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Recent guest reviews

Very modern hotel. Stayed in the business room with a queen bed was very decent sized. The rooms were a bit dusty and was clearly visible. Close to the metro station. Not close to any restaurants except on site. Food was good at the hotel bar.

Though the hotel is far from the city center , it offers unmatched amenities and service for the price! It looks modern , the room is clean with a beautiful view on the canal. I would stay again !

Perfect stay, very luxurious feel to it and some great amenities

Would not come back again. The location is close to the station but pretty far away from the city. Staff was great and nice but the service was horrible. No bathrobe or slippers. Chic room but there's no light, the only light source we had was natural lighting and very dim light in the room. The light on the mirror was broken and we had to use cell phone flashlight to put makeup on in the morning. Asked for toothpaste and was told that we had to go downstairs to pick it up ourselves, and they do not provide any adapter, had to buy one for 10 euros (which was my first time because all the hotels I've been to in Europe at least provided adapters). There's nothing in the minibar. Left in the morning and somebody came in to clean our room and when we came back the room door was not locked and slightly open. Overall the room design was nice but service and amenities are definitely not up to expectations.

We had a beautiful room with an amazing review. The staff was courteous and very professional. The breakfast buffet was made up of a heavenly selection of select meat, cheeses, breads, fresh juice and coffee. Highly recommend.

Sorry, th survey is Chinese or Japanese and I don't speak either language.

Beautiful brand new hotel, with excellent service and amenities. The spa is available for use at any time, and includes sauna, steam, pool, infrared, and foot baths. The in suite bathrooms are very luxurious, and the beds are so comfortable.

A standard anemic hotel lonely in a cool ambience. It is located on the edge of the city without any facilities nearby.Not even a buffet for 15 minutes walk. The inside is heated by the air conditioner at full 16 degrees if you're lucky. The breakfast is typical. If you stay a couple of days, you will have an excellent weight and mind loss therapy.Equipment is solid, business design with no emotions,any.Good luck!

Beautiful hotel and very good staff. Accomodation was great

Joan Muyskenweg 20 Amsterdam

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Amsterdam East within 2 miles (3 km) of RAI Exhibition and Congress Centre, Van der Valk Hotel Amsterdam-Amstel is within a few miles (5 km) of other popular sights such as Ziggo Dome. This 4-star hotel has 206 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including Amstelle, which specializes in local and international cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All 206 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also standard.


Property features

Built in 2018, the brand new Van der Valk Hotel Amsterdam-Amstel offers an outdoor pool, a fitness center, and a sauna. Self parking is available for EUR 20.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, a business center, and a terrace.

Room options

Comfort Room, Accessible

2 Twin Beds | Sleeps 2

Comfort Triple Room

3 Twin Beds | Sleeps 3

Suite

1 King Bed | Sleeps 2

Comfort Room

2 Twin Beds | Sleeps 2

Guest reviews for Van der Valk Hotel Amsterdam-Amstel

Everyone (6) Couples (6) Family (3)
5
Everyone

By on Oct 4, 2019

Review comment responded on Oct 4, 2019

Dear Guest, Thank you for taking the time to leave feedback on your recent stay in our hotel! Looking at your score, you really enjoyed your time here. We hope to welcome you soon back! Best Regards, Jozien (Guest Relations)

4
Partner Couples

Very modern hotel. Stayed in the business room with a queen bed was very decent sized. The rooms were a bit dusty and was clearly visible. Close to the metro station. Not close to any restaurants except on site. Food was good at the hotel bar.

By on Sep 25, 2019

Review comment responded on Sep 26, 2019

Dear guest, Thank you for your compliments! We really appreciate it. We also would like to thank you for your comprehensive feedback. I'll share your comments with the responsible manager! Maybe a nice suggestion for your next stay; at the front office you can rent bikes. With a bike you can be in the Rijnstraat within 5 minutes. Here you can find lots of small shops and restaurants! Hopefully this will make your next stay even more pleasant. It was our pleasure hosting you and we would love to host you again! Kind regards, Beau (Guest Relations)

5
Business Business

Though the hotel is far from the city center , it offers unmatched amenities and service for the price! It looks modern , the room is clean with a beautiful view on the canal. I would stay again !

