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Recent guest reviews

One of the biggest impressions for me about traveling is the people. In reviewing hotels that is a big part of it. It's the people that make you feel welcome or not. I was on a three week trip throughout Europe and this was only the second hotel where I felt as if the staff doesn't understand the true concept of hospitality. While they did their job, there just wasn't a feeling of being welcomed to the hotel. Side note: They even made me feel odd when I kept my mask on in the hotel and commented I didn't have to wear it. Amsterdam didn't have an indoor mask mandate until 11/6/21 except for public transportation. The hotel aims to be this hip hotel full of art and perhaps works for some but not me. I paid for three nights and checked out after even though I extended my stay in Amsterdam by another three nights because I felt so unwelcome I went to another hotel. I mentioned to the receptionist on my first morning with them I paid for the iconic view but all I am looking at is the massive construction project (I have photos) in front of the central station. Zero apology, zero offer to move me. Her response, Amsterdam Central IS an iconic view. Radisson Hotel, you can do better! Stop charging people for the view until the construction is over! Absurd. Positives: Excellent bed linens and towels, comfortable bed, huge rooms, coffee/tea makers, big nightstands (hard to find in hip new hotels), can't be more convenient to train station.

Loved the staff. Didn’t love the location but tourists will love. There are a zil your bus in front. Convenient to most

Good location. Convenient to go shopping or sightseeing.The hotel staffs are very friendly and helpful. We had a good time in Amsterdam.

Was very happy with my choice. Helpful and accommodating staff, excellent rooms with very modern interior. Unfortunately sauna close up at 8 pm, and was unavailable after long day exploring the city.

Excellent and friendly staff made my stay wonderful.

From the location, comfort, amenities, and staff...this hotel was GREAT! I will definitely stay there again.

Amazing place perfect location. Amsterdam it is a lot of fun Shopping food entertainment all right next to the hotel

Excellent bedding, amenities and staff. Highly recommend.

We felt so welcomed the minute we walked in. The staff and service were excellent. Very attentive and thoughtful. 15 minutes after we checked in, they delivered a personalized Thank You note with a beautiful bouquet of tulips for staying 8 nights with them. Almost a week later, they replaced the flowers with new ones. How thoughtful is that? They also accommodated us with a last minute booking for their New Year’s Eve dinner celebration. We were seated at a lovely table as well. The staff are always very friendly and helpful. The room itself is very modern, stylish, clean and cozy at the same time. The hotel has a lot of fun, quirky collection of art. The location is convenient - close to everything. Good breakfast every morning. We would definitely recommend this hotel and would stay here again. Unforgettable! Heel erg bedankt! Cheers, Elisabeth

Great location with efficient amenities which made my stay smooth. There were some small mistakes at the restaurant, but the services were forgiving.

Great location, beds are comfy, breakfast is excellent!!

Very nice room and amenities, well decorated hotel. The stand out feature was the staff...extremely accommodating and cheerful. They were happy to help plan outings and suggest places. I will be back!

Easy, comfortable and convenient. 5/33 restaurant (that is part of hotel) was excellent.

Prins Hendrikkade 33 Amsterdam

Hotel highlights

  • Walking distance to Dam Square and Anne Frank House
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Amsterdam City Centre,  art'otel Amsterdam, part of Radisson Hotel Group is within a 5-minute walk of popular attractions such as St. Nicholas Church and Berlage Stock Exchange. This 107-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11 AM and on weekends from 7 AM to 11 AM.


Rooms

Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and laptop-compatible safes are also standard.


Property features

Guests of  art'otel Amsterdam, part of Radisson Hotel Group enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Valet parking is available for EUR 50.00 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a library, express check-out, and free newspapers.

Room options

Room, 2 Twin Beds (Art)

2 Twin Beds | Sleeps 2

Room, 1 King Bed (Art Plus)

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed (Art)

1 King Bed | Sleeps 3

Room, 1 King Bed, View (Art - Iconic View)

1 King Bed | Sleeps 2

Guest reviews for  art'otel Amsterdam, part of Radisson Hotel Group

Everyone (14)
3
Everyone

One of the biggest impressions for me about traveling is the people. In reviewing hotels that is a big part of it. It's the people that make you feel welcome or not. I was on a three week trip throughout Europe and this was only the second hotel where I felt as if the staff doesn't understand the true concept of hospitality. While they did their job, there just wasn't a feeling of being welcomed to the hotel. Side note: They even made me feel odd when I kept my mask on in the hotel and commented I didn't have to wear it. Amsterdam didn't have an indoor mask mandate until 11/6/21 except for public transportation. The hotel aims to be this hip hotel full of art and perhaps works for some but not me. I paid for three nights and checked out after even though I extended my stay in Amsterdam by another three nights because I felt so unwelcome I went to another hotel. I mentioned to the receptionist on my first morning with them I paid for the iconic view but all I am looking at is the massive construction project (I have photos) in front of the central station. Zero apology, zero offer to move me. Her response, Amsterdam Central IS an iconic view. Radisson Hotel, you can do better! Stop charging people for the view until the construction is over! Absurd. Positives: Excellent bed linens and towels, comfortable bed, huge rooms, coffee/tea makers, big nightstands (hard to find in hip new hotels), can't be more convenient to train station.

