Sir Albert Hotel Amsterdam4.0 out of 5.0
Recent guest reviews
We had a lovely stay at this friendly welcoming hotel. The room was fantastic, really comfortable bed, modern interior and clean tidy and well presented. The hotel staff were very friendly and helpful. Would definitely stay again and would recommend
Stayed here at the end of august and loved every minute. Staff pleasant and friendly, we had issues with our baggage being lost at schipol airport but they helped us sort it. Told them it was our anniversary to be left a hand written congratulations with balloons and prosecco in our room which was a lovely touch. The room was full with everything we needed, bottle openers, gorgeous toiletries etc we requested an ice bucket for another bottle and it was sent up immediately. Room itself was lovely. Bit weird having a sink in the middle of the room but it is Amsterdam!! Separate toilet and shower but really powerful shower. Not much view given that there are works being done outside but we weren't bothered, could still see the museums all lit up in the evening which was nice. Lovely and bright on the top floor with the skylights. VERY comfortable beds! Didn't eat here as plenty of independent places around. De pijp is a fantastic area for food and drink!!!! Quite loud at night from the bar below but again did not bother us as we were awake late anyway, and staying in such a lively city it is to be expected! Great location, we would absolutely stay here again. 10mins from the museum district, 15 vondelpark, and about 30 mins from the main areas of dam sq. The Italian opposite is amazing - great value! And the little Dutch bar next to it is great. Would 100% return to this hotel it ticked all the boxes for us!!
My daughter and I spend one night in Sir Albert hotel and it was such a perfect time. It started already when we arrived the hospitality and the service and the staff are amezing they are so friendly and kind..really perfect. And the rooms nice and clean and the beds..OMG the best bed I've slept in any hotel...we had a front room on the second floor and we have no troubled by streeft noice.. We have been staying in many hotels but Sir Albert is Far away our favourit and I'm sure when I go back to Amsterdam for sure I will stay there and I can highly recommend it to everybody . Thank you to the staff for our pleasant stay !!!
My mom and I stayed here, for one night, for our mother/daughter shopping trip to Amsterdam! Upon arrival we were welcomed by the Front Office with a glass of cava. The Front Office staff was really amazing, so kind and sweet! A staff member (unfortunately we don't know his name, but he was born in Puerto Rico haha :-)) walked us up to the room. We also used the valet parking, which was perfectly arranged as well. At night we had a good night sleep, no noise at all (we had a room on the 2nd floor), the bed were soooooo good! My mom even asked where she could by one of those beds haha. We didn't have breakfast at Sir Albert, but in the morning we called the Front Office for 2 cappuccinos. This was no problem at all, they were brought them to the room within a few minutes, with 2 mini croissants on the side! Lovely!! We can highly recommend this hotel. Everything is perfectly arranged and their staff is really a 5star worthy staff! Thanks for everything, we'll be back soon.
Really trendy hotel, nicely finished and incredibly comfy beds. The staff were very friendly and went out of their way to make an awesome birthday extra special! Good location, nice neighbourhood with lovely restaurant options.
We got an "upgrade" to a luxury room on the first floor. But the noise from the beats of music restaurant were very loud and the vibrations were unacceptable. We cant change the room till the next morning.
I work for a company that is headquartered in Amsterdam so I travel there frequently from the US and have stayed in a number of hotels there. I was traveling from the US for work, flying overnight and arriving in the early morning with an important board meeting the day of my arrival. I asked my assistant to ensure I would able to check in as soon as I arrived. She called the hotel the day before I was to arrive and explained the situation. The woman at the hotel desk said the best way to guarantee check-in at 8am was to book the room for the night before so this is what my assistant did. When I arrived from Schipol at 8am I was told I had been listed as a no-show from the night before, that my room had been given away, that they had no rooms available for me and that I would be charged for the night that I was considered a no-show. When I protested, the person who was helping me, ,Manuel, became rude and dismissive with phrases like "well that's not going to happen" and "it's nor our fault you booked your room through a travel agent" and insisting the only way he could help me was if I was able to prove that my assistant had contacted the hotel directly by providing the name of the person whom she spoke with. Given that is was 2 am in the US and that I doubt my assistant had thought it necessary to ask the name of the person she spoke with, that route was a non-starter. He said the only room they had available for immediate check in was a suite that was $100 euros more per night and when I suggested that he might comp the difference for the first night as they had given away the room that I had paid for he said there was no way that was going to happen. The best he could do was offer me a room that would be ready in an hour and a half which meant I would not have been able to rest, change and prepare for the board meeting later that day. Finally I asked to speak to a manager and he turned me over to his colleague Afka. She was much more constructive and was able to identify a room that had already been cleaned from check out that I could have immediately. Manuel's tone and demeanor made it clear that he should not work in the hospitality industry and that the hotel would endorse having someone as rude, accusatory and unhelpful at the front desk does not speak well for the management. I also do not understand a policy that they can charge me for a room and at the same time give it away and charge someone else for it too before check out time. No one was able to make clear to me what else I should have done to secure an early check-in. In addition, the light in the bathroom did not work, I reported it and it was not fixed during my 3 day stay so I had to choose between showering in the dark or leaving the shower door open and soaking the bedroom floor (the bathrooms are unusual in that the shower stall opens directly into the bedroom). And last but not least, on the last night of my stay at midnight there was a pounding bass sound reverberating up to my room on the third floor from the restaurant (the restaurant Itzakaya by the way is fantastic. should definitely go there, just don't stay at the hotel!). I can sleep through pretty much anything but this wasn't music, more like jackhammering. I couldn't read, watch TV let alone sleep. So I called down to the front desk to ask if they could turn it down a little (it had not been a problem the night before even though the restaurant plays music until they close). They said they would speak to the restaurant but nothing happened and the pounding continued till the restaurant closed at 1am. Not what I expect from a high-quality hotel. When I checked out, Afka apologized again for all the issues and said the front desk manager would be reaching out to me but needless to say that has not happened. Don't risk it. There are lots of very nice, hospitable hotels in Amsterdam where the staff are eager to make sure you have a nice stay.
My wife, 2 adult daughters (in their separate room), and myself just returned from Amsterdam and enjoyed our stay at the Sir Albert Hotel. The staff were extremely helpful, very friendly and go out of their way to provide whatever you may need. While the rooms were on the small side, they were very clean. The maid service was excellent. The hotel is located about 10 minute walk from the Museum Quarter. Transportation to the Center of town requires taking a tram or using Uber (in many cases cheaper and more convenient). Many restaurants near hotel. Excellent bakery Baaken Met Passen. Many good brunch places nearby. Amsterdam is a beautiful city and exploring the canals near the 9 Streets area is a good ideal. Be sure to go to a Brown Café (T'Small is located on a beautiful canal). Buy aged Gouda to take home. Take an evening canal boat ride and visit the Rikks Museum.
Sir Albert is a boutique hotel in very hip neighborhood. Steps away from many restaurants, bakeries, cafes, trendy boutiques and the infamous Albert Cupymarkt and only a short walk to the main museum campus, the hotel was exactly what we were hoping for during our family vacation. Rooms were cozy and beds were fabulously comfortable! Most importantly, the hotel staff were the best! They offered great advice on attractions and restaurants and helped us secure tickets and figure out logical itineraries. I hope to make it back to Amsterdam someday, and if I do, I will be back to Sir Albert!
This hotel is awesome. The front desk staff (both day & night) are very accommodating & friendly. The rooms are somewhat small, but most everything we wanted to explore in AMS was within a couple of stops on the tram.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 1367 reviews