By on Sep 11, 2019

Review comment responded on Sep 11, 2019

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beau (Guest Relations)

5
Partner Couples Friends Family

Perfect stay, very luxurious feel to it and some great amenities

By on Sep 2, 2019

Review comment responded on Sep 2, 2019

Dear guest, Thank you so much for taking the time to provide our team with such fantastic feedback in regards to your recent stay here with us. We look forward to welcoming you here again very soon. Sincerely, Beau (Guest Relations)

2
Friends

Would not come back again. The location is close to the station but pretty far away from the city. Staff was great and nice but the service was horrible. No bathrobe or slippers. Chic room but there's no light, the only light source we had was natural lighting and very dim light in the room. The light on the mirror was broken and we had to use cell phone flashlight to put makeup on in the morning. Asked for toothpaste and was told that we had to go downstairs to pick it up ourselves, and they do not provide any adapter, had to buy one for 10 euros (which was my first time because all the hotels I've been to in Europe at least provided adapters). There's nothing in the minibar. Left in the morning and somebody came in to clean our room and when we came back the room door was not locked and slightly open. Overall the room design was nice but service and amenities are definitely not up to expectations.

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Dear Fei, Thank you for taking the time to leave such comprehensive feedback on your recent stay in our hotel. I am sorry to read you will not come back to our hotel again. Did you know our suites are provided with bathrobes and slippers? All of our rooms are equipped with light dimmers so light can be adjusted to the preference of our guests. Perhaps the dimmer in your rooms was stuck on 'low'. I will inform our technical department about your remark. I will inform our housekeeping manager about your remark regarding your door, my apologies for any inconvenience. We do hope you will give us a second chance and that we can welcome you back in the future! Best Regards, Jozien (Guest Relations)

5
Family Partner Couples

We had a beautiful room with an amazing review. The staff was courteous and very professional. The breakfast buffet was made up of a heavenly selection of select meat, cheeses, breads, fresh juice and coffee. Highly recommend.

By on Jul 11, 2019

Review comment responded on Jul 12, 2019

Thank you so much for taking the time to provide our team with such fantastic feedback in regards to your recent stay here with us. We look forward to welcoming you here again very soon. Sincerely, Jozien (Guest Relations)

5
Everyone

Sorry, th survey is Chinese or Japanese and I don't speak either language.

By on Jul 9, 2019

Review comment responded on Jul 9, 2019

Dear guest, Thank you for letting us know! We do hope you have had a lovely stay. It was our pleasure hosting you and we would love to host you again. Kind regards, Beau (Guest Relations)

5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Dear guest, Thank you for this amazing score! We are really proud to hear that you enjoyed your stay with us. Hopefully we may welcome you again. Sincerely, Beau (Guest Relations)

5
Partner Couples Family

Beautiful brand new hotel, with excellent service and amenities. The spa is available for use at any time, and includes sauna, steam, pool, infrared, and foot baths. The in suite bathrooms are very luxurious, and the beds are so comfortable.

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Dear guest, Thank you so much for taking the time to provide our team with such fantastic feedback in regards to your recent stay here with us. Lovely to read that you had the chance to enjoy our wellness and other facilities! We look forward to welcoming you here again very soon. Sincerely, Beau (Guest Relations)

4
Partner Couples

A standard anemic hotel lonely in a cool ambience. It is located on the edge of the city without any facilities nearby.Not even a buffet for 15 minutes walk. The inside is heated by the air conditioner at full 16 degrees if you're lucky. The breakfast is typical. If you stay a couple of days, you will have an excellent weight and mind loss therapy.Equipment is solid, business design with no emotions,any.Good luck!

By on Mar 31, 2019

Review comment responded on Apr 1, 2019

Dear guest, Thank you so much for your score and feedback. We look forward to welcoming you home again very soon. Sincerely, Beau (Guest Relations)

Van der Valk Hotel Amsterdam-Amstel

Joan Muyskenweg 20, Amsterdam, 1096CJ
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