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Aparthotel

Basecamp Suites Banff

2.5 star property
Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity

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Photo gallery for Basecamp Suites Banff

Outdoor spa tub
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Exterior
Apartment, 2 Bedrooms | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪11 min walk‬

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Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedroom

Apartment, 3 Bedroom | Living area

Apartment, 3 Bedroom

  • 1067 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 305 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 3-Bedroom Apartment

Superior 3-Bedroom Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Superior 3-Bedroom Apartment

  • 1194 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

About the neighborhood

Banff

Located in Downtown District, Basecamp Suites Banff is within a 5-minute walk of popular attractions such as Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This 21-room aparthotel has in-room conveniences like kitchens, dining areas, and refrigerators.
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What's nearby

  • Banff National Park Information Centre - 1 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.1 miles
  • Banff Centre for Arts and Creativity - 11 min walk - 0.6 miles
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.1 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles

Getting around

  • Banff Station - 5 min walk
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪Evelyn's Coffee Bar - ‬6 min walk
  • ‪BeaverTails - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬4 min walk

About this property

Basecamp Suites Banff

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
At Basecamp Suites Banff, guests have access to 2 hot tubs, free WiFi in public areas, and express check-in. Self parking is available for CAD 30.00 per day. Staff members can help with accommodation requests, and provide front-desk service during limited hours. This hot springs aparthotel also has express check-out.
Each apartment is heated and features a kitchen and space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker and an ironing board. Housekeeping is available on request.
2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (CAD 30 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping mall
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of CAD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 30.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Frequently asked questions

Is free cancellation available at Basecamp Suites Banff?

Basecamp Suites Banff offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What is there to do close to Basecamp Suites Banff?

This aparthotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Bow River. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Is there parking available at this aparthotel?

Yes, secured parking is offered for CAD 30.00 per day.

Does Basecamp Suites Banff have a casino on the premises?

No, Basecamp Suites Banff doesn't have a casino.

Is there an indoor pool at Basecamp Suites Banff?

No, this aparthotel doesn't have an indoor pool; however, there are 2 hot tubs.

What do couples enjoy most about Basecamp Suites Banff?

Couples staying at this aparthotel will value amenities like a kitchen, mountain views in some apartments, as well as a shopping mall.

Are there hot tubs at Basecamp Suites Banff?

Yes, guests can enjoy 2 spa tubs at this aparthotel.

Does Basecamp Suites Banff feature a restaurant that includes a breakfast menu?

No, Basecamp Suites Banff doesn't have a restaurant that serves breakfast.

Does Basecamp Suites Banff allow pets to stay for free?

No, pets aren't allowed at Basecamp Suites Banff though service animals are welcome.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Are there rooms with balconies at Basecamp Suites Banff?

No, at Basecamp Suites Banff, there aren't any apartments that list a balcony.

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 248 out of 343 reviews
Rating 8 - Good. 59 out of 343 reviews
Rating 6 - Okay. 23 out of 343 reviews
Rating 4 - Poor. 5 out of 343 reviews
Rating 2 - Terrible. 8 out of 343 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
No parking available for SUV’s and trucks. To pay for parking all day is $60.00 and not $30.00 that the front desk
Stayed 4 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! The room was so spacious, especially given we had a larger group.
Stayed 1 night in Mar 2025

10/10 Excellent

nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was great. Tight quarters but had everything you needed. It was new and very very clean and a great location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient check-in and a great location. A bit short on storage space if you have gear with you for adventuring in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Eloy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property located in the heart of Banff that’s cozy and clean. It’s located close to the SkiBig3 shuttle stop and has all food options available nearby (including a grocery and liquor store). Had a wonderful stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

