Deluxe Suite
from $100
Springhill Suites BWI Airport by Marriott
3.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 38 reviews
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Recent guest reviews
I ended up booking this hotel by mistake while I was trying to book the one on Arundel Mills which I loved. When I got here, the staff were very pleasant and helpful and took good care of me. The facility seems to be a new construction and is very nice and clean. I only stayed one night and left early in the morning so didn't get a lot of interaction with people. The carpets and beds were well kept and the breakfast was great too. The only problem was the location, which while is just a few minutes from the airport and the rental car terminal, but has nothing to do and is extremely boring even for a business traveler like myself. Over all though, it's a very good hotel and I would recommend it to people travelling for business.
Clean, Friendly and Breakfast, for a very good price. Close to any Baltimore sight you plan to see as well as BWI. I would stay here again.
According to the email that Orbitz sent, we are guaranteed for a late arrival. We decided to to check-in after dinner. When we arrived at the hotel, we were told that they don't rooms anymore and was blaming orbitz about the incident. I don't really get this because I already paid in full!... If I didn't show up, I would not get a refund. They should have even called before giving our room away for the fact that I already paid in full. I am pregnant and there is NO WAY that it would be an convenience to transfer even the recommended hotel is a couple of blocks away. I even booked a couple of weeks in advance for Springhill because they are newer than most Marriot chains. VERY, VERY DISAPPOINTED
The hotel overall isn't terrible but we were placed in a handicapped room that I didn't book. I didn't complain because the front desk person was not very friendly or welcoming and I didn't want to speak with her again. The next morning I went to shower and the shower was unusable. being a handicapped room, the shower head was adjustable but didn't stay up. So I could have showered but only sitting down. With all the hotels in the area, they don't really leave you wanting to come back.
Just a quick stay. Hotel is adequate and clean. Close to airport and shuttle is dependable.
This was a wonderful hotel with easy access to many restaurants and the airport. The highway access it direct and only a few minutes away.
Business trip, easy freeway access, comfortable work space to work in.
Great price and beautiful and spacious room. The hotel would be better if there was a bar/restaurant in the hotel.
Every staff member was friendly and helpful, always greeting us with a smile .
The hotel staff were very pleasant and made us feel very welcome. Love the room and we really had a great night.
I'm very Pleased with my stay, will def be coming back!
Overall I liked the hotel. I stayed here just one night to catch my early morning flight. Shuttle starts at 4 am. They have a pool which looked good though I didn't use it. Breakfast was basic but tasty. Plenty of parking was available.
Me and my spouse needed a day to getaway this was the perfect. The jacuzzi made our day and night we were very relaxed and at ease. the way the room was set up made for a homely comfortable vibe. the bed was amazing. the breakfast in the mmorning was also very good but the sausage looked alittle under cooked. Everything else was absolutly perfect! thank you very much!!
Suite afforded needed space and amenities to work effectively. Breakfast was good. Staff friendly. Gym adequate. Would stay again.
People very helpful. Bed was very comfortable. Shuttle very convenient.
Great staff! I had to ask for a few things and they were well mannered, accomodating when possible, and provided us with great service. But... The room had dirty fan blades, dust on a few items in the room, bathtub needs a deep cleaning. The room itself was standard in its look and feel. One night they ran out of extra bed sheets (sofa bed). The pool area was great, however one of the life guards needed to clamp down on the family that brought 5+ kids who thought they were at their home and not at the Marriott. The noise level was ridiculous and the kids were being kids (lack of parenting) so the life guard should have stepped in and addressed this with that parent. The breakfeast was great, however they close too early on the weekends.
This hotel was wonderful! I had a wonderful stay while seeing my friend. The hotel was pretty and the staff was really sweet. The shuttle broke down the morning i needed to get to the airport but they had another hotel pick me up right on time! The breakfest could actully be called that there and had many good things to eat. Plus there is many good places to eat at near by and a good list that the shuttle will take you to so that you dont have to call a cab. The room was perfect for a short stay or even if you are going to stay awhile.
My family and I needed a hotel near BWI after a week long stay at Ocean City. Our flight was leaving at 615am for the West coast and the Springhill Marriott was in an ideal location to get us to the airport quickly. The staff was very courteous and the complimentary shuttle that picked me up from the rental car location was great. The room was comfortable for a family of five and we even ordered take out pizza that was delivered to the room.
