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Holiday Inn Baltimore BWI Airport

3.0 out of 5.0

Recent guest reviews

We found this hotel nicer than expected. Staff was very friendly and helpful. The hotel was clean and looked to be recently remodeled...well decorated. Our room was exactly as booked. Our room was quite comfortable and quiet for our 1-night stay. We appreciated being able to purchase a few snacks & drinks near the front desk, as we had arrived very late into BWI. We were pleasantly surprised at the quality and comfort of this Holiday Inn...not only would we stay there again, but we are pleased to recommend it to others.

The staff was fast and the airport shuttle driver was nice.

Stayed one night prior to a flight out of BWI and the hotel room was spacious, clean and comfortable. Staff were very friendly. Only downside is breakfast not being included. Very close to the airport and free shuttle is included.

I am thankful to the staff for their professionalism in helping me to maintain a room though my arrival was much later than planned.

As you find in most places located in Communist Democrat States. People lie. When I checked in I was told about the free included breakfast. I went to eat and then they attempted to charge me $12.95. Needless to say I got up and left. When I told the desk what had occurred they didn’t care it was like I was talking to a wall. Typical of liberals. Push their narrative and agenda and ignore everyone else.

Even with the craziness of NYE my stay was relaxing. Parking was hectic due to the holiday but thats understandable and they even extended check out time for FREE for us old people who cant recover as fast. Haha

It was not very clean. The staff were very pleasant and it was close to a lot of things. The HVAC was so loud and noisy. Again, the staff were fantastic and very pleasant but the overall condition of the hotel was poor.

Hotel was very conveniently located to BWI with shuttle service. Hotel staff was friendly and helpful. Dining room was attractive and clean. Manny the evening staff was great. He was friendly and very helpful. Dinner was delicious and morning breakfast was good. Room was attractive, clean, and comfy. I recommend this hotel.

It was great. I basically used the hotel room to sleep. I ate few times. Very nice people in the restaurant.

Very friendly staff and check in was fast. Room was clean and the bed was very comfortable. Would definitely stay here again when in Baltimore. Quick transfer from BWI. Breakfast was just OK nothing special.

We had a clean, nice room. The staff was very helpful and friendly, and they have a convenient shuttle to and from the airport.

Great location about 5 min from the rental car return and had a gas stain on the way. Hotel was going through a remodel but the room was great, comfortable and we'll appointed.

Staff was incredibly helpful. Had not stayed in a holiday inn in years because of a bad past experience, this changed my mind. Lovely room, clean tastefully decorated lobby. Will definitely stay here in the future

Very nice stay, minutes to airport. Clean , comfortable. Staff is very helpful. Prompt shuttle to airport and to train station.

Appreciated the location of the hotel. The breakfast staff was wonderful and helpful in giving our kids a "to go" breakfast since we were in a hurry to get to the airport. Very clean hotel.

This room was very nice. The only problem we experienced was that there were ants in the room. Not a lot and they were tiny ones but was still annoying. The management offered to spray when I reported but I opted for them to wait until after we left. Price was very reasonable.

I had a one night stop over with my 11 year old son. The staff was super friendly and responded very well to a pillow that was dirty. I have always found it is not the issue that is the problem (this is life, things go wrong) but the way the staff handles it that means everything. The staff were great, they even offered that my son can take something from the snack kiosk for our hassle. We then decided to go to the restaurant for dinner/happy hour. I saw a Maryland crab cake on the menu and was a bit nervous to order. I asked the waiter and he said it was very good. He did not let us down. I am still dreaming of how good it was - and this was an airport Holiday Inn! Was amazed at the quality! My son got the kids hamburger with fruit, a milk, and a bowl of ice-cream for free. WOW. And it was good and fresh. Breakfast the next day was your standard fare but it was all very fresh, the coffee was excellent, and all around a great experience. I would stay there again in a heart beat.

we stayed for a very short night. everything was very comfortable.

