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Aparthotel

Basecamp Suites Banff

2.5 star property
Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity

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Photo gallery for Basecamp Suites Banff

Outdoor spa tub
Apartment, 2 Bedrooms | View from room
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Exterior
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Place, Banff National Park Information Centre
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 305 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, 3 Bedroom

Apartment, 3 Bedroom | Living area

Apartment, 3 Bedroom

  • 1067 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Superior 3-Bedroom Apartment

Superior 3-Bedroom Apartment | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Superior 3-Bedroom Apartment

  • 1194 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

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About the neighborhood

Banff

Located in Downtown District, Basecamp Suites Banff is within a 5-minute walk of popular attractions such as Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This 21-room aparthotel has in-room conveniences like kitchens, dining areas, and refrigerators.
View more Aparthotels in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 1 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.1 miles
  • Banff Centre for Arts and Creativity - 11 min walk - 0.6 miles
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.1 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles

Getting around

  • Banff Station - 5 min walk
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min walk
  • ‪Good Earth Coffeehouse - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Park Distillery + Restaurant - ‬4 min walk
  • ‪Bluebird Restaurant & Lobby Bar - ‬3 min walk

About this property

Basecamp Suites Banff

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
At Basecamp Suites Banff, guests have access to 2 hot tubs, free WiFi in public areas, and express check-in. Self parking is available for CAD 30.00 per day. Staff members can help with accommodation requests, and provide front-desk service during limited hours. This hot springs aparthotel also has express check-out.
Each apartment is heated and features a kitchen and space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker and an ironing board. Housekeeping is available on request.
2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (CAD 30 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping mall
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of CAD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 30.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Frequently asked questions

Is free cancellation available at Basecamp Suites Banff?

Basecamp Suites Banff offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What is there to do close to Basecamp Suites Banff?

This aparthotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Bow River. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at this aparthotel?

Yes, secured parking is offered for CAD 30.00 per day.

Does Basecamp Suites Banff have a casino on the premises?

No, Basecamp Suites Banff doesn't have a casino.

Is there an indoor pool at Basecamp Suites Banff?

No, this aparthotel doesn't have an indoor pool; however, there are 2 hot tubs.

What amenities will couples enjoy at Basecamp Suites Banff?

Couples staying at this aparthotel will value amenities like a kitchen, mountain views in some apartments, as well as a shopping mall.

Are there hot tubs at Basecamp Suites Banff?

Yes, this aparthotel has 2 spa tubs.

Does Basecamp Suites Banff feature a restaurant that includes a breakfast menu?

No, Basecamp Suites Banff doesn't have a restaurant that serves breakfast.

Does Basecamp Suites Banff allow pets to stay for free?

No, pets aren't allowed at Basecamp Suites Banff though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Are there rooms with balconies that I can book at Basecamp Suites Banff?

No, you won't find apartments with balconies at Basecamp Suites Banff.

Reviews

Basecamp Suites Banff Reviews

9.2

Wonderful

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 273 out of 378 reviews
Rating 8 - Good. 67 out of 378 reviews
Rating 6 - Okay. 23 out of 378 reviews
Rating 4 - Poor. 7 out of 378 reviews
Rating 2 - Terrible. 8 out of 378 reviews

Reviews

10/10 Excellent

Claude

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, the Units are exceptionally clean and YES we will stay here again the next time our travels take us to Banff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Basecamp Suites Banff was a perfect place to stay for our family of 5. The suite was very clean, in walking distance to amenities and shopping. Beds were comfortable and the suite had a nice deep tub/shower. Overall, we can’t wait to go back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort

great location in Banff

We enjoyed the location in downtown Banff, close to shops, a market, and public transit stops. Parking was $35 a day, which was pricey and difficult to park a large SUV. We also enjoyed the kitchen and space with the living room and table.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jixin

Stayed 3 nights in Jul 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic! We could walk anywhere in downtown Banff quickly. Grocery is right next door. We appreciated the fully equipped kitchen so we could prepare our own breakfast and lunch. The suite was clean and modern. We loved it and would recommend it to anyone!
Stayed 7 nights in Jul 2025

10/10 Excellent

Samuel CZ

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it!
Stayed 1 night in Jul 2025

10/10 Excellent

NYREE

Stayed 5 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness
Great location Helpful staff clean accommodations
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Navroop

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Ashok

Traveled with family
Liked: Amenities
lovely location. views were beautiful. rooms were tiny. bathrooms esp one shower was leaking and not working properly. poor communication about use of spa on the roof and undisclosed rules. manager downstairs not available to speak to clarify.
Stayed 2 nights in Jun 2025

10/10 Excellent

ILdar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Jennica

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs!!!! And when we got ready for bed there was hairs all over the bedding! I messaged the manager and no response. Also there is a train right outside that the horn blows every three hours 11pm, 2am and then around 6am. The next morning my sister stepped in puke that was right down the street. Parking is 30 dollars a day. The hot tub is in a parking lot. The only good thing is location but do you really want to chance it if you get bugs lol!
Stayed 3 nights in May 2025

10/10 Excellent

Rogelio Jr, Edmonton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to everything.
Stayed 1 night in May 2025

8/10 Good

Brehon, Newark

Stayed 2 nights in May 2025

10/10 Excellent

Nandu, Kenton

Stayed 5 nights in May 2025

10/10 Excellent

Taury

Stayed 2 nights in May 2025

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was an issue for us. The rate for a 24 hour period was ok, however there was no in and out privileges which made it overly expensive if you wanted to go out several times a day. Hotel needs to make arrangements with parkade owners for hotel guests to have in and out privileges. Also no handicap parking near hotel entrances from the parkade. The accommodations themselves were excellent.
Stayed 4 nights in May 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room clean and new. Full kitchen and comfortable bed. Noisy outside our window early both mornings. Parking is $30 a day or $8 per hour with no in/out privileges.
Stayed 2 nights in May 2025

10/10 Excellent

andrii

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Mixed experience at Basecamp

Positives: spacious interior and good location Negatives: no service at all; no help to answer questions or provide amenities during the stay. Everything is self service Do not expect any service. There is no cleaning during your stay, no periodic takeout of trash, no refill of towels. There is no front desk help. There is someone sitting at the front desk during work hours, but she will not assist you with luggage, or help you open the door, or answer any questions outside of what’s available in the website FAQ. There is no real amenities, not even one set of bottled waters to start, no refill of tea bags or coffee, which is very disappointing. The jacuzzi photos are misleading. It’s next to the rooftop parking lot. Also it wasn’t heated by the time we tried to use it at 7pm.
Stayed 2 nights in May 2025

8/10 Good

Jessie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the suite. Perfect for families.
Stayed 3 nights in May 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
We enjoy our stay here. We highly recommemd this place. Hopefully there is a regular pool for the children to enjoy. Thank you so much!
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, room comfort

Relaxing

Friends first time in Banff
Stayed 1 night in Apr 2025

10/10 Excellent

Tanvir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay and overall it was great…
Stayed 2 nights in May 2025