By on Nov 14, 2021

Review comment responded on Nov 17, 2021

Thank you for sharing your experience, Yu-Ju. It is great you loved our location in front of Amsterdam Centraal. I am also happy that you enjoyed your comfortable, spacious room with all its amenities. However, I regret that you did not feel welcomed by our team. We usually take such pride in our genuine hospitality and attentive service; I am sorry that is not your experience. It would be our pleasure to give you a warm welcome on your next visit to our city. Best regards, Elina

3
Everyone

By on Jun 13, 2019

Review comment responded on Jul 1, 2019

Dear Anonymous, Thank you for taking the time to leave us your review. We are very sorry to hear that you did not enjoyed your stay with us and that our service was not up to your standard. Could you please contact us via email or give us a call? We would like to talk about your experiences in our hotel. Warm Regards, Monica Team art'otel

4

amazing free huge breakfast !

Everyone

Loved the staff. Didn’t love the location but tourists will love. There are a zil your bus in front. Convenient to most

By , from san francisco on Jun 18, 2018

Review comment responded on Jun 20, 2018

Thank you so much for sharing your feedback with us! We are happy to see that you enjoyed breakfast and liked our staff. I will share your compliments with the team! We hope to see you again in art'otel Amsterdam again! Kind regards,

5
Everyone

Good location. Convenient to go shopping or sightseeing.The hotel staffs are very friendly and helpful. We had a good time in Amsterdam.

By on May 29, 2018

Review comment responded on Jun 2, 2018

Dear guest, We are happy to read that you enjoyed your stay with us! We hope to accommodate you again in the future! Kind regards,

4
Everyone

Was very happy with my choice. Helpful and accommodating staff, excellent rooms with very modern interior. Unfortunately sauna close up at 8 pm, and was unavailable after long day exploring the city.

By , from New York on May 25, 2018

Review comment responded on Jun 2, 2018

Dear guest, We are happy to read that you enjoyed your stay with us! Please keep in mind that our sauna and other facilities are still open at night, only that someone from the staff needs to walk with you in order to open the door due to safety regulations. We hope you will return to our hotel someday so that we can offer you this service in the future! Kind regards,

5

nice centrally located hotel

Everyone

Excellent and friendly staff made my stay wonderful.

By on May 18, 2018

Review comment responded on May 21, 2018

Dear Orbitz, Thank you so much for the positive comments on the hotel. I will make sure to pass your complement on the staff. Kind regards,

5

5-star hotel!

Everyone

From the location, comfort, amenities, and staff...this hotel was GREAT! I will definitely stay there again.

By on Apr 17, 2018

Review comment responded on Apr 17, 2018

Dear Reny, thank you for your five star review! We are delighted to hear you had such a great time with us. We are looking forward to welcoming you again in the future. Warm regards

5

lperfectly located for everything you need

Everyone

Amazing place perfect location. Amsterdam it is a lot of fun Shopping food entertainment all right next to the hotel

By on Apr 12, 2018

Review comment responded on Apr 13, 2018

Dear Anonymous, Thank you for taking the time to leave us your review! We hope you enjoyed your stay with us in Amsterdam. Kind regards, Janice Front office hostess

5
Everyone

Excellent bedding, amenities and staff. Highly recommend.

By on Mar 25, 2018

Review comment responded on Mar 26, 2018

Dear Anonymous, thank you for your review. We loved to hear that you liked our hotel so much. We are already looking forward to welcome you back with us during your next visit to Amsterdam. Kind regards, art'otel team

5

great staff and hotel.

Everyone

We felt so welcomed the minute we walked in. The staff and service were excellent. Very attentive and thoughtful. 15 minutes after we checked in, they delivered a personalized Thank You note with a beautiful bouquet of tulips for staying 8 nights with them. Almost a week later, they replaced the flowers with new ones. How thoughtful is that? They also accommodated us with a last minute booking for their New Year’s Eve dinner celebration. We were seated at a lovely table as well. The staff are always very friendly and helpful. The room itself is very modern, stylish, clean and cozy at the same time. The hotel has a lot of fun, quirky collection of art. The location is convenient - close to everything. Good breakfast every morning. We would definitely recommend this hotel and would stay here again. Unforgettable! Heel erg bedankt! Cheers, Elisabeth

By , from Los Angeles, CA on Jan 5, 2018

Review comment responded on Jan 5, 2018

Dear Elisabeth, Thank you so much for taking the time to leave this lovely review. We as the staff of the art'otel are very happy to hear that you enjoyed your stay so much. If your travels would bring you back to Amsterdam again. We would be more then happy to welcome you back in the hotel. Kind regards, Bram van Neerven Front office trainee.

 art'otel Amsterdam, part of Radisson Hotel Group

Prins Hendrikkade 33, Amsterdam, 1012 TM
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