Hotel Mercier

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Mercier

Bar (on property)
Property video
Honeymoon Suite | Living area | TV
Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Rozenstraat 12, Amsterdam, Noord Holland, 1016NX
  • Anne Frank House
    ‪4 min walk‬
  • Dam Square
    ‪9 min walk‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

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Room options

Junior Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Basic Double Room, 1 Queen Bed

7.8 out of 10
Good
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

8.6 out of 10
Excellent
(29 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Economy Double Room, 1 Double Bed (No View)

7.8 out of 10
Good
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Superior Suite, Mezzanine

9.8 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Amsterdam

Located in Amsterdam City Centre within a short walk of Dam Square, Hotel Mercier is within a mile (2 km) of other popular sights such as Leidseplein. This 48-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Anne Frank House - 4 min walk - 0.3 miles
  • Dam Square - 9 min walk - 0.5 miles
  • Leidseplein - 14 min walk - 0.8 miles
  • Rijksmuseum - 18 min walk - 1.0 mile
  • Van Gogh Museum - 5 min drive - 1.2 miles

Getting around

  • Westermarkt Stop - 2 min walk
  • Rokin Station - 14 min walk
  • Amsterdam Airport Schiphol (AMS) - 22 min drive

Restaurants

  • ‪Polaberry - ‬2 min walk
  • ‪Kafenion - ‬2 min walk
  • ‪Pause - ‬2 min walk
  • ‪Sefa - ‬2 min walk
  • ‪Café Kalkhoven - ‬2 min walk

About this property

Hotel Mercier

Eco-certified hotel with a 24-hour front desk and a coffee shop
Guests of Hotel Mercier enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a meeting room, express check-out, and a garden.
Guests can expect to find free WiFi and TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers. Espresso makers, safes, and phones are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonboon

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20.95 for adults and EUR 9.95 for children
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Mercier Amsterdam
Mercier Amsterdam
Hotel Mercier Hotel
Hotel Mercier Amsterdam
Hotel Mercier Hotel Amsterdam

Frequently asked questions

Is a free cancellation option available at Hotel Mercier?

Hotel Mercier provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Mercier?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Mercier on Jul 21, 2025 start from $237.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Mercier?

This hotel is situated in Amsterdam City Centre within a short 10-minute walk of Dam Square and also 1 minutes on foot from The 9 Streets. You'll also find Amsterdam Museum and Leidseplein less than a mile away.

Is parking available on site at Hotel Mercier?

No, there isn't parking available at the hotel.

Does Hotel Mercier include a casino at the property?

No, Hotel Mercier doesn't have a casino.

Will I find an indoor pool at Hotel Mercier?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Mercier?

Couples staying at this hotel will appreciate amenities like premium bedding and an espresso maker as well as a bar.

Does Hotel Mercier have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Mercier have a restaurant with a breakfast menu?

Yes, Hotel Mercier serves buffet breakfast for a surcharge each morning at Bonboon.

Will Hotel Mercier allow pets to stay for free?

No, pets aren't allowed at Hotel Mercier though service animals are welcome.

Are there connecting rooms at Hotel Mercier?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Mercier?

The closest major airport to Hotel Mercier is Amsterdam Airport Schiphol (AMS), which is 10.7 mi away (22 minutes by car).

Are there rooms with balconies at Hotel Mercier?

No, there aren't any guestrooms with balconies at Hotel Mercier.

Hotel Mercier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the core of Amsterdam
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Property conditions & facilities
Great location, excellent service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location, Wonderful modern, well designed rooms.
Stayed 3 nights in Mar 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay - the entire staff are warm and welcoming and there is a massive sense of pride in how everything is delivered.
Stayed 3 nights in Mar 2025

10/10 Excellent

Team

Stayed 3 nights in Mar 2025

6/10 Okay

Clare

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Enjoyed my stay at Hotel Mercier, good location and very cosy rooms with comfortable bed and soft bedding. Tasteful design and great dining room. Unfortunately the hotel would not accommodate my early arrival and I was left to sit in the lounge for most of the day. I was also a little disgruntled that people who arrived after me were being checked in whilst I was left with no room. I'd emailed prior so this was not good service. Would have happier customers if it tried to accommodate them more.
Stayed 1 night in Jan 2025

