Traditional Room, 1 King Bed
from $120
The Westin Los Angeles Airport
4.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 362 reviews
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Recent guest reviews
There was loud music in the hall or next door at all hours of the nite. Parking attendants had loud music and it felt unprofessional and very tacky. The entire vibe of the hotel just felt downright 2 star. Parking is very expensive. Breakfast is very expensive. All in all just felt very subpar. The check in process also was very bad too. They didn't even tell me anything about the facility: i.e. Breakfast, check in and check out etc.
Rooms - SO comfortable and clean - beds and bedding=amazing comfort. You can, of course, hear slight LAX noise (how can you not?) Hot tub a little on the "hot" side. Staff is what you would expect, all amazing and extremely accommodating with front desk on the snooty side (I've come to expect that).
Staff was polite and courteous! We were able to check-in early, all amenities provided were great. Overall exceptional stay near the LAX airport.
The staff was great and due to construction we got a free upgrade to a suite! Thanks Westin for making our stay comfortable.
Beds were amazing, hotel was clean and smelled nice, we had a pretty decent breakfast downstairs at the grill, affordable and close to the airport. Cons would be that you have to pay 35 bucks to park but the hotel gives you a ticket so you can come and go, but I still think parking should be included in your stay
Beautiful hotel, close to Airport, free shuttle. Perfect for our needs at a great price.
I don't think a normal hotel room is worth $200.00 a night. It was clean, it is an older hotel. The kids had a good time in the pool and the workout room was nice.
My stay was short and sweet Thank you to the Entire Westin Staff
Room smelled like an ashtray sprayed with Lysol. Opened up the tiny awning window all night and still smelled next day. Dried bloodstains on bathroom ceiling and floor. Hallway carpets buckled. Also charge $$ for parking.
Booked a 3-day stay through Orbitz and selected the price that includes breakfast! Guess what, the hotel didn't honor. They said, Orbitz normally disguises the price and there was a Gift Card to use it toward breakfast. This was only one-third the value of breakfast! Beware.
Too horrible to mention. I will never ever stay at Westin again!
Friendly staff, convenient to air port. No problem getting very late check in, and a later check out time. Clean and comfortable but hotel is starting to show some age; loose wall paper, dull bathroom fixtures, though an excellent shower system with both hand held spray and large rain type fixture above. Plenty of toiletries and fresh towels. Always leave a tip for the maids, goes a long way. Nice restaurant on premises and very nice people serving there.
It is nice hotel if you have to go to airport inearly morning Shuttle bus is availabke The staffs are friendly and helpful
Check in was a long wait. Front desk staff was indifferent. I was happy I was only in for the one night.
Good location and customer service. Checked in post midnight and find it hard to locate and turn on some of the lights and AC
Great stay. Supportive staff. Very close to the airport.
Arrived late at night. Very slow check in. Front desk saff were tired.
there were no food after 12 o'clock midnight disappointing when you come on a Night flight I don't think I will return to the hotel
Best option at LAX clean and well situated just at The airport
Hotel highlights
- Onsite dining
- Free airport shuttle
- Outdoor pool
- 24-hour fitness center
The Westin Los Angeles Airport places you within a 15-minute drive of popular attractions such as Sony Pictures Studios and Santa Monica College. This 740-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and a free airport shuttle. Near the airport, the hotel is also within a 20-minute drive of Santa Monica Pier and J. Paul Getty Museum.
Dining
Enjoy a bite to eat at The Daily Grill, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off right with cooked-to-order breakfast, which is served for a fee from 6 AM to 11 AM.
Rooms
All 740 air-conditioned rooms provide coffee makers, free newspapers, and free bottled water. Guests can expect WiFi, wired Internet, and LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes, phones, and ironing boards are also standard.
Property features
Guests staying at The Westin Los Angeles Airport enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Parking is USD 35 per night (USD 42 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, 41 meeting rooms, and conference space.
Guest reviews for The Westin Los Angeles Airport
loud!
