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Hotel Mai Amsterdam

Property class: 4

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Photo gallery for Hotel Mai Amsterdam

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Lobby
Comfort Double or Twin Room, Canal View | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Laundry

Explore the area

View in a map
30 Geldersekade, Amsterdam, NH, 1012 BJ
  • Place, Warmoesstraat
    ‪3 min walk‬
  • Place, Dam Square
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪16 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Basic Double Room

8.4 out of 10
Very good
(26 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Standard Double or Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Grand Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 361 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Loft

Executive Loft | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Executive Loft

9.6 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Executive Double Room, Canal View

9.2 out of 10
Wonderful
(17 reviews)
  • Canal view
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room, Canal View

Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Comfort Double or Twin Room, Canal View

9.4 out of 10
Exceptional
(40 reviews)
  • Canal view
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bunk Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, soundproofing, cribs/infant beds

Standard Triple Room

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Amsterdam

Located in Amsterdam City Centre within a short walk of Dam Square, Hotel Mai Amsterdam is within 2 miles (3 km) of other popular sights such as Leidseplein. This 83-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Amsterdam Chinatown - 1 min walk - 0.1 miles
  • Warmoesstraat - 3 min walk - 0.2 miles
  • Sexmuseum - 4 min walk - 0.3 miles
  • Dam Square - 9 min walk - 0.5 miles
  • Anne Frank House - 16 min walk - 0.9 miles

Getting around

  • Amsterdam Central Metro Station - 2 min walk
  • Amsterdam Central Station - 6 min walk
  • Amsterdam Airport Schiphol (AMS) - 33 min drive

Restaurants

  • ‪Hotel NH Collection Amsterdam Barbizon Palace - ‬3 min walk
  • ‪VOC-Café De Schreierstoren - ‬2 min walk
  • ‪De Haven van Texel - ‬3 min walk
  • ‪Molly Malone's Irish Pub - ‬2 min walk
  • ‪The Queen's Head - ‬3 min walk

About this property

Hotel Mai Amsterdam

Hotel Mai Amsterdam offers free WiFi in public areas and coffee in a common area. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry.
40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer rainfall showers and designer toiletries. Espresso makers, safes, and phones are also available.

Similar properties

Exterior
Inntel Hotels Amsterdam Centre
Amsterdam City Centre
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,448 reviews
$210 nightly
The price is $281
May 10 - May 11
Total with taxes and fees
Inntel Hotels Amsterdam Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 32.50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20.95 for adults and EUR 9.95 for children
  • Nearby parking fee: EUR 32.50 per day (2297 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Mai Amsterdam Hotel
Hotel Mai Amsterdam Amsterdam
Hotel Mai Amsterdam Hotel Amsterdam

Frequently asked questions

Is a free cancellation option available at Hotel Mai Amsterdam?

Hotel Mai Amsterdam offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Mai Amsterdam?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Mai Amsterdam on May 10, 2026 start from $265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Mai Amsterdam?

This hotel is situated in Amsterdam City Centre within a short 11-minute walk of Dam Square and also 15 minutes on foot from Rembrandt Square. You'll also find The 9 Streets and Passenger Terminal Amsterdam less than a mile away.

Does Hotel Mai Amsterdam feature a casino at the property?

No, Hotel Mai Amsterdam doesn't have a casino.

Is there an indoor pool at Hotel Mai Amsterdam?

No, there is no indoor pool at this hotel.

Does Hotel Mai Amsterdam have a restaurant with a breakfast menu?

Yes, Hotel Mai Amsterdam serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Mai Amsterdam allow pets to stay for free?

No, pets aren't allowed at Hotel Mai Amsterdam though service animals are welcome.

What is the closest airport to Hotel Mai Amsterdam?

The closest major airport to Hotel Mai Amsterdam is Amsterdam Airport Schiphol (AMS), which is 20.4 mi away (33 minutes by car).

