TownePlace Suites Atlanta Norcross / Peachtree Corners3.0 out of 5.0
Recent guest reviews
I chose the property based on the relative price to other Marriott properties. The grounds were well kept and every hotel staff member I encountered was extremely nice and eager to help. The property was quiet and overall a decent place to stay. The back of the parking lot is starting to look a bit like long term storage with a cargo trailer and a Harley under a cover sitting about. I'm not sure if it was a guest or a mobile detail shop, but someone's car was getting washed by a guy with a bucket and sponge. The interior is teetering on the edge of being in need of an update. There wasn't any single issue but more of a general impression with the fit and finish. Examples - the front desk equipment is mismatched and dated. The door hinges to the cabinets under the sink in my kitchen that enclose the trash can need to be re-attached.The dishwasher is installed at an angle causing one edge to stick out past the counter. The breakfast area was clean but small . Very small. The selection was limited with a smaller choices of hot foods, cereal, yogurt, muffins, boiled eggs and cheese slices. Overall, I'd stay here again but it just doesn't give the impression of the normal Marriott experience.
First of all this is the only hotel I normally stay at when i come to Atlanta for Business or Personal, I have stayed here at least 6 times, even though it is so far from where I had to be in Atlanta, i trusted this location and loved the past service and cleanness. Last weekend will be the last time I stay at this hotel. My stay was horrible. Let me start with the room was dirty, we stayed in a 2 bedroom suite, there was left over food on the floor in the kitchen area, cup marks left on every table in the suite. black ring around the toilet, the tub was dirty, there was dirt marks on the white comforters. The bathroom floor was filthy. I called down to the front desk, they sent up housekeeping and the 2 house keepers tried to argue with me about the cleanliness of the room, they both had attitudes about having to clean the room to my standards. The pots and pans were burnt up there were 3 mitch match drinking glasses. Housekeeping staff played music in the hallways from their phones while they were cleaning, all of them were on their phones every time we saw them in the hallways. They ran out of clean linens, we asked to have them brought, never came, we ended up having to go down the next morning to get clean linens. The staff is very unprofessional, this location has never been like this is the past, i will NEVER stay here again. The breakfast was horrible, they had sliced cheese and bread-cereal selection was horrible and minimum. our hallway smelled like Marijuana, which i understand the staff is not responsible for, of course that was other guest, but still, this location has gone down hill and we will not ever be returning. I have been a marriott member for many years and I chose to only stay at Marriotts because it is my trusted brand, however, Marriott needs to do something about this Townplace suites location because there is a possibility this location can give the Marriott Brand Name a HORRIBLE reputation!
This hotel is a little out of the way from Central Atlanta but not a bad drive for weekend travelers willing to save a little money. The hotel is split into two buildings so you may need to walk over the parking lot to the office. Is it clean? It was averagely clean. We witnessed the cleaning staff hanging out in someones car for over an hour two of the days we were there when they should have been working to improve on this average rating. Staff friendly? Again they were average. No one went out of their way to make a big deal about Marriott Platinum members. Should they? Not necessarily but at least thank us for choosing your hotel. Free Breakfast. Do not expect scrambled eggs or waffles here. It was limited to boiled eggs and cereal for your main menu.
My family and I were visiting the area and we stayed here, well the moment I walked onto the hallway the entrance carpet was dirty and the air smelled stale, however, I remained optimistic. The room was a decent size however , it could use a serious update. I never once sat on the sofa! The bathroom cabinets were chipping and falling off the hinge. I was pretty disgusted at this point and ready to walk out and book another place to stay. The kitchen was not maintained well. Food particles were everywhere, tables were not wiped down quickly enough and it was difficult to find anyone to help you. The food was nothing spectacular either. I can't believe this place is under the Marriott umbrella which is a shame because it does have good potential.
I don't think this will be in the Marriott chain very long, as this hotel was disgusting. It felt much more like low income housing than a hotel. I will say that the people who work here seem very nice, but that is where it ends. I needed a pack and play, and the front desk clerk handed it to me while I was unloading my car, with a plain sheet, not a crib sheet, in the parking lot. Didn't bring it to my room or anything. The room itself was not very clean, the curtains were disgustingly dirty. When I unfolded the pack and play, I had to wipe it down to clean it because it was gross with what appeared to be old food stuck to it. We left to go eat dinner, and upon returning, the lobby area of our building smelled so much like marijuana, I thought I was getting a contact buzz. The bathroom was clean, and I thought the kitchen was until I opened the dishwasher and there was a roach crawling around. That's right, a ROACH! Would never stay here again. It seemed more like low income housing than a hotel. I told the desk clerk when I left about the roach, and she gave me points (because I was staying on points), but didn't refund all of them. Keep driving by and don't stop!
I'm usually very tough on hotels this review is no exception. The room was fairly clean could use some updating and repairs. Switch plates were cracked and desk chair was ripped. Breakfast was horrible very limited choices nothing hot but waffles you make yourself. Plan on eating in your room or out. Management had no control of the hotel. Kids hanging in cars blasting rap music with not family friendly lyrics and I listen to all music but I don't force anyone to listen to what I'm playing. Went to the car at 11pm to find the door propped open. I had to call the desk and unprop the door not secure at all people walk in and out. Never again second strike for this chain Marriott is slipping on service for sure
Hello, I have to admit that me and my wife weren't happy with the hotel at all, especially considering that were there with 15 month old kid. Starting with no fresh fruits on the breakfast and finishing with inability to provide the shuttle for my wife and kid for one hour, even though al this time shuttle was just staying there. When I called the hotel I was told that the delay was caused by maintenance which definitely was not the case since the shuttle was there al the time, after finally dropping my wife to the restaurant they simply didn't come back in time to pick her up, so I had to do it myself. The pool was closed without any notification about it prior to the arrival. It was definitely our last stay at this place.
I stayed two nights and was very satisfied with the accommodations. The room was big and very homey. No noise and uninterrupted sleep! I didn't interact with the staff much but when I did they were very courteous. I'd stay there again!
We came in after a long road trip, she was not only VERY helpful but was very pleasant! Thankful to have came in JUST because of her! Thank you Kristle!!! You were a true blessing to us! Normally at this hour (3am) that's hard to come by someome with such a great attitude!
Overall, the hotel is good quality. It's definitely an older location, and could use some updating, but it's very clean, which is something that I look for in a hotel. There are a couple negatives, though; the housekeeping staff can be very rude- one of the days I stayed there a mother and child came into the breakfast room a few minutes after it closed and were run out by the loud staff that was eating there. Nothing had been put up yet, but they wouldn't even let the child get anything to eat. Another thing is that the sofa beds are a bit old and not very comfortable to sleep on, so plan accordingly. Even so, I'll probably go back to this location. It's clean, the pool is nice, the rooms are large, and the price is good on a busy weekend.
Located in Duluth - Norcross, TownePlace Suites Atlanta Norcross / Peachtree Corners is within a 10-minute drive of Georgia Perimeter College and Perimeter Mall. This 3-star hotel has 94 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Global Mall is also nearby.
Start your day off right with a free continental breakfast.
All 94 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.
Guests of TownePlace Suites Atlanta Norcross / Peachtree Corners have access to an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 169 reviews