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Recent guest reviews

You have to beg the Novotel staff to clean the room. They also refuse to print out a receipt at the end of the stay. Novotel claims all of this in the name of environmentalism while inadvertantly screaming cost cutting measures that impact the costumer's experience in a negative way.

Great environment in the hotel in general. But it was the staff that made the difference. We were one minute late for breakfast so the manager said we were too late. We wanted to see what they offered so went in to peek and the staff said, "you're not too late. There's plenty of food out. Help yourself and if you need anything we'll go and get it for you." Then we had some medical issue. The security guard, George brought us to our room and stayed with us until it passed. The night housekeeping person was just as wonderful and the concierge was incredible. They should open a hospitality school. The check-in desk was a little brusk, but it didn't matter. Very good. Especially the staff.

Europaboulevard 10 Amsterdam

Hotel highlights

  • Walking distance to RAI Exhibition and Congress Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Amsterdam South, Novotel Amsterdam City is a leisurely stroll from popular sights such as Amstelpark and Shopping Center Gelderlandplein. This 4-star hotel welcomes guests with 610 rooms and conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. It's connected to the convention center in central Amsterdam and also close to Heineken Experience and Rijksmuseum.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 9:30 AM.


Rooms

All 610 rooms provide coffee makers, free bottled water, and laptop-compatible safes. Guests can expect wired Internet, free WiFi, and flat-screen TVs with cable channels and pay movies. Beds are dressed in pillow menus and bathrooms offer hair dryers and designer toiletries.


Property features

Novotel Amsterdam City offers a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 29.50 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Triple Room, 1 Queen Bed with Sofa bed

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Executive Room, 1 Queen Bed (Renovated)

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 4

Standard Room, 2 Twin Beds (Renovated)

2 Twin Beds | Sleeps 2

Guest reviews for Novotel Amsterdam City

Everyone (5)
3
Everyone

By on Jan 1, 2020

5
Everyone

By on Jul 31, 2019

5
Everyone

By on Sep 30, 2018

4
Everyone

You have to beg the Novotel staff to clean the room. They also refuse to print out a receipt at the end of the stay. Novotel claims all of this in the name of environmentalism while inadvertantly screaming cost cutting measures that impact the costumer's experience in a negative way.

By , from Washington, DC on Nov 13, 2017

5

fantastic staff

Everyone

Great environment in the hotel in general. But it was the staff that made the difference. We were one minute late for breakfast so the manager said we were too late. We wanted to see what they offered so went in to peek and the staff said, "you're not too late. There's plenty of food out. Help yourself and if you need anything we'll go and get it for you." Then we had some medical issue. The security guard, George brought us to our room and stayed with us until it passed. The night housekeeping person was just as wonderful and the concierge was incredible. They should open a hospitality school. The check-in desk was a little brusk, but it didn't matter. Very good. Especially the staff.

By on Oct 16, 2017

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