Love the location to the airport, clean rooms, friendly staff, comfortable beds only thing I did not like is no free breakfast however, there are a number of restaurants near the hotel. the location to Baltimore, dc, and Virginia is not that far -- I didn't mind the drive-plus my purpose was to visit family that was in Laurel, md. also I thought I checked for this but -no pool, but again my stay was great and thanks for the apples : )

WiFi did not connect TABLET as strong as the Samsung S5 was disappointed I could not use the TABLET. Room was 100 great, no Complaints. I was a former Holiday Inn corporate employee, legal department, so was really wanting to be fair and accurate. Inquired about $50 hold on debit card for incidentals, was told it would be back on card in 3 to 5 days, I said why so long? $$$$ was taken supposedly, in case a smoker smokes in a non-smoking room, they would have to sanitize and treat carpet.

815 Elkridge Landing Road Linthicum Heights MD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Holiday Inn Baltimore BWI Airport places you next to National Electronics Museum and a short drive from other popular attractions like Arundel Mills Mall. This 137-room, 3-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also within a 15-minute drive of Timbers at Troy Golf Course.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee from 6:00 AM to 10:00 AM.


Rooms

All 137 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free weekday newspapers, and free local calls are also available.


Property features

Holiday Inn Baltimore BWI Airport features a 24-hour fitness center, free WiFi in public areas, and a meeting room. There's extended parking for a fee, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, Accessible

King 2 | Queen 2 | Sleeps 4

Room, Accessible, Bathtub (Mobility)

King 2 | Queen 2 | Sleeps 5

Room, 1 King Bed, Accessible (Roll-In Shower)

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub (Mobility)

King 1 | Sleeps 2

Guest reviews for Holiday Inn Baltimore BWI Airport

Everyone (16) Couples (22) Business (25) Family (27) Other (13) Friends (1)
4
Everyone

We found this hotel nicer than expected. Staff was very friendly and helpful. The hotel was clean and looked to be recently remodeled...well decorated. Our room was exactly as booked. Our room was quite comfortable and quiet for our 1-night stay. We appreciated being able to purchase a few snacks & drinks near the front desk, as we had arrived very late into BWI. We were pleasantly surprised at the quality and comfort of this Holiday Inn...not only would we stay there again, but we are pleased to recommend it to others.

By , from San Diego, CA on May 17, 2018

Review comment responded on May 18, 2018

Linda, on behalf of our entire team at the Holiday Inn Baltimore-BWI Airport, thanks for the excellent feedback! Every team member works hard to deliver a great guest experience, and we really appreciate you noticing their efforts. We enjoyed having you as our guest, and we hope to welcome you back on your next visit to Baltimore. Sincerely, Grace Scott General Manager

5
Everyone

The staff was fast and the airport shuttle driver was nice.

By on May 12, 2018

Review comment responded on May 13, 2018

Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thanks for choosing the Holiday Inn Baltimore-BWI Airport. We hope to welcome you again soon! Sincerely, Grace Scott, General Manager

5

nice hotel close to the airport

Everyone

Stayed one night prior to a flight out of BWI and the hotel room was spacious, clean and comfortable. Staff were very friendly. Only downside is breakfast not being included. Very close to the airport and free shuttle is included.

By on Mar 22, 2018

Review comment responded on Mar 23, 2018

Thank you for your glorious comments about Holiday Inn Baltimore-BWI Airport, and for recognizing our courteous associates. We are glad to read our close proximity to the airport worked well for you, and you liked the shuttle service we offered while you were here. It was a pleasure serving you, and we look forward to welcoming you again whenever your travel brings you back to our area. Sincerely, Grace Scott, General Manager

5
Everyone

I am thankful to the staff for their professionalism in helping me to maintain a room though my arrival was much later than planned.

