The room is very unclean. They didn’t charge pillows last 20 years, probably. Pillows stink like a skunk. I put two towels, and my jacket over the pillows , so I could sleep. Don’t stay here!!! And, yes, breakfast is good
Shuttle from the airport was helpful and the drivers were friendly. Front desk staff was excellent. TV did not work in the bedroom. Bartender during happy hour was fairly rude in cutting off people when the hotel's happy hour was over. The bar for our special event did not open for another half an hour and in an annoyed tone she told those of us who were waiting in line at 7:00 during the hotel's happy hour that she would not serve us. A smile goes a long way when you're delivering unpleasant news, but she was not happy and let it show. Everyone else I encountered on the hotel's staff during my stay was professional and pleasant. The rooms where the presentations took place during our conference had lighting that made it difficult to see the presenters' slides. I experienced this both as an audience member and as a presenter. The screens were so low that people in the back of the room could not see the slides at all. And there was no way to turn off the lights around the screen while still enabling the speaker to see their notes. That's a problem for a hotel that wants to host conferences with speakers.
convenient location for us, decent living room space, separated from the bedroom, nice complimentary breakfast
I liked that the property offered a continental breakfast and happy hour drinks. I disliked that I was given a handicapped equipped room when I am not handicapped.
I NEVER GOT THE ORDERED WAKEUP CALL. I ALMOST MISSED MY PLANE.. ANYTHING GOOD ABOUT THIS VENUE IS OVERSHADOWED BY MY CHECKING OUT EXPERIENCE.:) :)
The hotel is lovely. The employees are very nice. And the breakfast was really good.
Great stay as always! Clean, friendly, classy! I will be back!
Everything was good except wifi. I had so much trouble with internet, very unstable.
Stay and facilities were excellent. Only problem was that they could not attach my rewards number to my reservation and they did not offer to call Hilton to remedy. Small inconvenience.
pleasantly surprised with breakfast and happy hour. we had a great family get-away.
Nice hotel. Great price, $99/night. Good breakfast. Room was not as clean as my liking
The hotel was great, pretty clean. The staff was very nice and accommodating. Check in was a bit awkward, didn't appreciate them trying to charge my card when it was supposed to be used only to hold the reservation, then tried to charge extra fees for I don't know what. Enjoyed the breakfast and happy hour. Check out was better, even though the mistake of check in was hanging over. Overall, a great stay.
They had a great breakfast and happy hour, but our room wasn't ready at check in time, we had to wait two hours. The tv in the bedroom had problems and the staff took three days to replace it. The pool was unavailable for three days. Other than that, the stay was ok.
Hotel itself was perfect, only 2 complaints: 1) the bed was extremely uncomfortable! I would only stay here again if they could promise me a better bed. The DBL-Room-KNG room left me wide awake all night. 2) The hotel screwed up charging me and it took 4+ calls to get it straightened out. I booked 1 night on 0rb1tz and extended to a second night by asking the front desk. The front desk billed 2 nights to my credit card and could not produce any kind of receipt or invoice for this. Currently waiting on a refund and invoice from Tammy the manager but she seems helpful so far. The convenience of this hotel is that it is right next to the Equinix data center facilities here in Ashburn. There is even a hidden gate entrance to Equinix from the parking lot behind the hotel for quicker access than walking ~1 mile around.
Within a short walk of Ashburn Ice House, Embassy Suites Dulles - North/Loudoun is within a mile (2 km) of Lost Rhino Brewing Company. This 3.5-star hotel has 154 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour fitness center.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 11:30 AM. Enjoy a leisurely bite to eat at L Attitude, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
All 154 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sofa beds, microwaves, and refrigerators are other standard amenities.
Embassy Suites Dulles - North/Loudoun features an indoor pool, an outdoor pool, and a 24-hour fitness center. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a spa tub, WiFi in public areas, and conference space.
The room is very unclean. They didn’t charge pillows last 20 years, probably. Pillows stink like a skunk. I put two towels, and my jacket over the pillows , so I could sleep. Don’t stay here!!! And, yes, breakfast is good
Thank you for taking the time to rate your stay. I'm sorry to hear that you were dissatisfied with your room. I wish you would have contacted front desk so that we could have made this right. This is not Hilton standard and I will pass this information to housekeeping.
Thank you for staying with us and taking the time out to rate us.
Shuttle from the airport was helpful and the drivers were friendly. Front desk staff was excellent. TV did not work in the bedroom. Bartender during happy hour was fairly rude in cutting off people when the hotel's happy hour was over. The bar for our special event did not open for another half an hour and in an annoyed tone she told those of us who were waiting in line at 7:00 during the hotel's happy hour that she would not serve us. A smile goes a long way when you're delivering unpleasant news, but she was not happy and let it show. Everyone else I encountered on the hotel's staff during my stay was professional and pleasant. The rooms where the presentations took place during our conference had lighting that made it difficult to see the presenters' slides. I experienced this both as an audience member and as a presenter. The screens were so low that people in the back of the room could not see the slides at all. And there was no way to turn off the lights around the screen while still enabling the speaker to see their notes. That's a problem for a hotel that wants to host conferences with speakers.
convenient location for us, decent living room space, separated from the bedroom, nice complimentary breakfast
I liked that the property offered a continental breakfast and happy hour drinks. I disliked that I was given a handicapped equipped room when I am not handicapped.
I NEVER GOT THE ORDERED WAKEUP CALL. I ALMOST MISSED MY PLANE.. ANYTHING GOOD ABOUT THIS VENUE IS OVERSHADOWED BY MY CHECKING OUT EXPERIENCE.:) :)
The hotel is lovely. The employees are very nice. And the breakfast was really good.
Thank you for staying with us and taking the time out to give us a rate.