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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property
Bicycling
Reception hall
Restaurant
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(100 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(77 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(57 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(90 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(101 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Banff

Located in Downtown District, Banff Ptarmigan Inn is adjacent to Banff National Park Information Centre and within a 5-minute walk of other popular sights like Banff Lake Louise Tourism Bureau. This 134-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • Whyte Museum of the Canadian Rockies - 9 min walk - 0.5 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

Banff Ptarmigan Inn features 2 hot tubs, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is a free cancellation option available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Banff Ptarmigan Inn?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Mar 29, 2026 start from 131.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Banff Ptarmigan Inn?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Canada House Gallery. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Will I be able to park at Banff Ptarmigan Inn?

Yes, covered self parking is offered for free at the hotel.

Does Banff Ptarmigan Inn have a casino on the premises?

No, Banff Ptarmigan Inn doesn't have a casino.

Is there an indoor pool at Banff Ptarmigan Inn?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What amenities will couples enjoy at Banff Ptarmigan Inn?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Banff Ptarmigan Inn have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Banff Ptarmigan Inn have a restaurant with a breakfast menu?

No, Banff Ptarmigan Inn doesn't have a restaurant that serves breakfast.

Does Banff Ptarmigan Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Ptarmigan Inn for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Banff Ptarmigan Inn have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Banff Ptarmigan Inn?

Yes, some guestrooms at Banff Ptarmigan Inn offer a balcony and may feature mountain views.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1163 out of 2014 reviews
Rating 8 - Good. 546 out of 2014 reviews
Rating 6 - Okay. 198 out of 2014 reviews
Rating 4 - Poor. 62 out of 2014 reviews
Rating 2 - Terrible. 45 out of 2014 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Owen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to downtown. Nice bar. Extremely accommodating staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Reid

Stayed 1 night in Nov 2025

10/10 Excellent

Louis, Spokane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value in Banff. Close to shopping and restaurants. Stayed there 2 nights for a ski wknd to Lake Louise. Free shuttle picked us up in front of the hotel. Right on time.
Stayed 2 nights in Nov 2025

8/10 Good

mylar

Traveled with family
Liked: Staff & service, room comfort
It’s a little bit dated, but it’s a very nice place
Stayed 2 nights in Nov 2025

8/10 Good

mike

Stayed 3 nights in Nov 2025

6/10 Okay

Len

Traveled with group
Liked: Cleanliness, room comfort
Have stayed here 3-4 times but they no longer serve a complimentary breakfast anymore which I was not aware of. I went to grab my friend & I breakfast & was embarrassed to find this out after making our plates. Will not stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, great staff, close to the main strip, and no cost on parking made for a easy choice.
Stayed 6 nights in Nov 2025

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff, super convenient to shops etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie Sadumiano

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Thank you so much, Brady & Karen! You both are amazing!
Stayed 10 nights in Nov 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was enjoyable!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!
Stayed 3 nights in Nov 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is handy to the Banff downtown hub. The room was beautiful, clean, and quiet.
Stayed 3 nights in Nov 2025

10/10 Excellent

Derek

Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 2 nights in Nov 2025

10/10 Excellent

Dylan

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Stayed 3 nights in Nov 2025

10/10 Excellent

Dave

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark G

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff when we entered the hotel. There was parking out back for our truck. The hotel itself and our room were very clean and welcoming. The Inn is very close to downtown and the Banff Christmas market. Easy walking distance. The bar on site was wonderful. Friendly and attentive staff. We will definitely stay at this hotel again.
Stayed 1 night in Nov 2025

6/10 Okay

LUCIANA

Room, amenities and staff were great! I wished you had mentioned that parking is very limited. I only selected this hotel due to its free parking and location, but ended up having to wake up early to move the car from the streets to a private parking lot. Also, There was a party going on at the hotel and the band was extremely lound until 12am, which affected everyone’s sleep. We were only able to sleep at 1:00 am and he’d to get up at 7:00 am to love the car. That was very inconvenient and frustrating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Stayed 3 nights in Nov 2025

2/10 Terrible

Phil

Liked: Cleanliness
Disliked: Staff & service
The absolute worst experience I’ve had here at this hotel in the 10-15 times I’ve stayed here. The staff does not care at all about the well being of the guests. I will absolutely never stay at this hotel again! Ever!
Stayed 1 night in Nov 2025

10/10 Excellent

Karl

Stayed 2 nights in Nov 2025

6/10 Okay

Natalie, Calgary

Traveled with group, Traveled with family
Liked: Cleanliness
The rooms were clean and comfortable, but very, very dark, even during daylight hours. There’s not enough lighting in the rooms. (We had two rooms, and this was an issue with both of them). It didn’t help that the bulb was burnt out in one of the wall sconces in our room. Also… the biggest issue… there is no soundproofing between the atrium area where they hold Christmas parties and the guest rooms above. It sounded like the dj from the Christmas party was literally inside our rooms. The location was convenient and staff were friendly, though.
Stayed 1 night in Nov 2025

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