Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property
Hotel with free breakfast, near Dam Square

Choose dates to view prices

Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Free daily continental breakfast
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Place, ARTIS
    ‪6 min walk‬
  • Place, Nemo Science Museum
    ‪8 min walk‬
  • Place, Rembrandt Square
    ‪11 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 Double Bed (Free Breakfast)

8.8 out of 10
Excellent
(80 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds (Free Breakfast)

9.0 out of 10
Wonderful
(80 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed (Canal View, Free Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds (Canal View, Free Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Amsterdam

Located in Amsterdam City Centre within a short walk of Rembrandt Square, Holiday Inn Express Amsterdam - City Hall by IHG is within a mile (2 km) of other popular sights such as Dam Square. This 89-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Hortus Botanicus - 4 min walk - 0.3 miles
  • ARTIS - 6 min walk - 0.3 miles
  • Nemo Science Museum - 8 min walk - 0.4 miles
  • Rembrandt Square - 11 min walk - 0.6 miles
  • Dam Square - 16 min walk - 0.9 miles

Getting around

  • Mr. Visserplein Stop - 5 min walk
  • Amsterdam Central Station - 16 min walk
  • Amsterdam Airport Schiphol (AMS) - 29 min drive

Restaurants

  • ‪ibis Amsterdam Centre Stopera - ‬1 min walk
  • ‪Bakers & Roasters - ‬5 min walk
  • ‪Orloff - ‬4 min walk
  • ‪MOAK Pancakes City Center - ‬5 min walk
  • ‪Tony's NYC Bagel - ‬5 min walk

About this property

Holiday Inn Express Amsterdam - City Hall by IHG

Hotel with free breakfast, near Dam Square
At Holiday Inn Express Amsterdam - City Hall by IHG, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. Offsite parking is offered for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a vending machine and a TV in a common area.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Coffee makers, laptop-compatible safes, and phones are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 35 per night (1476 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Amsterdam - City Hall by IHG?

Holiday Inn Express Amsterdam - City Hall by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Amsterdam - City Hall by IHG?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Amsterdam - City Hall by IHG on Jan 4, 2026 start from $112.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn Express Amsterdam - City Hall by IHG?

This hotel is situated in Amsterdam City Centre within a short 16-minute walk of Dam Square and also 12 minutes on foot from Rembrandt Square. You'll also find Passenger Terminal Amsterdam and Amsterdam Museum less than a mile away.

Is parking available on site at Holiday Inn Express Amsterdam - City Hall by IHG?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 35 per night (reservations required).

Does Holiday Inn Express Amsterdam - City Hall by IHG include a casino?

No, Holiday Inn Express Amsterdam - City Hall by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Amsterdam - City Hall by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Amsterdam - City Hall by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and free breakfast.

Are there hot tubs at Holiday Inn Express Amsterdam - City Hall by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Amsterdam - City Hall by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Amsterdam - City Hall by IHG offers free continental breakfast each morning though there is no restaurant.

Does Holiday Inn Express Amsterdam - City Hall by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Amsterdam - City Hall by IHG.

Does Holiday Inn Express Amsterdam - City Hall by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Amsterdam - City Hall by IHG?

The closest major airport to Holiday Inn Express Amsterdam - City Hall by IHG is Amsterdam Airport Schiphol (AMS), which is 13.8 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Amsterdam - City Hall by IHG?

No, at Holiday Inn Express Amsterdam - City Hall by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

barry

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Maid service didn’t show up on my second day. Also for two days tv didn’t work. I called reception who said they would fix. Nothing done.
Stayed 2 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Kalil

Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great breakfast (including eggs and pancakes even though a cold breakfast was advertised). The room was clean and comfortable, (love the handheld shower). The only thing missing was luggage stands. The room temperature was cold and impossible to change but I’m sure the staff would have assisted if we had asked. Hotel is a 20 to 30 minute walk from popular attractions.
Stayed 4 nights in Sep 2025

8/10 Good

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was below grade but very clean. Water pressure was excellent along with plenty of hot water.
Stayed 1 night in Sep 2025

10/10 Excellent

lorie

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, Hutchinson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel went above and beyond to ensure or needs were met.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Traveled with family
Pretty standard for a holiday inn express. We found a silverfish in a bed one night, they changed our room promptly. Was a good budget hotel, nothing fancy, just basic, reasonably clean other than the bug in the bed and a few crumbs and bits around the room that weren’t cleaned up. Pretty normal for a holiday inn express
Stayed 5 nights in Sep 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice city hotel clean and convenient and only 10 minutes to town
Stayed 3 nights in Sep 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Dorota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The super nice receptionist who let us check in early. Breakfast was nice. We also liked the room
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of the canal. The staff is professional friendly and efficient.
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a boutique hotel. The hotel pictured on Expedia shows a beautiful canal. You could not see it from the hotel. It's a very dirty area near the Red Light district. There is nothing nearby to do and no restaurants that are convenient. The room is very basic. No frig or microwave if you brought food back. The breakfast is basic and never changes. They say they provide gluten free food. They brought my wife some crackers.
Stayed 6 nights in Sep 2025

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities
The staff were friendly and helped with directions to restaurants and other places of interest.
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Exactly what was expected of the global hotel chain. The staff were friendly, the room was clean-ish (there were some stains on the carpet, a big cobweb in one corner of the ceiling, and a funny smell in the corridor - not sure if there’s been some recent painting done?). The location was ok for getting to the train station or going to the NEMO Museum, but if I come back again, I might try staying further into the city centre. We were a 10-15 minute walk away from the different restaurants we dined at each night. We had breakfast at the hotel which was ok, but would be better with a new system for time slots. We were told to book time slots at reception to guarantee a seat, but even after booking a time slot, it was difficult to find somewhere to sit and eat. Overall, a good stay for what we paid.
Stayed 3 nights in Aug 2025

8/10 Good

Jaunty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room right at water level was very nice. Breakfast was good. Slight complaint about the pillows - they were too firm, otherwise all was good.
Stayed 2 nights in Sep 2025

6/10 Okay

Jason

The room cleaner didn’t do good job, She didn’t cu

Stayed 3 nights in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The location is further from the central city than it appears on the map. There were no wash cloths. The single duvet cover was too hot for the summer.
Stayed 2 nights in Aug 2025

10/10 Excellent

william

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful and professional staff. Nice room. Good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful two night here! Everything you need for a safe, super clean, walkable hotel right in the center of Amsterdam! Will stay again!
Stayed 2 nights in Aug 2025