hotel is conveniently close to airport with 24hour shuttle to airport. Room is pleasant and location is quite. Staff is pleasant. But the heater fan is a bit noisy to sleep with ...
I enjoyed my stay. The room was very clean and the people was nice.
Great space, staff and room
Even with an already checked-in room it took the staff three (3) attempts to get me into the right room, including once sending me into a room that already had guests! Can you imagine the embarrassment when you walk in to someone else’s room, especially when they are handicapped and in the middle of changing?!? People get shot for less…
For my one night stay it was very peaceful and clean. Coming in it did look like it was going to be busy but it was actually fast check in.
They did not clean my room everyday. When I went down to speak on it they told me that the only clean rooms every 3 days which is ridiculous why would I want to pay search amount of money for someone to clean my room every 3 days. When I ask what am I supposed to do wash my face the next day with the same tile that I wash my butt with the day before they told me yes I do it. Which is absolutely ridiculous that you can supply tiles on a daily basis. If you drink coffee and you drink your coffee on the first day that's in the wrong what do you do wait until the fourth day to get more that makes no sense to me. When asking for a cookie I was told we have all the customers coming in you'll have to wait until they come. Which also makes no sense who's to say I'm going to want a cookie later or that I'm even going to be in the hotel later you ask for things when you need them. Really don't know if I'll ever return to that DoubleTree
great cold air conditioning
So convenient for pre or post Bwi flights 24 hours free shuttle and excellent parking prices,restaurant, bar, etc.. All including wonderful comfy Bedroom and bathroom
The staff was amazingly helpful withworking on several mishaps with my booking. I wish the beds had been queen size - not doubles!! I thought I had booked a a king bed with pull out couch so sleeping was uncomfortable for 3 people in 2 double beds. Long term Parking was separate & had to be booked & paid with another online company. It was expensive & I thought it was included. I had to go to another hotel for long term parkingwith Way.com. But the other hotel shuttle to airport was not running due to Covid even though the website said they did. My flight left in 2 hours so we were late because of waiting for Uber to give us a ride. We had no time for food & coffee because of this misinformation b4 our 4 1/2 hr early morning flight to the West coast. I hope my car is there when I get back. I’ll have to take another Uber ride for the return. All inall I only saved $25 by parking at another hotel. At least my kids got to use the pool.
So this property could use some updating. Our lights in our room kept flickering. We couldn’t use one outlet on the lamp because every time we moved on the bed, the light would short out and stop charging our device. I don’t know if it was because we were staying during a holiday weekend but parking was horrible!! If you came back after 8pm you were bound to create your own parking spot. Some folks were parking on no parking zones or somewhere on the side
Trash in hallways outside everyone’s door. Bathtub in room was rundown and had leaky faucets. Bed wasn’t super comfortable. This may be a doubletree in name, but it’s rundown compared to others.
The room was clean,but the staff was not very welcoming. I felt like they were acting like robots. I also experienced noise disturbances during my stay at night. My husband and I were celebrating our 7th year anniversary. Our weekend was interrupted with all the noise coming from the room next door. It seemed that they were unattended children in the next room that were banging on our door and yelling throughout the hallways at night. I brought this to the staff 3 times during our stay and nothing was resolved. I checked out and mentioned it again to the front desk, but she replied"I dont see anything in the comments. " Then proceed to process the check out. I felt like ,I wasted my money and my experience was of no concern to them. Definitely would not recommend.
The check-in clerk was very friendly. I appreciated the 24-hour shuttle.
Great stay! Thanks, Nico for the warm welcome. All of the staff we encountered were genuinely nice people. The beds were so comfy! Love the Hilton Lysol clean spaces. Will be back!
Close to the airport. Room was clean, bed was comfortable. Airport shuttle was prompt. Got it on a great deal and was scared there would be a catch but it was the usual high standard you expect. And their on site restaurant stays open late so you can grab a late meal
Service was awesome, check in was a breeze. There was a bit of confusion on the airport shuttle pickup, but it was quickly resolved. Daughter and wife were very pleased with the room It was clean and felt very safe. Thank you.
DoubleTree Hotel Baltimore - BWI Airport places you within a 15-minute drive of popular attractions such as Oriole Park at Camden Yards and M&T Bank Stadium. This 260-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.
All 260 rooms feature MP3 docks, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, safes, and phones.
At DoubleTree Hotel Baltimore - BWI Airport, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and free newspapers.
hotel is conveniently close to airport with 24hour shuttle to airport. Room is pleasant and location is quite. Staff is pleasant. But the heater fan is a bit noisy to sleep with ...
I enjoyed my stay. The room was very clean and the people was nice.
Great space, staff and room
Even with an already checked-in room it took the staff three (3) attempts to get me into the right room, including once sending me into a room that already had guests! Can you imagine the embarrassment when you walk in to someone else’s room, especially when they are handicapped and in the middle of changing?!? People get shot for less…
For my one night stay it was very peaceful and clean. Coming in it did look like it was going to be busy but it was actually fast check in.
They did not clean my room everyday. When I went down to speak on it they told me that the only clean rooms every 3 days which is ridiculous why would I want to pay search amount of money for someone to clean my room every 3 days. When I ask what am I supposed to do wash my face the next day with the same tile that I wash my butt with the day before they told me yes I do it. Which is absolutely ridiculous that you can supply tiles on a daily basis. If you drink coffee and you drink your coffee on the first day that's in the wrong what do you do wait until the fourth day to get more that makes no sense to me. When asking for a cookie I was told we have all the customers coming in you'll have to wait until they come. Which also makes no sense who's to say I'm going to want a cookie later or that I'm even going to be in the hotel later you ask for things when you need them. Really don't know if I'll ever return to that DoubleTree
great cold air conditioning
So convenient for pre or post Bwi flights 24 hours free shuttle and excellent parking prices,restaurant, bar, etc.. All including wonderful comfy Bedroom and bathroom
The staff was amazingly helpful withworking on several mishaps with my booking. I wish the beds had been queen size - not doubles!! I thought I had booked a a king bed with pull out couch so sleeping was uncomfortable for 3 people in 2 double beds. Long term Parking was separate & had to be booked & paid with another online company. It was expensive & I thought it was included. I had to go to another hotel for long term parkingwith Way.com. But the other hotel shuttle to airport was not running due to Covid even though the website said they did. My flight left in 2 hours so we were late because of waiting for Uber to give us a ride. We had no time for food & coffee because of this misinformation b4 our 4 1/2 hr early morning flight to the West coast. I hope my car is there when I get back. I’ll have to take another Uber ride for the return. All inall I only saved $25 by parking at another hotel. At least my kids got to use the pool.
