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Recent guest reviews

Great location, very kind and helpful staff and good value for money. Can improve in cleanness like replace used cups in room and clean better in dinning room. Recommend this hotel.

Hotal was ok, some of staff where somewhat friendly but kind of "cold" overall the stay was decent. The only thing that really was annoying was that there was no elevator, and i was placed in the attic room.(room 41) It was hard to get my luggage up to the very narrow sets of stairs leading to the 4th floor.

The staff of the hotel was incredibly nice. However no one informed us before our stay that the hotel was under construction, and when checking in we had to walk through a construction zone with all of our luggage. The hotel is dead center in Amsterdam if that is what your looking for. However if you have heavy luggage or have an injury or are elderly there is NO elevator in the hotel. We had to carry all of our luggage up 4 flights of very narrow, spiraled steps. In top of that, when we were checking in the maid was cleaning rooms and just throwing laundry bags on the stairs, which blocked our entire path up the stairs. The room was fine. At first the sheet looked as if it had bed bugs but it was just lint from the top cover. The bathroom walls had mold on them, and the whole carpet looked like it had seen better days. All in all, while the staff was great, i will 100% not be coming back here any time soon.

Rokin 154 Amsterdam

Hotel highlights

  • Walking distance to Dam Square and Rijksmuseum
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Concierge services

Hotel des Arts places you in Amsterdam City Centre, within a leisurely stroll of popular sights such as Dam Square and Rijksmuseum. This 22-room hotel welcomes guests with conveniences like 24-hour room service, a bar/lounge, and free in-room WiFi.


Dining

Start weekdays with full breakfast, available for a fee from 7:00 AM to 10:00 AM. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe.


Rooms

TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and desks.


Property features

Hotel des Arts offers free WiFi in public areas and coffee in a common area. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets.

Room options

Single Room

1 Twin Bed | Sleeps 1

Double or Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Double Room, Canal View

2 Twin Beds | Sleeps 2

Triple Room, 3 Twin Beds

3 Twin Beds | Sleeps 3

Guest reviews for Hotel des Arts

Everyone (2) Couples (1)
4
Family with small children

Great location, very kind and helpful staff and good value for money. Can improve in cleanness like replace used cups in room and clean better in dinning room. Recommend this hotel.

By on Aug 12, 2022

Review comment responded on Aug 15, 2022

Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed our central location. Looks like we definitely missed the mark on a few housekeeping matters. We always hope that our guests will bring things like this to our attention while they are staying in the hotel so that we can remedy the situation during the stay. We will use this review for housekeeping training purposes in hopes of improving our service. We hope to welcome you back.

4
Everyone

By on Jan 23, 2020

3
Everyone

Hotal was ok, some of staff where somewhat friendly but kind of "cold" overall the stay was decent. The only thing that really was annoying was that there was no elevator, and i was placed in the attic room.(room 41) It was hard to get my luggage up to the very narrow sets of stairs leading to the 4th floor.

By on Oct 18, 2019

2
Partner Couples Friends

The staff of the hotel was incredibly nice. However no one informed us before our stay that the hotel was under construction, and when checking in we had to walk through a construction zone with all of our luggage. The hotel is dead center in Amsterdam if that is what your looking for. However if you have heavy luggage or have an injury or are elderly there is NO elevator in the hotel. We had to carry all of our luggage up 4 flights of very narrow, spiraled steps. In top of that, when we were checking in the maid was cleaning rooms and just throwing laundry bags on the stairs, which blocked our entire path up the stairs. The room was fine. At first the sheet looked as if it had bed bugs but it was just lint from the top cover. The bathroom walls had mold on them, and the whole carpet looked like it had seen better days. All in all, while the staff was great, i will 100% not be coming back here any time soon.

By on May 24, 2019

Review comment responded on Jun 30, 2019

Thank you for your feedback. Unfortunately, we sometimes have to make improvements or repairs to the hotel even when guests are arriving. Thank you for the information about the housekeeping we are using your complaint regarding the laundry bags for training purposes. We always hope that our guests will feel welcome and enjoy their stay with us however it seems that we really missed the mark with you and for that we apologize.

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