The suite we had was not as open as I would have liked, the floorplan was a bit choppy but overall the room was nice and clean. The staff was very curteous and helpful. I thought driving to the harbor would be a headache but it wasn't. It didn't take long to get there and there's plenty of parking when you do. I was disappointed to find that this was a non-smoking facility (for my guest) but I would definitely stay there again.
Good experiencewe had a god stay. We would stay again.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Springhill Suites BWI Airport by Marriott places you within a 15-minute drive of popular attractions such as M&T Bank Stadium and Oriole Park at Camden Yards. This 133-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's near the airport and also within a 15-minute drive of B&O Railroad Museum.
Dining
Free buffet breakfast is included with your stay.
Rooms
All 133 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.
Property features
At Springhill Suites BWI Airport by Marriott, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 3 meeting rooms.
Guest reviews for Springhill Suites BWI Airport by Marriott
nice place for a quick business trip
Everyone
I ended up booking this hotel by mistake while I was trying to book the one on Arundel Mills which I loved. When I got here, the staff were very pleasant and helpful and took good care of me. The facility seems to be a new construction and is very nice and clean. I only stayed one night and left early in the morning so didn't get a lot of interaction with people. The carpets and beds were well kept and the breakfast was great too. The only problem was the location, which while is just a few minutes from the airport and the rental car terminal, but has nothing to do and is extremely boring even for a business traveler like myself. Over all though, it's a very good hotel and I would recommend it to people travelling for business.
good location at reasonable price
Everyone
Clean, Friendly and Breakfast, for a very good price. Close to any Baltimore sight you plan to see as well as BWI. I would stay here again.
they gave our room to someone else...
Everyone
According to the email that Orbitz sent, we are guaranteed for a late arrival. We decided to to check-in after dinner. When we arrived at the hotel, we were told that they don't rooms anymore and was blaming orbitz about the incident. I don't really get this because I already paid in full!... If I didn't show up, I would not get a refund. They should have even called before giving our room away for the fact that I already paid in full. I am pregnant and there is NO WAY that it would be an convenience to transfer even the recommended hotel is a couple of blocks away. I even booked a couple of weeks in advance for Springhill because they are newer than most Marriot chains. VERY, VERY DISAPPOINTED
Review comment
Leon responded on Sep 14, 2016
Dear Maria, Thank you for your comments. I do apologize for any issues with your reservation. We do our best to accommodate all guests but there can be very rare situations when the hotel is oversold. I do apologize for not having your room available for you at check-in and we w ill do our best to make sure these situations are limited moving forward. Sincerely, Leon - GM
Everyone
The hotel overall isn't terrible but we were placed in a handicapped room that I didn't book. I didn't complain because the front desk person was not very friendly or welcoming and I didn't want to speak with her again. The next morning I went to shower and the shower was unusable. being a handicapped room, the shower head was adjustable but didn't stay up. So I could have showered but only sitting down. With all the hotels in the area, they don't really leave you wanting to come back.
Review comment
Leon responded on Jun 21, 2016
Dear Sean, Thank you for your comments. I do apologize for placing you in an accessible room. We try our best to honor all room type requests, but there are situations when that is not always possible. I have shared your feedback with our front office team so that we can do our best to make sure this does not occur again in the future. Sincerely, Leon - GM
close to airport
Everyone
Just a quick stay. Hotel is adequate and clean. Close to airport and shuttle is dependable.
Review comment
Leon responded on Oct 27, 2016
Dear Guest, Thank you for your comments. I am pleased you had an enjoyable stay with us. We look forward to hosting you again in the future. Sincerely, Leon - GM
business trip
BusinessTravelers
This was a wonderful hotel with easy access to many restaurants and the airport. The highway access it direct and only a few minutes away.
great hotel for business trip.
BusinessTravelers
Business trip, easy freeway access, comfortable work space to work in.
great overnight stay by airport
GetawayWithFriends
Great price and beautiful and spacious room. The hotel would be better if there was a bar/restaurant in the hotel.
a+ hospitality
GetawayWithFriends
Every staff member was friendly and helpful, always greeting us with a smile .
easter weekend getaway
Families
The hotel staff were very pleasant and made us feel very welcome. Love the room and we really had a great night.
Dear Salman, Thank you for your comments. I am pleased you had an enjoyable experience with us and we look forward to hosting you again in the future. Sincerely, Crystal - GM