Service was awesome, check in was a breeze. There was a bit of confusion on the airport shuttle pickup, but it was quickly resolved. Daughter and wife were very pleased with the room It was clean and felt very safe. Thank you.
I needed a handicap room for my elderly aunt. We booked through a third party site (orbitz), and then called the hotel directly and requested a handicap room. when I checked inThe front desk told me that sincey reservation was through 3rd party that my requests aren’t priority and there were no additional handicap rooms, even though I called to confirm I was going to get a handicap room for my elderly aunt (who ended up not being able to take a howler.) I am very disappointed, if I would’ve known she wasn’t going to be able to get a handicap room I wouldn’t have booked here. After speaking with the manager she was very sweet and was willing to do what she could but unfortunately at that point it was too late.
The Doubletree first of all told me that the shuttle would take between 10-14 minutes to pick us up from the airport. We waited out in the cold for 15 minutes and called again to make sure that we were at the right stop. I was then told that am airline crew had needed to be picked up and thstcthe driver would be sent immediately. He said it would take about 10 minutes. After another 15 minutes passed by, with us waiting out in the rain and cold, I called again and was told that the driver had gone on a break; but that he would be topick us up in 10-14 minutes! We were lied to on the original calls! Then the driver eventually show up with a load of frustrated passengers and we got to the airport hotel. We arrived at the front desk only to wait. One man beside us stood for a long time; the lady who started to serve me was asked by the other agent to help her so she left me (without saying a word( and stood trying to solve the issue with the other man. Then both hotel staff left the front desk and went to a back room. After several minutes, the nan behind me jumped the line; went to the back room and spoke with them. He was then given a room key, and left for his room. I was still waiting. Then I heard that Doubletree had oversold rooms! It took awhile longer for them to arrange for us to be put up In another hotel. We were shuttled over. It was a rather surreal experience and not one I would have expected from this chain. They did solve everything but it took too long..
Nice hotel, clean. Room much bigger than expected -sitting area was not crowded into bed. Small bar in lobby where people were ordering food after 8 pm. Looked good, but we'd already eaten before getting to hotel so didn't try. Hotel perfect price/location for flights at BWI. We had 630 am flight so stayed over. Left our car there for the week through the Global Air Parking. (Don;t need to stay at hotel to use the Parking) Will definitely stay there again.
Excellent place to stay! Would recommend to anyone.
Great hotel next to the airport. Convenient shuttle. Room was comfy and clean.
Right by the airport. Good shuttle. Room was large and clean. Would recommend!
This hotel is very convenient to BWI airport, and provided a free shuttle from the airport to the hotel, and from the hotel to the Amtrak station the following morning. I booked a room so as to include the full breakfast, which was a good breakfast and a good deal. The room was quiet, comfortable, and clean. Really picky people will find the facilities just a bit dated, but everything else about the hotel and the stay made it fully worth the price -- a solid deal.
Great experience but they need more parking space. I will certainly stay again when in town. Clean and decent
I had a reservation for 3 nights that is March 1st to march4th and I missed my flight from SFO due to bad weather and came to hotel the next day. The Hotel management didn’t allow me to checkin the next day dude to price change for the room. This is totally ridiculous. I paid for all the 3 nights and didn’t get any refund back at all.
The hotel is starting to show wear. The room smelled bad---musty. The bathroom is super small with NO counter space. One morning my family and I slept in after being out late. Housekeeping pulled in and rattled our door 5-6 times before I finally got up and told them to stop. There is no complimentary breakfast. The buffet was $17! Nicer, newer hotels are right near the DoubleTree. Choose one of those.
parking for trip was great price! beds were comfortable
Convenient for staying the night before an early flight.
Pleasant and friendly. That is it if I am to complete evaluation.
The Double Tree is located very close to BWI, and yet we did not notice jets sounds while in our room. Motel is clean, nice rooms, and a good bar area if you need to kill some time. The only negative is a small one; the tap water is about the worst tasting water I have ever experienced. Do yourself a favor and have some bottled water along. Other than that, a very satisfactory experience.
Stayed one night before leaving for a trip. Friendly staff and nice room. Not dirty, but could have been a little cleaner. The cookie at check-in was really yummy!
DoubleTree Hotel Baltimore - BWI Airport places you within a 15-minute drive of popular attractions such as M&T Bank Stadium and Oriole Park at Camden Yards. This 260-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.
All 260 rooms feature MP3 docks, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, safes, and phones.
At DoubleTree Hotel Baltimore - BWI Airport, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.
Service was awesome, check in was a breeze. There was a bit of confusion on the airport shuttle pickup, but it was quickly resolved. Daughter and wife were very pleased with the room It was clean and felt very safe. Thank you.
I needed a handicap room for my elderly aunt. We booked through a third party site (orbitz), and then called the hotel directly and requested a handicap room. when I checked inThe front desk told me that sincey reservation was through 3rd party that my requests aren’t priority and there were no additional handicap rooms, even though I called to confirm I was going to get a handicap room for my elderly aunt (who ended up not being able to take a howler.) I am very disappointed, if I would’ve known she wasn’t going to be able to get a handicap room I wouldn’t have booked here. After speaking with the manager she was very sweet and was willing to do what she could but unfortunately at that point it was too late.
The Doubletree first of all told me that the shuttle would take between 10-14 minutes to pick us up from the airport. We waited out in the cold for 15 minutes and called again to make sure that we were at the right stop. I was then told that am airline crew had needed to be picked up and thstcthe driver would be sent immediately. He said it would take about 10 minutes. After another 15 minutes passed by, with us waiting out in the rain and cold, I called again and was told that the driver had gone on a break; but that he would be topick us up in 10-14 minutes! We were lied to on the original calls! Then the driver eventually show up with a load of frustrated passengers and we got to the airport hotel. We arrived at the front desk only to wait. One man beside us stood for a long time; the lady who started to serve me was asked by the other agent to help her so she left me (without saying a word( and stood trying to solve the issue with the other man. Then both hotel staff left the front desk and went to a back room. After several minutes, the nan behind me jumped the line; went to the back room and spoke with them. He was then given a room key, and left for his room. I was still waiting. Then I heard that Doubletree had oversold rooms! It took awhile longer for them to arrange for us to be put up In another hotel. We were shuttled over. It was a rather surreal experience and not one I would have expected from this chain. They did solve everything but it took too long..
Nice hotel, clean. Room much bigger than expected -sitting area was not crowded into bed. Small bar in lobby where people were ordering food after 8 pm. Looked good, but we'd already eaten before getting to hotel so didn't try. Hotel perfect price/location for flights at BWI. We had 630 am flight so stayed over. Left our car there for the week through the Global Air Parking. (Don;t need to stay at hotel to use the Parking) Will definitely stay there again.
Excellent place to stay! Would recommend to anyone.
Great hotel next to the airport. Convenient shuttle. Room was comfy and clean.