Perfect location next to downtown Banff

Amazing to have a 2BD/2BA hotel so close to downtown Banff. We were within 2 minutes walking of a grocery store, liquor store, restaurants, ski shop, and coffee shop. Parking garage is attached to building so you don’t have to go outside. 2 hot tubs on the roof with amazing views!
Stayed 7 nights in Mar 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property was clean, efficient and in a VERY good location. The unit is VERY small! There is NO closet, no room for a suitcase in the bedroom and only ONE drawer in the entire apartment. Also, the parking is VERY convenient BUT there is a $30 per day charge. Just know in advance what you are getting.
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property is fantastic. Easy walk to the entire downtown area. Two coffee shops with breakfast items, a grocery store and a liquor store within a 2 minute walk. Also, easy to leave in your vehicle and head to Sunshine or Norquay. The pictures of the room are a little deceiving. They are accurate, but taken in a way to make the rooms look bigger than they are. There are no closets and it feels more like a hotel room than your typical two bedroom VRBO. It had some dishes and cooking pans, etc., but you shouldn't plan on making complex meals. They do supply coffee filters, coffee, tea, salt, pepper and an oil (not sure what kind). The parking garage next door was convenient, but it is $30 per day and only allows one entry/exit. You cannot leave and come back multiple times per day without paying the hourly rate. Their system was broken 5 out of the 7 days. We were told there was free parking at the train station but we never used it. Overall, the place is clean, well maintained, with relatively new furnishings, etc. I would stay there again if we returned to Banff.
Stayed 7 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort

DON’T STAY HERE if you have to use the pullout bed

My friends and I booked a 2 bedroom room that was advertised for 6 people total (2 beds & 1 sofa bed). The dishes all had a film on them upon touch (clearly not cleaned properly), but otherwise the room was nice and amenities were good too. When it came time to sleep it was a different story. We pulled out the sofa bed for our 5th guest and were astonished at what we saw. There were MUTIPLE hairs all over the mattress, I’m talking of all colours and sizes (obviously accumulated over time from multiple people) all over the mattress and the biggest stain on the mattress as well. It was absolutely disgusting and looked like it has never been cleaned never mind vacuumed. On top of that, the sheets for the sofa bed were also dirty and there was only a duvet cover and pillow with no case or sheets over it. I couldn’t believe how unsanitary it was. Our friend slept on the couch using the hot tub towels as a blanket as that felt like a cleaner option than the sofabed inside. After seeing the state of that bed, it made me question the cleanliness of the other rooms too and I honestly felt gross sleeping in my seemingly clean bed. If we had 2 guests that had to use that sofabed we honestly would have had to change hotels. I don’t know why Basecamp advertises that this room sleeps 6 when the sofabed is in that state. It is very disappointing considering the cost of the room. I’ve stayed at Basecamp resorts in Canmore several times and I know they have better standards than this
Stayed 1 night in Feb 2025

10/10 Excellent

Bailey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay! Modern, very spacious, great price and perfect location central Banff.
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Pilar

Liked: Cleanliness, room comfort
It was a great stay. My only suggestion is a much bigger sign at the front. Drive past it
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, property conditions & facilities
Très facile d’accès via stationnement. Proche de tout.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
I would stay here again it’s perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort

Great

Great location great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Ting

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2024

8/10 Good

Belinda

Traveled with family
Liked: Cleanliness, room comfort

Great location, fabulous hot tub, compact rooms

Overall we were happy with our Christmas stay at Basecamp Suites. Location is wonderful. Honestly you'd have a hard time beating it. It's next to the IGA and only a few minutes to walk to the meeting points for nearly all major tour companies (the high school and the train station). The hot tub was AMAZING and we were surprised to find that most nights we had it to ourselves. We definitely weren't expecting that kind of privacy on the week of Christmas. There were a few downsides - the beds were comfortable but something about the mattress was really hot. It was nearly like it was retaining body heat? It got to the point where my son had to sleep with the windows open (in December!) to cool down. They value privacy. We didn't really speak to anyone much during our visit. It's all remote check in, staff are there but are inside a separate glassed off room. It's not a bad thing necessarily but it definitely felt a little impersonal at times. When we did need assistance, staff were available pretty promptly by phone. Probably the biggest downside is that it is compact to the point of cramped at times. No bench space for makeup or toiletries much. Nowhere to keep luggage. With a whole family in the two bedroom apartment we were definitely tripping over things a bit. We had a great stay but there may be better options for the price. I'd still be open to staying elsewhere next time.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness
Good place to stay, parking is $30-50 per day though.
Stayed 1 night in Dec 2024