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Banff Ptarmigan Inn

3.0 star property
Hotel in Banff with 2 hot tubs and area shuttle service

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Reception hall
Reception
Meeting facility
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(93 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(72 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(87 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(93 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

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About the neighborhood

Banff

Located in Downtown District, Banff Ptarmigan Inn is next to Banff National Park Information Centre and Canadian Ski Museum West. This hotel has 134 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • Banff Centre for Arts and Creativity - 11 min walk - 0.6 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

Hotel in Banff with 2 hot tubs and area shuttle service
Banff Ptarmigan Inn features 2 hot tubs, a sauna, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include conference space, a business center, and a microwave in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Banff Caribou Lodge and Spa
  • Hot tub
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  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 2,986 reviews
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The price is $129
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Is a free cancellation option available at Banff Ptarmigan Inn?

Banff Ptarmigan Inn offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Banff Ptarmigan Inn?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Banff Ptarmigan Inn on Jan 8, 2026 start from $116.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Banff Ptarmigan Inn?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at Banff Ptarmigan Inn?

Yes, covered self parking is offered for free at the hotel.

Does Banff Ptarmigan Inn have a casino on the premises?

No, Banff Ptarmigan Inn doesn't have a casino.

Is there an indoor pool at Banff Ptarmigan Inn?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What do couples enjoy most about Banff Ptarmigan Inn?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Banff Ptarmigan Inn?

Yes, this hotel has 2 spa tubs.

Does Banff Ptarmigan Inn have a restaurant with a breakfast menu?

No, Banff Ptarmigan Inn doesn't have a restaurant that serves breakfast.

Does Banff Ptarmigan Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Ptarmigan Inn for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Banff Ptarmigan Inn?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Banff Ptarmigan Inn?

Yes, some guestrooms at Banff Ptarmigan Inn offer a balcony.

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1084 out of 1899 reviews
Rating 8 - Good. 520 out of 1899 reviews
Rating 6 - Okay. 193 out of 1899 reviews
Rating 4 - Poor. 59 out of 1899 reviews
Rating 2 - Terrible. 43 out of 1899 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN, La Canada Flintridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ptarmigan Inn is located in the heart of Banff main street area. We only stayed one night at the Inn after our Rocky Mountaineer experience before traveling on to Calgary. The hotel staff were friendly and welcoming. We loved the overall look of Ptarmigan Inn with its combination of traditional wood carvings and contemporary artwork. The full sized ski racer flying out of the wall above the elevators was very cool. The food at the restaurant was great with great service. The bison meatballs with pasta was very yummy. Our room was very comfortable and quiet. We would stay at Ptarmigan Inn next time we visit Banff and for a longer time instead of one night.
Stayed 1 night in Oct 2025

10/10 Excellent

Aydn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t go wrong - beautiful location, clean, great service
Stayed 4 nights in Jul 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Lighting was not good. Table was too small to actually work.
Stayed 1 night in Sep 2025

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Across the street from ROAM public transportation hub. Easy walking to restaurants, bars and shopping.
Stayed 3 nights in Sep 2025

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and accommodating. Great location to dining, shopping, and public transit.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant was great and fast for breakfast. Comfortable bed. Room was dark because lamps were small and only by the bed. Balcony overlooked a building with other balconies. Convenient to downtown Banff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place and Service
Stayed 1 night in Sep 2025

8/10 Good

Zafar, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that’s a short walk to the heart of downtown Banff. Friendly/helpful staff. Room was nice. A bit pricy, but I guess that’s to be expected from Banff in the summer!
Stayed 1 night in Aug 2025

10/10 Excellent

Linda, Lakewood

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom updated but rest of room needs renovations.
Stayed 2 nights in Sep 2025

2/10 Terrible

Vedant

Disliked: Staff & service, property conditions & facilities
I generally don’t leave a bad review but this hotel forced me to. Coffee machine not working, blankets smelled,
Stayed 2 nights in Sep 2025

10/10 Excellent

Edwin Ehrhardt

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent and room was very nice
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2025

6/10 Okay

Monica Lynne

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was ok. Great location, but it lacked touches that could have made it go from ok to good. The lighting in the room was terrible. Really dark. Little things such as being provided the extra supplies for the third person in the room when we asked were forgotten or a map of the area which was not available. However the staff were nice and the room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are right in town of Banff so all that the coty has to offer is right in walking distance. The restaurant was amazing and I highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great walkability, great staff and close to transportation
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Staff & service
Lack of lighting in rooms. Dilapidated elevators.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jondavid

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy accommodations located right in the heart of Banff Avenue, easy walking distance to shops and restaurants. Restaurant in the hotel serves a great breakfast sandwich
Stayed 2 nights in Sep 2025

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Ptarmigan was the perfect location for our stay in Banff. Easy access to downtown restaurants and shopping, providing transportation for the public buses and information on the area.
Stayed 6 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the location of this hotel! It is close to everything and right across the street from the Roam bus station. You are given free passes for the transit system during your stay. Parking is also so convenient. The rooms are pretty basic but nothing to complain about - comfortable beds and amazing water pressure in the shower! Very friendly staff. Prices in Banff are crazy everywhere. I thought the prices here were reasonable compared to others.
Stayed 2 nights in Sep 2025