2/10 Terrible

LISA

Disliked: Staff & service, property conditions & facilities, room comfort

DECEPTIVE DISHONEST ,BAIT&SWITCH ADVERTISING

As seasoned travelers who have stayed in hotels across Europe, we have rarely encountered such a misleading, dishonest, and disappointing experience as we did at Hotel Mercier. First, we paid extra for a deluxe room, expecting a higher level of comfort. Instead, we were placed in a motel-style room outside the main hotel, where anyone walking by could see directly into our space. This was nowhere near the standard of a "deluxe" room and was blatantly misleading. When I requested to be moved, I was told the hotel was full and that I would have to wait until the next day—something that should have been disclosed upfront. Unfortunately, overnight, my husband became very ill, and we decided to fly home to New York a day early. I spoke with Lazlo at the front desk, who clearly assured me that the hotel would not charge us for the unused night as long as Hotels.com agreed to waive the cancellation fee. Wanting to confirm, I immediately contacted Hotels.com, and they confirmed they had no issue processing the refund—as long as the hotel honored their agreement. Lazlo had already assured me they would. However, after we checked out, Hotel Mercier blatantly denied this agreement, both to us and to Hotels.com. Hotels.com made multiple attempts to verify the information directly with the hotel, yet each time, Hotel Mercier refused to acknowledge what their own employee had promised. Instead, they dismissed the situation by saying Lazlo had made a mistake—completely disregarding the fact
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Isabel

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
I had such a lovely time at Hotel Mercier. The room was so quaint and well decorated and had lovely amenities including an electric tea kettle, nespresso with four pods, and a marshal speaker! The neighborhood is also very nice but note it is one of the pricier neighborhoods in Amsterdam. Perfect for walking around with cute little shops and very close to tourist attractions like the Anne Frank museum & the 9 streets. Highly recommend staying here!
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary Beth Nee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. Everyone was so accommodating and helpful. Breakfast was wonderful
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

Should be better for the price range

This is generally my go to hotel at Amsterdam but this time we did not feel very welcome. The personnel has a very strict attitude. And for this price range and for people on vacation it's not the right approach. From now on I'll think twice. The design and the space of the rooms are Ok, they are clean. They are getting a little old though. There is no mini bar or room service. For this price range they definitely should have those. The bar and the restaurant downstairs saves the day. The location is great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for the night but had the best experience! Hotel was beautiful! The staff are very friendly. When we arrived earlier in the morning, the staff let us leave our bags while we explored the city until it was time for our room to be ready. When we came back to check-in again our bags were already placed into our rooms so we didn’t have to worry about carrying them to the room. I was also celebrating my birthday but never told the staff but they must have looked at my passport when i checked in because when i entered our room they placed balloons and beautiful note on the bed wishing me a happy birthday. Which was really sweet of them! Beds were comfort and clean. Rooms are beautifully decorated. Check out was smooth and when asked for a last minute taxi to the airport they were able to get one in less than 10 minutes. Overall i highly recommend Hotel Mercier! Will be using them again next time I’m in Amsterdam!
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow. Best location IMO. Close and reasonable grocery nearby. Fred Heijn. Accommodating and friendly staff. Upgraded us and we are so very thankful 🙂 Next to Anne Frank Huis and incredible dining options and shopping. Don’t hesitate to book.
Stayed 4 nights in Feb 2025

10/10 Excellent

Randall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely hotel, great design and great attention to detail. Very comfortable. Fantastic location.
Stayed 1 night in Feb 2025

6/10 Okay

Janette

Liked: Cleanliness
Stayed 4 nights in Jan 2025

4/10 Poor

Marie

Business traveler
Disliked: Cleanliness
Unfortunately staff walked into my room twice without knocking as well as my room was only cleaned once during 4 days.
Stayed 4 nights in Jan 2025

8/10 Good

VANESSA

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

kiran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, accommodation, amenities and ease of arrival was everything we hoped for. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Parker, Teaneck

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Warm, welcoming, beautiful hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Nichole

Stayed 4 nights in Dec 2024