Hotel Mai Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 982 reviews
Rating 8 - Good. 239 out of 982 reviews
Rating 6 - Okay. 59 out of 982 reviews
Rating 4 - Poor. 26 out of 982 reviews
Rating 2 - Terrible. 19 out of 982 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely
Stayed 2 nights in Jan 2026

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing for a great price! conveniently located near the central train station.
Stayed 1 night in Jan 2026

6/10 Okay

Matt and Amy

Liked: Cleanliness
Disliked: Staff & service
Great location. Clean comfortable room. I wish they had avoided the disappointment of not being able to shower with an honest conversation at check in that the hotel had no hot water. It wasn’t that the issue was not solve able but we had traveled all day wanted a nice room a hot shower before going out to dinner. Unfortunately we had no shower and dinner in stinky travel clothes. Eventually they called to tell us it had been repaired but it was Luke warm at very best. Just be honest with people at check in. Overt the whole situation with not being sneaky.
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Nov 2025

4/10 Poor

Matthew

Disliked: Staff & service
Unfortunately, my experience at Hotel Mai was disappointing, beginning with check-in. Upon arriving early, the front desk staff member we encountered was rude from the beginning, before even asking our name, we were told check-in was at 3pm. We fully understood and had no issue waiting, but when we asked how we would be notified if a room became available earlier, we were simply told to keep coming back. She said we could not call or email, and would have to keep physically coming back every hour to check if something became available. Each time we returned to the desk, we were not acknowledged despite the staff member chatting with coworkers. No greeting, no eye contact, no updates. Only after we sat quietly in the lobby for some time did a room become available, again without any apology or explanation. During our stay, service remained inconsistent. When we requested our room to be cleaned, very little appeared to be done beyond making the bed. Trash was not emptied, toilet paper was not refilled, and the shower soap was completely empty. We had to ask twice for these basic items to be addressed. We also mentioned our experience with the front desk staff member to other employees, who responded that they knew exactly who we were referring to and that she “has good days and bad days.” This response was surprising and concerning, as it suggests the behavior is known and accepted rather than addressed. Additionally, the hotel was extremely loud. The walls and paper thin
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all so friendly. Our room a good size and perfect for our 3 nights.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sasha

Stayed 1 night in Dec 2025

10/10 Excellent

michael, Monaca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was amazing
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities
Super tasteful, relaxing vibe. Great staff. Will definitely stay here again
Stayed 3 nights in Dec 2025

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved are stay at Mai! The staff was very courteous and helpful. The hotel ambient was hommy yet professional and elevated. Special thanks to the Argentinean lady at the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

8/10 Good

Candice

Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to Central train station. Was clean and comfortable, no complaints
Stayed 1 night in Nov 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is a bid oddly configured involving two adjacent buildings. This meant I had to go up one floor, walk down a long hall and then find the next elevator up to my one of the 6 rooms on that second floor. I got confused first few times. The hotel is also very hard to find, even with your phone and walking directions. The location is great and the rooms are relatively bigger and newly done, so, once you are there, it’s great. The lobby is nicely decorated and a good spot to wait out the rain. All the staff I interacted with with great- open, honest, helpful. I don’t choose to get breakfast cause I’m a vegetarian, but I looked in on the room, food and vibe and it looked great.
Lobby view onto the street (next to a canal)
Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Amazing location, room was so comfortable and the staff were very helpful throughout my stay. Can't recommend Hotel Mai enough. Next time I'm in town I will stay here again!
Front of hotel
view from inside main entrance
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, exceptional staff and clean room. Loved the Hotel Mai.
Stayed 6 nights in Nov 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfectly laid out for the 3 of us. My son had his own little space and there was lots of room for our luggage. We arrived early in the day and were very jet lagged and they were able to get us checked in early to our room which was a huge bonus. Hotel is located in perfect area for restaurants and exploration. Will definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Renata

Stayed 2 nights in Aug 2025

10/10 Excellent

aye, Daly City

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Yuen Kwan

The staff is nice and room is clean. But there is no free bottle of water. They prefer us to drink water from tap or pay.
Stayed 1 night in Nov 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities
We visited the Mai for our wedding anniversary and had a fantastic time! The staff were incredible and always greeted us with a smile. Our room was always spotless. Given the location, i was worried there could be too much noise but i was so wrong - best nights sleep we'd had in years! 100% recommend and would definitely go back!
A nice peaceful area in the honesty bar.
Surprise petals and balloons
Stayed 3 nights in Nov 2025

2/10 Terrible

Rosana, Santa Ana

Stayed 1 night in Nov 2025

10/10 Excellent

Philipp

Stayed 3 nights in Oct 2025

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