakfast menu?

No, Banff Ptarmigan Inn doesn't have a restaurant that serves breakfast.

Does Banff Ptarmigan Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Ptarmigan Inn for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Banff Ptarmigan Inn?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Banff Ptarmigan Inn?

Yes, some guestrooms at Banff Ptarmigan Inn offer a balcony.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 987 out of 1739 reviews
Rating 8 - Good. 489 out of 1739 reviews
Rating 6 - Okay. 172 out of 1739 reviews
Rating 4 - Poor. 58 out of 1739 reviews
Rating 2 - Terrible. 33 out of 1739 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely designed. Would have liked better lighting in the room, it was a bit dark.
Stayed 2 nights in May 2025

10/10 Excellent

donald

Liked: Staff & service, amenities, property conditions & facilities
Location is excellent rooms nice
Stayed 4 nights in Apr 2025

8/10 Good

Michael, Issaquah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for visiting Banff! Only real negative is the poorly managed small parking garage, seems like a lot of non guests taking up all the spots.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazballs!!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Katherine

Disliked: Property conditions & facilities
The room was smelly and especially the pillo
Stayed 1 night in Mar 2025

10/10 Excellent

Roselina, Calgary

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

MORFEO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility, nice view and friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Dan

Stayed 1 night in Mar 2025

10/10 Excellent

Mizzy

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, staff are very nice and knowledgeable. Would definitely stay again and would recommend to others.
Stayed 2 nights in Mar 2025

10/10 Excellent

Colby

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were great for the price and was in a great location. The hot tub was a dud though. Skip the hot tub and head for the hot springs.
Stayed 3 nights in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly
Stayed 1 night in Mar 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy access to town and staff are excellent .
Stayed 1 night in Mar 2025

10/10 Excellent

Sharad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Walking distance from market and bus station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is excellent, staff friendly and professional, hotel was extremely clean, room cleaning service excellent.
Stayed 5 nights in Mar 2025

6/10 Okay

Jodi

Stayed 1 night in Mar 2025

6/10 Okay

Mitch

Traveled with partner
Disliked: Staff & service
Stay was decent for a last minute get-away reasonably priced for location. Check in wasn’t till 430 however and our room was 1 or 3 or 6 in the hotel with no outside windows so that sucked!
Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelline, Richmond Hill

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a king superior room. It was lovely - clean and well stocked. Hot tub room was mediocre. Housecoats in rooms would be a nice addition.
Stayed 1 night in Mar 2025

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities
Good property, good layout.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service
We’ve stayed at his hotel quite a few times as we really like the location to downtown. We were upgraded to a king suite for my birthday and I was given a drink voucher to use at the hotel bar. The only thing that lets this hotel down slightly is the hot tub area, it’s a bit dated and the hot tubs weren’t great. I think this area could be made a bit more appealing. Rooms & staff were great though!
Stayed 1 night in Mar 2025

10/10 Excellent

SOUMYA SOROJ

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and convenient to all nearby places. The view from the hotel is amazing and the staff do an excellent job of keeping it clean and welcoming.
Stayed 3 nights in Mar 2025