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The Westin Los Angeles Airport

4.0 out of 5.0

Recent guest reviews

I don't think a normal hotel room is worth $200.00 a night. It was clean, it is an older hotel. The kids had a good time in the pool and the workout room was nice.

My stay was short and sweet Thank you to the Entire Westin Staff

Room smelled like an ashtray sprayed with Lysol. Opened up the tiny awning window all night and still smelled next day. Dried bloodstains on bathroom ceiling and floor. Hallway carpets buckled. Also charge $$ for parking.

Booked a 3-day stay through Orbitz and selected the price that includes breakfast! Guess what, the hotel didn't honor. They said, Orbitz normally disguises the price and there was a Gift Card to use it toward breakfast. This was only one-third the value of breakfast! Beware.

Too horrible to mention. I will never ever stay at Westin again!

Friendly staff, convenient to air port. No problem getting very late check in, and a later check out time. Clean and comfortable but hotel is starting to show some age; loose wall paper, dull bathroom fixtures, though an excellent shower system with both hand held spray and large rain type fixture above. Plenty of toiletries and fresh towels. Always leave a tip for the maids, goes a long way. Nice restaurant on premises and very nice people serving there.

It is nice hotel if you have to go to airport inearly morning Shuttle bus is availabke The staffs are friendly and helpful

Check in was a long wait. Front desk staff was indifferent. I was happy I was only in for the one night.

Good location and customer service. Checked in post midnight and find it hard to locate and turn on some of the lights and AC

Great stay. Supportive staff. Very close to the airport.

Arrived late at night. Very slow check in. Front desk saff were tired.

there were no food after 12 o'clock midnight disappointing when you come on a Night flight I don't think I will return to the hotel

Best option at LAX clean and well situated just at The airport

Everything was OK, except the food quality is terrible, especially breakfast

This hotel is very close to the airport. It's comfortable and quiet. Not a sound from the planes landing or taking off, although we can see them from the room. Shuttle is convenient. Stayed for one night only but had a good rest

The overall hotel was great. But the hotel and especially the rooms seem dated. For some strange reason our hotel room was very stuffy.

I recommend for business travelers and families. Nice hotel

Rooms are old and not that clean. Housekeeping was not thorough and left the room messy. Our first room was room 1570 and it was miserable because of the airport noise. We did not get to sleep until around 4:00 AM when the planes stopped taking off.

Room was nice. Staff is nice. But restaurant too expensive for the food served. Internet should have no charge.

5400 W Century Blvd Los Angeles CA

Room options

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Executive Room, 2 Double Beds

Full 2 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for The Westin Los Angeles Airport

Everyone (37) Business (113) Couples (85) Family (55) Friends (13) Other (53)
3

just another hotel

Everyone

I don't think a normal hotel room is worth $200.00 a night. It was clean, it is an older hotel. The kids had a good time in the pool and the workout room was nice.

By on Apr 24, 2017

Review comment responded on Apr 26, 2017

We appreciate your valuable feedback and glad that you chose to stay with us. We apologize that your experience was inconsistent as we look into improving this with our new renovations this year. We are constantly committed to improving our guest’s overall experiences and hope to improve upon this experience during your next stay.

5

nice and comfortable

Everyone

My stay was short and sweet Thank you to the Entire Westin Staff

By on Apr 20, 2017

Review comment responded on Apr 22, 2017

Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!

2

too much $$$ for a roadside motel type experience

Everyone

Room smelled like an ashtray sprayed with Lysol. Opened up the tiny awning window all night and still smelled next day. Dried bloodstains on bathroom ceiling and floor. Hallway carpets buckled. Also charge $$ for parking.

By , from ca on Apr 20, 2017

4

orbitz price may be misleading

Everyone

Booked a 3-day stay through Orbitz and selected the price that includes breakfast! Guess what, the hotel didn't honor. They said, Orbitz normally disguises the price and there was a Gift Card to use it toward breakfast. This was only one-third the value of breakfast! Beware.

By , from Denver, CO on Mar 22, 2017

Review comment responded on Mar 26, 2017

We appreciate your valuable feedback and glad that you chose to stay with us. We apologize that your experience was inconsistent as we look into improving this. We honor most coupon deals coming from Orbitz and will bring this review up to management. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

1

total rip off. never stay here!

Everyone

Too horrible to mention. I will never ever stay at Westin again!

By , from Los Angeles on Mar 4, 2017

Review comment responded on Mar 12, 2017

Thank you for taking the time to share your feedback regarding your recent stay with us. We apologize that your time with us did not meet your expectations. While it is never pleasant to receive bad news from our guests, it is through your honest feedback that we are able to identify and correct our services. We hope that you found some other aspects of our hotel to enjoy and hope to have the chance to improve upon this experience for you on your next stay.

4

nice hotel, close to airport. clean, comfortable.

Everyone

Friendly staff, convenient to air port. No problem getting very late check in, and a later check out time. Clean and comfortable but hotel is starting to show some age; loose wall paper, dull bathroom fixtures, though an excellent shower system with both hand held spray and large rain type fixture above. Plenty of toiletries and fresh towels. Always leave a tip for the maids, goes a long way. Nice restaurant on premises and very nice people serving there.

By on Dec 30, 2016

Review comment responded on Jan 31, 2017

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

3

nice hotel closed to the airport

Everyone

It is nice hotel if you have to go to airport inearly morning Shuttle bus is availabke The staffs are friendly and helpful

By on Dec 22, 2016

Review comment responded on Mar 12, 2017

We appreciate your valuable feedback and glad that you chose to stay with us. We apologize that your experience was inconsistent as we look into improving this. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

3

ok- not bad not great

Everyone

Check in was a long wait. Front desk staff was indifferent. I was happy I was only in for the one night.

By on Dec 16, 2016

Review comment responded on Mar 12, 2017

We appreciate your valuable feedback and glad that you chose to stay with us. We apologize that your experience was inconsistent as we look into improving this. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

4
Everyone

Good location and customer service. Checked in post midnight and find it hard to locate and turn on some of the lights and AC

By on Nov 29, 2016

Review comment responded on Mar 12, 2017

We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.

4

nice and comfortable close to the airport.

Everyone

Great stay. Supportive staff. Very close to the airport.

By on Nov 28, 2016

Review comment responded on Mar 12, 2017

Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!