Everyone
There was loud music in the hall or next door at all hours of the nite. Parking attendants had loud music and it felt unprofessional and very tacky. The entire vibe of the hotel just felt downright 2 star. Parking is very expensive. Breakfast is very expensive. All in all just felt very subpar. The check in process also was very bad too. They didn't even tell me anything about the facility: i.e. Breakfast, check in and check out etc.
convenient - close to lax/car rentals/near beaches
Everyone
Rooms - SO comfortable and clean - beds and bedding=amazing comfort. You can, of course, hear slight LAX noise (how can you not?) Hot tub a little on the "hot" side. Staff is what you would expect, all amazing and extremely accommodating with front desk on the snooty side (I've come to expect that).
Review comment
Marketing Team responded on Jul 20, 2017
Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon! We'll make sure to share this review with our team so that our high quality standards are constantly being upheld!
Everyone
Staff was polite and courteous! We were able to check-in early, all amenities provided were great. Overall exceptional stay near the LAX airport.
Review comment
Marketing Team responded on Jun 10, 2017
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.
complimentary upgrade!
Everyone
The staff was great and due to construction we got a free upgrade to a suite! Thanks Westin for making our stay comfortable.
Review comment
Marketing Team responded on Jun 1, 2017
Thank you for the great review Reina. We are glad that you enjoyed your stay with us and hope to see you again soon!
clean, super comfy beds
Everyone
Beds were amazing, hotel was clean and smelled nice, we had a pretty decent breakfast downstairs at the grill, affordable and close to the airport. Cons would be that you have to pay 35 bucks to park but the hotel gives you a ticket so you can come and go, but I still think parking should be included in your stay
Review comment
Marketing Team responded on May 28, 2017
We appreciate your valuable feedback and glad that you chose to stay with us. We love our beds too and its the only way to feel truly rested during your travels with our heavenly options. We are constantly committed to improving our guest’s overall experiences and hope to see you again.
beautiful hotel.
Everyone
Beautiful hotel, close to Airport, free shuttle. Perfect for our needs at a great price.
Review comment
Marketing Team responded on May 26, 2017
Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!
just another hotel
Everyone
I don't think a normal hotel room is worth $200.00 a night. It was clean, it is an older hotel. The kids had a good time in the pool and the workout room was nice.
Review comment
Marketing Team responded on Apr 26, 2017
We appreciate your valuable feedback and glad that you chose to stay with us. We apologize that your experience was inconsistent as we look into improving this with our new renovations this year. We are constantly committed to improving our guest’s overall experiences and hope to improve upon this experience during your next stay.
nice and comfortable
Everyone
My stay was short and sweet Thank you to the Entire Westin Staff
Review comment
Marketing Team responded on Apr 22, 2017
Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!
too much $$$ for a roadside motel type experience
Everyone
Room smelled like an ashtray sprayed with Lysol. Opened up the tiny awning window all night and still smelled next day. Dried bloodstains on bathroom ceiling and floor. Hallway carpets buckled. Also charge $$ for parking.
Review comment
Marketing Team responded on May 2, 2017
Thank you for taking the time to review our hotel. We apologize that your experience was inconsistent as this is not a representation of how we typically operate. We make sure that all our rooms are cleaned thoroughly and would have gladly accommodated you to another room for a better nights stay. We will make sure that this information gets forwarded to the appropriate team so that our high quality standards are being upheld and look into the issues with this room in particular. We hope to have the chance to improve upon this experience for you during your next stay with us.
orbitz price may be misleading
Everyone
Booked a 3-day stay through Orbitz and selected the price that includes breakfast! Guess what, the hotel didn't honor. They said, Orbitz normally disguises the price and there was a Gift Card to use it toward breakfast. This was only one-third the value of breakfast! Beware.
Review comment
Marketing Team responded on Mar 26, 2017
We appreciate your valuable feedback and glad that you chose to stay with us. We apologize that your experience was inconsistent as we look into improving this. We honor most coupon deals coming from Orbitz and will bring this review up to management. We are constantly committed to improving our guest’s overall experiences and hope to see you again.
Thank you for sharing your feedback from your recent stay with us Cori. We are very sorry to hear that it was less than enjoyable for you as this is not a reflection of the service and standards Westin prides itself on. We would have accommodated the situation with a room change if possible for you or look into the noise complaint issue further and put an end to it. We will make sure to share this review with management to ensure that situations such as this does not occur again. We ultimately strive for service here and hope to have another chance to improve upon this experience should your travels bring you back.