Because of the Covid- pool was closed and no breakfast- jus a bag. I’m ok with that but if u r going to be open during the pandemic- u should offer all services and use social distancing and clean jus as u do the rooms! We planned this trip knowing u would have the pool and breakfast available- and both were not- U should definitely add it to your website- But again- If you’re going to remain open during a pandemic you should just make allowances for everything and use extra precaution- I work in the medical field and I’ve been working since day one of this pandemic and we just have been using extra Precautions and we make it work!! If you’re that uncomfortable about it that’s fine but your hotel then should remain closed— all of it:((
The purpose of me booking a room here was to enjoy the amenities this hotel offers, The pool/Jacuzzi and Breakfast services was closed due to the Pandemic, I I completely understand the need for restricting certain things but It would’ve been nice if I were informed this prior to my payment. I still payed full price despite getting half the service. Will not recommend
Staff really friendly and helpful. Room was very spacious and very clean. Overall, excellent experience!
It was close enough to airport and city....so location was good
AC broke. bathroom light broke. terrible noise. called frontdesk 3 times to resolve. didnt quiet down until 2am. and they charge $8 to park in the parking lot! dont go here!
Nice room, great breakfast. It takes a little longer time to check in because no body at front desk for a while.
Very nice staff. Good food. Nice stay. Clean and kept up well by cleaning staff
nicely decorated, small things that I didn't expect like paper plates and utensil packages in the microwave :-)
Close to airport. Clean rooms and really comfortable bed.
The experience was wonderful, the children love the pool and the hot tub.
Wonderful hotel! We stayed two nights. Breakfast was great. Staff was right there to refill anything needing it, they kept it clean and were very friendly. The pool was a little small but was great for our family. The kids loved it! We walked to dinner the first night, nice breeze and close to a few restaurants. It was easy to get on/off major roads to attractions downtown. We'll stay here again if we visit!
Dated...dirty..will Never Ever return. staff and manager was very nice ....but I'm guessing it's not a chain...but private owned. Horrible pictures worth a thousand words... and oh yeah ROACHES!!
Friendly staff, comfortable room, tasty breakfast. I deflationary go back to this hotel
Springhill Suites BWI Airport by Marriott places you within a 15-minute drive of popular attractions such as Arundel Mills Mall and Oriole Park at Camden Yards. This 133-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay. This hotel has a restaurant where you can enjoy a bite to eat.
The 133 accommodations feature kitchenettes and space to spread out with living rooms. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls.
Guests staying at Springhill Suites BWI Airport by Marriott enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.
Because of the Covid- pool was closed and no breakfast- jus a bag. I’m ok with that but if u r going to be open during the pandemic- u should offer all services and use social distancing and clean jus as u do the rooms! We planned this trip knowing u would have the pool and breakfast available- and both were not- U should definitely add it to your website- But again- If you’re going to remain open during a pandemic you should just make allowances for everything and use extra precaution- I work in the medical field and I’ve been working since day one of this pandemic and we just have been using extra Precautions and we make it work!! If you’re that uncomfortable about it that’s fine but your hotel then should remain closed— all of it:((
Mr. Andrews, Thank you for staying with us. We appreciate you taking the time to evaluate our property. I do apologize certain things were closed or altered for the stay to make it not as enjoyable but those adjustments were made in hopes of doing our part to help keep the spread of this virus down. Now that the County is in a state of reopening we are hoping this will change soon. We hope the next time you stay with us those features will be back up and running.
The purpose of me booking a room here was to enjoy the amenities this hotel offers, The pool/Jacuzzi and Breakfast services was closed due to the Pandemic, I I completely understand the need for restricting certain things but It would’ve been nice if I were informed this prior to my payment. I still payed full price despite getting half the service. Will not recommend
Staff really friendly and helpful. Room was very spacious and very clean. Overall, excellent experience!
It was close enough to airport and city....so location was good
AC broke. bathroom light broke. terrible noise. called frontdesk 3 times to resolve. didnt quiet down until 2am. and they charge $8 to park in the parking lot! dont go here!
Thank you for taking the time to acknowledge and rate your stay with our hotel! We are glad you had a great stay and hope you come to visit us again!