By on Feb 10, 2018

Review comment responded on Feb 10, 2018

Thank you for taking the time to send the kind review of your stay at the Holiday Inn Baltimore-BWI Airport. We're thrilled everything was perfect for you, and you loved the service provided by our staff. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Grace Scott, General Manager

2

typical democrat establishment

Everyone

As you find in most places located in Communist Democrat States. People lie. When I checked in I was told about the free included breakfast. I went to eat and then they attempted to charge me $12.95. Needless to say I got up and left. When I told the desk what had occurred they didn’t care it was like I was talking to a wall. Typical of liberals. Push their narrative and agenda and ignore everyone else.

By , from Florida on Feb 3, 2018

Review comment responded on Feb 5, 2018

Dear Guest, Thank you very much for staying with us and for taking the time to write a review. We pride ourselves on offering exceptional service to all of our guests, and it appears we failed to provide this to you. We apologize for the confusion with your breakfast and we are sorry we did not resolve this to your satisfaction. We appreciate your business and would welcome an opportunity to restore a favorable impression the next time you are in this area. Sincerely, Grace Scott General Manager

5

relaxing

Everyone

Even with the craziness of NYE my stay was relaxing. Parking was hectic due to the holiday but thats understandable and they even extended check out time for FREE for us old people who cant recover as fast. Haha

By , from Maryland on Jan 2, 2018

Review comment responded on Jan 2, 2018

Thank you for being our guest and sharing your excellent experience at Holiday Inn Baltimore-BWI Airport. We are delighted to know we met your expectations for a relaxing stay and you were impressed with all that we offer. Reviews such as yours mean a lot! Thanks again, we look forward to welcoming you back. Sincerely, Grace Scott, General Manager

2
Everyone

It was not very clean. The staff were very pleasant and it was close to a lot of things. The HVAC was so loud and noisy. Again, the staff were fantastic and very pleasant but the overall condition of the hotel was poor.

By on Nov 26, 2017

Review comment responded on Nov 30, 2017

Dear Guest, We want to thank you for your recent stay with us and for taking the time to post your feedback regarding the housekeeping issues you experienced. We have procedures in place so these problems do not occur. Regrettably, we missed a step, and we're sorry we let you down. We also apologize for the noisy HVAC. We can absolutely do better, and we hope you will give us the opportunity in the future to put our best foot forward. Sincerely, Rickey Earles General Manager

5

one night stay in baltimore

Everyone

Hotel was very conveniently located to BWI with shuttle service. Hotel staff was friendly and helpful. Dining room was attractive and clean. Manny the evening staff was great. He was friendly and very helpful. Dinner was delicious and morning breakfast was good. Room was attractive, clean, and comfy. I recommend this hotel.

By , from Roanoke, VA on Sep 10, 2017

Review comment responded on Sep 12, 2017

Mae, thank you for choosing the Holiday Inn Baltimore-BWI Airport for your overnight accommodations and for sharing your experience with future travelers. It is always great to read that a guest has enjoyed their stay, as well as all the facilities and amenities we offer. We would love to welcome you back the next time when your travel brings you to our city. Sincerely, Rickey Earles, General Manager

5

clean hotel.

Everyone

It was great. I basically used the hotel room to sleep. I ate few times. Very nice people in the restaurant.

By , from FL on Jun 2, 2017

Review comment responded on Jun 4, 2017

On behalf of our entire team at the Holiday Inn Baltimore-BWI Airport, thanks for the wonderful review. Every team member works hard to deliver a great guest experience, and we really appreciate you noticing their efforts. Thanks for your business, and we hope to welcome you back soon. Sincerely, Rickey Earles, General Manager

5

great room

Everyone

Very friendly staff and check in was fast. Room was clean and the bed was very comfortable. Would definitely stay here again when in Baltimore. Quick transfer from BWI. Breakfast was just OK nothing special.

By , from Boston on May 21, 2017

Review comment responded on May 23, 2017

Thank you for sharing your experience at the Holiday Inn Baltimore-BWI Airport. Our team strives to make a stress-free stay for all our guests, and we are delighted to know we provided you a comfortable stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back to Baltimore, it would be our pleasure to host you again. Sincerely, Rickey Earles, General Manager