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Novotel Amsterdam City

4.0 out of 5.0

Recent guest reviews

I travel for business and when you're in a hotel for a week it doesn't take long for something to become an annoyance. This hotel has avoided any such problems for me. The room is spacious, quiet, clean, comfortable, and functional. The staff are friendly and helpful; Kevin T was one of the stand-outs for taking a creative approach to solving one minor issue I had.

I stayed here for IBC. The rooms are expensive but comfortable. Big selection for the buffet breakfast. I had a few issues with my room, the worst of which was that the shower flooded the bathroom floor. These things happen, but I was very disappointed that exactly the same thing happened again the next day - it appears nobody had tried to fix it (or the broken light and shower tray) even though I had reported it to reception.

We received our room immediatly upon check in. One of the newly renovated rooms. Very good service and very environmentally thinking with awarding guests with a voucher at the bar if you choose not to have your room cleaned. I would though have wanted to use it for the bike rental instead.

Stayed here for a conference and the place does what it says on the tin. Clean functional rooms with a decent conference facility attached. The rates are very reasonable for Amsterdam - €149 per night inc breakfast. They also have a small but well equipped gym. No complaints except for the fact there was no mini bar or water in the room ( bar a complimentary 500ml bottle of water on the first night) I'd only visit again if I was going to a conference there.

We travelled on the overnight Ferry to Rotterdam and arrived at the hotel at about 11.00am went to reception to say we were a bit early for check in the lady was very friendly and let us check in then.She said i have given you a newly refurbished room. The room was fantastic and the flat screen tv was massive !!! Reception were always friendly and helpful. The Bar staff were just as good and very polite and pointed out a few areas to visit in Amsterdam. The Hotel was 25 mins away on the direct tram to Central Station which run every 10 mins during the day.Overall a great experience and will be back!!!

Novotel hotel one of my excellent place to stay in amsterdam so near to air port 5 min by car and it has a great place near to the bus /subway station and food was great and the view of the restaurant was smell so good

We stayed for 4 nights in a triple family room (Rm 927). The room was comfortable, clean and quiet and enough space for us 3 adults.The check in staff were really friendly especially Boris. Breakfast was really enjoyable with a good variety. The orange juice machine was a real hit with the guests! The hotel is about 4-5km from the old town centre and therefore have to go with public transport which is conveniently located about 5mins walk from the hotel. Parking is available at the hotel, however at a cost. Wifi is free and there is a really good Sauna at the hotel. This is a well priced hotel and is recommended by us.

I stayed at the Novotel Amsterdam City due to its proximity to the office I was visiting. The added benefit is that it is very close to Amsterdam RAI station (and this is a short trip to the airport) and hence is really convenient. The room was fine. It did the job. It was actually nice to have a Bluetooth speaker in the room. I am always surprised that this is not common in all hotels. The Wifi is barely passable at 6 Mps and I wouldn't upgrade to premium Wifi as the speed didn't change much (over the 24 hour period I had "high speed" internet the speeds ranged from 4 to 10 Mbs and wasn't fast enough to view video). My initial complaint to the reception was that this wasn't their problem and they gave me the phone number of the company providing the internet. After ringing that number on 3 separate occasions with no success I spoke to reception again. This time they said they would look into for me. 2 days later on checking out I hadn't heard back from anyone however on discussing my problem with the young lady on reception she was a bit horrified with the lack of service. She called the duty manager, he apologised and immediately deducted the charge off my bill with no fuss. This was the level of service I would expect. I visited the restaurant twice for dinner during my stay and the food was good. The service was a little casual but very friendly which is always nice when you are by yourself on a business trip.

Modern and comfortable rooms in a hotel mostly geared to business travellers. Easy access from the airport and Amsterdam City. Good selection of beers at their busy bar! Can get very busy at breakfast time.

I stood at this hotel with my niece and the ease of check in, check out and the courteous staff was wonderful. The breakfast was amazing, full buffet with hot meals and a variety of breakfast items. We loved it. The room was great, the soft pillows, closet space, air conditioning, large bed, tv with great cable channels and American shows as well. I loved this hotel and the service when we traveled to other countries. This hotel is 4 stars on my list.

Room options

Executive Room, 1 Queen Bed (Renovated)

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed (Renovated)

Queen 1 | Sleeps 2

Standard Room, 2 Twin Beds (Renovated)

Twin 2 | Sleeps 2

Standard Triple Room, 1 Queen Bed with Sofa bed

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 2819 reviews