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Good staff, near to Lidle and Albert Heiji market (a kind of bakery). You can take the tram number 2 to central statiion and downtow. Bright room, comfortable bed and clean bathroom. Good value of money.
We arrived from Canada to find that the hotel did not have our reservation (even though we received a confirmation/reminder email just few days prior to our arrival). The hotel was now fully booked so we had to find another accommodation. It was our first time in Amsterdam and the hotel is well outside of the city and a distance from public transit so the situation was very stressful. The staff wouldn't even let us use their phones to contact booking.com to figure out our next steps. We think they use numerous booking sites and decided to give our space to another, higher paying customer. Luckily booking.com was really helpful and set us up at Corendon City Hotel Amsterdam (which was spectacular and close to public transit with very wonderful staff).
We stayed here for 3 nights was pleasantly surprised by reception area very clean and modern with friendly, professional staff. We were allowed to have our room early which was good and we were in room 164 it was very clean and spacious for 2 people. We used the coffee machine it’s 2 euros and the coffee is decent. Used the bar for drinks a few times and thought prices were reasonable and staff friendly. It’s around 5 minutes walk to the tram stop where you get the number 2 into town and it takes 15-20 minutes and it’s 19 euros for 72 hours very reasonable. I travel to quite a lot of European cities and for the money the hotel is very good don’t understand the negative reviews it is a little way out of city centre so if you don’t want a 20 minute tram ride stay in the centre but you would pay double what you pay here for a room. Will stay here again next time I’m in Amsterdam.
Summary: nothing terribly wrong with the hotel, but nothing terribly good either. Location: in a not very salubrious residential part of Amsterdam, quite off the city centre. This in itself is not a major issue, as public transport links (particularly the #2 tram) are fairly good. But it means the area is dead in the evening, with nowhere to go for a meal or a drink. There is an overpriced Chinese restaurant, and two take-away places looking distinctly run-down and not inviting, in the small commercial centre nearby, full of beggars (persistent, but not aggressive) after dark. There is an elevated urban motorway just outside the hotel, but the noise didn't unduly disturb us (first floor room, facing the motorway). The reception staff were smiling, cheerful and helpful. The room service was disorganised: the cleaners coming late (4-5 pm), on the penultimate day of our stay the cleaner was convinced we had already checked out and started moving our belongings out of the room as forgotten property. Twice a room service supervisor (?) came late to ask whether the room had been cleaned; this tell a lot of the quality of the cleaning staff. The restaurant is a joke: only pizza is on the menu. The breakfast wasn't outstanding, but acceptable. It's clearly overpriced, and there is no alternative breakfast places nearby. The price: not too bad for Amsterdam in early September.
I found that not many plug in adapter in the room and also the bed sheet and the towel is very dirty. In the second day when I back to the room, I noticed that one window was open and the second hand smoke coming from the outside and I call the front desk close the window, they ask me close by our self. If I can close it then I will do it!! Yes, the location is close to the tram station. Overall is average.
Just 20 minutes from the city center but very easy to use the trams. Tram station very closed. The neighborhood is clean, safe and quiet. Hotel needs a very strong management. Two days our room was not clean, the bar service is very unprofessional, breakfast is expensive 11.50 euro (100 meters there is Lidl). Rooms are ok but wc are need renovation. Bathroom amenities very limited and cheap quality. Lobby area is badly designed but this is an opinion. Reception staff very friendly and helpful. Please create nice garden area outside to yards, easily can be a modern, nice and interesting hotel.
The hotel is about 5kms from the centre of Amsterdam, a 5 minute walk from the no. 2 tram which takes you into the city centre. The hotel is modern and the room was a good size with a comfortable bed. There is no aircon and when we arrived the room was very hot. There is a window you can open but it took 24 hours for the room to cool down despite the weather outside being cool. There is no tea or coffee making in the room and the hotel facilities are basic. There is a continental breakfast which is expensive so we did not take it. A good feature of the location is that there is a shopping centre close by just the other side of the highway where you can buy pastries very cheap in a supermarket.
Coming to this hotel was terrifying, as other reviews suggested there was something seriously wrong with this place. Despite all that, it’s a great hotel. It’s quiet enough, the rooms are great, very clean and tidy. Keep in mind, there is no kettle in the room, but there is a shop 2 minutes away, which sells them for 5 euro each. There is also a wonderful buffet breakfast every morning for 12 euro(?). However, if you want some cheap food, there’s a Lidl right round the corner! The bike renting service was nice and efficient as well, they let us choose the bike we want. However, you have to put down 50 euro deposit, and I would recommend putting it in cash, as the card deposit does take a month to go back into the account, although they did warn us of it. Overall, very impressed!! Great hotel
Beds slept well. Room was clean but very tiny!!! We felt safe and shuttle to the airport was convenient. The biggest concern was the recent talk of bags being taken from the breakfast area. However we know we can deal with issues at any location or time. Nothing to complaint about but nothing really to brag about either.
This hotel was redone. It is almost brand new. It was one tram (#2) from downtown amsterdam to our hotel. The beds were incredibly comfortable. The people in the room above us had children that were running alot and made alot of noise and the staff spoke with them but they did not listen. The staff were courteous and helpful. I will definitely stay here again.
Located in Nieuw-West within a mile (2 km) of Vondelpark, Best Western Amsterdam is within 2 miles (3 km) of other popular sights such as Olympic Stadium. This 232-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a safe, a phone, and a desk.
At Best Western Amsterdam, guests have access to free WiFi in public areas, coffee in a common area, and a terrace. If you drive, self parking is EUR 12.50 per day, or you can take advantage of the airport shuttle at scheduled times for EUR 17.00. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include a garden and a TV in a common area.